Holiday Inn Munich - City Centre

Funcionarios do Hotel bastante mal educados e a limpeza dos quartos não existiu.

Nao limparam o quarto e empregados mal educados

Estar perto centro, cafe manha satisfatorio, perto do Metro, serviço recepçao eficiente para nos indicar localizaçoes.

Localização próxima do metrô.

Os produtos do frigobar são desproporcionalmente altos. Sugiro praticar preços com relação custo-benefício melhor.

The hotel is very close to the City Center of Munich. The area was very calm when we visited. The hotel was newly renovated.

The room was not clean (trash under the bed, toilet not clean, fingerprints on the windows). We asked several times to clean the room. It was not done. Room service did not come to clean even though we asked them to do. We took twice breakfast at the hotel. It was limited due to COVID-19. The individually packed marmelade and nutella was already open. It is a no go for a 4 star hotel.

The location is very well-located, near to supermarkts and S-bahn station.

There was construction work at the hotel, unfortunately we found it after having booked for 5 nights, we called the hotel before arrival and asked for a quiter room since we have baby with us, who need to sleep during the day and mentioned it again upon arrival. But what we got is a room on the floor directly above the construction work which was very noisy. And at one of the night, there was staff-party untill 2 o’clock in the morning, and the music was very well hearable from the room, which is really inconvenient. After complaining, we got a room with higher floor which was quiet but the floor was sticky at one spot (seems like someone spilled the coke and was not cleaned properly). Furthermore, there is no drop-off parking in front of the hotel.

Location close to center, cleanliness, the metro station is below the hotel and the shopping mall.

There was a problem at check in, the hotel desk manager informed us that booking.com did not inform them of some of our bookings(we had 4 rooms), gladly I had my reservation doc with me to solve the prob. On checking out the price they asked for the rooms was almost double of what I had booked, then again my reservation document came in handy. The manager at the check in was quite rude at first and when we sought to complain to the GM, she apologized.

good location clean confortable

It was so handy to get to from aeroport and rooms were very comfortable, it is good to be able to get smoking room as many hotels dont do them anymore

the bar was far to expensive and so was room service, We also thought it was`right in the center of city from description , all though not very far it was a good bit further then we expected