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Contras: No water was offered

Contras: The flight landed 2 hours later

Prós: Friendly crew

Contras: Delayed 40mins customers behave like they are on a public bus lots of pushing get impression it was first flight for many didn’t know they couldn’t stand when seat belt sign was on & applauded on landing. Check in was chaotic large family groups checking in so very slow & disorganised

Flight cancelled and told only 1 week before due to airport closure.

Prós: Very customer like

Contras: Poor customer service

very bad flight

Prós: Nothing

Contras: Discomfort No food/water No entertainment Very very bad seats Only 2 toilets

Painful experience

Contras: - The flight onward to Ahmedabad went fine but the return flight got delayed by 2 hrs, one hour to get fly from Ahmedabad and another one to land as the Mumbai airport had heavy traffic so we kept flying for an additional hour waiting for an opportunity to land. Its effect was increased by the fact that it was late at night. In fact, we were using flight rather than train to save time and it ended up costing us 5 hours between waiting and flight. - There was no food available on the flight apart from food that one should buy at an extra cost.