Best Western Plus Rio Grande Inn

Great Stay

Prós: Staff was very helpful and accommodating, even after the website we booked through (getaroom.com), completely messed up our reservation! Breakfast was great.

Contras: My only complaint was that the beds were way to soft!

Prós: Quiet room, comfy beds, smelled pleasant, staff friendly. Breakfast was good. Decorated nicely.

Good stay for the price

Prós: everything was true to the description online. Delicious was breakfast and loved the $5 coupon. Location was right off the highway. Fitness facility was good enough. High-quality staff.

Contras: The walls of the room were pretty thin. We could hear our neighbors and the cleaning staff in the morning.

Nice

Prós: It's comfortable, the staff is friendly, the price and location are great.

Prós: Nice southwest theme. Interesting art - especially the local art behind the front desk, and even better, the explanation of it to the left of checkin. The complementary breakfast was generous, and the waitress/hostess was very nice and accommodating for my wife's special dietary needs. Keep up the good work! Mike Palatas

Contras: The latch mechanism for the hand wand of the shower in the handicap room we stayed in (112) was broken - would not lock in position on the vertical slide bar.

Stayed One Night

Prós: Overall, we had a very nice experience. The room was clean, the bed was comfy, the breakfast was delicious. That's the most I look for in a hotel, especially since we stayed for one night during a cross country road trip. It was a wonderful change from sleeping in our car at a rest area.

Contras: The only downsides were honestly very minimal, considering we stayed for only one night. I found a small roach in the bathroom that I had to dispose of, and the internet connection was very spotty and, for the most part, nonexistent.