1º mais popular
Howard Johnson Inn - Historic Lake Charles
62 €
Piscina
9,6
Atmosfera
9,3
Centro de Bem-Estar/Spa
8,7
Localização
8,6
Comodidades
8,2
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Quanto custa um hotel em Lake Charles?
Onde ficar em Lake Charles?
A nossa ferramenta Heatmaps o ajuda a encontrar o lugar ideal para hospedar-se em Lake Charles, mostrando os hotéis mais próximos a atividades que lhe interessam
Os melhores hotéis em Lake Charles
Nota geral 8,8 Excelente
Baseado em 4.128 avaliações
Todos
- Todos
- Casais
- Famílias
- Sozinhos
- Negócios
Bom
7,7
Prós: Casino paid generously on the slots.
Free drinks were not watered down.
Salt Grass Restaurant was expensive but well worth it.
Claim Jumper Restaurant was excellent
Excelente
10,0
Prós: Customer service was spectacular.
Room layout and decor was fabulous
Pool area was incredible can't wait to return in the summer
Excelente
10,0
Prós: Comodidades foram todos nice
Excelente
9,4
Prós: Tudo fica a uma curta caminhada. Nós não tivemos que sair do hotel para nada. Adorei a comida !!
Excelente
9,4
Prós: Entretenimento em Rush lounge foi fantástica. Barmen rápida. Piscina foi grande e me senti segura deixando as crianças (10,13) nadar livremente. Campo de golfe foi em grande forma e clubhouse foi incrível. Serviço speedy no check-in. Os quartos são bonitos. Restaurante landrys foi ótimo.
Excelente
9,1
Excelente
10,0
Prós: Disponibilidade de acomodações. Parecia uma cidade. Tudo o que você precisa fica ali. O quarto padrão é muito luxuoso.
Detalhes
Avaliações
Nota geral 8,8 Excelente
Baseado em 4.128 avaliações
Piscina
9,6
Atmosfera
9,3
Centro de Bem-Estar/Spa
8,7
Localização
8,6
Comodidades
8,2
Conforto
8,1
Quarto
7,9
Restaurante
7,8
Serviço
7,5
Limpeza
7,1
Café da manhã
6,2
Custo Benefício
4,0
Piscina
9,6
Atmosfera
9,3
Centro de Bem-Estar/Spa
8,9
Localização
8,5
Comodidades
8,2
Conforto
8,1
Quarto
7,8
Serviço
7,5
Restaurante
6,7
Café da manhã
6,2
Custo Benefício
4,0
Piscina
9,5
Atmosfera
9,3
Localização
8,5
Comodidades
8,2
Quarto
7,7
Restaurante
7,3
Serviço
6,9
Custo Benefício
4,0
Localização
8,3
Comodidades
8,3
Quarto
8,1
Serviço
7,5
Quarto
8,2
Serviço
7,1
7,7 Bom
Prós: Casino paid generously on the slots.
Free drinks were not watered down.
Salt Grass Restaurant was expensive but well worth it.
Claim Jumper Restaurant was excellent
Contras: Horrible buffet for a $66.00 dinner, and very poor selection.
All restaurants are very expensive.
Daily resort and pool fees even though we didn't use the pool.
Additional fees on my credit card statement related to restaurant.
Mattress was extremely soft and not supportive.
10,0 Excelente
Prós: Customer service was spectacular.
Room layout and decor was fabulous
Pool area was incredible can't wait to return in the summer
Contras: small, petty annoyances but honest feedback nonetheless :
toilet paper was CHEAP, an obvious mismatch in quality based on the other fabulous assessories/toiletries
The privacy door hanger falls off door EVERY time door closes. Bad design. Our group had 3 rooms next to each other with a lot of room hopping over 3 days.
We prefer no housekeeping thus we use privacy tags.
Room doors need the swing latch at top to keep doors from closing all the way at guests discretion.
10,0 Excelente
Prós: Comodidades foram todos nice
Contras: Praia em um bayou
9,4 Excelente
Prós: Tudo fica a uma curta caminhada. Nós não tivemos que sair do hotel para nada. Adorei a comida !!
Contras: Ficamos por 3 dias e 4 noites. Joguei um pouco todos os dias e nunca ganhei. Isso nunca aconteceu comigo antes. Qualquer outro lugar em que já joguei, sempre ganhei alguma coisa. Decepcionado
9,4 Excelente
Prós: Entretenimento em Rush lounge foi fantástica. Barmen rápida. Piscina foi grande e me senti segura deixando as crianças (10,13) nadar livremente. Campo de golfe foi em grande forma e clubhouse foi incrível. Serviço speedy no check-in. Os quartos são bonitos. Restaurante landrys foi ótimo.
Contras: Outros de perdendo $ no casino, talvez de qualidade de bebidas no bar. Us$ 11 que esperamos de provar algumas bebidas no sua bebida. Manobrista foi extremamente lento em recuperar o carro da minha esposa no check-out.
9,1 Excelente
Prós:
Contras: Toneladas de formigas na área da piscina
10,0 Excelente
Prós: Disponibilidade de acomodações. Parecia uma cidade. Tudo o que você precisa fica ali. O quarto padrão é muito luxuoso.
Contras: Sem check-out automático.
Nota geral 8,8 Excelente
Baseado em 229 avaliações
Excelente
10,0
Prós: Clean
Excelente
10,0
Prós: Clean and nice staff
Excelente
10,0
Prós: The friendly staff and the clean rooms. Felt really safe and breakfast was good. Would recommend and definitely stay there again.
Excelente
9,0
Prós: Very nice to go to a hotel that exceeds expectations.
Excelente
10,0
Prós: Friendly front desk employee.
Excelente
10,0
Prós: The hotel is clean and modern and breakfast was great.
Excelente
10,0
Prós: Full breakfast and indoor pool
Excelente
10,0
Prós: very clean staff very nice
Excelente
10,0
Excelente
10,0
Prós: Cleanliness
Excelente
10,0
Prós: The service and the room
Excelente
10,0
Prós: Beautiful Best Western!
Detalhes
Avaliações
Nota geral 8,8 Excelente
Baseado em 229 avaliações
10,0 Excelente
Prós: Clean
Contras:
10,0 Excelente
Prós: Clean and nice staff
Contras:
10,0 Excelente
Prós: The friendly staff and the clean rooms. Felt really safe and breakfast was good. Would recommend and definitely stay there again.
Contras:
9,0 Excelente
Prós: Very nice to go to a hotel that exceeds expectations.
Contras:
10,0 Excelente
Prós: Friendly front desk employee.
Contras:
10,0 Excelente
Prós: The hotel is clean and modern and breakfast was great.
Contras:
10,0 Excelente
Prós: Full breakfast and indoor pool
Contras:
10,0 Excelente
Prós: very clean staff very nice
Contras: the pool doesn't open until 10am
10,0 Excelente
Prós:
Contras: The shower was poorly designed and was showing deterioration even though the building is new. The room itself and the dining area were fine. Except for the shower everything went fairly well.
10,0 Excelente
Prós: Cleanliness
Contras: No
10,0 Excelente
Prós: The service and the room
Contras:
10,0 Excelente
Prós: Beautiful Best Western!
Contras:
Nota geral 8,6 Excelente
Baseado em 724 avaliações
Todos
- Todos
- Casais
- Famílias
- Sozinhos
Excelente
10,0
Prós: 100% non smoking facility!
Bom
7,1
Prós: Front desk was very friendly and efficient for check in and check out.
Excelente
10,0
Prós: Room was clean and staff was excellent. Bed was comfortable.
Excelente
8,3
Prós: The staff was great and the rooms were nice.
Detalhes
Avaliações
Nota geral 8,6 Excelente
Baseado em 724 avaliações
Localização
9,7
Café da manhã
8,8
Serviço
8,4
Atmosfera
6,9
Quarto
5,8
Bar e Bebidas
2,3
Localização
9,8
Serviço
8,6
Café da manhã
8,6
Conforto
6,3
Quarto
6,0
Localização
9,7
Serviço
8,6
Café da manhã
8,5
Restaurante
6,4
Conforto
6,3
Quarto
5,2
Serviço
8,6
Conforto
6,7
Quarto
6,2
10,0 Excelente
Prós: 100% non smoking facility!
Contras:
7,1 Bom
Prós: Front desk was very friendly and efficient for check in and check out.
Contras: The room was clean and comfortable but the walls weren't very soundproof. We checked in for a good night's sleep on a long road trip and were kept up most of the night by loud people in the next room. Needless to say it wasn't very restful.
10,0 Excelente
Prós: Room was clean and staff was excellent. Bed was comfortable.
Contras:
8,3 Excelente
Prós: The staff was great and the rooms were nice.
Contras: After showering and walking barefoot on the room carpet, the carpet felt dirty beneath my feet.
Nota geral 8,5 Excelente
Baseado em 5.223 avaliações
Todos
- Todos
- Casais
- Famílias
- Negócios
- Sozinhos
Bom
7,0
OK
5,4
Prós: This place is normally an amazing place to stay, but I was dissapointed when we didn't get the room we reserved.
Excelente
9,1
Prós: All amenities are inside hotel; resauraunts, casino, and shops.
Bom
6,0
Prós: Location
Excelente
8,5
Prós: Location, price, mostly comfortable, friendly atmosphere. Got 2 queen beds instead of the king that we had requested, but not a major problem. Room starting to show signs of wear, mostly in bathroom, but overall was clean. (Cleanliness is the thing with me!)
Excelente
9,7
Prós: Bed was nice and comfortable. Room was clean. My dinner at the restaurant Asia was delicious. Comfortable seating in the lobby near gas fireplaces and a coffee shop nearby. The only personnel I dealt with were the check-in people and they were friendly. It was too cold during my stay to look into any of their outdoor facilities/entertainment. The price was great during my stay, it was cheaper than many of the other hotels in the area. Though it can get very expensive at certain times of the year.
Bom
7,4
Prós: Restaurantes no local. O quarto era limpo. Entretenimento prontamente disponíveis. Grande velocidade.
Excelente
8,0
Prós: O hotel era muito bom
Excelente
9,7
Prós: Muito relaxante e confortável.
Excelente
9,4
Prós: Nós amamos a área da piscina.
Bom
6,0
Prós: Caro para o que você ... Nenhum microondas .... sem geladeira ... pobre segurança ... alto partes em quartos ... nenhuma resposta por mesa ... restaurantes perfeito .... slots demasiado apertado .... nenhuma verdadeira variedade nos tipos de jogos. Slots regular antiquado chato ... precisa dar mais recortes e animada como actividades súbita ... como vegas
Bom
6,2
Prós: A localização era boa.
Detalhes
Avaliações
Nota geral 8,5 Excelente
Baseado em 5.223 avaliações
Localização
8,0
Atmosfera
7,8
Restaurante
7,6
Comodidades
7,5
Serviço
7,3
Café da manhã
6,4
Quarto
6,0
Bar e Bebidas
5,5
Limpeza
5,0
Internet
2,9
Localização
8,0
Serviço
7,3
Comodidades
7,1
Café da manhã
6,3
Quarto
5,9
Bar e Bebidas
5,3
Limpeza
4,7
Piscina
8,2
Localização
7,7
Serviço
7,1
Quarto
5,2
Bar e Bebidas
5,2
Limpeza
4,7
Serviço
7,5
Quarto
5,5
Limpeza
4,7
Localização
7,8
Restaurante
7,3
Serviço
7,2
Conforto
7,1
Quarto
6,0
Limpeza
5,3
7,0 Bom
Prós:
Contras: Room never cooled off
5,4 OK
Prós: This place is normally an amazing place to stay, but I was dissapointed when we didn't get the room we reserved.
Contras: I reserved a room with 2 queen beds, for my girlfriend and i to go on a couples date with another couple for st party's. We get to the hotel to find out they don't have the room we booked and said all they had was a room with 1king bed. Therefore there wasn't room for us to sleep 1 couple got the king bed, the other had to sleep on a couch which is ridiculous
9,1 Excelente
Prós: All amenities are inside hotel; resauraunts, casino, and shops.
Contras: Parking at the check in desk was a little odd, nowhere for guests that are checking in to leave there vehicles while checking in other than Valet parking.....
6,0 Bom
Prós: Location
Contras: Room wasn't ready at 5:30 when check-in was at 4. Waited a long while to get another room. Usually hotel upgrade you if not ready by time specified. Was suppose to have fridge but did get one. Was suppose to have shower tub but only got shower. Water was cold in shower. Toilet had trouble flushing.
8,5 Excelente
Prós: Location, price, mostly comfortable, friendly atmosphere. Got 2 queen beds instead of the king that we had requested, but not a major problem. Room starting to show signs of wear, mostly in bathroom, but overall was clean. (Cleanliness is the thing with me!)
Contras: Major carp of mine (ever since they started using it) is the way the beds in hotels are made up: the coverlet between 2 sheets. The coverlet doesn't come up to my shoulders, and all three pieces seem to be cemented in place so that I can't pull them higher (I have tried!), leaving me with cold shoulders or cramped feet and legs when I try to burrow further down the bed. What is with this system? It's the reason I will not give an excellent rating for comfort to any hotel that uses it.
9,7 Excelente
Prós: Bed was nice and comfortable. Room was clean. My dinner at the restaurant Asia was delicious. Comfortable seating in the lobby near gas fireplaces and a coffee shop nearby. The only personnel I dealt with were the check-in people and they were friendly. It was too cold during my stay to look into any of their outdoor facilities/entertainment. The price was great during my stay, it was cheaper than many of the other hotels in the area. Though it can get very expensive at certain times of the year.
Contras: No hooks or racks in the bathroom to hang towels/washrags. No mini-fridge included. While they offer free internet, it is slow. They offer faster internet but you have to pay extra for it each day you want to use it.
7,4 Bom
Prós: Restaurantes no local. O quarto era limpo. Entretenimento prontamente disponíveis. Grande velocidade.
Contras: Quarto não r dia após a chegada. Duas horas de espera para o check-in. Comida foi OK.
8,0 Excelente
Prós: O hotel era muito bom
Contras:
9,7 Excelente
Prós: Muito relaxante e confortável.
Contras:
9,4 Excelente
Prós: Nós amamos a área da piscina.
Contras:
6,0 Bom
Prós: Caro para o que você ... Nenhum microondas .... sem geladeira ... pobre segurança ... alto partes em quartos ... nenhuma resposta por mesa ... restaurantes perfeito .... slots demasiado apertado .... nenhuma verdadeira variedade nos tipos de jogos. Slots regular antiquado chato ... precisa dar mais recortes e animada como actividades súbita ... como vegas
Contras:
6,2 Bom
Prós: A localização era boa.
Contras: Eles queriam 3 x a taxa diária para as noites próxima estadia.
Nota geral 8,7 Excelente
Baseado em 71 avaliações
Excelente
10,0
Prós: The friendly and informative staff. Also the location was ideal to the casinos.
Bom
7,0
Prós: We really enjoyed the internet tv access for our young children as we got them settled for the evening. King bed had wonderful bedding and the walk in modern shower was pleasant to use with great water pressure.
Excelente
8,0
Prós: Very nice and quiet. Close to casino.
Excelente
9,0
Prós: The location is excellent.
Excelente
10,0
Prós: The proximity of the hotel to Golden Nugget and L'Auberge is amazing. The hotel is new and the rooms were very clean and smelled great. The staff was very polite and friendly. I would rate this hotel at least 4.5 out of 5 stars.
Excelente
8,0
Prós: The location. The king size room was excellent.
Excelente
10,0
Prós: The location was perfect and very clean
Excelente
10,0
Prós: Room was nicely decorated beds were amazing
Excelente
9,0
Prós: Updated, clean and safe. Great value.
OK
5,0
Prós: Nice and clean.
Excelente
10,0
Prós: The bed
Excelente
10,0
Prós: Everything, especially the room lay out and bathroom shower make
Detalhes
Avaliações
Nota geral 8,7 Excelente
Baseado em 71 avaliações
10,0 Excelente
Prós: The friendly and informative staff. Also the location was ideal to the casinos.
Contras: N/A
7,0 Bom
Prós: We really enjoyed the internet tv access for our young children as we got them settled for the evening. King bed had wonderful bedding and the walk in modern shower was pleasant to use with great water pressure.
Contras: Stayed on a Mon night. Overhead the check in of another & the clerk was chatty. I check in with my kids 4 and under and she was rude when asked time for breakfast. She said it wasn't complimentary and I said I knew. Rude also for rollaway bed question
8,0 Excelente
Prós: Very nice and quiet. Close to casino.
Contras:
9,0 Excelente
Prós: The location is excellent.
Contras: The entrance from the road needs some work.
10,0 Excelente
Prós: The proximity of the hotel to Golden Nugget and L'Auberge is amazing. The hotel is new and the rooms were very clean and smelled great. The staff was very polite and friendly. I would rate this hotel at least 4.5 out of 5 stars.
Contras: I had a very great experience and can't think of anything negative to say.
8,0 Excelente
Prós: The location. The king size room was excellent.
Contras: We were in room 408. The light over the coffee pot had no switch. The duty clerk could not find the switch either. The bulb had to be removed. Bad planning on someone part, and bad Quality Control in the construction phase of the building.
10,0 Excelente
Prós: The location was perfect and very clean
Contras:
10,0 Excelente
Prós: Room was nicely decorated beds were amazing
Contras: Night staff clerk not very friendly & no vending machines. Market prices were too high
9,0 Excelente
Prós: Updated, clean and safe. Great value.
Contras:
5,0 OK
Prós: Nice and clean.
Contras: The staff was rude and would not sell food when it was right out in the open for folks to buy. When questioned they were not willing to make multiple gues happy.
10,0 Excelente
Prós: The bed
Contras:
10,0 Excelente
Prós: Everything, especially the room lay out and bathroom shower make
Contras: no
Nota geral 8,5 Excelente
Baseado em 438 avaliações
Todos
- Todos
- Casais
- Famílias
Excelente
10,0
Prós: Equipe simpática e educada. Ótimo xampu!
Detalhes
Avaliações
Nota geral 8,5 Excelente
Baseado em 438 avaliações
Serviço
9,1
Café da manhã
8,7
Localização
7,1
Quarto
5,5
Serviço
9,3
Café da manhã
8,6
Quarto
5,4
Limpeza
5,2
Serviço
9,2
Café da manhã
8,7
Conforto
6,9
Quarto
5,8
Limpeza
5,4
10,0 Excelente
Prós: Equipe simpática e educada. Ótimo xampu!
Contras: O local do secador de cabelo. Estava colocado no lado errado.
Nota geral 8,4 Excelente
Baseado em 278 avaliações
Todos
- Todos
- Casais
Excelente
10,0
Prós: They are 5 minutes from the casinos and even provide an evening shuttle until 3am.
Detalhes
Avaliações
Nota geral 8,4 Excelente
Baseado em 278 avaliações
Custo Benefício
9,1
Serviço
8,8
Café da manhã
8,4
Localização
8,3
Limpeza
8,0
Atmosfera
7,6
Quarto
7,3
Comodidades
6,4
Custo Benefício
9,3
Serviço
8,5
Café da manhã
8,3
Quarto
7,0
Comodidades
6,3
Conforto
5,9
10,0 Excelente
Prós: They are 5 minutes from the casinos and even provide an evening shuttle until 3am.
Contras: Breakfast ends at 1030....but if you did the night right, it is hard to be up that early...great waffles.
Nota geral 8,2 Excelente
Baseado em 714 avaliações
Todos
- Todos
- Casais
- Famílias
- Negócios
- Sozinhos
Bom
6,6
Prós: staff was courteous and professional
Excelente
10,0
Prós: A equipe foi muito amigável e nosso quarto era incrível!!!! Muito limpo !!
Detalhes
Avaliações
Nota geral 8,2 Excelente
Baseado em 714 avaliações
Atmosfera
8,4
Café da manhã
8,3
Serviço
7,9
Localização
7,9
Internet
6,9
Quarto
5,7
Limpeza
5,2
Restaurante
5,0
Centro de Bem-Estar/Spa
3,2
Atmosfera
8,6
Café da manhã
8,0
Serviço
8,0
Localização
7,7
Conforto
6,7
Custo Benefício
6,2
Quarto
5,7
Limpeza
5,4
Atmosfera
8,4
Café da manhã
8,3
Localização
8,2
Serviço
8,0
Conforto
6,8
Custo Benefício
6,5
Quarto
5,5
Restaurante
5,2
Piscina
4,6
Café da manhã
8,5
Serviço
7,9
Quarto
5,6
Quarto
5,4
Limpeza
5,4
6,6 Bom
Prós: staff was courteous and professional
Contras: It took around 10-12 minutes for the water.to.get hot. Not a good thing when you are standing there freezing waiting and.wondering if it.is worth it.
10,0 Excelente
Prós: A equipe foi muito amigável e nosso quarto era incrível!!!! Muito limpo !!
Contras: Podia ter tido um pouco mais de comida no café da manhã.
Nota geral 8,5 Excelente
Baseado em 34 avaliações
Todos
- Todos
Excelente
10,0
Prós: Everything hotel exceeded my expectations by far!! I have never stayed at a hotel so nice in my life and I travel alot.
Excelente
10,0
Prós: Clean !! Great location!!
Excelente
10,0
Prós: The hotel is very nice, staff is very friendy and helpful, and the free breakfast was very filling.
Excelente
10,0
Prós: Great spacious rooms, excellent breakfast buffet, wonderful front desk staff!
Excelente
8,0
Prós: Very nice
Excelente
10,0
Prós: Location - it was only 5 from the casino and golf courses areas.
Excelente
10,0
Prós: The free breakfast was great! The best part was . She was so pleasant and helpful...she made mornings happy!
Excelente
10,0
Prós: Location, staff, shuttle service.
Excelente
10,0
Prós: The staff was so welcoming and accommodating. It's a Marriott - spotless clean and nice. The ladies working the breakfast were also extremely welcoming and thoughtful. Can't wait to stay here again.
Excelente
10,0
Prós: Everything
Excelente
9,0
Prós: Close to casinos. Has fridge, microwave, and plenty of room.
Excelente
10,0
Prós: Breakfast was good room got king size bed plus sofa/bed that's very helpful highly recommended
Detalhes
Avaliações
Nota geral 8,5 Excelente
Baseado em 34 avaliações
Conforto
10,0
Localização
9,1
Comodidades
8,6
Serviço
7,1
Quarto
7,0
Café da manhã
6,7
Limpeza
5,0
10,0 Excelente
Prós: Everything hotel exceeded my expectations by far!! I have never stayed at a hotel so nice in my life and I travel alot.
Contras:
10,0 Excelente
Prós: Clean !! Great location!!
Contras: No, everything was great
10,0 Excelente
Prós: The hotel is very nice, staff is very friendy and helpful, and the free breakfast was very filling.
Contras: There is not enough parking if you arrive late.
10,0 Excelente
Prós: Great spacious rooms, excellent breakfast buffet, wonderful front desk staff!
Contras: Nope.
8,0 Excelente
Prós: Very nice
Contras:
10,0 Excelente
Prós: Location - it was only 5 from the casino and golf courses areas.
Contras: The time they serve breakfast was rather limited!
10,0 Excelente
Prós: The free breakfast was great! The best part was . She was so pleasant and helpful...she made mornings happy!
Contras: Nope...we had a great experience.
10,0 Excelente
Prós: Location, staff, shuttle service.
Contras: Nothing
10,0 Excelente
Prós: The staff was so welcoming and accommodating. It's a Marriott - spotless clean and nice. The ladies working the breakfast were also extremely welcoming and thoughtful. Can't wait to stay here again.
Contras: The one thing I didn't like is that I couldn't stay another evening.
10,0 Excelente
Prós: Everything
Contras: No
9,0 Excelente
Prós: Close to casinos. Has fridge, microwave, and plenty of room.
Contras:
10,0 Excelente
Prós: Breakfast was good room got king size bed plus sofa/bed that's very helpful highly recommended
Contras:
Nota geral 8,0 Excelente
Baseado em 666 avaliações
Todos
- Todos
- Casais
- Famílias
- Sozinhos
- Negócios
Excelente
9,4
Prós: Beds were amazing!
OK
5,7
Prós: I liked the comfort of the bed, speedy check in and checkout. Nice room, but couldn't enjoy it. The front desk staff was nice.
OK
5,0
Prós: location
Detalhes
Avaliações
Nota geral 8,0 Excelente
Baseado em 666 avaliações
Café da manhã
8,8
Serviço
8,3
Conforto
7,5
Internet
7,0
Limpeza
6,8
Localização
6,8
Quarto
6,5
Comodidades
3,9
Piscina
0,0
Café da manhã
8,6
Serviço
8,1
Localização
7,2
Conforto
7,1
Limpeza
6,8
Quarto
6,4
Comodidades
3,6
Café da manhã
8,9
Serviço
8,2
Conforto
7,7
Localização
7,1
Limpeza
6,9
Quarto
6,7
Serviço
8,4
Conforto
7,5
Limpeza
6,7
Quarto
6,3
Serviço
8,4
Limpeza
7,1
Quarto
6,6
9,4 Excelente
Prós: Beds were amazing!
Contras: Mapquest stated it was 3.3 miles from the casino area, and that is not correct! Way too far of a drive from the casino.
5,7 OK
Prós: I liked the comfort of the bed, speedy check in and checkout. Nice room, but couldn't enjoy it. The front desk staff was nice.
Contras: The wall are paper thin and ALL night I heard someone walking on the 3rd floor above me that sounded like thumping ALL night. Anyone that came remotely close to my roo and was talking sounded like they were in my room. I went to relax and rest and couldn't enjoy myself. To top it off the breakfast lady was very rude though she offered to get me something from the back, her attitude was horrible. Won't be returning.
5,0 OK
Prós: location
Contras: we paid for the room through" Get a Room" yet the front desk clerk charged us again for the room. Plus, we wanted to sign up for the comfort suites membership card AND she didn't know how to do this! Omg, the worst trained employee.
Nota geral 8,0 Excelente
Baseado em 451 avaliações
Todos
- Todos
- Casais
- Famílias
- Negócios
Excelente
8,0
Prós: Jerome (I might be misspelling his name) at the restaurant was very nice and friendly. Overall, the hotel was good
Detalhes
Avaliações
Nota geral 8,0 Excelente
Baseado em 451 avaliações
Serviço
9,0
Localização
8,1
Limpeza
5,2
Restaurante
5,2
Café da manhã
5,0
Quarto
5,0
Centro de Bem-Estar/Spa
2,9
Piscina
2,5
Serviço
9,0
Localização
8,3
Bar e Bebidas
6,5
Conforto
5,8
Café da manhã
5,5
Quarto
5,1
Limpeza
5,1
Serviço
8,8
Limpeza
5,1
Quarto
5,0
Serviço
9,0
Quarto
4,8
8,0 Excelente
Prós: Jerome (I might be misspelling his name) at the restaurant was very nice and friendly. Overall, the hotel was good
Contras:
Nota geral 7,8 Bom
Baseado em 386 avaliações
Todos
- Todos
- Casais
- Famílias
- Negócios
Excelente
10,0
Prós: Hotel was clean, room was large, beds were super comfortable, was convenient to activities, restaurants and stores. The staff was friendly, helpful and informative. Wonderful hotel.
Detalhes
Avaliações
Nota geral 7,8 Bom
Baseado em 386 avaliações
Localização
9,1
Serviço
7,3
Café da manhã
5,9
Quarto
4,5
Comodidades
4,0
Piscina
1,1
Localização
8,7
Serviço
7,4
Conforto
6,3
Café da manhã
5,8
Quarto
4,8
Comodidades
4,1
Localização
9,3
Serviço
7,5
Limpeza
5,9
Café da manhã
5,8
Conforto
5,5
Quarto
4,6
Serviço
7,5
10,0 Excelente
Prós: Hotel was clean, room was large, beds were super comfortable, was convenient to activities, restaurants and stores. The staff was friendly, helpful and informative. Wonderful hotel.
Contras:
Nota geral 7,7 Bom
Baseado em 483 avaliações
Todos
- Todos
- Casais
- Famílias
- Sozinhos
Excelente
9,0
Prós: Cleanliness
OK
4,5
Prós: Facility was clean
Detalhes
Avaliações
Nota geral 7,7 Bom
Baseado em 483 avaliações
Serviço
8,9
Localização
6,5
Café da manhã
6,3
Limpeza
6,0
Quarto
5,9
Comodidades
3,6
Atmosfera
2,5
Serviço
9,0
Localização
7,0
Conforto
6,8
Café da manhã
6,7
Quarto
5,8
Limpeza
5,6
Comodidades
3,3
Atmosfera
2,4
Serviço
9,1
Conforto
6,7
Limpeza
6,2
Quarto
6,1
Café da manhã
5,9
Serviço
8,7
Limpeza
6,4
Quarto
6,1
9,0 Excelente
Prós: Cleanliness
Contras: 0
4,5 OK
Prós: Facility was clean
Contras: Bed was too firm. Front desk couldn't provide wifi password, said that it changed and only the manager hadit. She was going to be late due to her daughter missing her bus and we were"just going to have to wait". Totally unacceptable response. Breakfast was poor.
Nota geral 7,6 Bom
Baseado em 541 avaliações
Todos
- Todos
- Casais
- Famílias
- Negócios
Excelente
10,0
Prós: The staff was very friendly. The location was clean and well maintained. We enjoyed our stay here.
OK
5,1
Prós: The location was right off of the interstate and the bed was comfortable.
Detalhes
Avaliações
Nota geral 7,6 Bom
Baseado em 541 avaliações
Custo Benefício
9,1
Serviço
8,9
Limpeza
7,3
Localização
7,1
Comodidades
6,4
Internet
6,3
Quarto
6,2
Café da manhã
3,6
Restaurante
3,6
Serviço
8,8
Limpeza
7,4
Localização
6,5
Quarto
6,3
Comodidades
6,1
Atmosfera
5,6
Café da manhã
3,3
Serviço
8,8
Localização
7,1
Limpeza
7,0
Comodidades
6,5
Quarto
6,2
Café da manhã
4,0
Serviço
9,1
Limpeza
7,2
Conforto
7,0
Quarto
6,3
Café da manhã
3,3
10,0 Excelente
Prós: The staff was very friendly. The location was clean and well maintained. We enjoyed our stay here.
Contras: The breakfast could have been better.
5,1 OK
Prós: The location was right off of the interstate and the bed was comfortable.
Contras: The cost for one night for the quality was a bit high. Also even though the rooms were non smoking the hallways and elevator smelled terribly of cigarette smoke which to me was a turn off.
Nota geral 7,5 Bom
Baseado em 539 avaliações
Todos
- Todos
- Casais
- Famílias
- Sozinhos
Mau
1,0
Prós: The day we checked out
Bom
7,0
Prós: Enjoyed the pool and bed was comfortable.
Excelente
10,0
Prós: Staff were friendly and accommodating.
Excelente
8,0
Prós: The staff was friendly and attentive, and eager to resolve any concerns. The property was well maintained overall.
Excelente
8,0
Prós: Location, free breakfast
Excelente
9,0
Prós: It was just a very comfortable enjoyable hotel except I wish that the breakfast was a little later
Excelente
10,0
Prós: Cleanliness and staffs are what it's supposed to be for the travelers like us. We expect professional staffs when arriving because traveling is not as all mighty as it is
Excelente
8,0
Prós: Location
Excelente
8,0
Prós: Location
Excelente
8,0
Prós: The room was nice, bed was comfy and staff was great. Coffee was great!
Excelente
8,0
Prós: Location
Excelente
8,0
Prós: Location
Detalhes
Avaliações
Nota geral 7,5 Bom
Baseado em 539 avaliações
Localização
7,8
Serviço
7,5
Café da manhã
7,4
Conforto
6,0
Quarto
5,0
Restaurante
5,0
Atmosfera
4,6
Centro de Bem-Estar/Spa
4,0
Comodidades
3,9
Limpeza
3,8
Internet
3,3
Localização
7,8
Serviço
7,4
Café da manhã
7,3
Conforto
6,2
Quarto
5,3
Atmosfera
4,4
Limpeza
3,9
Comodidades
3,6
Serviço
7,7
Café da manhã
7,7
Conforto
5,9
Quarto
5,1
Limpeza
4,0
Serviço
7,9
Conforto
5,7
Quarto
4,7
Limpeza
3,5
1,0 Mau
Prós: The day we checked out
Contras: Every thing from the rude manager. To the maintenance man that. Stoled my $295 MICHEAL kors watch
7,0 Bom
Prós: Enjoyed the pool and bed was comfortable.
Contras: Only complaint was we had a smoking room, mainly because we didn't have prior reservations. It was only type room left. Would be better to have all non-smoking rooms and a separate place for guests who smoke. Would have given more stars.Thanks
10,0 Excelente
Prós: Staff were friendly and accommodating.
Contras: no
8,0 Excelente
Prós: The staff was friendly and attentive, and eager to resolve any concerns. The property was well maintained overall.
Contras: While the hotel was well maintained, there was a musty smell in the hallway & in the room. It was tolerable, but noticeable. The shower head in the bathroom wouldn't adjust downward. Bed mattress was too soft & spa cycle was broken in manual mode.
8,0 Excelente
Prós: Location, free breakfast
Contras: The AC unit was blowing out damp air, which made the room smell really bad. We had to change room and even the second room still has that problem.
9,0 Excelente
Prós: It was just a very comfortable enjoyable hotel except I wish that the breakfast was a little later
Contras:
10,0 Excelente
Prós: Cleanliness and staffs are what it's supposed to be for the travelers like us. We expect professional staffs when arriving because traveling is not as all mighty as it is
Contras:
8,0 Excelente
Prós: Location
Contras:
8,0 Excelente
Prós: Location
Contras: No
8,0 Excelente
Prós: The room was nice, bed was comfy and staff was great. Coffee was great!
Contras:
8,0 Excelente
Prós: Location
Contras:
8,0 Excelente
Prós: Location
Contras:
Nota geral 7,5 Bom
Baseado em 426 avaliações
Todos
- Todos
- Casais
- Famílias
OK
4,6
Prós: not hard to find. relatively inexpensive.
Excelente
9,0
Prós: Price comfort quality etc.
Bom
7,1
Prós: The people were friendly. Although it was very noisy, it was not the Hotels fault. I arrived early but was greeted with a smile and was allowed to check in a few hours early!!
OK
5,6
Prós: Good location friendly staff
Excelente
8,0
Prós: Rooms clean. Nice biig comfy bed. Definately a good stay for the price no doubt.
Detalhes
Avaliações
Nota geral 7,5 Bom
Baseado em 426 avaliações
Custo Benefício
9,3
Localização
8,9
Serviço
8,2
Café da manhã
6,8
Quarto
4,1
Limpeza
3,9
Comodidades
2,1
Internet
1,7
Localização
9,1
Serviço
8,2
Conforto
6,9
Café da manhã
6,6
Quarto
4,5
Limpeza
4,0
Comodidades
2,2
Serviço
8,3
Café da manhã
6,7
Quarto
4,6
Limpeza
4,3
4,6 OK
Prós: not hard to find. relatively inexpensive.
Contras: Some of the staff are not customer service oriented. I witnessed three housekeeping staff yelling at each other while one of them was cleaning my room. I needed to get something out of my room at the time and the situation was uncomfortable.
The next truly poor customer service experience occurred when requesting a late checkout. The front desk associate i spoke with told me that it wasn't possible. when i inquired as to why i couldn't do a late checkout the person I spoke with rudely told me that I'd have to talk to a manager.
9,0 Excelente
Prós: Price comfort quality etc.
Contras: Nothing
7,1 Bom
Prós: The people were friendly. Although it was very noisy, it was not the Hotels fault. I arrived early but was greeted with a smile and was allowed to check in a few hours early!!
Contras: The noise at night, drawers and doors slamming, you could hear people walk down the hallway.
5,6 OK
Prós: Good location friendly staff
Contras: Who was murky and green. Unsupervised children running down the halls screaming and make noise. Air-conditioner unit in room barely kept room cool. Continental breakfast wasn't supplied properly ran out of drinks food wasn't kept warm.
8,0 Excelente
Prós: Rooms clean. Nice biig comfy bed. Definately a good stay for the price no doubt.
Contras: Only complaint was asked for and was granted late checkout by front desk only to be greeted by head of cleaning crew next morning rushing us out rudely. And stating i dont know why tthey gave yall extended time. Well guess what they did. Sounds like a yall problem
Nota geral 7,3 Bom
Baseado em 390 avaliações
Todos
- Todos
- Famílias
- Casais
- Sozinhos
OK
4,8
Prós: Local adequado para as nossas necessidades.
Detalhes
Avaliações
Nota geral 7,3 Bom
Baseado em 390 avaliações
Localização
8,4
Serviço
8,3
Café da manhã
6,7
Limpeza
4,2
Quarto
3,7
Comodidades
2,3
Atmosfera
1,8
Serviço
8,3
Localização
8,2
Café da manhã
6,7
Limpeza
4,2
Quarto
3,5
Localização
8,4
Serviço
8,2
Café da manhã
6,2
Conforto
4,5
Quarto
3,9
Limpeza
4,7
Quarto
4,2
4,8 OK
Prós: Local adequado para as nossas necessidades.
Contras: Cobertores muito sujos - os 4 deles ...
Nada de especial sobre o lugar no geral.
Café da manhã incluído era basicamente horrível.
Nota geral 6,9 Bom
Baseado em 402 avaliações
Regular
2,5
Prós: Location of Great City Lake Charles, surroundings, and food choices
Excelente
10,0
Prós: Updated, clean, convenient, nice staff, better than usual complimentary breakfast, safe clean area, security measures are tight. Overall I got much more than I expected.
Excelente
10,0
Prós: Very nice place. Great location! Friendly staff.
Bom
7,4
Prós: The receptionist was smoking hot and very nice to my daughter the hotel allowed my family to sit in the lobby until I was able to return in the afternoon from work.
OK
4,5
Prós: I like the location
OK
4,0
Prós: Staff was as helpful as they could be based on the buildings poor condition. Good location, easy to get to and close to lake and park.
Regular
2,0
Prós: I didnt like anything.
Bom
6,2
Prós: A equipe foi muito simpática!
Detalhes
Avaliações
Nota geral 6,9 Bom
Baseado em 402 avaliações
2,5 Regular
Prós: Location of Great City Lake Charles, surroundings, and food choices
Contras: Hotel had mold in the "shower", elevators service was extremely slow/rough, my Hotel card key failed twice, TV would not work properly although Hotel Clerk did assist with getting it to work. I would not recommend or consider this Hotel to anyone.
10,0 Excelente
Prós: Updated, clean, convenient, nice staff, better than usual complimentary breakfast, safe clean area, security measures are tight. Overall I got much more than I expected.
Contras:
10,0 Excelente
Prós: Very nice place. Great location! Friendly staff.
Contras:
7,4 Bom
Prós: The receptionist was smoking hot and very nice to my daughter the hotel allowed my family to sit in the lobby until I was able to return in the afternoon from work.
Contras: The ac filter was so dirty the room stayed warm. I washed it out to try to cool the room. The pool lift chair did not work and no back up generator for when they lost power. tge hotel in under renovations at this time
4,5 OK
Prós: I like the location
Contras: I didn't like the coffee pot full of mold, the green water that filled up the jacuzzi tub, the sink didn't work and I was charged $109 by booking through Kayak but the check in desk was telling people $89 over the phone. What I received I would have expected at a $50 a night motel.
4,0 OK
Prós: Staff was as helpful as they could be based on the buildings poor condition. Good location, easy to get to and close to lake and park.
Contras: I had booked a room with two queens. They gave us a room with one king and sleeper sofa. The sofa had an odor that was enough to make you sick. Clerk gave us another room that someone else was in. Third room was bigger than first but still only had on king bed and sofa sleeper. At least it didn’t have a bad odor, but it didn’t have any sheets. Called down to get them but the only staff person was checking in people and no one could bring it up so again had to go down the very slow elevator to get it. Staff was very sorry for issues and stated the hotel had been sold and was going to be remodeled and would be better the next time we stayed. Told him there wasn’t going to be a next time. Breakfast was good except for the sponge eggs. They looked like a yellow sponge. You know what they say, if it looks like a sponge, tastes like a sponge, and is full of water like a sponge then it’s a sponge. I think they could have used them to clean the metal in the elevator with and it would look good as new. Just some advice to new owners.
2,0 Regular
Prós: I didnt like anything.
Contras: I stayed in the executive suite..Construction was going on in some of the other rooms. When I entered the room, there were cob webs in the window, dead bugs throughout the room. In the fridge there were several boxes of frozen lunches that looked like they had been in there for years. The boxes were suppose to be red but were now pink. The bathroom light flickers for 4-5 times before it came on. The air only cools the room and not the sitting area.
6,2 Bom
Prós: A equipe foi muito simpática!
Contras: Deveriam ter informado que estavam em obras no momento da reserva.
Detalhes
Avaliações
Nota geral 6,8 Bom
Baseado em 216 avaliações
Nota geral 6,7 Bom
Baseado em 78 avaliações
OK
4,2
Prós: The room itself was relatively clean. The bed was comfortable.
Detalhes
Avaliações
Nota geral 6,7 Bom
Baseado em 78 avaliações
4,2 OK
Prós: The room itself was relatively clean. The bed was comfortable.
Contras: The breakfast in the morning was way below par. The staff did not seem helpful at all. The motel outside the room needs cleaning, including power washing all the walks. I somehow had gained the impression the room had more than just a refrigerator; it didn't.
Nota geral 6,2 Bom
Baseado em 22 avaliações
Todos
- Todos
Excelente
10,0
Prós: The rooms were very well laid out. Good king size bed. Clean restrooms. Staff was very accommodating.
Mau
1,0
Prós: The front desk clerk was nice & willing to give me my money back!
Detalhes
Avaliações
10,0 Excelente
Nothing but good things to say.
Prós: The rooms were very well laid out. Good king size bed. Clean restrooms. Staff was very accommodating.
Contras: No, would definitely return.
1,0 Mau
The money isn't even worth the dirtiness of this place
Prós: The front desk clerk was nice & willing to give me my money back!
Contras: Hotel did not look anything like the one advertised on Priceline. The place is very run down. They had to have their handy man replace a bolt on the door. Room smelled bad & stains on chairs carpet. I immediately got a refund & switched hotels