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Very comfortable and quiet. Hotel staff was apologetic for not having my reservation in the system and made good on it. The hotel did not have my reservation--not clear where the ball was dropped. I had my printed reservation with me, they had an open room and they honored the price, so everything worked out. But it could have been a big problem if they were full. Please review your process.
We went to Madison for a house concert and to visit a friend who is attending UW Madison. The hotel was within 6 miles of both places so the location was great for us. The free breakfast in the morning was a bonus (eggs, sausage, waffles, biscuits and gravy, potatoes, oatmeal, fruits, juices etc). The place was clean, we forgot out suits so we didn't use the pool. The staff were all super helpful and friendly. Will for sure stay here again.
Excellent price, fresh cookies, comfortable bed, nice and quiet room Got locked out of room, but that was my fault
Great value, easy checkin and checkout, very helpful staff. I left briefcase in room in error. Contacted by phone, case found, easy pickup later in day. Room clean & comfortable. Convenient, tasty breakfast. Nothing
They offer a free daily all-you-can-eat breakfast that lasts until 10:00 a.m. and includes a great variety of food choices, from waffles to scrambled eggs to omelettes to cereal to pastries to corned beef hash. Very impressive and a huge cost saver for long stays. The pool area was small and "dingy," but I had little desire to swim so that was a minor factor. It could use some decor on the walls or something to make it look more appealing, especially since it's right by the elevators and most guests will see it.
The staff was fantastic. I think the pricing was a little high, but there was a big event in Madison that weekend.
I liked the friendly staff and the relaxing atmosphere. Upon entering the motel I felt I had just entered another world, a world of pampering and relaxation. Loved it. The room was comfortable but quite small and crowded.
The hotel is very conveniently located, very close to the highway but in a quiet place and I couldn't hear any noise at all in my room. It was just 15 min in car from the Alliant Energy Center which was the purpose of my trip and just 3 min in car or 10 min on foot from West Town Mall. A lot of restaurants with reasonble prices near this hotel. I wouldn't mind to have to have a refrigerator in the room. And it would be great to have a bigger variety of dishes at breakfast.
Rooms are spacious and the extras such as wine at 5 and free breakfast make this our favorite hotel in Madison
Basic, clean and friendly. Nice little breakfast buffet and great coffee.
Wonderful and welcoming staff. Great location right on the square..
Staff was very friendly and eager to please. Our room wasn't ready when we arrived so they upgraded at no charge. Beautiful building. Cannot recommend highly enough.
Location and proximity to the event I was attending. The Wisconsin Ironman was held at the Menona Terrace and this was a short five minute walk to the event. Service and accommodations were top notch. Underground Parking was sparse and tight given I drive a full size vehicle. Managed to find parking but if there are any drawbacks on this hotel, this is all I could find.
The location to entertainment and attractions. Food was excellent.
location is perfect it would be nice if they offered free breakfast paying extra for parking
Mostly clean room. Great location. Walk to Capitol, restaurants, and shops. Parking was easy. Attached to a Starbucks. Loud parties on the same floor. Loud security breaking up parties. Hallways smelled like marijuana. Pillows and mattress were overly soft. Didn't get a restful night's sleep. View was of one side of the Capitol and a gravel rooftop.
Very friendly and accommodating staff. Nice exercise room. Good location for walking into Madison for shops and restaurants. Nice to have the shuttle to and from the airport.
Great Lake view
We left an item in the room, called within hours but they were not helpful in retrieving the item. Very disappointed that they could not have made a little more effort in returning the item (it was not valuable, but was sentimental).
Quarto limpo, excelente localização e vista, de consciência pessoal. Opções limitadas de cabo, desnecessárias de arrumação ocorreu/perturbado quando não solicitado.
Bela vista!!!! Localização incrível Conveniente restaurante no local com global comida deliciosa Quarto úmido, mesmo com A / C em Água de pressão fraco no chuveiro
Nice big room. Good breakfast. Second floor was awkward. You had to take elevator up and it was slow. I often simply walked out the back door and walked around to the front of the building simply to get to the lobby or the pool.
Accommodations met our needs. The rooms were comfortable and clean. Our sausage at breakfast was cold, but otherwise it was good. If there had been a microwave I would have just heated them up. The eggs were hot
Definitely recommend this hotel. Great location, very clean and comfortable.
Nice quiet stay o Room smelled like someone had previously smoked in it though it was non smoking room also room seemed damp no matter how we adjusted the air conditioner
Clean & comfortable room. Un-cleaned parking lot. Main entrance parking was blocked by hotel cars and there was no place to stop and unload luggage on a snowy day. Had to park far from the lobby entrance and drag bags in over 6 inch snow covered road and walkways.
Good breakfast and location. Bedding was old and worn. .areas of the hotel had unpleasant smell
It was clean and seemed to have amenities that would be nice if I was there longer than one night. I selected this hotel for the free airport shuttle. When I checked in and asked about the shuttle they told me they needed a 24 hour notice. All they could offer was to call a taxi for me. I said I could do that myself. Not happy. Also the bed was not very comfortable.
Convenient to highway for a weekend visit. The room was very comfortable, great pool and hot tub area, and a really nice breakfast. Easy access to Capitol area.
The location was convenient and the room was clean. Everything was satisfactory. Enjoyed the hot tub and pool. I was surprised by the smaller size bed and pillows. I regret not having brought my own pillow. The bedding was not comfortable.Thin blanket. I prefer having a sink separate from the tub/toilet area. It makes it easier for more than one person to get ready at a time. The TV was directly across from one bed if that matters to whoever is in the other bed. Only shampoo not cream rinse in the bathroom. Every place I stay has both. Usually I bring my own but forgot this time. That was a bummer. There was nothing major to complain about but would try another place before staying again.
Clean, comfortable room. Breakfast was good.
Location, Breakfast, small loby bar Air conditioning unit was loud, fan was strong - blowing directly on bed. Was there for 2 nites - never did get this figured out for temp.
Staff was awesome -- friendly, helpful, engaging. The room was clean, well laid-out, functional. Super-close to the square, easy parking, good breakfast. Nothing.
Clean No ice machine on the 4th
The staff are friendly. The facility is clean and well organized. And it is in a very good location.
Picked it for the proximity to state street because we were going to a concert at the Orpheum. Every employee was really friendly and knowledgable. Very clean. Plus two unexpected but awesome bonuses: free breakfast and free shuttle down to state street!!! I don't think I disliked anything about the entire stay!
The room was well appointed Everything except the interior of the room was under construction and they put me in a double when I needed a single king.
The room, the highland club, were very nice. The staff (Tamika) was very helpful and accommodating. Funny too. Angie the bartender was also nice. Though free, the breakfast buffet was not organized and food wasn't brought out quickly enough to keep up with the demand. Had to wait for a clean table and silverware.
Close to the university which was a plus since my son was getting a second look to decide if he'd like to go here in the fall. Liked that they had a shuttle, but we didn't use. Good breakfast. Nice friendly staff. Comfortable rooms. Ran out of some food and especially coffee at the breakfast. We were there at 8:45/9:00. Nothing else since we only used the room to sleep and that was fine.
Front desk manager Alan Rose is super friendly and accommodating. Breakfast was good and we enjoyed the hot tub!
I liked that they had a pool and staff was nice. They have elevators. Usually I don't see elevators in any other super 8 I've been to. Floor was not as clean when I walked in.
The staff were very professional. The cleaning crew were very polite and accommodating. I thoroughly enjoyed the complimentary breakfast. The location was central to all the places I had to conduct business During my week there, several times I could smell marijuana. I know that this is not the fault of the establishment, but it made me feel like I wasn't in the safest place. They did however, evict the guests that were participating in the illegal activities immediately.
Very nice place to stay outside of the Madison campus area, but close enough to get there quickly.
Overall pleasant experience. Clean, friendly, comfortable. Good price. Adequate breakfast. Convenient location to downtown: we visited capitol area in evening, and again after breakfast.
The beds were comfortable and the semi hot breakfast was nice. God location in Madison.
The heating/AC in these rooms is a joke! The 'bedroom' is freezing and the other room is hot! Only 1 unit in the room, controlled by a thermostat in the hot room! Kept having to get keys remade for a multi-night stay. Pool area was so bad with chlorine small, could not stay in there more than 10 minutes! Did seem better the 2nd time we went, but still there. Did appreciate the cookies/fruit at the front desk, parking is good, ( a little hard to get to location of hotel, but plenty of parking there, including for big trailers and trucks. Room was quiet and breakfast was good, overall, it was an o.k. stay, had better, had worse. Probably would stay again, but wish they would fix a few things! Oh, friendly people, too!
Good location, great staff. Hotel is by highway. My room was on the side facing the highway, but it was very quiet.
Our experience with the Country Inn Suites of Madison was a wonderful, warm and comfortable experience! The place was full of charm and great personel!
Staff helpful, rooms in good shape, free breakfast pretty good too. Only problem is location, too close to the highway so plenty of road noise.
Very friendly and helpful hotel clerk. Nice clean, quiet room. Group of softball teams there but very quiet. Great breakfast and opened early to accommodate early tournament times. The hotel is right across from a Noodles & Co, Starbucks, Buffalo Wild Wings and grocery store, to name a few, all within walking distance. I would agree with the a/c issue. Sometimes too hot and then too cool. Not sure what that was all about.
Choose this hotel as our options were limited for the WI ironman- price was very high hopefully this was due to it being ironman weekend and not their regular rate. Breakfast could have been better- ran out of coffee and other things! Exercise facility wasn't much but they did offer free passes to Anytime Fitness. Easy to get to from highway very small pool area
Our room was quite spacious with plenty of room for our 2 year old and a 2 month old infant. Room was quite comfortable and yet was one of the more inexpensive rooms on our trip from Montana to Michigan. The continental breakfast was wonderful, especially the made to order waffles that my 2 year old enjoyed. Best hotel on our trip.
We felt warm and welcome as we entered the lobby. The hostess at the main desk was very helpful providing us with directions to different businesses. As for the room, it was large and quiet and very clean. It left us feeling as if we were at home. Overall, this was a very good experience and we would not hesitate to stay again