Hotéis em Minneapolis

Chuveiro Bar

Everything

The special touch of a card meant a lot. Everyone was so nice and welcoming. Pool hours could be about 30 minutes later to accommodate travel arrivals.

A bike in the lobby you can borrow

Comfy bed. Extremely quiet rooms and great soundproofing. Wonderful facilities.

Polite, friendly staff. The room was clean, comfortable, spacious, well appointed, and tastefully decorated with a deft combination of nostalgic old world grandeur and modern touches. The hotel is connected directly to the Minneapolis downtown skyway system. Public garage parking is available right across street (for a fee). Valet parking is, of course, available as well. Room was not available at the designated 3pm check-in time. We were on a tight schedule and needed to check in at 3pm to get ready for an event. We had to decide between trying to book another room at a different hotel or accept a different room here. We chose the later. The room we originally booked had an exterior view but the new room had an interior view of the "Atrium." Calling the dank, unlit, barren cement hole in the middle of the hotel an atrium is putting on airs, to say the least. We chose to keep the curtains closed rather than stare across the desolate blight into another guest's room a scant 15' away (and, presumably, they into ours). The bathroom sink was clogged. The timer for the mirror defogger was broken. The HBO cut in and out and was unwatchable (not a big thing for us, we didn't come to watch TV... but still). There are no coffee makers in the rooms. There is coffee in the lobby but when I went down to get some at 0830 there was no creamer left. I would have informed the desk but they were overwhelmed with guests checking out. Overall we enjoyed our stay but between not getting the room we booked, the minor annoyances with the maintenance of the room, and the lack of coffee -- a basic staple of any luxury or boutique hotel -- we don't think we would stay there again, especially when there are so many other comparable choices nearby.

The staff at the Grand were so nice, polite, and helpful. Room service was lovely and fast. The rooms are spacious and very tastefully decorated, and the beds are fabulously comfortable.

The front desk was really great. And I liked the list of things availablr if needed. We took advantage of the Keurig. I liked the style of the hitel, pretty chic. Also, the location was awesome. I also loved that I could control the heat in the room myself. I didn't like that there was no hot tub in the pool area. When I'm paying that much for a hotel room, I expect a hot tub. The blankets weren't very warm or comfortable. I expected a cozy, luxurious room and got a nice but kind of a cold lonely feeling room.