The staff were very helpful and friendly. The rooms are beautiful and eco friendly. The rooms are clean the breakfast is amazing. The bar has a large drink menu and the drinks are reasonably priced. There is public transportation available and restaurants around that aren't very far away. The bed's are kind of hard and the pillows aren't very comfortable, you have to pay for parking in the parking house, but there is parking close by.
good value for a business trip to the Frankfurt area
Location, facilities. The shower cabinet should be cleaned better. A second pillow would be good even if it was a single room. TV should be LCD in this era.
The staff were extremely hospitable, polite and helpful. Since in Frankfurt 4 star hotels do not have porters, the front office staff volunteered to assist with our baggage. Although the room was compact, all the conveniences were arranged in a manner maximizing space and visual appeal. Small old-fashioned tv set with no satellite tv in the standard package.
nice athmosfere, charming personnel, everything went right perhaps a bit to the side of Fkft, but no problem if you have a car or don't mind to pay short taxi rides
Closed to animation
fitness room, shower, close to attraction VAT to pay for the check out
Good service and breakfast is really delicious. The carpark is spacious and conveniently located.
Staff were excellent! Particularly at the bar and reception. However, the room was so dirty. There was an inch of dust, glasses were not cleared away at any point, no soap nor toilet paper. It is a shame as it spoilt the stay. It was very expensive, but it was first day of Automechanica so to be expected. If the room had have been cleaner I would have stayed at this hotel again, hotel was lovely and staff were so friendly!
The breakfast was great, I liked the stylish rooms and the private parking place behind the hotel. The metro station is near, altough the hotel is a bit far from the city centre. Maybe someone could be bothered because of the glassy shower and a bit dark rooms, the view through the window is nothing special (a backyard and a wierd hotel nextdoor).
The rooms are absolutely clean, the hotel is located in a quiet and pleasant environment There is no city tour desk or guide in the hotel, and the staff did not help us to find any city tour
the appartment was clear and comfortable it was not suitable for two persons because the second bed was for person not more than 1.55m high and of course the bathroom has was almost in the main bedroom.Also there were not availability for breakfast,although in the offer through booking.com there were price for breakfast.
The staff is very helpful and kind, the apartments are clean and comfortable, the area is very nice and quiet and tram is near
Comfortable, spacious and clean room Only one large uncomfortable pillow
Lovely apartment, good location.
Hotel location was very good for us because we attended the Frankfurt Fair. The tram took us directly to the Fair. Hotel staff was very frendly and helpful. Rooms were nicely decorated and extremly clean.
Location - perfect / Staff - friendly and helpful / Excellent value for money Breakfast - expensive option / Bathroom - no shampoo, no shower gel
very kind staff The bed was seperated from the room, one floor higher, very unpractical. And the TV was behind the bed, so you can hardly watch it.
Very elegant, clean, comfortable and spacious appartment As this is an appartment hotel you need to think ahead if you want f.ex internet access before the desk closes in the evening
I liked the staff. They were very friendly and helpful.
Proximidade ao centro de exposições
Conforto e localização adequados para quem viaja a negocios O serviço de internete gratis disponibilizado (com um computador apenas) pelo hotel precisa ou de mais computador ou de um disciplinamento do seu uso pelos hospedes, pois não pude ter acesso a este serviço por que um hospede simplismente tomou conta do computador a noite inteira. Este hospede, surpreendentemente mal educado, não se preocupou, nem os funcionarios do hotel tomaram providencias, a presença minha e de outros hospedes aguardando por aproximadamente duas horas. Inadimissível num pais como a Alemanha e numa cidade como Frankfurt.
Simpatia e eficácia dos serviços.
Location, breakfast buffet Maid service (tossed pyjamas to a chair instaed of folding them); better coordination between staff in restaurant and kitchen (wrong dishes were served the two days we stayed)
Localização privilegiada, a 150 metros do ponto do strassenbahn. A mesma de sempre: os hotéis deveriam oferecer internet gratuitamente, como ocorre no Brasil, já incluído no preço da diária.
Compreencao quanto a minha reserva, que em principio, comecaria no dia 28;05, mas por questoes burocraticas, nao pude sair do pais (Arabia Saudita) aonde estava em missao oficial do Governo Brasileiro, por nao ter solicitado visto de saide em tempo habil. Nao. Pediria descupas pela falta de acentuacao, pois ainda nao consegui configurar corretamente o meu comput. Sorry
Hotel calmo. Cama super confortável. Perto do Frankfurt Festhalle.
Decoração. Os funcionários de limpeza não tem colocado os artigos de higiene com regularidade.
O atendimento à chegada foi muito bom, já que as funcionárias fizeram um esforço significativo para compreender bem as minhas preocupações, relacionadas com o idioma. O Hotel foi muito atencioso, respondendo antes uns dias a pedidos meus sobre utilização de transporte publico do centro da cidade para o hotel e vice-versa. Neste aspecto nao tenho algo a dizer.
O Hotel não oferece muita hospitalidade. Tem aspecto de velho e carente de cuidados. Melhorar a qualidade no atendimento. E nos quartos.
the breakfast non smoking room
Romance far from main station
Great location, nice staff and delicious breakfast. room was a bit small and hard to get around.
quiet location & centrally placed within good walking distance to underground stations. excellent breakfast - well stocked and fresh with super variety. extremely clean well appointed bedrooms no facilities to make cup of coffee and no wine in fridge, only beer or soft drinks
The breakfast was superb - includes a hot and cold buffet. The location is ideal for anyone attending a conference at the Frankfurt Fair (Messer Frankfurt) as location wise, it's approximately a 10-15 minute pleasant walk. The room was on a high floor, and was large, spacious and had air con. Hotel was quiet and staff friendly. Internet access in reception as well. Good location for shops and restaurants. No
A very pleasant atmosphere ,friendly staff and a very good breakfast The lack of tea/coffee in the room
Hotel staff were very kind. It has an atmosphere not available at a big hotel. Buffe breakfast was very nice. It is not what I did not like. Because of a limited space within which the hotel must be arranged, those who like a big room/large mirror type set ups may not like the hotel. One thing I would suggest is the sound insulation: if possible, that would need to be improved.
Clean room edging on inner yard - very quiet, with comfortable bed and mini-bar No free wireless internet access in the rooms.
O café da manhã era muito bom, o serviço de internet wireless gratuito funcionou bem, o atendentes do do hotel, embora falem pouco inglês são eficientes e amáveis. O único problema é a proximidade dos trilhos do trem e do metrô, que não chegou a ser grave, pois o hotel conta com duas janelas anti-ruído e a insonorização é muito boa. O quarto que nos deram eram muito amplo e os preços eram muito razoáveis, comparativamente.
Free wifi, nice design, good price, clean, close to the city and close to the S-bahn. The pillows were to soft and synthetic.
I found it to be a clean hotel with pleasant reception staff, only a mile from exhibition centre ideal for train spotters Didnt think this hotel offered value for money. Booked a double room and got a twin which was just big enough to fit the 2 beds in. No fridge, pokey bathroom and tv with lots of channels but only cnn in english. The view from the front windows, which is where my room was , is a train station, ideal for a good nights sleep (sarcasm!!!). Disappointing!!!!
Staff was very helpful and took very good care of me. A mini bar in the room would have been nice.
Close to the center and Fair Small rooms, someones empty bottles were in the room all the days of stay, impossibility to cancel the last day of stay.
the hotel had only just opened and there were one or to tething problems , but overall, the sevice and quality were good
Well located, 200m away from the s-bahn. 10mins to the heart of Frankfurt. Room was clean, staff really helpful and friendly.
The staff was helpful and freindly, despite my poor german. The room was small, but comfortable. I would have one larger bed (I had 2 twin). the bed had only a duvet (no top sheet or blanket), which was disconcerting to tis american traveler.
It is very close to the fairground and the subway. The hotel was not finished yet!!!
It is a quite a new one, very good service, clean, quite and comvenient.
convenient to messe and modern interior noise from trains if window opened: there is no aircon
The room; well and originally decorated with attention to detail, quite unlike your usual bland hotel room. The recommendation in my Marco Polo Guide book was a good one!
room & breakfast
Friendly service. Location in the city. Breakfast brought to room. Inexpensive. It's a nice, inexpensive bed & breakfast. Don't expect more than that - it doesn't have hotel facilities.
Less than 5 minutes to the Messe. Very friendly and helpful staff. Overall quite comfortable. A little old and whilst not falling apart in need of some renovation.
Attention to detail and personal touches in room,wonderful varied breakfasts served to enjoy at leisure in your room; very clean and quiet location close to some great restaurants; and very welcoming and helpful owners. No
It's near the fair, only 5 min. walk to the exhibition center.Very nice and friendly personal. I recommend to the people that like to feel there like in a house atmosphere. A Casa is like at house.
It was ideally situated for either walking or taking the public transport into town, the owner was very obliging when we wanted somewhere to leave our luggage after we checked out on our last day.
Friendly and helpful people, comfortable room, nice breakfast
Everything was great! I stayed during the musikmesse, so the prices are higher and not really cheap, but was still fair specially if you think that they're located 1km or less from the fair.
It was very well thought. The staff was very friendly. Everything was neat and cute. Maybe it was a little bit cold at nights. But given the German system of central heating, it was understandable that the hotel management may not have wanted to increase the heating.
the food, hotel services and hotel personals were perfect. the room was beautiful, and restaurant and bar were perfect. the hotel is located good place.
free internet connexion slow waitress services
close to Frankfurt airport as well as Frankfurt city prices changes within 12 hours, and small and noisy bathroom (plastic build in bathrooms)
clean rooms, nice stuff, big bed :)
I didn't have minibar in room
The closeness to the messe, and the distance from the downtown noise Lack of parking for a lager size car
Room is clean Poor breakfast
Room was very clean Few vegetables in brealfast, further, could not have any fruit on Oct.19th.