Sheraton Madison Hotel

Average

Prós: Decent location

Contras: Room was not very clean, dhower was broken, outlets did not work, klennex container was empty. Tiny issues, but speak to the lack of care. Mentioned issues to staff their reply was "thNks for letting us know" not a 3&1/2 star hotel

Prós: The pool was lovely

Contras: Wall very thin, could hear the couple next door who were talking in a normal volume. Bathroom was small.

Sheraton Madison

Prós: The hotel location made it easy to get downtown quickly.

Contras: The room seemed very dated. There weren't any plugs that were easy to access either. Most unfortunate was the fact that I discovered dried blood on the comforter.

July 4 stay

Prós: location

Contras: Rooms were less than impressive for a large name hotel. Ice machine on floor did not work. There was no microwave or refrigerator in room. Thought I was getting room with both. TV did not work. Extension cord was running across the floor under the rolling chair. Rolling desk chair was ripped on the arms. Tub/toilet room is so small you barely have room to turn around. Light switch under bed lamp did not work. Toilet did not flush well and handle felt like it might break off. No free breakfast offered.

Needs upgrading

Prós: I liked the driver Henry, the entrance, location, amenities such as the free Starbucks coffee and fruit, and the Starbucks packets in the rooms. Our receptionist upon departure was very helpful and kind when we left (young black woman with longer dread type looking hair).

Contras: I didn't like that for two people, we were provided one towel in our room. The rooms are definitely outdated compared to the rest of the hotel. Also, I didn't like that we reserved a king bed room and were put into a two bed full type of room. Our receptionist upon arrival wasn't very kind. She was sort of short with us.

Prós: Clean, Close to everything for our convenience. Also the shuttle was very useful.

Contras: Very uncomfortable bed and pillows. Noisy all night long couldn't sleep.