Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Localização do hotel.
A óptima recepção que tive, a sua centralidade na cidade, uma zona muito bonita, calma, e ao mesmo tempo com o buliço agradável da ópera, e dos óptimos restaurantes que aí havia. Podia ir passear pela cidade a pé, tudo era próximo. O hotel era lindíssimo, assim como aquela rua. Naquele hotel sentia-me em casa, onde tudo era conforto, amabilidade e segurança.
O Hotel é maravilhoso, a localização é otima e as instalações são excelentes.
a gentileza e efeiciência dispensada pelos funcionários do hotel
Silencio e relax Lençois em vez de edredon.
Brunch com coro de natal
Gostei da localização, conforto e do serviço, assim como do atendimento simpático dos funcionários do hotel.
Localização, em área nobre e turística e, praticamente, todas as comodidades olcferecidas.
Muito bom pequeno almoço.
Localização excelente, serviço de quarto muito bom, café da manhã bastante satisfatório, enfim tudo nos agradou. Os funcionários da recepção marcaram errado uma reserva de trem para Trento - Itália, que deveria que ser para Viena - Áustria. Um erro e tanto, não acham? Deu muito trabalho e despesa desfazer o erro.
A situação do hotel é excelente, é "pictoresco" e tem encanto. Só tinhamos um edredão na cama demasiado quente para a época.. e as almofadas eram muito pequenas.
localização, excelente café da manhã e qualidade do atendimento
Atendimento profissional e localizaçao maravilhosa, ao lado das cervejarias e do centro de compras de luxo.
Balcony, accommodating staff. When I had asked if I could check in 2 hours early, they said yes. When I arrived it turned out this was not possible. Which would have been fine if I wasn't am traveling for 10 hours and if everything in Munich wasn't closed on Sunday's.
Great location. Great staff. Awesome fitness center.
Hotel is beautiful, upscale, modern and comfortable. Location is top rate, directly across from the virtualize markt. The staff was very friendly - though they seemed to have some issues which I suspect are from the hotel being rather new. Staff needs to be better trained in restarting the room with amenities. Coffee, sugar, other items were often not re-supplied. Room heating system failed while we were there; howevet, hey did supply us with a portable heater that worked well,
Good hotel, good breakfast
staff very cold towards guests, staff loudly fighting and arguing in front of guests, poor breakfast buffet offer, very high price for the service rendered
The rooms were very clean and comfortable. The hotel is on a small side street within a short walk to the Marienplatz and Munich's famous Glockenspiel. We stayed one Saturday night in November, and while the hotel is located on a small, quiet side street, it shares that street with a bar. Now that the laws in Germany have changed and smoking is no longer allowed in bars and restaurants, people must go out onto the street to smoke. So the quiet street transforms into a loud, crowded extension of the bar from about 11:00 in the evening until 5:00 am the next morning.
Location in munich, comfortable room,adequate dinning room, good service, friendly staff, reception good, doorway assistance good. People were both friendly and helpfull. Rooms were not heated to usa standards but qit all right vs other hotels of same class in germany.
Great location, good size room and bathroom. Decent breakfast.
The location of the hotel was excellent. We were initally booked in for 2 nights and decided to stay another night. Once we parked our car we did not need it again until we checked out as we were able to walk everywhere. The staff were friendly and our room was clean and comfortable.
Very responsive. Not a thing.
Central location, excellent breakfast selection, reliable service, old world charm. The front desk staff is distant rather than friendly, but they are efficient and get the job done, which is enough for me.
The location was excellent. The room was very noisy, no tea/coffee facilities, no aircon, very very poor value for money - it was twice the price of the 2 other hotels that were four star that I stayed in, and half as nice!! Not a 4 star hotel if I compare it to others.
It was a clean room, and the staff was very nice.
Very nice hotel. Absence of the air conditioning made my stay not so comfortable, it was too hot in the room, what is not acceptable for such expensive hotel.
The location was excellent! The noice was coming from outside surprisingly clearly.
atendimento dos funcionários. excelente.
Pessoal da recepção extremamente educados e prestativos. Quartos ótimos, estilo hotel de charm, Ótima localização no centro, próximo a atrações turisticas, de compres e de lazer. Com certeza voi voltar.
Os funcionários foram extremamente atenciosos, o café da manhã estava perfeito. O hotel está localizado numa rua calma e tranquila, sem barulho, perto de restaurantes e lojas, a três quadras de Marienplatz. Recomendo! Não tenho nenhuma queixa, gostei de tudo acerca do hotel, atendeu plenamente às minhas expectativas.
A localização, o atendimento na recepção, no breakfast e no bar.
good and friendly service, central location a big plus
Luxury room and good services
Excellent front desk staff, concierge services, drinks and atmosphere in the bar, rooms design, prime location No
I would like to thank all the staff for the excellent services they have provided to us during our recent stay for the christmas holidays. We were very happy to be there. Rooms were very clean and spacious with excellent decoration. Ideal location in the centre of the old town. We strong recommend this hotel .
The location was superb, the room very quiet
Unbelievable experience, it was the first time that I've seen in a hotel the following, all the staff knew the guest name, a prayer carpet and a compass was prepared in the room(respect to the Muslim guest needs), complements fruit and minibar without alcoholic drinks refilled on a daily basis. The room services food is the best in quality. And laundry service fulfills the guest needs. Never the less the location of the hotel is the best, and it worth every cent. Finally one of the main reasons that will make me to come back to Munich is this hotel.
excellent concierge service. Reception did utmost to give us a room we were happy with. Excellent breakfast staff. Very poor views (look out onto a multi storey car park) from back of hotel and I had requested a room with view on booking form. Very disappointing to get allocated very small room with car park building darkening the room even more. The gym is too small!!
everything top class: location, service, restaurants, roof bar.. Internet access is not included in the roomrate, unusual for a hotel of this class. No WIFI, only wired access available
Location, the room and staff
What we liked best about the Louis was our room, which was a very affordable room, and was still spacious and comfortable and stylish and it felt like we were staying in a really cozy, upscale bedroom - it did not feel like a hotel room. Oh and the hotel smells amazingly good. The only thing I would change about the room is, we would have appreciated a tea/coffee bar to prepare our own hot drinks; this is a feature we use all the time in hotels, when available. That is the only thing I consider lacking in the room.
The hotel is beautiful. lovely attention to detail. spacious, clean design, playful and elegant. Emiko restaurant tastes were delicious. The hotel is in an excellent spot to have a romantic walk through Munich center in the evening, or enjoying the sights and sounds of the Viktualienmarkt in the morning. The room was a bit chilly.
Decor was elegant and unusual e.g. recessed closet space. Room (courtyard-facing) was very quiet despite very central city location. Maybe it's louder in summer? There was a restaurant on the terrace directly below. Breakfast tasted absolutely terrific - ingredients all bought fresh at amazing farmer's market across the street. Staff at desk, in restaurant were friendly, cheerful and eager to help. Upon my request, they instantly replaced the "desk stool" with a chair with a back. Stylish and pleasant lobby encouraged a convivial atmosphere. Daily shoe polish service, daily newspaper were nice amenities. Wireless (included in rate) worked flawlessly. Excellent shower an Platform bed was a little bit uncomfortable.
They recognised me from previous visit and upgraded me. Gorgeous design of room and facilities. Great location.
Indiferença e indelicadeza dos funcionários, que além de outras, só me informaram que a agua e a coca no frigobar eram "cortesia" ao check-out.
Localização e velocidade de check in / out Cortesia dos funcionários da recepção
otima localização alguns atendentes poucos amaveis.
A localização, facilitando acesso ao coração da cidade, o café da manhã. Para ficar melhor, sugiro a troca do carpete do quarto e uma entrada condizente com um hotel da rede Accor.
localização cafe da manha muito caro
Localização é ótima, a passos da Marienplatz. Bem estruturado no padrão Mercure. a internet é paga e o café da manhã caro.
Bem localizado no centro de Munique
Localização central, muito próxima ao Neu Rathaus e Dom, Parking público muito próximo
A localização do hotel é excepcional. Fica próximo a alguns dos melhores pontos de Munique com fácil acesso aos demais. O hotel não possui o mesmo nível de qualidade dos demais hotéis da rede que já me hospedei.
Limpeza, atendimento cordial, localização ótima e excelente breakfast Não houve nenhuma restrição. Muito pelo contrário indicaria este hotel para meus amigos.
Gostei mais da localização, tinha um bom café da manhã, estacionamento (o hotel deveria colocar o endereço porque é impossível adivinharmos que sua entrada é na rua de trás!), ar condicionado e frigobar. O quarto é muito apertado para uma estadia mais longa e a rua é barulhenta.
cortesia dos empregados e café da manhã espaço no quarto