Contras: First time in my life where i can't pay by booking or agency (my Wife had to pay there by credit card) Nevermore!!
Prós: coffee was good.
Contras: breakfast could of been better.
Prós: Everything was so convenient and comfortable. I felt as if it was my home.
Prós: Beautiful territory, clean comfortable rooms, great facilities (gym, spa and pool area), great room service menu, nice beach area and high level service all the way! Loved it and totally recommend!
Contras: A bit too far away from city centre
Prós: Excellent swimming pool and thermal area, great spa! Big property, lots of things to do! Delicious breakfast buffet with variety to keep you excited at least for a week!
Contras: In a 5 star hotels they usually tidy up your room twice a day, and at Kempinski it's only once.
Prós: Staff was very polite, location of hotel is perfect
Contras: Price for the food was little bit high
Prós: Location !! Brand !! Here Sorry seems to be the easiest word !!!
Contras: Poor service and quality , lack of understanding in guest relations . Air condition system has regular technical problem . During the stay had get fixed on a regular basis . Still has a long way to go...
Prós: This time (March holiday weekend) everything was perfect. In my last review I mentioned that it would be great to swim in the outdoor pool if it was heated and this time it was! The rest: the food, ...
Contras: All was great!
Prós: Great location, although not enough pointers direction. A nice view of the bay and mountains. Very-very-very friendly staff. Breakfast is excellent (enough variety even if you come for a week).
Contras: When leaving waited 10 minutes until the check number. Do not believe their guests. This never seen.
Prós: Very well run hotel with friendly and helpful staff. It's affordable and really gives you the best they have got and is recently build . Definately a good deal. Always happy receptionists with ...
Prós: Stay at this hotel many times. Simple yet very good
Prós: Walking distance from the sea, very friendly staff, comfy beds, clean bathroom. Many little food shops right around the corner. The managers/receptionists were extremely helpful and professional.
Contras: Cigarette smoke was somehow coming through the vent in the bathroom. Breakfast was russian style of course, but quite strange for the european taste. No real coffee machine either, only instant coffee...
Prós: Very friendly staff , food fresh love cold soup , loved the iced glasses in freezer for the very cool beer Nice walk down to beach Missed out on walking under the flight path to airport , will ...
Contras: Nothing to complain about Excellent service Good price good experience
Prós: The owner is really kind and helpful; he did his best with us as foreigners; he was very hospitable; the location is great; the food is just extraordinary; the best i have tasted so far in Russia ; I ...