hotéis em Lusaka

Prós: Wonderful staff. So fun being able to view the wildlife from our deck. Felt safe and secure.

Contras: Food was not to my liking, but I'm a pucky eater.

Prós: Lovely setting and atmosphere

Contras: Nothing

Prós: Very peaceful

Contras: For the rate it’s going at, the room with regards to look and feel did not meet my expectations and it was not cleaned to a crisp, dust on the headboard and tub.

Prós: Very welcoming staff. The view The location

Contras: Slow service at times. Small stain on bedding. The insects.

Prós: Beautiful property close to Lusaka. Staff were great as was the food. Just a great stay!

Prós: Breakfast was exceptional and good value.The bedroom exceeded our expectations,really comfortable and beautiful. Enjoyed the peace and quiet.

Contras: There were a lot of flies while we were trying to eat.

Prós: Ótima opção para viajantes a negócios em Lusaka. Provavelmente a melhor opção.

Contras: equipe de check-in parecia um pouco desinformada e desinteressada. Outras equipes, como de limpeza e portaria, foram muito atenciosas.

Prós: The food Ordering food anytime

Contras: Their hospitality the bathroom is poorly constructed water leaks, standing water when showering, the shower is not properly cleaned The maintenance needs improvement what a great place but without proper maintenance it’s going to be a one star hotel Please replace your shower heads and whole shower-they are not five star standard-house keeping needs to do a better job cleaning

Prós: Staff was very nice, room was comfortable, executive chefs were very accommodating.

Contras: Location was very convenient, near mulungushi conference center where I was sending a conference, but the area doesn't have a lot going on, only the arcades shopping area.

Prós: Good location Very friendly staff Good food Good internet throughout Clean

Prós: The rooms was cool

Contras: It’s seems we paid twice the money

Prós: Friendly staff, great breakfast and aircon even through load shedding there was electricity.

Prós: Excellent & location good

Contras: I love a hot tea & would love everything (tea & milk) to come or served really hot. Maybe I should have made a request which I will do next time. For now they get away with the benefit of doubt. Otherwise no complaints or dislike about the breakfast.

Prós: Excellent location, friendly staff, massive bed!!

Contras: Check out took ages

Contras: My room had no view and was dark.

Prós: Rooms had been refurbished

Contras: The airport transfer could have been better organised

Prós: it was great

Contras: the internet was a bit slow did not cover the rooms

Prós: yoghurt

Contras: none

Prós: I could enjoy using Southern Sun rewards points

Contras: It was too expensive the cost of accommodation

Prós: I liked the environment and the rooms.

Contras: The breakfast provided is the same every day.

Prós: The breakfast need more attention to upgrade the meal into a standard English breakfast.

Contras: Avail to all rooms with entertainment and facilities such as the TVs and fridges. The Wi-Fi connectivity was ok

Prós: The place in so nice- calm and clean, and the staff make you feel very comfortable. There is a kitchen where you can cook and also a restaurant and the location in great.

Contras: Não ter mesa para trabalhar no quarto

Prós: Good location, a decent place to stay a couple of nights.

Contras: The cleanliness of the dorm could be improved.

Prós: Nada, foi pessimo

Contras: Nao gostei do atendimento, da falta de seriedade

Prós: The workers were so welcoming and friendly . The bed was so comfortable it felt like at home. Very good and quite place.

Prós: Reasonable

Contras: 3 star

Prós: Estivemos na suíte 926 e fomos muito bem atendidos pela responsável do corredor. Era só pedirmos algo e lá estava ela disposta a ajudar. Foi muito prestativa. A cama era muito confortável. O pequeno almoço foi bom. Podia ser mais rico, com mais variedade para um hotel de 5 estrelas. Mas deu. O serviço de Taxi é muito bom. Recomendo.

Contras: Alguns funcionários não são tão amigáveis. Felizmente a boa disposição de outros como o Noah e outros ajudou bastante. Só no dia do check - out é q fomos avisados sobre a happy hour no 8th andar para os hospedes de suites como era o nosso caso.

Prós: Simpatia, disponibilidade, prestabilidade e profissionalismo do staff. Bons restaurantes. Quarto agradável, com espaço suficiente e bem equipado. Excelente localização. Segurança do espaço circundante. espaços verdes e jardins bem cuidados.

Contras: Eventualmente, deveria haver uma maior frequência de shuttles de e para o aeroporto.

Prós: Da amabilidade, prestabilidade e profissionalismo dos empregados. Da qualidade do alojamento e dos restaurantes do hotel. Da boa localização do Hotel. Da tranquilidade da zona.

Contras: Do barulho provocado por alguns utentes

Prós: The breakfast and the view from my room amazing

Prós: Its good for everything

Prós: Comida Excelente

Contras: Não ferros no quarto que o inferno

Prós: Staff was ready to help and was making sure am enjoying my time.

Prós: Breakfast was very good as was location.

Contras: Limited parking.

Prós: The service people were endeavoured.

Contras: I arrived on a Saturday evening at 7 pm. The hotel was dark. No electricity. That means no light, no elevator, no internet, no warm water, of course no air conditioning. The situation improved a little after the following days concerning internet, light and water, but for 3 days was almost no aircon and for all nights completely no aircon available. I understand that Zambia has scarcity in water and this effects directly the energy production. But a hotel in this price region, which has the Marriott label should be able to provide the guests with power generators before the system collapses.

Prós: We didn’t have water during our stay and electricity was on and off .They couldn’t switch on the generator for us to get electricity.We struggled to charge our phones,and shower

Contras: If they solved the electricity problem and water .

Prós: Value for your money, very professional and warm staff. Absolutely enjoyed my stay.

Contras: o pão não e diversificado nem de qualidade

Prós: The staff were very friendly and helpful

Contras: The rooms are a bit dull. They need more lighting and wall hangings to brighten them up

Prós: Generally the food was good and the stay was comfortable. Hoping to get booked at same hotel even in other regions of the world as first choice.

Prós: Great location! Lovely staff the shower was amazing

Contras: Sadly our air conditioner had a problem so it made lots of noise

Prós: Very friendly staff and food is good in restaurant

Contras: Power cut often

Prós: No water

Prós: The location and staff

Contras: None

Prós: Clean and secure

Contras: Faulty toilet flashing system that took more than 10 hrs to be fixed

Prós: Perfect location, great shower and clean

Contras: Pool closes too early

Prós: Great service and very friendly staff

Prós: O serviço foi ótimo. Os quartos são básicos mas limpos e confortáveis. Televisão com canais decente. Quarto perfeito e preço para viajantes em trânsito ou de negócios.

Prós: Quite friendly and helpful staff.

Contras: The lobby was being renovated while we were there. So there was a lot of noise and some inconvenience.

Prós: Clean room, efficient staff, always willing to help

Contras: Noise from renovations at the hotel, even at 9pm in the evening.

Prós: the staff were so friendly and helpful, especially the Manager himself who was so helpful. the food was good and so were the services.

Contras: the hotel position right in town where the main door faces the outside world, where everyone including the vendors and those just loitering around could see you are a guest in the hotel. this poses a security risk in some instances.

Prós: Location is perfect, and since it’s chain it makes it easy

Contras: The staff was not professional, had a early check in but they tried to squize me for extra money on assumptions we did not agree. 1st of all they wanted me to cancel the booking with booking.com to book manually, we ended up agreeing that I take two rooms instead of paying extra for early check in, this is because I had infants. They kicked me out of the room at 10 pm on the 30th because I did not agree to pay extra. The property had hosted only 3 guests I guess so I understand they were pressed to ma make more. I thought I’d rather pay someone else than them. The restaurant staff on the other hand were amazing, I would ask for anything more, they were amazing!

Prós: The staff were very friendly and the restaurant delicious!

Prós: Beddings very clean and comfortable, Location very good, staffs very helpful,

Contras: Hotel was going thru some civil structural changes, more fruit n juice varieties needed for breakfast

Prós: We stayed here at the start of our trip and loved it. We were so happy to be back to a warm welcome and delicious food with a cold Mosi. Highly recommend.

Prós: A disponibilidade dos funcionarios em resolver, com o upgrade do quarto, a falta de espaco para uma cama extra ao contrario do que dizia na descriçao do quarto que referia ter duas camas duplas e eram duas camas mas individuais. Ficamos no que imaginamos ser o melhor chalet do lodge.

Prós: Beautiful garden Not the best maintenance of the room and bathroom, but better than i expected

Contras: Breakfast not ok

Prós: Friendly staff; Quiet Location

Contras: Limited Breakfast Options; No Drinking Water in the rooms

Contras: On pictures it's beautiful, but in real life, it's dirty and stinky. Cockroaches are at the restaurant and in the room. While I was eating in the evening 4 different people came to ask if I was OK, while I was chewing. That's too much of "politeness" The pool is dirty. Impossible to swim or even to sit close. Plus, they confirmed transfer from the airport but NOBODY ARRIVED!

Prós: Good location. Nice gardens.

Contras: The internet was often off, or slow. Water was not available on several occasions.

Prós: It is a lovely lodge type hotel. Very quiet and relaxing. Local food and Indian was great, Staff were really lovely, responsive and helpful. The setting is gorgeous. They have conference facilities that seem like it would make for great staff retreats.

Contras: For meetings I was attending not the best place. Not really convenient for people w/o cars unless just coming for a complete break and quiet relaxation.

Prós: The pool was a pleasant surprise. The breakfast was great. This is a wonderful place to stay because it is outside of the city a bit. I woke to birds singing, not traffic and car horns.

Prós: The best place to arrive after a long flight. Welcoming staff. Clean and comfy rooms. A pool. Gorgeous gardens. Fabulous restaurant. All in all a wonderful experience. Thank you Palmwood Lodge.

Prós: Friendly and courteous staff.

Contras: The restaurant was full of flies, table cloths were dirty - but the restaurant staff is very courteous and attentive. I wonder how clean the kitchen is and whether flies are sitting on my food before it is served to me. The rooms are full of mosquitoes - I could not sleep on both visits to this hotel. Loyalty points still not credited to my account.

Prós: none

Contras: everything

Prós: Good secured and clean.

Contras: Nothing.

Prós: Great Location

Prós: Great location. Good breakfast. Quite clean. Excellent staff, quite friendly. Unfortunately, the issue of power supply was not good.

Contras: Reliable power supply

Prós: Breakfast was excellent in terms of variety, preparation and less oily.

Contras: Some towels were not very new!

Contras: The staff needs to be trained more professional for the reception.

Prós: Location, happy hour, good value for money

Prós: Location is good

Contras: Reception and management staff trying to cheat.

Prós: Food was good.

Contras: I requested a non smoking room and was given a smoking room very unclean and smelled badly. Did not enjoy my stay at all, told the front office stuff of my discomfirt

Prós: Breakfast.

Contras: Comfort and cleanliness of the room. The pool wasn't cleaned and had to little water to use the filters. There were even plastic bags in it. Sunbeds are up for renewal as these were done.

Prós: It was quite pleasant in the night. Good Parking space. Water pressure in the bath room was good which i find it low in most other hotels.

Contras: Service can be a bit faster. Asked for an Iorn Box and it took 45 minutes for them to get it.

Prós: Breakfast was nice enjoyed it. For the price i paid i was happy with the service.

Contras: none

Prós: Vicinity to the mall. Very close to the university where i was spending my day at for my lectures and meetings. Clean and quiet hotel.

Prós: Location and Staff are great. Very friendly and excellent staff.

Contras: Not suitbale for business travelers. Internet good just for very, very basic use. Very slow otherwise for even simple low bandwidth emails.

Prós: Has a nice pub next door but not noisy. You can have dinner in your room.

Contras: A bit out of the way. Difficult to get taxi. Breakfast a bit of a challenge and time consuming. There were mosquitos in the room but no net.

Prós: Comfortable bed. Nice shower. Acceptable price.

Contras: Restaurant closed for renovations, room flooded during thunderstorm, poor wi-fi, poor quality TV reception.

Prós: Majorie was very friendly and professional and the WiFi was great. Didn’t go off at all.

Contras: There bugs in the room, no intercom and the reception was not manned at some point

Prós: The location is great

Contras: This was the smallest room in all my Zambian/Zimbabwean experience Super expensive for what you get The breakfast was not available (or the receptionist forgot to tell me?) In general, the girl at the reception was not anyhow interested in my arrival or departure

Prós: no chef ---no breakfast

Contras: No hot water in basin. No breakfast - chef didn't come in.

Prós: The airport shuttle service was on time for pick up and drop off.

Contras: I changed rooms three times because nothing worked in the rooms, I only stayed because of the booking and cancellation would have been charged. I was also there briefly. All the three rooms I moved across the shower curtains were dirty and torn. The place is falling apart, the air-conditioning did not work and some of the TV channels did not work. The fish I had for dinner was not fresh but generally their breakfast was fine. The overall service was poor and the price of the hotel is excessively high for such terrible service.

Prós: Low water pressure, front door damaged with huge gap for mosquitoes. 6:30 breakfast only 7:00. Friday night party was loud till 2am, should have informed guests. Bit staff is very nice and helpful. Suggestion is to fix road entrance of hotel, massive pothole

Contras: Close to Ministry of Lands. Free wifi and friendly staff

Prós: The Marlin Restaurant at the Lusaka Country Club (about 1 km away) is the best restaurant in Lusaka

Contras: Facilities receive hardly any maintenance and no visible refurbishment / revamp since previous visit 10 years ago. Room: Bed needs replacement (worn out); pillows not very comfortable; aircon worked only first 4 hours and 2nd day staff brought a fan, bathroom very outdated, and poorly maintained (yet clean); no hangers in the cupboard. Public areas: ceiling in foyer needs paint; most of the ceiling cornices in dining room broken off / missing. Reception: wanted to exchange US$ for Kwacha's (to pay taxi), but there were no Kwacha's available for 2 days. Breakfast: English breakfast with very limited choice; staff not very helpful Dinner on offer (buffet) not appealing - thus went out to other restaurant

Prós: Location

Contras: Breakfast

Prós: Breakfast was okay. The staff were excellent

Contras: The room I lodged in did not have hot water and the first day I had to take a shower from another room. The alternative room I was give was equally not comfortable with a finished mattress on the bed. The sink in the bathroom was leaking too.

Prós: The staff were very friendly and helpful

Contras: The shower was broken and there was no internet in the room.

Prós: Peace and fresh air

Contras: The bath tub is small

Prós: The rooms were clean, the outdoors were very beautiful especially the pool area, great place to relax

Contras: I dint find most of the employees welcoming and friendly, customer service is lacking. On the other hand the employees in the gym were very friendly and i felt right at home in that space.

Prós: Is was okay except for the road to the hotel. Friendly staff

Contras: The road to the hotsl

Prós: never liked anything about the property.It is different from what is advertised online.

Contras: toilets and bathing facilities are bad.The bed was not clean

Prós: The staff and the service

Contras: The fact that their Google Maps direction was wrong. And they weren't remorseful even after I drove all the way to Chelstone.

Prós: The reception was excellent and the kitchen very nice people.The conference rooms were clean.Break fast was was nice

Contras: The lock in my room was not well fixed. There was much noise from the Gym music. Even during the sessions people at the pool were making so much noise

Prós: The bed was wide and very comfortable. The bathroom was so big with a lot of unused space. The mixer in the bathroom needs replacing with modern type.

Contras: The breakfast was poor for such a facility. The utensils were lacking, the food was in short supply especially fruits. There's need to improve on service delivery especially food service. Could not be served food (room service) after 23:00