Shower was amazing and outdoor bar was beautiful. The mattress was incredibly soft, not firm. D'Amico food was fair - very surprised by that!
Great service all the way around. Bathroom was horrible, no counter space and the sink was leaking into the floor.
Very modern. Great style and terrific service! Marin is a great restaurant!!
The location, the view, the decorations That the rooms dont have microwave and refrigerator. parking sould have been free for the price payed.
Enjoyed the pool and exercise area the most. Charges for a for a wireless internet connection, thought this was greedy.
It was a nice staying, everything was fine, i liked the staff at reception very much - they helped me many times and were always polite
no refrigerator in the room
Lokation no fridge in the room,poor swiming pool
Steeped in history, yet brought to modern standards. The shower stall was great, and the photo booth in the lobby was really great to get some shots once we got all dressed for the party. Keys Cafe is right next door for breakfast.
Great atmosphere & friendly staff. Great view of Minneapolis & location was convenient with great dining nearby. People on the floor were loud & the room we had (a corner room - 2012) allowed all sound through the walls. We could hear every door opening / closing & noise from the hall. Cannot recommend for weekend unless you do not plan to go to bed until after 2 am
Friendly staff, swank bar in the lobby and on the 27th floor. Free trip up to the museum and observation deck on floor 30 Awful view of the HVAC equipment for the restaurant below. Smallest room on the second floor.
The room was comfortable & clean. The Restuarants were exceptional and the lounges were lively. Elevators are old and slow. Half of the elevators were out of service. The card readers in the elevators were finicky but you can't get to your room until you fiddle with it. Parking is a nightmare. Attached public parking ticket machine would not give out tickets, just takes credit card and charges for the whole day and can't get in or out after 10 PM. The W does not have affiliated parking so that pretty much just leaves the expensive valet parking. Even that was challenging because the "pull-off" from the busy downtown street is exceptionally small. Over the five days, we often had to stop in the regular traffic lane and hold up traffic while handing the car off to the valet driver.
Love the W chain. Always great hotels and they truly understand what guest service is all about.
I liked the decor. The vibe was fun and youthful. The room was decorated nice. Asked for a room with a view and got the 5th floor. Wanted something a bit higher in a 28 story building.
We greatly enjoyed the luxury and "exotic" prohibition feeling. Everything fit a unique theme throughout the hotel. The design and architecture was beautiful. Fortunately our young child travels well and isn't a screamer so we didn't have any problems settling in and giving her a bath and relaxing. We were welcomed without judgement which was very nice given our 1 year old child. The mini bar was outrageously priced! Lucky there are plenty of shops and places down the street for food and goodies.
Great location, steps away from anything worth doing in Minneapolis. Friendly, helpful staff and a cool atmosphere. Keys cafe and Manny's are both downstairs. Stayed in what they call a cool corner room, so there was a decent view. For a place that considers itself an ultra-cool luxury hotel, it was disappointing. Pretty basic room (bed, desk, TV, etc), but burnt out lightbulbs, chipped mirror, pealing paint, our floor (10th) smelled like a deep fryer, and everything costs extra (e.g. Wi-Fi is $13/day). After paying so much for the room, I expected better.
If Tom Haverford from Parks and Rec made a hotel, this would be it. A bit over the top in a few ways, but you love it all the same.
Broken sink, bad view, overpriced, non fitted sheet, small, everything costs extr including wifi
Location is great! Cool view. Good historical place. Easy to walk to places you want to go. No in-room coffee. I know - details, but....
The location was great and surprisingly we were able to find street parking without any difficulty. Our room was small but very comfortable. We loved the shower, had a nice view and lots of sunlight pouring into our room. The lobby area was dark and very noisy especially in the evening. More of a personal preference but we didn't like the pink lighting and overall dark ambiance of the lobby area. We got the sense that the target clientele were young millenials.
The staff was superb! The room was smaller than my home bathroom. The price was too high. Poor value! No whirlpool & pool area should be remodeled. No coffee machine in the room. The mattress sagged. The bathroom was tiny. The bar area was small, loud & uncomfortable.
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The hotel and staff for excellent. Very clean, modern and elegant. And item to note, is people should be told you will need to pay $40 per day to park. I would think parking would come with the hotel. Especially when we were not told this before hand. We were pretty disappointed with this.
This guest did not leave comments about this hotel.
Boutique style and decor Concerns cleaning staff stole IPhone
This guest did not leave comments about this hotel.
Comfortable bed and pillows; beautiful room and bathroom facilities. Separate space for those using a toilet was very nice. Staff was friendly, but not very helpful in suggesting how to find free parking. The staff was not helpful in telling me how to find free parking vs paying $41. per night at the Grand Hotel. I realize we were in the center of the city, but paying $41. per night to park with the hotel was expensive.
The room was ready when we got there It was a bit old. It did not have a restaurant that was open for breakfast
The staff was extremely nice and accommodating. Very apologetic for the mistakes that were made. The ambiance was on a par with other Kimpton Hotels where we have stayed. Lobby was very pleasant for people watching with a glass of wine We reserved a handicapped suite but it was given to someone else. There was another hdcp room available but it was not great. The room never got made up one day. Food in restaurant not good. and expensive. Location not great.
Courtesy and competence of desk staff, especially Carly. Comfortable bed Room design convenient Quiet room Chef does not know how to make oatmeal! Driver of hotel car recommended instead of a taxi did not know how to get to location to which I was going nor how to use GPS on phone and would not call hotel to get information. No drawer unit in room.
Friendly staff, quiet room with AC that was not too loud. Stairs at entrance made getting luggage to lobby a bit harder. Would have liked nightlight in commode. Free bottled water would have been nice.
everyone was friendly from check to check out. the hotel is spectacular
caracteristicas do hotel excelentes
A boa localização, tamanho dos quartos e preço de acordo com o que é oferecido. Não encontrei nada negativo enquanto estive hospedada lá.
The shower is amazing! Comfortable beds. All of the staff was VERY friendly and helpful. Free shuttle. I was charged $256 per night for the same room that costed $120 in May of this year. Parking is $15 per night. I called days ahead asking for a certain view, didn't happen.
The location was ideal since we were in down for a football game and the stadium was only 2 blocks away. Rooms were spacious. I liked the in room coffee, The electric plug ins were hard to use. Half of them would not let you plug anything into them. I found the beds to be hard and the pillows way to soft.
The uniqueness of the hotel. Has it's own look - very different than the typical Marriott, Hyatt, etc. Nothing is included! You are charged for every little thing on top of the already over inflated price.
Sophisticated Get beds The staff was super friendly The fee for parking
Clean, nice facility, excellent staff interaction, good restaurant and adjoining Starbucks. Great location on U of M campus allowed easy walk across to West Bank.
The staff, from the second we walked in to the moment we left were helpful, welcoming and friendly. Very accommodating. They more than made up for the physical flaws and turned the stay from a begrudged expense to a pleasant experience. There was a mistake in our room (probably my fault) and the desk goddess quickly, cheerfully, and effortlessly changed us to a room that suited our needs. For the price we paid I was appalled at the condition of the carpeting; stained beyond belief, worn, frayed. Frankly it was shocking. I know, a dumb thing to be shocked at but it was that bad. The ice machines didn't work on several floors. Parking was ridiculous; we had to pay for it and still couldn't park in the hotel lot, necessitating extra hassle on our parts. It is my understanding that there were some events going on that night (weddings, I'm guessing) that filled up the hotel lot but it seems to me it would be more equitable for those attendees to park in the parking garage rather than sending the overnight guests to the parking garage across the street.
It was a great location for our needs - the staff were very helpful and friendly There were a number of simple mix-ups in billing - not getting the room we booked - having to move rooms a number of times, but staff worked hard to rectify.
Excellent location! Good service. Fun and relaxed atmosphere.
We liked the location. Lobby is wonderfully furnished. Food at the Beacons was mediocre at best. We ordered $11.00 glasses of wine for 4 adults and the waitress said they must be served in plastic before college game. We looked around and other people were being served with glass glasses. I requested to have ours repoured into glass and she refused. Even after the game when we once more came in, they served us with plastic and others with glass. We left after one round of 4. We will not be returning to the Beacon pre or post game in the future.
We were told where to park with our fee. As we returned from our outing, there was a tow sticker on our car. How disheartening to travel 6 hours to visit family in the hospital and yet another 2 hour trip after that. What if our car had been towed? Would we have gotten to the hospital to see family or make it to work on time the next day?
Room was dirty. The cosmetic comforter had a blood stain (or something that looked like blood). Bellhop answered the phone every 1/3 times. Shuttle ride to conference center was very stuffy, hot.
a localização; a estrutura; o restaurante; o business center; a limpeza; o conforto e o tamanho do quarto
Conforto, localzação e custo/benefício.
Silêncio dos quartos e corredores principalmente madrugada. Faltou melhor exclarecimento da localização da academia. Não achei.
O lobby e o restaurante ficam em um belo edifício antigo de banco que foi restaurado. Os quartos são modernos e limpos.
Muito moderno e limpo. Camas muito confortáveis. Excelente localização para poder caminhar ao redor do centro. O estacionamento era caro, especialmente para uma estadia de um dia.
The location was great. Right by the University, and therefore close to bike paths, which was important to us. We also appreciated having a luggage cart to help us get our stuff from the car to the room, and back again. Our biggest complaint was to be told "free wifi" only to find out that yes, there was wifi, but it was worthless - unless you were trying early afternoon when most people were out. We had planned on using the wifi network at Day's Inn, to decide what we wanted to do each day, but ended up going to a coffee shop, because we couldn't even check our email at Day's Inn. Anther complaint : Toilets needed plunging (we saw employees with plungers in the halls several times, and the final morning ours needed it, too)
Great hotel Poor breakfasts
The hotel was one of the cheapest in the area, and located right next to Minnesota's campus, but there wasn't anything else to write home about.... House keeping forgot to replace towels, didn't restock coffee,and the sheets and towels would have stains and holes. They removed the garbage and forgot to replace the bag afterwards. The breakfast was subpar and the eggs were quite questionable and slimy. One morning they were out of most things in the breakfast room other than toast and yogurt. I was told it would be 10-15 minutes before they could restock everything (eggs, biscuits and gravy, sausage, etc....). This doesn't work very well when you are a business traveler and have to eat and then get to work....
The convenience of the shuttle service, staff was friendly and helpful!
$10 for an extra bed added to a Double Room is a great set up for our daughter and us, before her UOM freshman Move-In Day.
Staffs are very friendly, hotel rooms are very comfortable, pricing is very good.
Friendly staff and we were good taking care of. The hotels shuttle bus made it easy going around, to the city-center and restaurants.
Location was great. Great price for location with free shuttle, free wifi, free parking. Nice to have a refrigerator in the room. The front desk staff were very very nice and helpful. The rooms were quite uncomfortable. The tubs didn't drain properly which was quite gross thinking of how many people have stood in that shower with 2 inches of standing water. The beds and pillows were very uncomfortable, woke up each morning with terrible back and neck pain, so did my peer. We also were almost late for our conference as we were told the shuttle was stuck in traffic, however when the shuttle arrived 15 minutes late, there was frost all over the windows and it was freezing - obviously the shuttle was not stuck in traffic, an employee was late, which resulted in 10 others being late. Also it would have been nice to have a do not disturb sign to place on the door so staff would not to come in and clean when it is unnecessary.
Comfortable room, clean, breakfast was nothing special but ok. Helpful staff. Bad internet connection
I was having day surgery and this hotel was close to the hospital and the price was great. Also they have shuttle service to and from the hospital.
Reasonable condition at reasonable price Building is a bit old, but I cannot complain at this price.
No non-sense hotel - value for money.
Clean, nice location only three blocks from the light rail. Good bar on site. Everyone there was awesome! Nothing
Not much Was never told once through the entire billing and check in process that there would be extremely loud construction directly above our room on the roof from 8am-noon. Employees at check in could not care less about our terrible experience. I am 26 and I have never written a review. Hope this hotel goes out of business.
-Club floor ($30 extra per night provides continental breakfast and dinner hors d'oeuvres) -Comfortable beds -Nice view -Affordable parking with in/out priviliges -More food options during continental breakfast
Queen beds were nice and the bathroom was big. Market in the lobby had a good variety of snacks/fruit (a bit pricey). My room didn't have a fridge, but they got one to me in less than 1/2 hour. Very nice staff! Parking right there and not too expensive ($17/day) Room took a bit to cool off, but was nice once it did. At check in I was told that since I booked through a third party (Kayak), they put a $200 hold on my credit card that I would get back. I don't travel much, so I didn't understand this. The room was already nonrefundable.
The room was a great space. Everything was excellent and the staff was super friendly and helpful. No hot tub.
Fantastic service, great staff, beautiful lobby. Very comfortable bed. Rooms were quiet and restful. Some of the furniture was a little beat-up, though not very bad. Room was a little dark; would have appreciated one more lamp.
Hotel has an amazing gym with great equipment and a full size indoor basketball course. The room service and valet was excellent, and food was good. Stayed here while Meta-Con was being hosted by the hotel and it was extremely crowded, kids seemed to be having fun but most were obnoxious, rude, and out of line. I wouldn't stay here if the hotel was hosting this event again.
Hotel location is in an industrial park business area and while that was convenient for my purpose it is not near many restaurants, shopping or other attractions.
Restaurant, beds, location near highway, lobby area with piano and fireplace. Would have liked a complimentary breakfast...
The staff were exceptionally friendly and went out of our way to assist us. No
close to the metrodome and to downtown minneapolis the cab fair was good and easy to tell how to get back to hotel
Quiet, access to u of mn and Excel Energy Center
Courtesy of the staff, environmentally conscious and the restaurant was great. It will be great to have a shower by the pool for cleaning before getting into the pool or Jacuzzi.
Good location Rowdy, loud guests made for an unusual and unpleasant stay. this is a very basic, utilitarian hotel.
Água no quarto seria bom
Que bom foi este hotel e muito confortável também. A recepção foi muito atenciosa e sempre cuidou do que eu precisava! Estacionamento caro. Também havia um longo fio de cabelo na banheira quando chegamos. Eu estava supostamente bem ao lado do elevador "barulhento" mas não o ouvi nem uma vez! No geral, uma estadia muito agradável.