Hotéis em Lake Charles

Prós: The hotel staff immediately made us feel like honored guests. Every request was met with helpful, positive responses. We can't say enough about the excellent restaurants. There are so many to ...

Contras: Wish our stay was longer. We didn't have time to play golf.

Prós: Vibrant active place with plenty to do for everyone in the family! Pool area was a big hit with all of our group! Fantastic dinner at Landry's!

Contras: We loved spending the afternoon in the polls and floating the lazy river with the kids. Great services at the grotto bar too!

Prós: Fabulous room and pool.

Prós: A place u can just park your car and go no where else. It was that much fun.

Contras: Not much we didn't like

Prós: The hotel is beautiful and the restaurants have delicious food.

Contras: The room had a curtain instead of a wall between the bedroom and the bathroom so the bathroom area was not private enough. Also, the service at the pool was terrible!!

Prós: Pool

Contras: Room was dirty

Prós: Resort

Contras: Certain food places

Prós: Everything was pretty much perfect! I really like that we had access to the pool after checkout. We were able to bring our kids back to enjoy it.

Contras: Only 4 people at the counter to check in. Sunday check in was a mad house! They should correct the issue with the video check in or add more employees, at least for the weekends.

Prós: I enjoyed the pool area.

Contras: The price of the hotel was over priced.

Prós: The bed was very comfortable. The room was very clean. They provided plenty of towels in the bathroom.

Contras: When we arrived we had to wait 55 minutes for a room to be available. Other people did as well. If we have booked and confirmed ahead of time, why is there such a long wait? Our check in time was ...

Prós: It was very clean and had a great view

Contras: We had to wait hours past maximum check in time and there was no comp for that offered by management. Then we finally get to our room at 10:30 at night and it was still being cleaned and had to wait even longer. We were given a small handicap room.

Prós: Everything.

Contras: It's to expensive.

Prós: Clean safe modern quiet- great breakfast indoor pool with handicap chair fridg had a freezer for our ices. WE will be back!

Prós: I wanted to swim on the morning of my Birthday July 15 but the pool was so dirty not only that I have balance issues and there was nothing to hold on to while getting in the pool.

Contras: Pool was dirty but it was cleaned later that day it wasn't clean at 10am when I went. Nothing to hold onto when getting in the pool.

Prós: Perfect location.

Contras: Food not being replenished at breakfast time, during the allotted time. Water on the floor in & around elevator, because of the pool location.

Prós: Staff was exceptionally friendly, especially housekeeping.

Contras: We had some problems with our internet connections. We weren't crazy about having Direct TV.

Prós: Happy people ! Good hot fresh breakfast

Prós: Aesthetics overall was good from the lobby to the bedroom. Very clean. I liked the décor very much. I used a UV light to check for cleanliness, bed bugs and body fluids. The entire room was very clean...

Contras: Our room wasn't facing anything worth looking at. However, we were there primarily to get a good night sleep and leave early the next morning.

Prós: Good location and staff was very friendly. Enjoyed indoor pool.

Contras: Housekeeper didnt put fresh sheets on bed. No small face towels or toilet paper in the room. And we itched after sleeping on the bed sheets. I wasnt happy about that.

Prós: Helpful and very friendly staff that kept the pool open an extra half hour when we arrived late and wanting a refreshing swim. Large spacious room that was perfect for a late night picnic after that! ...

Contras: Nothing to remark upon.... a pretty standard and nice enough hotel that functioned well for us!

Prós: Nice motel, but unprofessional staff. They are more of the 'it's not my job' than 'what can I do for you' mentality. Lights didn't work - we were told, 'no ...

Contras: see above.

Prós: Nothing worth noting

Contras: Poor floor construction that transmitted every stomp or vibration. Way too much loitering in front and side of facility. People everywhere, not sure why.

Prós: Very nice to go to a hotel that exceeds expectations.

Prós: Friendly front desk employee.

Prós: The room was clean and the bed comfortable. The employees at the Check in desk seemed a little disorganized and the line to check in was long and moved slow but they were friendly.

Contras: There was no bar or any alcohol in the hotel due to no liquor license, so had to drive up the street to get a beer. The maid service showed up to clean exactly at checkout time..noon...and was kind ...

Prós: Staff were so great! I did not bring my iPad and iPhone base on the trip (forgot)... The receptionist loaned me hers for the entire night to ensure my devices were ready to go for the next day. Top ...

Contras: Bed was a little uncomfortable, worn and needed to be replaced.

Prós: The accomdations were perfect..

Contras: The carpet and floor mats were not as clean..

Prós: breakfast was good

Contras: ice maker on 2nd floor not working.

Prós: The breakfast was good.

Contras: We get their and room wasn't ready.check in was at 3:00,didn't check in till after our opening ceremonies, then I get charged twice.

Prós: Front desk was very friendly and efficient for check in and check out.

Contras: The room was clean and comfortable but the walls weren't very soundproof. We checked in for a good night's sleep on a long road trip and were kept up most of the night by loud people in the next room. Needless to say it wasn't very restful.

Prós: Awesome beds. Great service.

Contras: Everything was excellent.

Prós: Very close to Golden Nugget casino.

Prós: located close to casinos

Contras: the shuttle driver wasn't very helpful and rather rude

Prós: The staff is great. The breakfast is great.

Contras: The beds are to soft for me. The bar in the shower is in the way. Pillow should be of different fluffyness.

Prós: Clean rooms, comfortable bed, nice breakfast besides waffles...had eggs, sausage and hash browns. Close to casino area.

Prós: it was clean and close to the casionos and was close to restaurants and stores

Contras: My husband didnt like hearing all the traffic from the street. he a light sleeper and didnt like that.

Prós: Very nice breakfast bar

Contras: There is nothing

Prós: Close to casinos, very clean. friendly staff.

Prós: New hotel

Contras: Kids stomped above our room all night. We called and complained. Front desk assured us they would take care of it. They didn't.

Prós: The room was very comfortable. I wasn't going into the hotel excepting much but I was really blown away. I didn't think it would be so nice and cozy. Without I will stay here over Golden ...

Prós: The location.

Contras: The bathroom was not sparkling clean. Scale on the faucets and the tile grout needed a good scrub. No breakfast included, had to purchase and wasn't a very big selection

Prós: Othér than pool being dirty, excellent hotel, worth the money, will stay again

Contras: Pool was dirty

Prós: Close to casinos and shopping.

Contras: The Bistro was disappointing: limited selection and over priced.

Prós: We really enjoyed the internet tv access for our young children as we got them settled for the evening. King bed had wonderful bedding and the walk in modern shower was pleasant to use with great water pressure.

Contras: Stayed on a Mon night. Overhead the check in of another & the clerk was chatty. I check in with my kids 4 and under and she was rude when asked time for breakfast. She said it wasn't complimentary and I said I knew. Rude also for rollaway bed question

Prós: very clean and modern, the place was very nice and a well maintained landscaping wise.

Contras: Only issue was the air condition in the middle off the night went off for some reason but it got really hot and I couldn't sleep.

Prós: Bartender was the best, rooms were nice for the price.

Contras: Not enough lighted parking. We stayed 2 nights and DID NOT RECEIVE ROOM SERVICE, I had to call the front desk at 5:00pm to ask for clean towels, coffee and our trash to be taken out......The front ...

Prós: Brand new property - Modern design, clean and comfortable. Good customer service.

Prós: Very nice and quiet. Close to casino.

Prós: The pool was fantastic, the staff was friendly and helpful

Prós: The pillows are great. Pool area was very nice. Staff was very friendly and helpful.

Contras: changed rooms, first room was not completely cleaned, and the toilet was loose from the floor so it would move.

Prós: EVERYTHING was amazing. Wish we had time to stay more than one night. We will definitely be back, and will be bringing our kids to enjoy the lazy river and pool!

Contras: There wasn't anything that we didn't absolutely love. Except leaving!!

Prós: Mychoice card is cool and exciting. Breakfast was excellent, and the room was spacious and the bed was comfortable. The slots are all me and my wife play,looking forward to returning!

Contras: If the penny slots paid a little better that would of been nice.

Prós: Love the mirrors.And the view of the pool was great.

Prós: Food bed all good nice staff!must stay

Prós: Great selection of restaurants beautiful pool area rooms were clean and the cleaning staff was awesome and friendly.

Contras: In general the staff was not helpful, could or would not help guests, lazy and some were just plain rude. Best customer service experience was checking in at the front desk and the cleaning staff. ...

Prós: Jack Daniels Bar and Grill and the Lazy River

Contras: It was all good

Prós: The view and the lazy river!

Contras: No refrigerator

Prós: Flooring needs replacing

Contras: Bathroom at pool were not clean

Prós: Location, price & amenities

Contras: Checked in at 4, was told room was not ready & to provide contact #. No offer to hold luggage. Went down at 4:45, asked again (much nicer person) & and was told room was ready & apologized. Room was ready at 4. Otherwise, it was fine, clean, great AC.

Prós: Service

Contras: N/A

Contras: I asked four times to fix my thv

Prós: I had to wait 2 hours for the room

Contras: Did not have a bathtub

Prós: Modern

Contras: Dirty linen. Poor customer svc and unprofessional front desk clerks.

Prós: The location proximity to the interstate and shopping.

Contras: The bed linen was soiled, there weren't enough towels and the room did not have a bath tub as indicated when I reserved it.

Prós: Staff was super friendly and breakfast was perfect

Prós: Friendliness, clean when we got there and near the casinos...

Contras: Our room didn't get cleaned for our next night stay.

Prós: There is no hair dryer in the room. It will be better if you can provide one there.tks

Contras: The room design is really nice .

Prós: The staff was very nice

Contras: The room was missing a lot of things like glasses, coffee pot, tower and there was a huge st as in on the carpet. I even had to ask for toilet paper. I also didn't like the fact that I had to pay ...

Prós: conveniently located

Contras: no security. My vehicle was broken into. The responding officer said I was the 3rd break-in that he new of at the hotel.

Prós: Location

Contras: They offer a shuttle to & from the casino which is good but when i called for pickup i waited for 2 hours calling twice. I found a Taxi and upon my arrival i found the shuttle parked in-fount of the hotel i asked some1 outside they said it hadnt mo

Prós: The only thing nice about our stay was the lady at the front desk.

Contras: When we arrived we found our toilet to be broken, they said they fixed it, but it would not flush! The beds were horrible! Like sleeping on the floor! We were in pain the entire trip, very hard bed. The indoor pool was closed, which was disappointin

Prós: I like everything

Contras: The Barth room

Prós: Bed like a cloud.

Contras: N/A

Prós: the staff went out of their way to make us feel welcome. They always spoke when we crossed them in the hall. Diamonds went above and beyond what I expected when I asked her about my stay not on my ...

Contras: I cant think of anything.

Prós: Overall a nice hotel.

Contras: We were told we could get an early check in time (around 1:00) but it wasn't available until after 3:00 which is normal check in time. This was disappointing

Prós: The staff (cleaning & front desk) were very friendly and helpful. It made our stay a great pleasure.

Contras: Not your fault but it was farther from the casinos than we wanted. We booked late.

Prós: Breakfast include a wide variety of options. Room was spacious and quiet. All of the staff were friendly and helpful. They seemed genuinely happy to have us as guests.

Contras: Room was damp and smelled of mildew. When I mentioned this on checkout, they sent maintenance up to investigate the AC unit immediately.

Prós: Good coffee.

Contras: Breakfast omelette and powdered scrambled eggs

Prós: Breakfast

Contras: N/A

Prós: friendly service, great breakfast

Contras: wasn't allowed to see game in lobby

Prós: Comfy bed, good size room, plenty of parking

Contras: I was looking forward to soak in the pool after a long drive, which is the only reason I paid extra money here and not other places and it was unavailable due to cleaning. Also, it was tiny and ...

Prós: Staff was very friendly and helpful.

Prós: Easy check in, clean room, easy to get to off highway

Contras: Non-smoking room smelled like smoke (including our clothes after we left), lots of options at breakfast but cooked food was mediocre

Prós: Price of course... Plus it was clean and had onsite security.

Contras: No... It was all good... No problem..

Prós: Coffee

Contras: Room was not cleaned due to an instruction errors check in.

Prós: Staff was

Contras: Shower stall was not clean and wash cloths were not fresh smelling.

Prós: The price for the hotel was reasonable for the distance of the casinos plus they offer their shuttle. The hotel always very clean.

Contras: There is a lot of construction going around the hotel & our window was right by the bright light they put on a construction site. Our curtains did not close all the way to block the light coming ...

Prós: Good location for the casinos. Clean. Friendly staff, very accommodating. We will stay there again.

Contras: Lots of construction. Hard to get in and out because if it. We got in late and there was a lot if trash inside and out that needed to be removed. It was gone thiugh in the morning when we left fir ...

Prós: Good breakfast selections

Contras: Plates were too small for the waffles causing syrup to spill over the edges

Prós: The whole hotel was clean!

Prós: the room was very nice and clean loved our king size bed. having the shuttle to the casino was a plus

Contras: The most uncomfortable mattress I've ever slept on.

Prós: Everything was great. After they got my keys working

Prós: THe distance to the casinos

Contras: That there was a lot of mud, rocks and dirt in driveway. The hotel looks cheap and understaffed. Reminds me of a motel 8. Too noisy and could hear people walking all night

Prós: Clean, new, good facilities

Contras: Tea and coffee that are provided in the lobby were often not hot. The elevators make the most horrendous chime noises.

Prós: They are 5 minutes from the casinos and even provide an evening shuttle until 3am.

Contras: Breakfast ends at 1030....but if you did the night right, it is hard to be up that early...great waffles.

Contras: Housekeeping should have cleaned the room a little better

Prós: I liked the location and I like the newness of the facility.

Contras: I did not like the lack of professionalism of the staff, and the hotel room was absolutely filthy. It was so bad they relocated me to s different room, and it was filthy as well. The bathrooms were ...

Prós: The air would go no lower than71 It was 75 degrees when we got there. It could have been a lot cooler since no fan over the bed also

Contras: Are above

Prós: The hotel is very nice, staff is very friendy and helpful, and the free breakfast was very filling.

Contras: There is not enough parking if you arrive late.

Prós: Great spacious rooms, excellent breakfast buffet, wonderful front desk staff!

Contras: Nope.

Prós: Very nice

Contras: parking lot light out was dark in back and the have a new manager that has his large rv in parking lot by back door and takes up 3 large spots that a customer can not use , parking was full.

Prós: Location - it was only 5 from the casino and golf courses areas.

Contras: The time they serve breakfast was rather limited!

Prós: The free breakfast was great! The best part was . She was so pleasant and helpful...she made mornings happy!

Contras: Nope...we had a great experience.

Prós: Location, staff, shuttle service.

Contras: Nothing

Prós: The staff was so welcoming and accommodating. It's a Marriott - spotless clean and nice. The ladies working the breakfast were also extremely welcoming and thoughtful. Can't wait to stay here again.

Contras: The one thing I didn't like is that I couldn't stay another evening.

Prós: Everything

Contras: No

Prós: All of the staff were courteous and very friendly. The rooms and the entire facility were very clean, and well maintained. It was a very comfortable environment.

Contras: Everything was great!

Prós: The staff were friendly

Contras: The entrance is nearly hidden behind an out of service gas station and is on a busy highway, hard to get out on

Prós: The room was clean and easy to access from the parking lot.

Contras: The air conditioning unit was not working in the workout facility & it could not be used.

Prós: The breakfast and bed were great

Contras: The pillows. You need softer pillows

Prós: Everything very clean

Prós: Nothing about this Hotel

Contras: Conditions of rooms and they're assigning rooms according to the color of your skin...poor conditions in rooms for what you pay for... ... I attached pictures you be the judge

Prós: Disappointed Total

Contras: Clogged bathroom tub markings on wall, fire sprinkler no molding to close opening...after moving into 2 more rooms finally I managed to shower... ...When I pay for Comfort Suite I expect what makes ...

Prós: Clean room, courteous, efficient staff.

Contras: Surrounding area less than desirable.

Prós: Clean, pleasant, helpful and friendly workers.

Contras: Closed gas station right in front of property

Contras: Bath could have been a little cleaner.

Prós: Room was clean and ease to interstate.

Contras: Nope

Prós: The room was super spacious

Contras: The location of The hotel looked touchy but it was quiet and peaceful

Prós: THE FRONT DESK WAS EXCELLANT. THE HOTEL WAS VERY CLEAN.

Contras: SOMEONE COULD HAVE TOLD US THAT THE HOT TUB WAS NO LONGER THERE. I DID DO ALL MY BOOKING ON BOOKING.COM, BUT DID CALL THE HOTEL SEVERAL TIMES TO ASK QUESTIONS. ONE OF THE QUESTIONS WAS, DID THEY ...

Prós: nice room and clean friendly hotel employees

Prós: Rooms were excellent. Cleanliness was excellent. Great rate!

Contras: I had the pancakes for room service. They were ok but not to my liking.

Prós: It was fine didn't spend a lot of time in room

Contras: Had issues with toilet,it didn't flush.But manager deducted from our bill. Very friendly about the issue

Prós: Yes and Yes

Contras: Nothing

Prós: We had a small issue. We brought it to the front desk and they were super nice and concerned. Afterwards 2-3 people asked about us the make sure we were happy.

Contras: Enjoyed the whole stay

Prós: The bed was comfortable and the staff very friendly. The morning breakfast was very good and affordable. The room was clean and we loved the Keurig coffee machine, just like ours at home! The front...

Contras: Our room had a smell, like that of old cigar smoke. We called the desk and they sent someone to spray the A/C with air freshener. It helped but didn't totally get rid of the odor. I really...

Prós: Nothing

Contras: Worest hotel I have stayed at! We arrived at 10:30pm after driving all day. Checkin was easy.non smoking room. Walked in & smelled like someone had smoked in the bathroom & they sprayed a lot...

Prós: The customer service, location, and cleanliness.

Contras: No, breakfast.

Prós: Clean, new looking. Friendly helpful staff

Prós: Clean, nice accommodation.

Contras: Hotel Check In was 3:00. Our room wasn't ready until almost 5:00.

Prós: Location

Prós: The location is great. Close to the casinos and food and stores. The beds are so comfortable as well, we got to the hotel a little earlier then expected but they let us check in early.

Contras: The rooms weren't as cleans as I would like and the hotel is older and could use some tlc. The pool was green so there was no chance of swimming, and the curtain in my room was ripped. The doors ...

Prós: Clean

Contras: Plumbing issues, breakfast bad, staff had poor attitudes. Tiolets didn't flush, coffee making malfunctioned, staff not friendly.

Prós: The pool was green from algae but had people in it instead of it being closed and treated.

Contras: I asked for a quite room and she put me on the 1st floor by an exit door. People went in and out all night slamming doors and loud talking.

Prós: Hotel was clean, room was large, beds were super comfortable, was convenient to activities, restaurants and stores. The staff was friendly, helpful and informative. Wonderful hotel.

Contras: Thought sheets were a little rough and bed too soft

Prós: STAFF & LOCATION

Contras: A/C not properly working, housekeeping did not clean room properly, nor change the linens, No bath towels replaced; dogs should be in a separate area; not allow to roam carpet areas(especislly) in...

Prós: Your night staff was wonderful but this one woman named Paige is very rude I do not think she likes her job she needs to learn how to speak to customers

Contras: I love how nice and wonderful the rest of the staff was very helpful and respectful

Contras: Cleanliness, dust everywhere..

Prós: Nice and new

Contras: No towels and had to go to front desk to get towels myself. Not very good front desk service she was too busy with her phone. We will never stay there again.

Prós: Loved it!

Contras: Everything, they gave me one room and it was not clean I had to go down stairs and let them know so I had to wait about 20 min so they could give us another room and the 2nd room was clean but it ...

Prós: Location and that the hotel was relatively new. We have never stayed at a La Quinta hotel before and thought we would give it a try. The hotel was clean and modern along with out room. The AC worked good, bed was comfortable and the LCD TV was great.

Contras: Door sticking to our room. Mold in shower, especially around the grab bar. Coffeemaker was full of water and had mold floating on top. The side back splashes in the bathroom sink area were separating from the top. No Tissues, even after asking for som

Prós: Lobby nice breakfast was varied

Contras: Items left from precious guests, trash by bed and toothbrush in bathroom on wall hangings

Prós: Rooms were clean and staff was friendly.

Prós: The staff were really nice, very hepful.

Contras: I didn't not care for the powered egg, but the rest for the breakfast was great.

Prós: great service, clean and spacious rooms.

Contras: no

Prós: IT WAS VERY NICE, DOWN THE ROAD FROM GOLDEN NUGGET AND MANY PLACES TO EAT AND VERY NICE AND CLEAN PLACE

Contras: LEMONADE IN FRONT LOBBY NEEDED MORE LEMONS LOL

Prós: Fairly convenient without charging 'casino access' prices.

Contras: The rooms and A/C were cool but too humid. They should be able to dry the rooms out better, not just cool them down.

Prós: Location was perfect

Prós: The room was very clean that the staff was very friendly... Made us feel almost like we were at home...

Contras: I would love some recommendations for some nice local restaurants...

Prós: Fast check in and check out

Prós: The comforter on the bed. The quietness at the pool side and throughout the hotel. The waffle maker was a HIT!

Contras: There is no bathrooms located any wheres in the hotel besides in the rooms. Had to leave the breakfast area and go back upstairs to the room. Also, the fact that there is only 1 elevator.

Prós: Near food and some shopping.

Contras: A little further away from casinos.

Prós: The waffle was good.

Contras: instant gravy and eggs are not very good.

Contras: The room was really musty.

Prós: Enjoyed the pool and bed was comfortable.

Contras: Only complaint was we had a smoking room, mainly because we didn't have prior reservations. It was only type room left. Would be better to have all non-smoking rooms and a separate place for guests who smoke. Would have given more stars.Thanks

Prós: soft bed great air

Contras: the only problem was when we turn the light in the bathroom the vet hood made to much noise

Contras: The receptionist was rude and hateful. Every disrespectful and derogatory. As well as discriminatory based on sexuality. I have tried to report I and one one has responded.

Prós: Reception and check-in was great, friendly

Contras: Tub didn't drain correctly, was slippery and dangerous to shower in, bed was so broken down in the middle it was tough to sleep. Romm had a lot of drywall damage dings in paint, evidence of a ...

Contras: Not as clean. Smells like the place has been closed up for a while. Bathroom not as clean.

Prós: breakfast was actually decent

Contras: The front desk lady Candie was super rude and had no intention of even trying to assist me. She even had the nerve to tell me that it may be a good idea to read hotel policies next time. Thankfully ...

Prós: Nothing

Contras: Mode was in the room

Prós: The staff was friendly and helpful. The breakfast was good.

Contras: Bathroom light didn't work right. There was a funky smell in hall. The elevator creaked and the sofa was not a sofa bed. Toco Bell across were unfriendly and messed up the order.

Prós: Staff were friendly and accommodating.

Contras: no

Prós: Normal hotel

Contras: Room was damp and moldy

Prós: The staff was friendly and attentive, and eager to resolve any concerns. The property was well maintained overall.

Contras: While the hotel was well maintained, there was a musty smell in the hallway & in the room. It was tolerable, but noticeable. The shower head in the bathroom wouldn't adjust downward. Bed mattress was too soft & spa cycle was broken in manual mode.

Prós: Very clean room an facility

Contras: Breakfast didn't have enough to choose from at least there were some waffle mix.

Prós: pet friendly

Contras: location to close to train tracks , train ran about 2-3 times blowing it's horn , disrupting sleep

Prós: Price and clean

Contras: Noisy

Prós: The property is really clean and well kept up.

Contras: The room was too warm for my taste. I think the air conditioner was malfunctioning. Also breakfast could use some upgrading. Very weak coffee.

Prós: Location , we were close to our jobs .

Contras: When it rained , our room was flooded . The water was on the floor in which we walked through. When my husband talked to staff, he was told that there were towels that he, my husband, could use to ...

Prós: Great inexpensive hotel, clean BUT - 10 feet away a STRIP CLUB HAS OPENED! All of one side of property has view of the strip club. Owners did say they are planning on building a high fence. Also two...

Contras: 10 feet away a STRIP CLUB HAS OPENED! All of one side of property has view of the strip club.

Prós: Satisfied with everything.

Contras: Nothing

Prós: N/A

Contras: The breakfast was not convenient at all

Contras: They should have shown on the web site that the pool was out of service.

Prós: I've stayed at numerous Red Roof Inns around the country & I find that all of then are a pleasure to stay at. The lady that runs this Inn is hands on person & very cordial to her guests.

Contras: Nothing

Prós: Room was nice & furniture was nice. Front desk clerk very nice & apologizing for maids. Bed was comfortable.

Contras: Got there at 2pm & room was not ready. Had to change rooms due to maids not being efficient when cleaning. Maids were mouthing & did not appear to enjoy their jobs. Maids sitting in lobby ...

Prós: Very clean and friendly staff.

Contras: It's location to lake Charles was very inconvenient and shouldn't have been listed as in lake Charles. There were no amenities nearby, just a gas station and a gentlemans club. Very disappointing.

Prós: The staff was friendly.

Contras: The room smelled and the tile in the restroom was loose.

Prós: Friendly staff and a great breakfast.

Contras: Small breakfast area.

Prós: The rooms were clean and the mattress was very comfortable. The staff at check in was friendly.

Contras: There was no cart for taking suitcases and belongings to the room. Water dispenser in lounge was empty during stay (2 days). Understanding breakfast ended at 9:30, the rude employee staff rushed to remove breakfast food at 9:30 when guests had arrived.

Prós: the staff were friendly and helpful.

Prós: Bed was like sleeping on a cloud. People onsite were very friendly--made us feel welcomed.

Contras: Tiny area for breakfast--standing room only at 8am

Contras: Hair dryer did not work. Finally let us go to another room to use it to get ready for our wedding !

Prós: The room was very clean and the staff was very friendly.

Contras: The people on the 3rd floor - you could hear them when they were walking.

Prós: The location was excellent.

Contras: No

Contras: It was not clean and i was charged a day on my card when i had prepaid on booking. They charged my card 2 days later staff and management refuse to talk to me about it had to go threw my bank will ...

Prós: Bed like a cloud

Contras: Nothing

Prós: The free breakfast watched TV and shopping stores close by.

Contras: I loved everything

Contras: The parking was not good and poor lighting

Prós: the sheets and bedding was clean. bathroom was clean. The bedspread had cigarette holes in it and smelled of smoke a little but the bed was comfortable and I really liked that this hotel had a shuttle on the weekends to take you to and from the casinos.

Contras: furnishings were a little dated but that's okay.

Prós: Breakfast

Contras: Charged 3 times. Rude staff. Had to leave early. Worst hotel ever. So bad I'm writing this review.

Prós: Breakfast was very good. Staff was helpful and friendly. Quick and easy trip to casinos!

Prós: Friend loved bed.

Contras: Toilet broken. Raining out abd although I talked with the desk owrson, he didn't mention they had a shuttle to the casino so we didn't go.

Prós: Convenient for what I needed.

Contras: My room was not very clean. Restrooms need updating. Chairs in room were stained. Ironing board was filthy. Needs a complete cleaning throughout the property

Prós: Lovatiin

Contras: Couldnt put food in fridge frozen with ice. No extra blankets.

Prós: Staff was very nice

Contras: Room was dirty and smelled like mold.

Prós: The best thing at breakfast was the waffles! The clerk gave us an excellent recommendation for a restaurant nearby for dinner.

Contras: Coffee was terrible. Needs to be much stronger. Looks like flavored water. No sugar free syrup or jelly.

Prós: Very nice staff. Alice was so nice. My son was sick and she left a note in room for him hoping he was better. Overall great hotel. Great breakfast. Pool was super clean and we couldn't of ...

Contras: The mothballs smell in our room was very strong.

Prós: Bathroom clean

Contras: Room had a smell to it

Prós: Most motels don't feel very clean as in the carpet in the hallways, rooms, and hallways but this motel was actually decent.

Prós: Nothing

Contras: The room was nasty. Had pet hair everywhere

Prós: Very clean, comfortable and staff was very courteous and professional

Contras: Not a thing

Contras: That we had to leave early & lose money due to a water leak on the 4th floor... wasn't gonna sit in my car after baseball games with 5 children under the age of 11 yrs old :( then were told we...

Contras: COMFORTER AND BED LINEN WERE DIRTY HAD BROWN SPOTS ON THEM VERY DISGUSTING!! No, iron or ironing board, no more than two bath towels, no blow dryer, these items are usually in a hotel/motel room ...

Contras: No free wifi

Prós: The price was good

Contras: They didnt clean the room. Had to keep going down for TP,bath towels, hotel staff standing around doing nothing more worried about smoking outside,would never stay here again or ever recommend to ...

Prós: Hotel staff was very pleasant, nice, and helpful. I loved the in unit stove and microwave along with fridge amenity. We felt like we never left home

Prós: Location

Contras: Condition of room and furniture, appliances need to be updated

Prós: Nothing really

Contras: Refrigerator was broken, door knob to restroom was broken, customer service was mediocre. Trying to get extra towel was like pulling teeth.

Contras: I made a reservation for a room with two double beds(two weeks ago)....but upon arrival they informed me that they didn't have any double bed rooms available,because 'Booking.Com over booked ...

Prós: The bed was amazing. Everyone over there was very nice and friendly.

Contras: The tub could have been cleaner. The microwave had issues but we got it working. Our first room we were in the door started repeatedly beeping so we had to be moved.

Prós: Easy to find, ample parking. Great value.

Contras: The service: Workers were very rude and impatient with check out times. The room: Smelled of pure smoke. My clothes still smell like smoke. Cigarette burn holes on the sheets, a few bugs in ...

Contras: The smell in the room at first

Prós: Location

Contras: The room smelled like beer

Prós: Bed was very comfortable...

Contras: Dirty towels were left hanging in bathroom shower...Room smelt like smoke, but it was suppose to be a non smoking room.

Prós: The bed was conftable