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Staff is always very friendly. Fantastic place to stay, with very comfortable rooms. The new spa (Chi) is great. Italian restaurant is quite expensive, while we did not think the food was very special. It missed the extra touch.
A Wonderful hotel with great view and good facilities. The best place in KK No.
very very very very nice hotel
Paradise - had stayed at other Shangri-LA, Rasa Ria, and found Tanjung Aru to be equally wonderful.
Location and facilities were fantastic. Not quite the relaxing time expected. Plenty of families having lots of fun and making vibrant use of all of the activities / facilities.
Joined some hotel activities such as bird watching, cooking etc and played tennis. Relaxed at the swimming pool. Checking in/out is too slow. Reception staff are not so efficient. The Managers are very nice though.
The food, the service and the staff was all excellent and our rooms were great. We loved the hotel itself but we found the food, water and soft drinks way too expensive. Although there was a some live music in the bar at night, we would have liked some music or entertainment outside, perhaps on the beach or near the pools? We found that guests disappeared after dinner and we either went into town or had to go to our room to watch television.
Comfortable resort and very friendly staff. Tanjung wing rooms were clean and spacious with nice views. Food and drinks were expensive especially when compared to the local prices.
Room service is great, good private jetty, and good spa The swimming pool is under renovation , but it didn't mark on booking.com ,jacuzzi and steam room were out of service during our stay, private beach is too small.
location and cleaness the limited restaurent choice
Das facilidades do hotel 1. O check-in foi extremamente demorado, o que não é aceitável sobretudo num hotel deta categoria 2. O hotel fica muito distante do aeroporto e deveria ter um serviço próprio de transfers, gratuito ou a preço acessível (em vez de recorrer a taxis )
uma porcaria o jacuzi nao funcionava foram la 4 vezes e nada para irmos para os restaurantes tinhas que tele e levava cerca de 30 minutos
Das acomodacoes, fiquei na Vila e meu apto era muito bom com frente para o mar Os precos e a frequencia do transporte para o centro da cidade, Num hotel que fica a 45 minutos do centro, pagar $8.00 num onibus, cujo ultimo horario sai do Lobby as 17;00 horas, fica impraticavel, alem disso tem horario fixo para voltar ao hotelr Muito caro e pouca opcao de horario
Every thing The A/C
amazing. all amazing hmm, not a fan of the jungle walk. too long, plus too many mosquitos and pythons!
Beautiful nature and view. The cottages are clean and nice. Loved that many fishes and birds can be seen, quiet and only sounds of cicada is around. Great for relaxing. Food was over-priced, not many choices for long stay. As the access to mainland is difficult, would be nicer if there are more choices and local dishes available.
Wonderful location, excellent service from happy, friendly staff. Lovely pool that is good for swimming - not just a "leisure" pool. freshly cooked breakfast on the veranda delivered by boat! The arm chairs in the room are really uncomfortable.
The staff were excellent! MERC was a nice experience. We had a superb seafood meal - snorkelling was great - as was the kayaking. Being able to swim and snorkel from our room was a real experience - the kids would swim over to say hi! The drinks in the evening at the Latitude Bar was a really lovely touch. We had some really quality family time there - intimate, personal atmosphere. We would definitely return - and split our time between Bungaraya and Gayana. Our initial impression was a little disappointing - location superb, however we had not been given adjoining rooms as requested (travellling with a 12 and 16 yr old) and the 'breakfast delivered to your room by boat' was not available. Having said that, the management were very quick to respond- change rooms for us asap and provided the breakfast we wanted. The intimate, personal atmosphere was superb - we wanted to stay longer! Only other comment would be that the first morning, breakfast was really lovely - small buffet and a la carte. The next 2 mornings were not as nice - obviously problems with the chefs or something - menu not offered although we were able to order.
The hotel is situated in a beautiful island in front of Kota Kinabalu. Pros are:location, hotel staff, snorkeling in front of the hotel is very nice, possibility to go also to the other hotel, by a free boat ride, that offers a magnificient beach in the morning-afternoon for free, Marine center where you can go and touch some sea-stuff. Restaurants.:I read some comments about the restaurants being a bit expensive, Think to choose your own fish from reproduction thanks by having the menu in your hand and that is not expensive . Personnel was very efficient: because of a sudden noise to air conditioning in the room we were offered immediately to change room. You wonder if sometime in an Eco marine resor, waters could be a little be cleaner, but when we and currents arrives this happens. Room prices are a little bit on the high side,