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Este é um dos nossos hotéis favoritos no centro de Charleston! A localização é fantástica, mesmo no coração do centro, com muitos restaurantes e lojas a poucos passos de distância. Nós nos hospedamos em muitos hotéis diferentes, e este é um dos nossos favoritos, além disso a praia fica a 10 minutos de carro! Você precisa ficar lá na próxima vez que for para Charleston.
The overall vibe, from the room decor to the customer service was outstanding. Everything was clean, the room was better than expected, and the whole hotel was fun to walk through and view the artwork. The customer service across the board really made the experience though. Everyone was fantastic and eager to assist! Only two minor strikes. The bed was almost too comfortable. It was extremely soft and the pillows were softer. The rooftop bar was an awesome experience in the evening, however we arrived for lunch the first day and over half of the menu was unavailable at the time.
really lovely hotel. The service is what stood out the most to me. Every single person I encountered was top notch (even more so than some internationally-known hotels I have stayed at). Even when there was a tiny issue with my room service (more on me for being picky) - there was no attitude from anyone, everyone was happy to make an adjustment. The replacement meal came in less than 10 minutes with apologies from the chef even! (And the meal was delicious, btw) I even received a follow-up call from reception about 30 minutes after I got to my room to make sure everything was ok. That's never happened to me before. The room was beautiful--dark wood floors, large four-poster king bed, updated bathroom. Top notch service, great location right by the waterfront and some amazing restaurants. Noise: the wood floors are so beautiful, but that means you have to hear your inconsiderate neighbors clunk around on their floors with their shoes on. Perhaps a very sweet note when guests check in (or in the room) that while the floors are beautiful, please be mindful of your neighbors and take your shoes off while in the room." Also, in the morning I could hear everyone's conversations from the hallway very loudly! Size of Room/Bathroom: this is with the caveat that I had a very low rate that provided me with one of the more standard rooms, so it was not necessarily unexpected. For what I paid, it was a decent size, bathroom just decent size as well. If I actually planned to do work while there, I would recommend getting a bigger room as mine did not have a desk.
Perfect location and an art lovers dream. The room could have been cleaner
Location was excellent. Walk to many restaurants, the waterfront, carriage rides and an open air market. Wonderful service from everyone there. Rooftop bar was fun! It was very expensive, room was tiny, no views
Location, ambiance; roof deck No Fitness area; limited toiletry selections; a little noisy ( it's old); you will pay a lot!
Clean, friendly staff, perfect location! Wifi was spotty
the vendue was wonderful. the staff were firefly and helpful and the room was very comfortable and well appointed. the location was also great. if you want even more character it may be better to say in the 26 vendue building but the advantage of 19, where I stayed, was that amenities were closer.
The location cannot be beat--the art throughout adds to the atmosphere of the hotel. Bed too high up--I needed a stepladder to get in--the hardwood floors were shined and polished so much that I thought I would slip and fall.
Walls are thin. Can hear neighbors
Quarto confortável e espaçoso. Breakfast poderia ser melhor. Local apertado.
A localização, uma vez que você chega está bem na península e a uma curta distância de carro até os bares e clubes do centro O nosso quarto tinha baratas e os quartos tinham um teto baixo tornando toda a experiência apertada e imunda.
The breakfast on the roof top. The location in relationship to downtown Charleston. The bed was comfortable. The room was clean. The room had too big of furniture for the size of the room, esp the desk area. There was no swimming pool, jacuzzi, etc. Our room location was next to the entrance and it was a bit loud with the comings and goings. The maids started too early to clean rooms and it caused more noise in the hallway.
We were in Charleston for a wedding and stayed 3 nights at Andrew Pinckney Inn. Location was within walking distance of the restaurants, cathedral and aquarium chosen by the wedding couple for the weekend events. Sandy was especially helpful with recommendations and assistance booking a city tour and transportation when we needed it. The hotel was lovely and intimate with just 40 rooms. Beautiful floral arrangements, breakfast on the roof top, fresh cookies and coffee, tea, water and lemonade in the lobby and attention to detail made our stay very memorable. Charleston is well worth the trip! We paid $319 + tax and fees for Friday and Saturday night. $199 + for Sunday night. I returned home to have an e-mail promotion from Snique Away for Andrew Pinckney Inn for $109 per night. I thoroughly enjoyed my stay, but now feel that Booking.com was not my best option when booking a hotel. Prime weekend with USC graduation may have played a factor.
It was close to everything downtown. The price for the size of the room and the parking.
Room was very clean, uniquely decorated and furnished. Breakfast, while not great, was better than most I've experienced in the States. Great location close to the Market and other sites in downtown Charleston. Easy walking distance. Front desk staff was not very helpful or friendly. Bathroom did not have a fan, the sink water was always luke warm. No coffee machine in room. The price of the room was not worth the value of the room. Parking could be an issue.
Handy for everything . no
The location within historic Charleston was convenient to everything. We were able to walk to all of our chosen destinations! The amenities offered were excellent, the staff was very friendly and helpful, the room was very comfortable. Would love to go back there and stay longer!! Can't think of anything we did not like.
breakfest was great, good lokation downtown
it was restful, convienent, and clean
Location. Staff. Coffee should be put out earlier, between 6 and 6:30 rather than 7 am.
The rooms were recently renovated and very nice. We were treated well by the staff. It was in a very convenient location. would definatley stay there again
We particularly liked the helpfulness of the staff.
Clean - but feels like motel 6 .. For $ 300 a night - u really get nothing but location .. Didn't like anything at all but the location - if they charged 145 a night and not 290 I prob would rave .. But for 290 a night one expect more services .. Or at least room service ...
The location was very good. I liked that they gave you 2 water bottles each day. The shower was great and the bathroom was VERY large. The bed was very uncomfortable and the pillows were a joke. They were tiny and lumpy. The room could have been better maintained. One of the drawer pulls came loose. One day we didn't have enough towels. They usually provide 3 or 4, but we only had 2. I use 2 towels when I shower (one for hair and one for body). I didn't realize there were not enough towels. My husband got out of the shower and didn't have a towel! I had to give him one of my wet towels. When I told the girl at the front desk, she didn't even apologize. She just made a note to provide us with extra towels. We didn't want EXTRA towels. We just wanted the normal number. The AC was VERY loud! I had to turn up the TV every time it turned on.
A very good room, bed and bathroom, well located No complaints
Convenient to Historic Charleston Parking across the street - but only once. Other times parkng was available in the hotel parking lot.
The staff was very efficient. They helped me with every request I had. They also were very helpful on answering questions I had about the city. The only problem I encountered was ordering room breakfast on Sunday morning. We had an early flight and wanted to have breakfast before leaving to the airport. I asked for an order slip at the front desk, and I was not told breakfast was not served on early Sunday mornings. By the time I was leaving, I got a call from the restaurant informing me there was no room service until later. Obviously, th problem is that the slip you fill out does not specify the exception of early breakfast on weekends.
Great breakfast! The coffee station that seemed to be available the entire time we were there was fantastic! A little bit on the pricey side but great overall.
Loved it was there for a wedding and the location is so convent . We walked to king street for dinner and loved having the parking garage there
Very good location, but so much to see we walked almost 10 miles in one day. Didn't have enough time to see everything we wanted. I guess that means another trip.
Location was excellent for city sites and dining. Internet was a pain. Had to keep going through the Hampton steps to reconnect because it kicked us off when we tried to use our tablets.
The price and location were good The room was clean but the mattresses need replacing. That is the most important thing to expect a good sleep and Hampton Inn fell short.
Location, friendly and helpful staff, cleanliness. Price.
The location was great I was given a smoking room and did not know until I got there. I was also charged MORE than the standard rate.
My first trip to South Carolina. Loved Charleston for the two nights we were visiting……Will stay longer next time and bring my husband along. Also, 3 night stay in IOP - beautiful..
The staff was amazing. They booked us in a room that someone was staying in. For the inconvenience they compted us two tickets to any of the following two places: horse drawn carriage ride at palmetto carriages, tickets to Fort Sumpter, or tickets to the aquarium. The continental breakfast was good, but possibly due to the extensive amount of food they offered it lacked greatly on taste. I didn't like that they didn't have their own parking lot. We shared a parking deck with public parking and the cost was $16/day.
After a long day of touring the city the beds were SOOO comfortable Nothing
Location was great, loved being able to walk to dinner. Staff very friendly and service was wonderful.
The staff was very friendly, and the mgr. responded right away when we told her the tub had hairs in it (not ours). Little extras like candy at turndown, champagne for our anniversary, and notes regarding the next days weather forecast were nice touches. Though the building itself is impressive, the Inn is in need of paint, polish and redecorating. The bed linens were not ironed, towels were old and one had a blood stain and another had hair on it, after finding hair in the tub.
This is a first rate hotel! Will not stay anywhere else in Charleston. If you want the ultimate Charleston experience it is a must to stay at the Market Pavillion.
Valet and Bellmen were on point, room was comfortable, location was good. Check-in staff was a little stuffy, room window was beside auxiliary generator that came on very loudly while we were there, and a parking deck, NO VIEW AT ALL! Got a text ahead of time to let me know we would be getting a high floor with a view only to get just the opposite. The rooftop bar and restaurant was more of a tourist destination with the feel of a national restaurant chain. Due to the rooftop situation the elevator was crowded and slow.
Beautiful hotel, great location, great service! Definitely will be back!
Great location. Friendly staff. Large rooms. Roof top bar was a lovely spot for a late afternoon drink and to watch the sunset over charleston. The first room we checked into was smelly and overlooked a parking lot. Terrible room but the hotel was quick to relocate us to a much better room. For the price we paid for our room the first room should not have been given to us. A subpar room for a superior hotel.
I loved the turn down service each night.
Character and charm were fantastic and the staff were attentive and always willing to give a hand. Danny's help in the lobby area couldn't have been better!
The location was nice. The biggest issue I have is the fact that when we booked the room it was never mentioned that the hotel was under construction. It wasn't until after we had checked in that someone at the front desk told us that construction started every day at 8 am. To be honest we assumed that it meant construction would be happening on another building but it turns out it was right above us. At EIGHT. On a Saturday. That's fine if you warn people beforehand but when you don't, it is infuriating. Additionally, the room wasn't very clean and the staff wasn't very helpful. I wouldn't recommend staying here.
the beds where super comfortable....breakfast was good very busy hotel.....rooms could have been a little bigger and we had to keep asking for towels and toilet paper!!!! we had 4 aduals and only 3 towels & 1 roll of toilet paper!
Nothing. Terrible experience. The public spaces were filthy as well as the corridors and guest rooms. Upon check in, we discovered that our sheets were covered with hairs. We kindly asked the front desk to change before we return after dinner. We were returned our bathroom was semi flooded and the sheets were unchanged. There was one person on staff at the time so she handed us a stack of sheets to change the sheets ourselves. I would never recommend this hotel to anyone else. Worst hotel experience of my life.
near downtown with free shuttle. Adequate free breakfast lots of construction esp in the lobby
Room ready on time and cleaned properly. Bed was comfortable. Breakfast was not ready on time and did not get to eat what I wanted. Didn't even have milk for cereal at 7:30am available. Otherwise other things were fine.
The location was ok The staff was rude, the door lock was broken, our room was not cleaned on Saturday and we had to ask for new towels and wash clothes
The location was perfect and the price exceptional for the prices that exist in the Charleston downtown As much as the location and view were nice, had I been staying more than a short night, I would have probably left and gone to a different hotel. Understand the place is under major reconstruction, but as I checked and received my card key, I was not thrilled to walk out the back door and across to the adjacent building shrouded in a 1970s aura complete with dead foliage and (unlike he first building) outdoor entrances. The room itself wasn't bad. Nice open bathroom, but the sheets, comforter, and mattress were also from the 1970s. As I paid an extra $10 for a luxury king size bed, I expected at least a pillow top and not a twenty year old, worn out, $200, interlocking coil mattress with a dip the perfect shape of my body in which I seemed of grovel in all night. Thankfully, since I woke up every hour on the hour, I did not miss my early morning meeting across the river.
The location in front of the marina Even though the door was deadbolted, with the metal arm across the top, still felt like a very flimsy door that would be easy to break open. Also, front desk staff late at night was arguing with me that since I had already checked in a few hours earlier without having given my rewars number prior to check in, that it was too late to get the points for my stay.
The internet did not work in the room - at all. We are both tech savy it was not a user problem.. we connectted immedately down in the breakfast room.
The location was convenient for exploring Charleston. The room was newly remodeled. Construction was never mentioned. It was loud & noisy early. I was offered a single bed room when I arrived, supposed to be a double. Had to wait over an hour for them to clean one. The room was new, but dirty. Someone else's hair in the shower etc... Only one bed had pillow cases & it took 2 more hours to get that fixed. Pool was out of order. Coffee machine did not work. So many things poorly ran for a very over priced room. $200+ a night for what??? I will never stay there again!!
Staff is very friendly and helpful. Excellent location. Easy to take there shuttle into town. I wish the hot water in the showers were hot. They only become warm. The a/c didn't work very well in our room, but it was adequate.
Close to down town with our paying down town prices Not much I can think of
I liked the shuttle service in the afternoon to downtown Charleston. I would have liked to have a balcony. Also, they do not have room service, that would have been nice to have. It would have been nice for the shuttle service to go all day. There was 1 plate and 1 set of utensils in the room. I wouldn't book here again.
For a suite, the rooms were very small. Air conditioning unit had signs of mildew. Bed was not comfortable.
Location was fantastic. Easy and short walk to the main attractions in the historic district. The staff were super helpful, from the consierge service to the valet parking. Restaurant staff were pleasant and responsive. Hotel was clean and very well maintained. We would return.