Hotéis em Puerto Rico

Absolutely nothing

The swimming pool overlooking the sea is beautiful.

Well located / rooms good / good variety of food / excellent views / good facilities. Lift service at times was poor / difficult to work out / service at desk was difficult because of language / communication. No clear direction how to access the town centre via lifts. Some of the entertainment was of a very poor standard.

Relaxing with all we were looking for in a chill out 1 week school week holiday. Lunch (snack) menu was perhaps lacking and reception bar service a bit slow/ under staffed at times.

Food was relatively poor

About 99% of the staff were excellent one guy the first day we arrived was obnoxious Every meal was buffet style meaning food was luke warm most of the time and overcooked. The layout of the dining room was confusing and it was difficult seeing all on offer. For a hotel of this class the food was not good. Had I realised it was all buffets i would only have done bed and breakfast and would advise anyone else to do the same. The evening entertainment was dire and drinks expensive. For a hotel of this class I would not have expected

Location to beaches and harbour. Gardens and interior plus pool areas first class. Breakfast great selection and good quality. Beds not comfortable. For a 4* hotel we expected free drinking water, bathroom robes and slippers. No information in our room about the hotel, television, or where to go. €200 per night way too expensive. We had a problem with a meal in the pool restaurant where we were charged €12.50 per person for the buffet at 3.15pm and then to find they were closing at 3.30. We had to rush to get food (only soup and salad left), we complained at the hotel reception and got the mean sum of €2.50 discount each, very badly handled hence no recommendation to stay there.

Gostei particularmente e apenas da simpatia de um dos empregados do restaurante assim como de dois recepcionistas. O recepcionista que nos efectuou o Check in foi extremamente desagrádavel tendo sido assim sempre que me dirigi à recepção. Primeiro de tudo as imagens que aparecem no booking são totalmente diferentes daquilo que nos foi apresentado. Quando chegamos lá deram-nos um quarto totalmente antigo e com um aspecto um pouco degradado. Reservamos um apartamento para 4 pessoas e deram-nos um apartamento para 3 pessoas. Se paguei um apartamento de 4 porque supostamente só havia apartamentos disponíveis de 4 porque que nos deram um apartamento de 3 pessoas. Considero que se paguei um Apartamento para 4 pessoas e usufrui de um de 3 deveriam ter devolvido o dinheiro...

Limpeza do quarto, simpatia dos funcionários, parque de carros fechado e gratuito, piscina bastante razoável. No geral não houve falhas. Não me ocorre nada a reportar, a não ser o facto de ter que se pagar o cofre no quarto.