|Rota principal||Kota Kinabalu to Kuala Lumpur Intl|
|Aeroportos em que opera||63|
|Aeroporto principal||Kuala Lumpur Intl|
Contras: Please serve food hot. And tell sir hostess to smile. And worst flight. They I Only served one meal for 8 hour flight
Prós: The lower level cabin attendant did her best to make a better impression than her supervisor. I am grateful to her.
Contras: The purser was not even polite. Was it because she was veiled and I was wearing a cross? I really hope not. The normal economy seats are cramped to an unacceptable level. I will avoid flying MH economy again. Malindo, a low-cost flying the same routes (SGN-KUL and KUL-CMB) I often fly, has a much better level of service than MH, supposedly a full service airline.
Prós: I paid $7 for an exit row. I was worth it. The normal economy seats are extremely cramped.
Contras: Seat belt
Contras: Dinner was only one piece of pizza
Contras: Supper was very average , one slice of pizza , that’s it
Contras: Vegetarian Food need to Improved.
Contras: Vegetarian Food need to be Improved....
Contras: MH hospitality has gone down. Those days they were the best of the best. Now, there is hardly any hospitality at all. Very disappointing.
Prós: Terrible airline company. It’s a ripoff!
Contras: Honesty. Ripoff!
Prós: The staff was really nice when I asked for the green tea they make sure you get it
Contras: Food need to be improved
Prós: The crew was very friendly and attentive.
Contras: Can’t think of anything
Prós: Crew were good. Good food.
Contras: For some reason, the seat was very uncomfortable. Rather hard with little cushion.
Prós: Comfort & punctuality
Prós: Comfort and food.
Contras: Some flight attendants could ve friendlier.
Prós: Different seat location for family of five
Contras: Sitting arrangement Was poor. Five of us had five different seat.
Prós: Great seat and crews
Contras: A330-300 is nice
Prós: Amazing crews
Contras: Nice seats
Prós: No thank
Contras: Business class boarding could have been more organized. Was sent to the gate too early from lounge
Contras: All four flights with Malaysia Airlines were delayed, no reasons and no information. Appalling.
Contras: The entertainment unit was constantly malfunctioning
Contras: They should giving out headphones for business class to use the entertainment system
Contras: No entertainment facilities available even in business class
Contras: The selection was rather dated as I travel very frequently I noticed it. Otherwise it would probably be fine for most
Contras: Boarding on time so I didn’t have to loose the connection flight and had to stay at a hotel an hour away from kuala lumpur to barely sleep to catch a plane to auckland next day that arrives late so i cant take the ferry home.
Contras: Flight was delayed by two hours
Contras: There were no vegan options available. I think that was my fault though because I did not set one up in advance. Would be nice if they offered one anyhow.
Contras: If the assigned seat reclined. I had to
Move to a different seat which
Prós: Our luggage missed the connection but the situation was well handled
Contras: Better range of entertainment as the options were a bit dated and mediocre
Contras: Felt more like a domestic flight than an international
Contras: The plane was old but the flight was inexpensive
Contras: My entertainment system was not working, so was my seatmate's.
Prós: First time on Malaysian. At least we didn’t disappear. All was okay except for the meal on the flight to Saigon. I’m not one to complain about airline food but the “meal” served was execrable, possibly the worst in 65 years of flying. And no alcohol on an international flight was niggardly in my estimation.. The flight from Penang to KL they had the cheek to serve a tiny cup of fake orange juice. I will avoid Malaysian in the future.
Contras: Please see what above.
Contras: Business class in 737 is limited, recline only but seat was spacious and comfortable
Prós: The crew was very attentive. The pilot landed the plane smoothly. Although had a delayed departure from KUL, we arrived in Sydney earlier than expected.
Contras: very delayed flight
in addition slow flying what should have taken 52 minutes ended 1 hour 20 min
to add to that poor cabin crew management of Business Class disembarking excruciating slowly added another delay of 20 minutes!
Prós: we had extra legroom travelling with an infant
Contras: the staff could have been a little considerate when serving food to you while you're holding a sleeping baby
Contras: the food could have been nicer
Contras: I have never had to stay at a hotel overnight because of a missed connection but when I made the reservation I wondered how you would honor the 1 hour layover and not miss. I wondered this before any of your delays. I was assured the connection would wait but not correct and you did miss. If you would have told me at the airport this would happen I would have made other arrangements. Instructions on what to do was quite poor too. As a foreigner to be handed a stack of vouchers without direction on where to go for transportation wasn’t satisfactory.
Prós: Good seats and crew.
Contras: Choice of movies
Prós: Boarding was easy even though it started late, it was organized. Once I got on the plane I wasn't waiting a long time to get to my seat because they seated the people sitting in the back of the plane first. There is a huge selection of movies, tv shows, and music.
Contras: They have 2 food options and they're just ok. There wasn't very many drink options either.
Contras: Not being cancelled and delayed
Contras: Flight through kul was delayed. 3 security checks having to go out to another terminal meant immigration check twice. Not enough time for connection. Therfore, i not only missed the fight to India, the two remaining connections... Not good day, now I have to pay rebooking on 3 flights to get home!!!
Contras: I am more than pleased with the service I received, keep up the work
Contras: Avoid Malaysian airlines and avoid KUL airport. What a mess of a company ...
Prós: Airport, sea side
Contras: The flight attendants didn't ask me if I need ice cream or any drink but they asked another seat of passages. It's not fair...
Prós: Because I had missed my original connecting flight, the airlines booked me at an overnight hotel and my new flight seat number was premium economy. This was fine in the end, but in the moment I practically cried.
Contras: Again, not being delayed and having to miss my original connecting flight would have been best.
Prós: Everything on the plane was fine, and the service was great.
Contras: Not being delayed on the first leg and missing my connecting flight to Denpasar would have been great.
Contras: I paid more than 1500 ringgit for the bags, although the booking of the trip was comprehensive. Unfortunately the site disappointed me
Prós: Comfortable seating map
Contras: Food could be improved especially for vegetarians