Novotel London Waterloo

a hora de encerramento do bar

Gostei principalmente da localização, pois está bem próximo de grandes pontos turístico de Londres, como London Eye, o Parlamento e a Abadia de Westminster.

Precisamos passar mais dias em Londres devido a problemas no vôo, e quando fomos estender nossa reserva foram cobrados preços abusivos, o que nos fez deixar o hotel.

Location was great. Front desk was good. Restaurant below was convenient.

The rooms very small and the bathrooms very small. Rooms not so clean( stained carpets) and the cleaning staff very rude and not friendly. WiFi was terrible. Restaurant ran out of everything. Literally everything we ordered they were out of something. Expensive at restaurant. Overall not a friendly hotel.

The Breakfast was very good. The rooms were a good size too.

The rooms were boiling hot. they are installing air conditioning at the moment, but our room did not have any, and it was uncomfortable, and unbearable to sleep in.

It was quiet, lobby was clean and modern.

The room was much smaller than expected, for 3 people it was very tight. We had only 2 sets (like coffee cups, shower fluid). The view was very disappointing. Hotel is far from metro station in nasty area.

Location

We staying in hotel for 2 nights and at 8am both mornings workmen where outside our hotel They where really loud and drilling. We complained as we where not warned about this but where told we could not be could not be moved.