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The orientation to an adventure park for kids makes a great destination for the family on a long road trip..!
Activities for the kids,, water park, and the food in the onsite restaurant was very good. Was a glitch in our check in.....reservation name was wrong took a while to figure it all out. Was concerned that the sprinkler systyen in our room seemed to be puled away from the cieling and the bathroom was not clean,
Nice room, clean hotel, friendly staff!
The room was spacious. Comfortable bed with nice lighting all around. Nicely decorated. Very quiet. I think they must use a carpet freshener, because it really smelled nice, even the hallways. Hot breakfast was a very nice treat. Toilet bowl had toothpick in it, so I was leary of how clean it really was. Sink had black residue around the silver drain disk. That shouldn't be there. Could be cleaned with a Q tip. Front desk clerk could have been more welcoming.
Staff was very friendly and willing to work with us, even though we had small children and it was a business hotel.
Location of hotel . close to food and shopping. We parked the car and walked to everything we wanted to go to. There was shopping for men not just the women. A good variety of food choices near by. Target and same within driving distance.
Eu amei este hotel. Um dos mais bonitos I já se hospedaram no. A equipe foi amigável e útil, e o quarto foi fantástica. Excelente vista da cidade também.
Camas muito confortáveis Eles ignoraram o meu cartão de serviço de quarto as últimas 2 noites.
Food in restaurants was great! Rooms were very good. Lacks space in rooms and proper electrical outlets for charging phones/tablets
From the moment we walked in we were greeted with great customer service, which continued thoughout the whole trip. The restaurants were all very good, the casino was fun and I didn't lose any money! There wasn't much I didn't like. I requested a microwave and never got one because they didn't have any available. They instead paid for our breakfast at the diner, so it ended up alight.
Everything was ok room wise They charged my card 25dollars for no reason as a addtional charge. And never got a statement of how the cost was broke down for what. Not happy at all
The staff treated us like guilty ID thieves. We were ID'd every time we turned around. I was accused of not being myself. The lady called security to ID me again. It was relentless how they went out of their way to let us know who was in charge. I didn't like Sheila at the casino. She was a horrible pit boss and should lose her job.
Beds where great! Great staff
Great location and room Pillows were flat and hard :(
Location was perfect, walking distance to sprint center, many restaurants and downtown area. The decor and appearance was classy and elegant and view was outstanding. Expensive parking $14 for one night
Location and cleanliness was great. They do have a shuttle to take you places within 3 miles but it want not operating during my stay because of staffing problems. Staff was courteous and helpful. I did like the restaurant or their menu. It is a lost opportunity. No draft beer. It's a lovely location and with the right menus and bar snacks, this place could be hopping. It was empty on super bowl Sunday; it's a shame.
The Staff were friendly and explained anything I needed information about. I would have liked to have known it was valet parking only from information provided in the description.
The young staff was pleasant. The amenities. No spa or continental breakfast (would have paid more for it)
The access to highway and eatery's The beds were to small the sink leaked and toilet took a long time to flush the lower level is were the put us and it felt like it. The security door to parking lot was broken. I told a staff and they said they have been working on it for a couple of weeks now. That really concerned me anyone could just walk in with no security surveillance.
nice, clean, and comfortable. Walking distance to the ball park. Overall a very nice place to stay. after checking in and getting to our room we discovered the a/c was leaking water and the corner of the rooms carpet was wet. We called the front desk at 3pm had to leave at 5:30 with no response. Got back to the hotel around 10:30pm still had nothing done about the a/c. went to the front desk and they had to move us to another room. The front desk employee said the would refund half of our cost for the room but that did not happen.
We were in town to watch the Cardinals play the Royals - so the hotel was in a perfect location! Staff were very helpful upon check-in. Bartender and wait staff at the restaurant/bar were fun and helpful. We enjoyed sitting at the bar talking to them. We loved the balcony in our room. Enjoyed the no smoking aspect of the hotel. Beds and pillows were too soft. The shower did not drain correctly so in the shower you had to stand in dirty water. Room AC was not very cold.
The beds were extremely comfortable. The pillows were so soft, too. I would go back just for the beds. The staff were also very very friendly! There wasn't anything I didn't like. It was very nice, honestly. :)
Close to arrowhead The hot water served tasted like coffee. The bar/eating had real poor service and took evening help forever to serve you both days and they was not busy. The breakfast food was cold. Taco John was faster next door to get waited on. For $180 a night the soap dispenser in shower was not filled. For money I would stay at Drury Inn down road with free breakfast and evening free drinks and food.
The second room was cleaner and bug free at least. Where to begin, I am not one to complain but i have had better experience's at a $40.00 a night budget motel. Hidden driveway. no adequate parking or place to park to check in, Rooms smelt stale and had roaches in it, the bath tub in 2 rooms would not drain or drained extremely slow, The pool had no entry or exit steps, just a ladder. There was breakfast offered, but they wanted over $11.00 per person for some buffet scrambled eggs and cold cereal. The beds were hard as a rock. the noise from the lobby echoed throughout the hotel and down the halls. when i called to ask why the lobby was so noisy as i had a 7 year old trying to sleep. i was told quiet hours were after 11:00pm.
Best selling point is the location to the sports complex. The facility was clean. It was a nice place to stay but exception. I would stay there again.
Right next to stadiums The shampoo and body wash were connected to the shower wall and were empty
The night clerk was very bubbly and friendly on check in and was helpful in helping me figure out how to get to the wifi. There should have been a better explanation in the room literature on how to access the internet from the room. It still refers to a data port on the phone, which is a bit outdated now.
Location across the street from the ballpark was great. Could have used a bit more counter space or a luggage rack.
This hotel is brand new. We stayed during the Nascar race weekend. Very nice, the staff was excellent, very friendly. This is non smoking but that worked out well, we just went outside. Would like to be able to book the room for next year instead of having to wait to see if the teams sign up again.
Stayed 1 night. Rooms were clean and the staff was nice and helpful. Breadfast area was clean. Close to shopping Mall and Speedway.
I'll stay here again. Clean hotel. Looked new. Quiet. Nice staff.
We felt very welcome and had a wonderful, peaceful night. Enjoyed our visit.
The staff was very friendly one of the best staffs and i stay at alot of hotels
We booked this last minute so we were worried about location since we wanted to be by legends. It was not far away, taxis were not that expensive, and the bed as well as the couch were so comfortable. Oh and it was super clean, except the entire time we were there the elevator was full of crumbs, but the room was perfectly clean
We wanted to beat the winter blues and took our grandkids to stay and swim. The pool was wonderful, the rooms were clean, and the staff was friendly and accomodating. The only slight problem we had was the room key, but the staff was helpful.
The room was filled with smoke stench and they refused to change our room. We didn't smoke. They were rude. Would never stay there again. Good for smokers who don't ask for anything.
it's really clean, the staff was nice and the breakfast was really good.
WE stayed here after going to a concert at Verizon and it was perfect, be sure and mapquest the directions to Verizon and check avoid highways, you can get right in to the parking the 'back way'. The place was much nicer than many hotels I have stayed at that cost $40 more a night. Very clean room, I am a smoker, but I like that they don't allow smoking in the building as it keeps everything smelling so much nicer. I don't mind going outside to smoke to keep things nice.
This hotel is in a good location to the Legends shopping area on the west side of KC. It's clean and pretty basic. Good value for the money.
This was a get away for us as our second baby is due in 2 months. Grandma stayed with our oldest and we enjoyed the whirlpool in the room.
Great location. Friendly staff. Nice breakfast. Comfortable bed. Free wifi. Housekeeping wasn't the greatest. Didn't even pick up all of our used towels the first day. But, all the staff I interacted with were very nice and helpful.
The friendly staff :) The rain :)
Oh my goodness! From the moment we stepped out of the car and walked through the beautiful secluded garden patio, to the moment we stepped in the door and were greeted and invited to enjoy free margaritas - the staff did everything to ensure our stay was wonderful. Upgraded room for free- plus we returned from dinner to find a bottle of champagne chilling with a note from the staff wishing us a Happy Anniversary. Wonderful breakfast- close walking distance to the Art Museum and The Plaza. We will be coming back here again!
This hotel has the makings of a great place to stay. We really enjoyed the backyard courtyard. It's a nice green space surrounded by all the city concrete. The staff were wonderful, helpful, and very nice. The breakfast was amazing and I probably didn't pay enough for that aspect of the stay. The lobby definetely needs work, but I would only be fair to mention it is currently under renovation. We also were stuck in the elevator for about 15 minutes after just arriving at the hotel.
I've been here on multiple occasions and been happy with each experience. Friendly staff close to the plaza.
Great hotel The Staff there was really helpful, great location to go to the Plaza, or Westport 10 minutes walking time they have a shuttle if you are not into walking, or even the metro bus is right outside take you straight to power and light, or plaza. The rooms were very clean as well relaxing, and everything you needed was there. place is very secure at nights. oh the room the breakfast was awesome Blueberry waffles, among all your other stuff for breakfast! I will defiantly stay there again recommend as well to ever need a room for the night in K.C. Props to the girl who works at nights help me unlock my rooms restroom door that locked by itself. The rooms restroom doors have locks, that can lock you out? but the staff got it unlock quickly.
Pretty nice rooms, nice property, very conveniently located near plaza shopping area, free Wifi, free breakfast - and not just some fruit and cereal. They had a gourmet breakfast every morning that included eggs, cereal, fruit, hash browns, a waffle station, etc. Staff was very friendly. Parking kind of sucked. We had to find a spot on the street the first night.
Location is convenient to the Plaza, Westport, and downtown. Room was nice. Staff was helpful. It was perfect for my needs. They are in the midst of updating, but I was not inconvenienced and did not notice any problems with noise.
It seems like an older hotel (compared the Marriott one block away). But it was clean and fair exchange for the price. Only a half mile from a ton of restaurants. Close to downtown, but not in the center of downtown. No dislikes.
We stayed at the Spa Room and the Jacuzzi was wonderful. Paid way too much for the value of our experience. Both hotel clerks were ditzy, locking us out of our room and the lobby several times. I called 3 different times that night before arrival to verify availability and features and every time it was a different story even though it was the same clerk. They had extremely loud maintenance at 8am with hammers and drills right next to our room that went on till we left at 11. I read on reviews that the breakfast was disappointing and they were right... It was very basic and very low quality considering you paid for a $170 room. I thought the robes would be better quality as well, but it looks like they came from the dollar store. The highlight of this visit was that it was right near the Plaza and we enjoyed the Jacuzzi. Everything else was disappointing.
Sendo pouco familiar com a área, optei pelo estacionamento com manobrista durante a nossa estadia. Quando caminhei do hotel para a área do Country Club Plaza a 1,5 quadras de distância, achei um estacionamento amplo e gratuito! Não vou cometer esse erro novamente se eu voltar lá.
Local agradável. Boa localização. Gastos com manobrista.
Location Pool was cold little pricey
The staff was very friendly. No exception there. Found out the shower didn't switch well between a shower and bath tub. The toilet bowel had a crack that split 3 ways and was ready to leak water everywhere.
Airport pickup and close to airport They charged me $25 to check in early as I needed to change clothes for my business meeting. They did not mention that had I waited 20 minutes there would be no charge. 'Company policy', the refuge of cowards.
Fast check-in. Very clean room, beds were comfortable. Good price for one night stay. Had to call twice for the shuttle to pick us up at the airport. It took about 45 minutes. Being remodeled so the restaurant looked like a temorary set up with a some square bare tables and an electric food server on the counter. The "bar" was a ledge near the lobby with 2 beer taps and not a soul in site. Places to eat were about 5 miles down the highway.
The best were very comfortable and linens were very soft aND perfect after a long day of travel. There was only one ice room per floor.
Richly furnished and spacious room; very comfortable bed. Very convenient location right outside the airport.
Location is everything! The price was adequate. The room was clean and quiet.
Inexpensive and near the airport
Great bed, clean bathroom and extra blanket and pillow in the closet, friendly staff