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The staff were very helpful. Clean. Rooms were pleasing and welcoming. Room 105 (bathroom only) had a very dirty smell, it prevented the guest from using it. The whirl bath in room 201 didn't work.
The location is good.The buffet breakfast is good for the roomrate. The setting is quite quaint. The hotel staff to be more warm and friendly.
Excellent location, very quiet, surprisingly,given that it is right in the City Centre. The room we were given was large, with a large well-eqipped bathroom.
It was so central to everything in Hannover city.
Breakfast was very good. Charging the room when booked.
In city centre. close to nice restaurants
Excellent location, very clean, very friendly staff. Nothing of consequence
Excellent location, nice and big room. Very good breakfast. Breakfast should be included in price.
The location and the service
Ideal situation with friendly staff and a excellent breakfast each mornining. The hotel is quiet and made for a most enjoyable stay in Hannover.
Recepcionistas atenciosos. Os serviços de Estacionamento e Internet são absurdamente caros !
O receptivo do restaurante foi muito grosseiro e a falta de respeito foi predominante. A troca dos profissionais ou a aplicação de mais treinamento podem melhorar a consideração com estrangeiros
Conforto O serviço de TV deveria ser gratuito, como acontece na maior parte dos hóteis de países desenvolvidos e até mesmo sub-desenvolvidos, visto se tratar de um tipo de conforto e não exploratório como é o caso do Maritim Grand Hotel, no qual fui extorquido em 50€ por um serviço que não utilizei.
o quarto nao tinha ar condicionado
The staffs are helpful and good customer service bathroom too packed
good location in the center, clean, simple and basic but good value for money could hear my neighbours snoring, taking showers etc. several rooms away
The room was cheap, clean and equipped with all necessities (bathroom, bed, desk, free WiFi TV [not used]). The location in the town center allows for a direct access of many interesting places in Hannover. All in all the hotel offers very good value for the price.
Value for money, clean
Nice hotel at a surprisingly low price given its central location. Wireless internet was reliably functional. Some of the rooms require the doors be renovated, if not also basically fixed (e.g. I had one with a lock where the main bar could not be used).
Free WIFI, Very close to the central station just 8-10 mins walk, very well located, breakfast was good enough, staff was very helpful. nothing
excellent breakfast and good location low speed wi-fi inretnet and I can not used Skype (but good connetion), bad pillows, noisy
Although a good walk from the station it is very well placed for sightseeing and they serve a good breakfast On a noisey road, wouldnt like to stay there in summer as no air conditioning and having windows open would be a problem
Central location, nice lounge, good restaurant. Staff fairly friendly Unstable/not working wireless connection. Staff did not understand the criticality for business travellers to have accesss to internt.
it's a very nice hotel in the centre of Hanover. Everything was really good for the 3* hotel!
Friendly & helpful staff. Spacious room, close to shopping & restraunts.
The trouble taken by staff and especially Mr Kurt Luehmann to find out information for us; and the splendid furniture ion the Chinese room. No
breakfast was good room was very tiny, dirty and smelly
I found the staff very helpful and friendly and the hotel was very comfortable and accessible to surrounding areas
o pequeno almoço é muito bom, considerando o preço. ao levantar o edredon, por baixo tinha um pequeno bicho. o quarto cheirava muito a tabaco, o que me incomodou bastante. as instalações são um pouco antigas.
Bem localizado, confortável, limpíssimo, funcionários gentis e atenciosos Funcionários não falam ingês, isso pode dificultar o atendimento de alguma necessidade do hóspede que não fale alemão
Simplicidadade na contratação via www.booking.com Situação em frente à boite e pouco conhecimento das pessoas ao redor. Esqueci o endereço e ninguém conhecia o hotel.
Nice front desk, good service. Excelent location Very little tiny room!
Peter the son of the owner was a great host. Nice having a plaza and a heated sidewalk cafe in the front of the hotel. Restaurant was good. no lift, but only a minor inconvenience
You got your own key, also for the outside door, so you feel like in your place. There is a bar/restaurant in the entrance, which is cool but prices are not so fair. The Breakfast is not included, you can get it for a normal price, it is fresh but really the simplest breakfast that you can find.
We liked the location of the hotel in the city centre. We had an excellent meal at the hotel one evening. We didn't get a warm welcome and the reception desk was tiny.In England it would be described as a pub with rooms available. The worst thing was the 55 stairs we had to climb to our rooms which were on the second floor. Chairs were provided at the end of each flight. The rooms were tiny. The double room had beds along the wall. There was no room for them to be next to each other. Although the price was very cheap I think we should have been told about the stairs. There was no lift. The staircase looked very old fashioned and in need of modernisation.Also there was no fresh fruit for breakfast - only tinned.
Closeness to the city center, insulation windows, quiteness Size of the room/bed (too small),Wall thickness (noises from adjacent rooms), worn-out shower head
Great location and liked the toy store across the way. They had some fun play areas set up outside for our kids to play with (3.5 and 2 years old).
I had a big suitcase and I was in a room on the 3rd floor....no elevator! It was alot of work to get up there and back down again with my luggage.
Hotel is in the city center so there is quick access to train and shopping centers. There are a lot of restaurants and bars available in the area. Prices are so expensive, also rooms are so small.. Slippers needed..
The hotel was quiet, despite being quite close to the Kroepcke U-Bahn station. Staff were friendly and helpful; WLAN cost only 3 Euro per day, which is a real bargain.
The service was perfect Noise in the toilette, shower and wash-basin when water was running