The hotel has some amazing pools which were a bonus. Hot, warm and cool pools with a swim up bar. The included breakfast was a pretty decent buffet. The view from the rooms was amazing, and the rooms were cozy. Plenty of hot water if you like long showers It was supposedly high season, but the place seemed totally dead. The amenities were great, but the swim up bar had no bartender. Wifi was only in the lobby, and they have people walk you to your room to show you everything which is a little weird.
The place is beautiful. The pool and hot tubs are great. When we checked in we took advantage of the special at the spa. The spa is amazing the massage was fine but the location is unbelievable, the room was open on one side facing the jungle and river I have never been to a spa before where the nature sounds were real and not played through speakers. It's the jungle do you have to expect some bugs. There were tiny ants everywhere at the resort they did not bother anything but seeing ants crawl through the room lowers the cleanliness score to 4 stars. That being said I would stay here again in a heartbeat even with the ants.
Great pool and breakfast. Beautiful gardens. We were traveling together as a couple. There were many rowdy children staying at the hotel. This is not unusual as there are many family traveling through Costa Rica. Not sure if i was just bad timing. Overall, a good deal.
Friendly and helpful staff, great price, beautiful view of the volcano (worth the extra dollars spent) and a great location to get to know the wonderful town and friendly people of LaFortuna! My one and only dislike were the ants in the room, but once I informed the staff they quickly resolved the problem.
The bungalows here are great, especially for the price. They were extremely clean and well kept air conditioned, and were almost bug free (quite a feat for Costa Rica hotels!). The view was amazing- could not beat it. It seemed like many hotels in the region would have obstructions to the view, but since this resort is placed back 1km from the road, you really felt like you were secluded in the jungle. You could hear the howler monkeys (gave me a wake up call every morning!) and you could see the volcano from the bed. The restaurant was very good as well (we ate breakfast and lunch). Our only complaint (and it did not affect our wonderful stay) was that the beds were no less than terrible. And we are pretty easy going people about that sort of thing. But really, you could pay $200 or more per night for another hotel in the region and have less wonderful views, and whether or not the place would have as much character, privacy, cleanliness and space as this place would be questionable. ...
Cabins were large and clean. The wildlife was incredible. The Volcano is right outside your back door. We saw Toucans flying overhead daily. Howler monkees every morning. The breakfast buffet is fresh and tasty, with an omelet station. The dinner buffet prices were extremely inexpensive and the food was good. The cabin road needs some grading though. What a great place to stay! What a great view!
The location the rooms the pool and the restaurants were all amazing The staff was friendly and courteous. The staff was friendly and courteous. We got excellent customer service from John Carlo, Alan and Ana. it was amazing! Alex and the front desk
The location is without a doubt beautiful- however you can tell the resort needs some updating. Simple things like softer lighting, modern decorations, and new furniture in common areas would truly make this place a five star hotel. That aside, the pool/bar area is beautiful, and worth spending the time at. The rooms are huge, with amazing shower/waterfall built in. Private balconies give a sense of exlcusiveness and general feeling of getting away. Only bar/snack area onsite didn't open until 6pm. The main restaurant food was not very good, which is unfortunate because it's where the free breakfast came from. We needed staff to come turn the private room jacuzzi on and off (which they did right away, so that's a perk), and again, just a general outdated feel in the main areas.
A equipe foi muito útil Os quartos eram limpos E o ambiente é delicioso Os outros viajantes foram simpáticos Gostei muito da minha estadia no Arenal Hostel Resort Já recomendei para outras pessoas! Feliz ano novo A construção começou muito cedo e me acordou! O cheiro artificial dos produtos de limpeza utilizados são disruptores endócrinos e seria uma boa idéia de utilizar produtos "verdes" para proteger os funcionários, bem como os clientes.
Great pool, amazing staff, very clean. Good location. Wifi was weak if some places, but not a big deal!
I cannot say enough about our stay at the Volcano Lodge and Springs. We booked it because the rainy season rates were hard to pass up and because 95% of previous guests rated it Excellent. The room rates were so low that I wondered if the ratings could be true...but I have never had more good things to share about a hotel experience! We stayed in a superior room with an amazing view of Arenal from our porch. The property is designed so that the view from your patio makes you feel like you are at a private villa. All we saw before us was Arenal and lush vegetation. There were people next to us but we never saw or heard them. You couldn't even see where the cars were parked. It was almost total solitude. The room was attractive and clean. The beds were comfortable. The shower was always warm. Our room was only a short walk from the main pool and mineral springs which was a pleasant surprise. Others will have to walk further but the grounds are so nice that the walk is like a stroll in a garden. I read some reviews that the breakfast was adequate but nothing special. I have no idea what they were talking about! To me it was a wonderful daily brunch. We stayed 4 nights and looked forward to each morning. Most food items stayed the same but how can you complain about having fresh bananas, pineapple, papaya, and watermelon, three different breads for toasting, pancakes, scrambled eggs, rice and beans, sweet plantains, lunch meat and cheese, a waffle station and made to order egg station with 6 toppings for omelets, OJ and Mango / Banana juice, and coffee to pick from? There were also two breakfast breads each day that varied and one or two different Costa Rican hot items each day that included small sausages, chicken or sausages in a creamy tomato sauce, and several types of what they called "hash"…potato based one time and green bean based another. To top it off, the restaurant has a great view of Arenal and the pool / mineral springs area and an attentive and cheerful staff. They even attached their old bananas to a nearby tree each morning to attract birds! The pool was clean and the mineral springs area very relaxing. They just added a second hot springs and bar. The grounds are filled with beautiful plants and fruit trees with a running / walking nature trail that they are just getting going. It was a bit confusing but we loved it…especially watching the intricate world of leaf cutting ants! Bottom line...you will love this place!
Barely anything that would stand above other options in the area. Scenery was good but it is so pretty much anywhere in Arenal. Breakfast barely average, rooms lower quality than most other similarly priced places in the vicinity, and public options zero. They sprung a charge on us that was never mentioned. In the same transaction, they wanted different rates for colon-dollar conversion (lower rate to convert dollar charges to colon and higher while returning change in colon). I hear its their usual ammo.