Prós: So BEAUTIFUL , clean perfect if you just want to relaxfar away from
Contras: Is to far you need a car for everything
Prós: Property is beautiful.
Contras: It's too far from the malecón and Centro. House keeping only does the bed doesn't even sweep it nop the room. Staff was very rude.
Prós: Resort is beautiful but rooms need updating. We moved twice, 1st rm had mold, smelt bad, 2nd was nice but recommended by bellman to get a better rm with a view.Enrique went above and beyond! Staff ...
Contras: Rooms are beautiful but getting outdated and smell musty.Hopefully on our next stay, we'll be in a renovated rm.
Prós: the grounds were beautiful, it was like being in a tropical paradise. The pools were amazing and the staff were very nice.
Contras: The food was a disappointment. The website lists 10 restaurants to choose from, however there are only 3 on site. We chose the all inclusive package, but as the resort has non all inclusive guests, ...
Prós: The kindness of the staff at the pool
Contras: Cold welcome at check-in. To wait 3.5 hours to get to the room. Not received the room that was booked. The room received was not of the same standard as the one booked. Being pushed to meet the ladies...
Prós: The property os beautiful
Contras: The quality of food could be better.
Prós: The staff Were excellent, very courtious and friendly, the unit was spacious and clean
Contras: Booking was confusing & took time to confirm it.Too much Wall on Balcony, obstructing the Views
Prós: The staff Were excellent , the unit was clean
Prós: loved everything the staff was super helpful and friendly!
Contras: the pool could have been a bit cooler in temp
Prós: The spa is wonderfull excelent massages, excellent sunday brunch.
Contras: The check-in process is terrible, it took them ages to locate my reservation and even then it took them a lot of time to check me in, overall since they started (after about 25 minutes of waiting) it ...
Prós: I would like to say there was something special about this hotel but that would be a true lie Absolutely nothing comes to kind regarding this crummy hotel!!
Contras: THIS IS NOT A 4 STAR HOTEL 1. The rooms smell! it was so humid in the room you could tell Mold was growing-Air was on! 2. I slept something sharp below the sheets. 3. After complaining to Esmeralda, I was told somone would contact me no one ever did!
O resort de luxo com vista para o Pacífico situa-se na nova região de Mazatlán, a cerca de 5 km do centro de Mazatlán, da Zona Dorada e de vários bares e restaurantes. Os estabelecimentos comerciais mais próximos encontram-se na Gran Plaza, a cerca de 15 minutos de automóvel. Em aproximadamente 15 minutos alcançará também o centro histórico com a catedral, a Clavadista e o aquário de Mazatlán. O Rio Presídio e o aeroporto de Mazatlán ficam a cerca de 40 minutos de distância.
Prós: Food was outstanding. Incredible area. Quiet yet close to festivals. Staff was warm and friendly. Guest seemed to love the place and very happy.
Contras: Only negative was that happy hour was confusing (so no big deal). Spend the extra money for the ocean views. We stayed in a courtyard view. Still very nice, but again should have spent the extra $$ ...
Prós: Good restaurant. Location.
Prós: Very classy hotel with great pool area with fantastic view.
Prós: Great room, huge shower, 20 foot ceiling!!!!
Prós: It was amazing! Huge, comfortable, spotlessly clean room, beautiful view, friendly staff. I'd love to go back!! I wish I could attach my photos but I am too inept. The bathroom was larger than ...
Contras: I can't think of a single negative thing.
Prós: Wonderful staff and facility. Very clean. Great location in centro historico. Look forward to returning.
Prós: Good location and if you get a good room then it is a good place for a weekend. Staff is nice.
Contras: Not at the level of most 4-star boutique hotels in Mexico. Not a competitive price for Mazatlan's hotel market either. Terrible music in the lobby and restaurant areas. Nice terrace in the 3rd ...
Prós: It was beautiful. The location was perfect; the balcony setting overlooking the ocean was amazing. Easy access to Old Town. Best night I've ever spent in Mazatlan.
Contras: No complaints!
Prós: Beautiful Shower! Close walk to historic district.
Prós: We love the location of the El Cid Marina and we love the staff. The rooms are getting a little worn, but are still comfortable and worth the price.
Contras: People are allowed to smoke cigarettes in the pool and the activities staff needs some improvements.
Prós: Clean and well maintained. Great staff..very helpful. Hotel is a series of buildings with great pools..children would really enjoy. Had a great massage here at their golf club building. Take a time share tour for massages and airport transfers....
Contras: Was not directly on a beach....
Prós: Everyone is very friendly and it's very clean and the food is great
Contras: It was really a perfect vacation so can't think of anything to say Negative
Prós: Friendly, helpful staff without exception
Contras: Wifi US$10.00/day per device - way too expensive. Plus it was slow. The food in the restaurants was mediocre. The hotel only gave sparse information about El Cid hotels, nothing about what else existed in Mazatlan.
Prós: Location, rooms, scenery, food!!!
Prós: The service is excellent.
Prós: Property appears nice from afar.
Contras: Staff was condescending both checking in and out. Food was some of the worst I've tasted. Dry, tasteless and poorly presented. Lobby has no AC so waiting is uncomfortable (they will make you wait...
Prós: THE HOTEL HAS REAL NICE INSTALATIONS, AND I LIKED A LOT
Contras: I DIDNT LIKE THAT THE HOTEL CHARGE 9 DOLLARS DAILY FOR USING THE GYM, ALL THE GOOD HOTEL GIVE YOU THAT SERVICE WHITOUT A COST. EXCEPT FOR THAT EVERY THING WAS REALLY GOOD.
Prós: The room was large and included a sitting/living area. I had a full refrigerator and kitchen small appliances, utensils, dishes, etc. Wonderful view from the room and, from what I could tell, the...
Contras: I had just completed a grueling drive from Puerto Vallarta and was accosted immediately to attend a 'presentation'. Hard sell to get me to attend, then multiple annoying phone calls the ...
Prós: Great view and huge room . We got a free upgrade. Beautiful grounds and pool.
Contras: $10 charge for Wi-Fi is outrageous. Constant bidding for tips.
Prós: Beautiful hotel on the Marina, clean facilities.
Contras: No wifi unless you pay $10 a day, not even wifi in the lobby. They have 2 small PC's located behind the bar in the lobby that you can use for a bri f amount of time but not great. In this day ...
Prós: The food was awesome. The heated pool is nice! The staff was great!
Contras: When I arrived I told the lady when we were checking in that I have read that an extra person was $60 USD When she wanted to charge $70... She then look at the website and could not find the price ...
O hotel de luxo situa-se junto à praia, a cerca de 15 minutos do centro da cidade de Colonia e apenas a cerca de 5 minutos a pé da área turística da Zona Dorada. Locais de interesse como o centro histórico, o Aquário de Mazatlán, o Paseo Olas Altas e Malecón são alcançáveis em cerca de 10-25 minutos. O Aeroporto Internacional de Mazatlán localiza-se a cerca de 20 km.
Prós: Very clean, safe, and quiet. Free parking also. Would recommend!
Contras: They advertise a snack bar and self service laundry but neither are available.
Prós: This place is immaculate. I was pleasantly surprised at the size, quality and cleanliness.
Contras: Nothing. Not a single complaint.
Prós: good location, quiet, very nice facilities, and easy 1.5 block walk to the main street with restaurants etc and access to the beach. this was our second stay.
Contras: the internet was weak in the unit we were in.
Prós: Location is at the far end of town and if you end up here in September during the rains. It's impossible to get back down the main street towards the middle or otherside of town due to excessive ...
Prós: Loved my time here! The staff was excellent; everyone I interacted with was very accommodating and friendly (and no issues even with my limited Spanish)! The room was gorgeous - quite large including ...
Contras: Even though I didn't find an issue with this because I wanted to get away from it all, the hotel is not near the main tourist area in Mazatlan so arrangements do need to be made if that's ...
Prós: The Location was beautiful right on the ocean. The grounds were nicely manicure with gorgeous flowering shrubs and trees.
Contras: Nothing. Everything was good.
Prós: Must be ready to spend most of one's time at the hotel, as there is nothing around! Lovely place, however, beautiful beach and we enjoyed lounging by the pool side!
Contras: Since there is virtually nothing within 20 min from the resort in terms of shopping for food, etc, the local (very small) convenience store should offer much better options.
Prós: The peace and guiet and the endless beach. Fabulous.
Prós: Very comfortable and clean.
Prós: It is new, and clean
Contras: We had asked for a single king size instead of double , wi fi does not reach The pool and sea shore
O complexo encontra-se a aproximadamente 30 minutos da cidade de Mazatlan, no México, o que o torna num dos resorts de férias mais facilmente acessíveis. É um condomínio privado com portão, situado ao longo de 5,6 km de praia no Oceano Pacífico. A propriedade com uma área de 3,3 km² alberga também um dos mais bem cotados campos de golfe do México e um santuário e reserva de tartarugas, e apresenta uma paisagem tropical muito bem cuidada. Goza de uma localização conveniente a aproxim
Prós: beach location; bartenders were exceptional; buffet servers very friendly and attentive
Prós: Food, pools
Contras: Staff was sometimes rude
Prós: i liked the staff. very polite and accommodating
Contras: the pool was filthy. the guests were dirty. elevators leaked water from ceiling. it was busy and not very private. the ocean had lots of dangerous waves and jelly fish. food was mediocre. there was construction going on and it was very loud!!!! could not sleep in! it is far from the city.
Prós: Second stay at RIU Emerald Bay. Have been staying at various RIU hotels for almost 20 years. They have it dialed in. Never have been disappointed in any location.
Prós: Liked that it was in Mexico and was on the beach.
Contras: Very limited food choices. Specialty restaurants served very similar foods that were in general buffet. Least favorite Mexican vacation for us.
Prós: Eu gostei da equipe. muito educados e atenciosos
Contras: A piscina estava imunda. Os hóspedes estavam sujos. Vazou água do teto dos elevadores. estava cheio e não era muito privado. o mar tinha muitas ondas perigosas e águas-vivas. A comida era medíocre. tinha uma construção acontecendo e era muito barulhenta!!!! Não consegui dormir! Ficava muito longe da cidade.
O Club Resort situa-se em Mazatlán, 'La Perla del Pacífico', uma cidade animada na costa mexicana do Pacífico. As suas praias privilegiadas, ideais para natação e outras actividades marítimas, combinam o encanto da antiga Mazatlán com as suas galerias de arte sofisticadas, edifícios encantadores e a catedral, que forma o inconfundível ponto central da cidade.
Contras: No fridge in the room and I had to go to the bar for ice. No ice machines.
Prós: Premium beach location! Helpful staff! Very family friendly, so if you don't have children or don't enjoy children then this isn't the place to stay.
Contras: Beds were very firm. Hotel looks modern and new on the outside, but a bit old fashion within the rooms & bathroom. A lot of construction going on, but still a great stay.
Prós: We had a great Ocean view room. The friendly staff were very nice.
Prós: Place are on a good location clean easy to go walking to the beach
Contras: I rent two rooms both was having trouble with the toilet I have to call front desk many times to fixing it,
Prós: Beah facilities were great, clean, plenty of shade and sun. Nice wait staff. Location was purest for venturing out and exploring the town.
Contras: The check in was a mess. The reservation with Booking.com was oceanfront with King. What was sent to the hotel was garden view with 2 doubles. After 40 minutes, they finally resolved to get us the ...
Prós: Location to the 'Gold Zone'. Great beach access, ocean view, and local eating establishments outside of hotel. Very clean room and exterior.
Contras: Noise all hours of the night. Confusion with what the room rate/exchange was; did not know what we were being charged until credit card company called when home. Hotel said exchange rate was 15:...
Prós: The overall experience was awesome the Dinning and music show is very entertaining ocean view is beautiful.
Contras: Food was the best.
Prós: Breakfast was good.
Contras: Since we arrived to the hotel the receptionist by name Fabiola was not friendly at all.At 5:30 you could hear a lady walking with hills,blenders on.I try to get the towels to go to the beach and I ...
Prós: A nice Mexican family hotel
Prós: The setting on the Sea of Cortez, the sunsets beyond Isla Venados, great beach for young and old, long walks, local shopping, several excellent restaurants (one in the hotel itself, others in town), ...
Contras: My Spanish is pretty reasonable so it was never a problem, but English-only speakers might have to be patient and just enjoy. The Gestapo-like regimentation of their breakfast buffet entry system is ...
Prós: Every thing was perfect
Contras: Everyting in genelal
Prós: Pretty view from our beachfront room.
Contras: Everything is by the book. Not a good, fun feeling. They have the cruise crowd in which overtakes the whole resort- obnoxious. The lovely pool pictures on the website is freezing. The pools that are warm are trashy.
O hotel goza de uma localização excelente directamente na praia, na Zona Dorada, apenas a alguns minutos de bares, restaurantes e estabelecimentos comerciais. O centro histórico de Mazatlán localiza-se a cerca de 15 minutos e o Aeroporto Internacional fica a apenas 30 minutos de distância.
Prós: Location as great. It was quiet for our one night stay, however I expect it would be a much noisier location during vacation periods like Semana Santa.
Contras: The room, particularly the bathroom is in dire need of a renovation. The sink is showing many surface cracks, the faucet doesn't function properly, and the mirror surface paint is flaking around ...
Prós: The location and the breakfast!
Contras: Maybe a better price, considering it is not in the beach.
Prós: Victor was fantastic in helping us in any way that he could. Treat him good as he is a very valuable employee. He speaks fluent English as we do not speak Spanish. He has management skills and ...
Contras: That the pool was not heated.
Prós: Newer hotel in great location across the street from a fabulous healthy restaurant
Contras: Lack of English stations on tv caused me to check out early and move to playa mazatlan across the street
Prós: The breakfast was great and the staff very nice
Contras: The hotel employees were very friendly when we first arrived then they wouldn't even say hi when we saw them
Prós: Hotel was clean, roomy well cared for. Breakfast very good, service very good. Reasonable location.
Contras: Did not appreciate that the check in staff did not speak or understand English, or that I bwas given a document to sign that was in Spanish. Yes there was an individual who told me the jist of what ...
Prós: The location
Contras: The gym was to small , and I got called twice from the front desk by mistake really early in the morning
Prós: Best breakfast buffet we've had in mid price accommodations. Staff friendly and helpful.
Contras: It was hard to get the room cool without cold air blowing on you.
Contras: For the price it is not a great hotel .
Prós: When we got there they did not have our resevation for us we had to wait for 30 minutes before they found us a room
Contras: Very noisey they had a band playing below us
Prós: Hotel location is good, close to shopping mall in the tourist area.
Contras: non confortable beds, towels, sheets and pillows very old and smells to humidity. Bad service in check in. General room conditions are less than expected. Internet access is not good and very expensive as well.
O elegante hotel situa-se na “Zona Dorada” da cidade, junto a diversos estabelecimentos comerciais e locais de entretenimento. Poderá alcançar Malecón em cerca de 5 minutos, Acuario Mazatlán em aproximadamente 10 minutos e o Paseo Olas Atlas em 20 minutos de viagem. Fora do edifício encontrará boas ligações a autocarros e táxis.
Prós: Cilantro restaurant has an amazing staff. The front desk is just..Ok. Everyone else and everything else was fantastic
Contras: I was not real crazy about the front desk staff. They were not all warm and friendly towards Americans.
Prós: Liked my room. Service was good. Need more bilingual staff
Prós: Everything was awesome
Contras: Food was great. Perfect location, friendly staff
Prós: Beach was marvelous, rooms arw spacious anddinner buffet was great
Contras: Staff needs more customwr service training. Front desk was rude. Breakfast buffet needs to be changed up every few days. Spa is small and old
Prós: Acomodation was good
Contras: Food manu allways the same, day and night,very small activities
Prós: Everything was great at PBM--the staff were all fantastic, the food varied and delicious, my room was perfect, the shuttle to Emerald Bay is always on time and efficient. All-inclusive is the best! ...
Contras: Sometimes the vendors on the beach were a bit bothersome, but I suppose they are just trying to survive.
Prós: This is not a 5 stars no even a 4 stars
Contras: Honestly the resort is super old it's a timeshare type the rooms super old everything old The food in the restaurants because is included they think you have to eat it but no way to eat it ...
Prós: This place was beautiful the staff is amazing Jesus from front desk was super helpful and made us all feel very welcome. Our housekeeper was amazing as well very sweet lady Ms.Luisa and at the end our...
Contras: Just wish room service was either 24hr or would open later (they close at 10:30) just saying for those of us who want to have a late snack after a night of drinking and partying. But everything still ...
Prós: By the beachfront in a clean beautiful site Close to restaurants and bars,they also have sport activities
Contras: They have all inclusive and none inclusive and for what I paid it was expensive non all inclusive. They charge $ 15.00 dollars to use their W F. Per day.
Prós: Everyone was super nice great service it was totally worth it.
Contras: Wifi was the only problem. It was terrible.
Prós: The beach was really nice some of the staff were helpful .
Contras: Some of the staff was rude , the restaurants dont allow you to take food out of the restaurant , the spa is inside a gym and the prices advertise are not real , our room did not look like the picture on the website
O Resort Club situa-se a cerca de 1 km do centro da cidade de Mazatlán. Alcançará a Zona Dorada a cerca de 1 km, o passeio marginal a 3 km, o centro histórico a cerca de 9 km e Faro a aproximadamente 10 km. Até ao aeroporto de Mazatlán são aproximadamente 18 km de distância.
Prós: Beach location was good, but very overcrowded when I was there.
Contras: I was there with the business colleague for a business trip and was highest price hotel in Mazatlan. When I found my room was not on the beach side hotel, we paid and upgraded to rooms on the beachfront hotel. However, we found out it was only one bedroom suite room they wanted to put us in. When I went to get a second room, they made me pay an up charge again. I truly felt that it was a scam to keep getting more money out of me. This whole process took 1.5 hours to check in and was very frustrating.
Facilities are very dated and not completely clean like newer hotels would be. The pool area and beach was very crowded while I was there. There was no room to grab a chair.
It was more an old vacation time-share place, than a quality business hotel. Some place like the Ramada would have been a better choice and $100 cheaper. I had stayed at the W in Mexico City for the same price as this and it was in a whole other level. If I was to compare the 2, El Cid would have to be a 1 or 2 out of 10. They may charge these higher prices to compensate for the timeshare people that do not provide enough cash flow.
Prós: The beds are fine.
Contras: The hotel´s fee was wrong. I paid ----dlls in order to stay there.
O hotel balnear situa-se a cerca de 15 minutos de automóvel do centro da cidade. O centro turístico de Zona Dorada, o aquário e o passeio marginal ficam a cerca de 5 minutos. Até ao Aeroporto Internacional Mazatlán são aproximadamente 30 minutos de automóvel.
Prós: The location in the Gold Zone was convenient. The beach area is pretty.
Contras: But the noise from the bars was overwhelmingly loud. The room was ugly - no decor what so ever.
Prós: The staff was great.
Contras: Smoking - every morning I woke up to smoke at 7:15 - it ruined things for me and hurt my lungs by the end of the trip. The food was less than average.
Prós: I loved the location of the hotel. Right on the beach and loved that 3 of the el cid hotels are on the same property so many pools to choose from. Right next to señor frogs which has open bar on Wednesday and Friday which is so fun!
Contras: Very loud. Under construction?? Can hear everything.
Prós: i liked the beach area and the ocean view.
Contras: no refrigerator in the room, sometimes there was no ice on ice machine
Prós: The staff is their biggest asset for sure.
Contras: Well the loud speaker for the pool activities was a little overboard.
Prós: The pools are beautiful and very well kept. The beach is beautiful and I will miss it! The hotel is beautiful and our room, although older, was very nice. The little maid (5' tall and about 85 lbs.!) was very efficient.
Contras: We liked mostly everything with the exception of the 'time sharers' in the hotel. They called constantly inviting us to their meetings. Even after telling them NO, they would call again!
Prós: They are always cleaning! Necessary when you are right on the beach, but still impressive. Constant sweeping.
The A/C worked well in my room, but not in my friends' room.
Although the beds were hard, they managed to be very comfortable for me.
Several English tv channels.
It is right on the beach! Nice to be able to just walk right there and also to have the view.
Contras: NOISY! I had a room overlooking the pool, but also the beach. My room had very little insulation from the noise on the beach (bands) or down below (poolside entertainment) OR next door (through the adjoining door). In fact, every afternoon, my room also smelled like frying food from the pool restaurant. The sounds of the waves in the middle of the night were very strong, too!
I also went to perhaps the best quality restaurant there (La Concha) and had a delicious meal, which I then vomited up a few hours later. I was surprised that, as careful as I was about eating only trustworthy places and foods, that cooked fish, vegetables and rice would finally get me.
Towel service was spotty. They would come get the dirty towels early in the day and not clean the room until late afternoon, so if you needed a shower mid-day, you might have been without a towel. I rarely was provided with hand towels and washcloths both.
They try very hard to get you to buy a timeshare. No desire, with an experience like this.
Prós: Location and availability.
Contras: Room was a bit smokey.
Prós: great location
Contras: we changed rooms. 1st room by the pool. Too noisy.had to pay for the change
O hotel balnear situa-se a cerca de 15 minutos de automóvel do centro da cidade. O centro turístico de Zona Dorada, o aquário e o passeio marginal ficam a cerca de 5 minutos. Até ao Aeroporto Internacional Mazatlán são aproximadamente 30 minutos de automóvel.
Prós: The hotel just ok! Don't eat at hotel restaurant, food was over cooked, taste like cardboard
Prós: Location and service are great. Staff is willing to help and serve as requested. Restaurant on the beach side is good. Breakfast buffet is a good option.
Contras: Facilities look and feel sort of old, and maintenance does not seem to be the best. High price for the quality of rooms. The hotel is surrounded by noisy bars, and night clubs playing loud music until...
Prós: Good location and good restuarant
Contras: Toilet on 8th floor didn't work properly. Maid failed to clean kitchenette area but was quick to make sure I saw the tip envelope. Reception staff not very fluent in english.
Prós: Front desk service people is great and they care how we need ! AAA
Contras: Restrant can be better foods and sea foods need better
Prós: Great bed. Better than my own. Breakfast was absolutely delicious too.
Contras: Bathroom tub leaked.
Prós: Great view, friendly staff. Rooms were clean and well maintained. Ideal location. Great beach for swimming, no rocks. Showers, foot wash and washrooms all very accessible from beach. Great breakfast ...
Contras: Booked king suite, got queen suite. View was good, so didn't bother moving. Would have been nice I get what we had booked. Construction of the deck was a constant loud jack hammering 9am-7pm ...
Prós: Clean ,friendly staff, location close to a lot of facilities
Contras: Limited kitchen facilities, no utensils or stove poor wifi connections , very bad Mexican bands up to 4 at time allplaying different songs usually from 2pm until after midnight that drove you from ...
Prós: Beach front
Contras: Rooms are smaller than I thought. Not much selection of sea views from the rooms.
Contras: Noise from night-club
Prós: Sunny weather and the view from balcony
Contras: Swimming pool feel too cold
- Right at the water with a sandy beach.
- Rooms with ocean view are available at an affordable rate.
- Next to Joe's Oyster Bar - a great beach club / bar for late night dancing and fun
- Close to old Mazatlan (short cab ride or nice walk on the beach)
Contras: Nothing - I thought it was a great hotel
Contras: Shower curtain was too short. Bathtub allowed water from shower to POUR onto floor, and the floor was not angled properly to drain into floor drain.
O hotel situa-se junto à praia, na zona dourada de Mazatlán. Aprecie os pores-do-sol e as encantadoras praias do México, junto ao Oceano Pacífico. Oferece um ponto de partida ideal para visitar os locais e atracções da região, como Malecón, a Marina e o Aquário.
Prós: Pool was great rooms were clean! They allowed me into room early which I appreciated as I had been on an overnight bus and spent 12 hours wandering around Leon waiting for bus! Was exhsusted! ...
Contras: The aircon wasn't on in gym!
Prós: I liked that it was easy to find, staff was friendly, the complimentary breakfast was good. I liked that there was a security guy watching the cars 24/7.
Contras: The bed was REALLY hard. I love a firm bed, but my hips hurt from the bed. The cleanliness wasn't the best. Also for the size of the hotel, I think the pool is WAY undersized.
Prós: I like the lady in the front desk
Contras: The room is not clean
Prós: It was clean, not too noisy, staff was nice,except for a few ladies at front desk that seems too busy to attend
Contras: breakfast didn't like that much, more vairity would be nice, like macha with eggs, huevos rancheros, chorizo with egg
Prós: Nice location with shopping next door as well as food. These hotels are always clean and comfortable.
Prós: The swiming pool is ok, parking is good
Contras: Staff is really bad, the a/c is old with no remote control and noise, breakfeast is too simple. I won't recommend.
Prós: Every thing just good. ..
Contras: Your people
Prós: Good services
Prós: I like that when you go to this hotel chain you know exactly what you are getting. Spartan but good value. It is clean, the bed is comfortable, the shower is good, lots of well placed electrical outlets. Good bed lighting.
Contras: Air con was too loud.
O hotel localiza-se a um minuto do Malecón na Avenida Rafael Buelna. Fica também nas imediações de locais de interesse como o centro de Mazatlán, o centro histórico e o aquário de Mazatlan. O centro da cidade situa-se a cerca de 8 km de distância e poderá ser alcançado em 10 minutos de automóvel ou 25 minutos de transportes públicos. Aqui os hóspedes irão igualmente encontrar a zona histórica, que inclui a catedral La Immaculada Concepción e a Plazuela Machado. O Malecón de Mazatlán
Prós: Great location, only a few blocks from city centre, restaurants and lighthouse. We enjoyed our stay in spite of incident below, staff was helpful and we appreciate their efforts.
Contras: Couple of times shampoo was forgotten and only one small bar soap left. We noticed this happened after Ireported my reading glasses missing from night table.
Prós: Trees in the courtyard attracted many birds. Ruth at the front desk was fantastic to help!
Contras: No fridge in the room
Prós: Great location on Olas Altas beach near the Centro Historico. Friendly helpful staff. Free WiFi. Discount on breakfast at the adjoining restaurant.
Contras: Swimming pool is very small and doesn't get much sun. Building is old and a bit run down.
Prós: The view
Contras: A better resteraunt
Prós: Rooms were clean and the staff were very friendly and helpful!!!! Great area around Old Mazatlan.
Prós: It's an historic hotel with great tropical architecture with rooms ringing an inner courtyard filled with mature trees. Very atmospheric. Terrific location to explore the historic district.
Prós: Very welcoming staff - put all three of our rooms on the same floor. I booked the ocean view room which was definitely worth the extra $$$ - location was perfect - we walked everywhere and there were...
Contras: hotel was under renovation - it wasn't too noisy or obtrusive and it definitely could use some upkeep.
Prós: Ocean view, easy walk to restaurants.
Contras: Traffic noise in evening, facilities dated.
Contras: My room was in the back, the noise from the birds in the early morning was very loud, maybe provide ear plugs for the back rooms
Prós: I was booked on a tour which was cancelled. The hotel staff very kindly arranged an alternative tour for me.
Contras: They don't have microwave and refrigerator and is important for families?
Prós: Location is great, 1 block off the beach. Staff very helpful and friendly. The hotel and grounds are kept very clean.
Prós: Azteca always has rooms available. They are inexpensive yet right across the street from the beach. They are our regular back-up between scheduled extended stays.
Prós: excellent service, cleanliness and location
Contras: poor hairdryer only 1 tv channel in english
Prós: The staff was cordial.
Contras: It had no hot water. Tried to take a shower before continue our travels and could not do it, no hot water, we called for help and the man who came could not do anything. Had to take a cold shower.
Prós: Good stop over location, friendly staff, good value.
Prós: Clean, good location
Prós: Location was excellent. Staff were very friendly and helpful. Hotel was very very clean
Contras: Rooms could be a little more modern.
Prós: We have stayed at the Azteca for the past 14 years. We like everything, especially the staff! From front desk to the cantina, the people make this our favorite in all Mazatlan!!
Contras: Absolutely no complaints!
Contras: No ice machine had to keep going to kitchen and it closes at 7:00p.m.
Contras: We have stayed here every year for 5 years with our pets. When we made the reservation they still advertised they took pets. When we went to check in they said they no longer took pets and would not honor our reservations. I am charging back the charge.