Avaliações de hóspedes
Avaliação geral
7,4
Bom
Baseado em 4 219 avaliações
Global
7,4
Limpeza
7,8
Conforto
7,7
Recolha/Entrega
7,2
Preço/Qualidade
7,4
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Avaliações recentes
- Todas as avaliações
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- Neutras
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10,0
Prós: Excellent service. Thanks!
avaliação de
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2,0
Prós: Nothing.
Contras: Actually having the car I reserved and paid for.
avaliação de
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2,0
Prós: Due to error through Kayak my rental was at a rental center off HWY 290 called Santa Ana Auto Care not IAH. The CSR just told me it was in "Santa Ana" which gave me the impression it was in Santa Ana TX which is about 270 miles away towards Abilene. The CSR made no effort to help me sort it out.
Contras: The CSR could have made an effort to help me get a car from IAH which is where I flew in to. He just didn't seem to care at all if I was happy at all or not.
avaliação de
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5,2
Prós: Staff was very helpful.
Contras: Kayak has false information on their site. I was promised an Audi A5 as a rental vehicle, however Hertz informed that they do not carry Audi vehicles, nor does any Hertz stores in Houston. Audi A5 is only available on the KAYAK website and not directly through Hertz. This is very misleading.
avaliação de
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10,0
Prós: The pick up was fast and easy
Contras: Nothing
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10,0
Prós: Drop off was great! We were dropped off at the airport by a Hertz employee in our renal car! Saved effort unloading only one time!
avaliação de
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2,0
Prós: No full size available even though I reserved full size. Only vehicles available were full size pickups so I went to Avis and never used Hertz. Horrible customer service!
Contras: Actually having vehicles available.
avaliação de
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10,0
Prós: Everything was very smooth and car was really nice
Contras: If you could include car seats with your car rental
avaliação de
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2,0
Prós: Nothing.
Contras: Everything. I showed up at the location to pickup my rental and was told they didn't have a truck (the specific vehicle type I had reserved). They were surly and unhelpful. I stepped outside and called Hertz national reservation line with my confirmation number. Completely unhelpful.
avaliação de
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7,6
Contras: Really hard to extend my reservation. Couldn’t get anyone on the phone at the local hertz offivey
avaliação de
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2,0
Prós: Nothing
Contras: They dont tell whole info and when its fault on their end, they dont even fix it...worst customer service
avaliação de
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2,0
Prós: Nothing, the worst service I got in car rental ever
Contras: Everything need to improve
avaliação de
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10,0
Prós: Excellent service. Thanks!
avaliação de
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10,0
Prós: The pick up was fast and easy
Contras: Nothing
avaliação de
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10,0
Prós: Drop off was great! We were dropped off at the airport by a Hertz employee in our renal car! Saved effort unloading only one time!
avaliação de
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10,0
Prós: Everything was very smooth and car was really nice
Contras: If you could include car seats with your car rental
avaliação de
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2,0
Prós: Nothing.
Contras: Actually having the car I reserved and paid for.
avaliação de
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2,0
Prós: Due to error through Kayak my rental was at a rental center off HWY 290 called Santa Ana Auto Care not IAH. The CSR just told me it was in "Santa Ana" which gave me the impression it was in Santa Ana TX which is about 270 miles away towards Abilene. The CSR made no effort to help me sort it out.
Contras: The CSR could have made an effort to help me get a car from IAH which is where I flew in to. He just didn't seem to care at all if I was happy at all or not.
avaliação de
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5,2
Prós: Staff was very helpful.
Contras: Kayak has false information on their site. I was promised an Audi A5 as a rental vehicle, however Hertz informed that they do not carry Audi vehicles, nor does any Hertz stores in Houston. Audi A5 is only available on the KAYAK website and not directly through Hertz. This is very misleading.
avaliação de
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2,0
Prós: No full size available even though I reserved full size. Only vehicles available were full size pickups so I went to Avis and never used Hertz. Horrible customer service!
Contras: Actually having vehicles available.
avaliação de
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2,0
Prós: Nothing.
Contras: Everything. I showed up at the location to pickup my rental and was told they didn't have a truck (the specific vehicle type I had reserved). They were surly and unhelpful. I stepped outside and called Hertz national reservation line with my confirmation number. Completely unhelpful.
avaliação de
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2,0
Prós: Nothing
Contras: They dont tell whole info and when its fault on their end, they dont even fix it...worst customer service
avaliação de
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2,0
Prós: Nothing, the worst service I got in car rental ever
Contras: Everything need to improve
avaliação de
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Onde encontro automóveis de aluguer da Hertz em Houston?
6608 Hwy 6 North Suite E, Aluguer de automóveis com a Hertz
Morada
6608 Hwy 6 North Suite ETelefone
+1 281 859 2315Perguntas frequentes sobre alugar um carro à Hertz em Houston
Quantas estações tem a Hertz em Houston?
Hertz has 27 estações em Houston. Espreita o mapa de de estações daHertz para encontrares os melhores carros de aluguer perto de ti.
A Hertz tem uma estação no aeroporto: Aeroporto de Houston George Bush Intercntl. (IAH)?
Sim
A Hertz fornece serviços de shuttle ou transporte do aeroporto em Aeroporto de Houston George Bush Intercntl. (IAH)?
Sim