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Hotel muito novo e confortável localizado em frente da praia custo do valet parking é muito alto e o alto não tem free wi-fi.
Delicadeza dos funcionários e conforto dos quartos
Atenção dos funcionários Preço elevado do estacionamento
muito bom custo beneficio, vale a pena, suite enorme, e muito conforto
Nice large room and decor Hotel Pool and Lobby are very nice Restaurants are fun Missing remote, room service book, etc. upon arrival and took about 45 min to bring it up. Food prices on room service menu. View of construction site with blocked view of ocean on "oceanview room"
I know this might sound wired but the shower, hotel showers are usually bad but this one was great! Lots of pressure and never ran out of hot water. The king bed was very lumpy and uncomfortable.
Great location. Comfortable bed and room. Dated and worn out furniture and kitchen cabinets.
Great location right on the beach. Large, comfortable rooms. The staff allowed me to check in a few hours early since they had a clean room ready. Nightly turn down service with chocolates on my pillow were a nice touch. Front desk staff was average. At best. At a hotel of this caliber I expected a lot more courtesy and friendliness. Broken shower. No available chairs at the pool TWO days in a row. No bellhop to carry my luggage. And no apologies when I told them about my underwhelming experience.
I have stayed at the Atlantic twice and there is literally nothing one could not like about this hotel. That my trip was not longer :)
The services and facilities at this hotel and the hotel staff outdoing themselves to assist you. A must: Rooms should have a better soundproof protection, especially the doors. You constanly hear noise from the corridor or even from the adjacent room through the communicating door room.
The service, food and staff were amazing Can't think of anything
I loved that we got upgraded to a very large suite. It was a beautiful "apartment". Great hugh balcony. Nice finishes. I didn't like that there was nothing to cook with (despite the full kitchen). The kitchen was vey very dirty and I had to spend time cleaning it. Not what I want to do I vacation.
No housekeeping No available chairs, etc for the beach
well appointed rooms
friendly efficient staff and service. we were upgraded to larger room, which felt like an apartment. The hotel appeared to be located on the beach, but there was a busy road between the beach and hotel.
I loved everything. Especially the staff. Marisa or Marisha ( not sure how to pronounce it) was extremely helpful. We will be coming back just because the way we were treated by the people there.
Maggie was quite accomdodating and friendly. Super location and excellent value for money. Would stay there again It was straight out of the 60's so it might not appeal to someone expecting all the creature comforts of a brand new hotel. For those of us that travelled in the 60's though, it brought back a lot of memories.
Location, Location, Location, a little gem amongst the really big high rises hotels
Location was great and staff very friendly and helpful. Had more amenities in the room than expected. Needs a good, detailed cleaning. Air conditioning unit couldn't keep up with the heat (is old)
The rooms were clean and large, we stayed in one of the kitchenettes and it was larger than most first apartments. The bed was needing replacing.
because it is close to the shuttle to convention center for our meeting the attittute of the owner/manager is very bad. She let me to wait from 10:00 am to 12:30pm in order to check out (she should be there from 9:00 am to 5:00 pm according to their schedule), which made me miss an important meeting.
Design to the top. "W" stands for "Weird". The lobby is the "Living Room", the health club "Sweat", the pool is "Wet" and so on. Great glass shower in the middle of the room => do not share your room with someone you're not intimate with. Jelly fish tank in the restaurant with LED lights. Fur alligator on the bed with remote control in its mouth etc... I arrived on Saturday evening when the music in the "living room" (sic) was so loud, that I had to scream at the lady behind the reception to get heard. Also, the air condition was way too cold, up to a point where I got so cold in the bar, that I wouldn't have a drink.
Not the best or easiest to get around
You can dress a hotel up as much as you like but at the end of the day it's the little things that matter. No amount of cool design and edgy décor can cover up shoddy (and rude!) service, uncomfortable beds, loud and difficult to control air conditioning, or disappointing food and drink. The check in staff was rude, the cocktail waitress was rude and slow, the food at breakfast was cold, my room was hot and cold, and the bed had been made by someone who doesn't believe in tucking in a fitted sheet to eliminate wrinkles. Even at half the price it was a rip off.
Under Construction, if a property is under construction it should be noted when booking. All of the hotel services were under par because of it
The staff was friendly and verv accommodating. There was some confusion with the check in and check out times. The bathroom in the room lacks privacy.
Very friendly attentive staff No help offered with luggage or to find room or to work gadgets in room. AC set to 55 F on arrival -ridiculous waste of energy. Dirty spashes on wall took 3 days to remove. Room service took 70 minutes to deliver. woken at 2am on first night by alarm radio. Woken at 6-30 am on last night by wake up call to wrong room. Not enough elevators, long waits and crowded elevators. Little things, but at that high price it should be perfect.Not worth the extra for a south view. You still could not get sun on the balcony in March. View not much different to north view, but a big difference in price.
Beautiful hotel, great rooms, excellent in house restaurant, cool bar and lounge, wonderful staff No
Location No free wifi
Your employees were very helpful and kind. a little expensive,however competitive.
the hotel is clean, good location & nice pools the ocean front pool was to cold they charge $34 a night to park they tried to charge me $25 just to take the goodie box & alcohol out of my room - insane
Balcony. Was able to check in at 9 am Ordered 95 dollar room service. Filet and wings. Filet extra burnt. Wings dry and trash. Complained. Got no credit. Needed fridge to store insulin called and received 4 hours later. Asked for towels at night waited 2 hours to shower. Worst
Loved the glass shower and beach front view from the balcony. Long check in wait time.
Os quartos eram pequenos. Nenhum isolamento acústico, então podíamos ouvir tudo no quarto ao lado. O relógio não funcionava. As instalações eram antigas. Foi HORRÍVEL!!!
A localização é excelente. melhorar a limpeza do hotel.
Excelente localização, cadeiras e toalha de praia, excelente serviço.
Excelente localização, acessível. Os funcionários da recepção foram amigável e útil. Quarto cheirava a mofo, casa de banho datado.
Old fashioned beach area hotel recently renovated. Really lovely and family run. Full kitchen including dishwasher. Dining Table, living room with flat screen TV, King master bed two night stands and chest of drawers and another flat screen TV, nice size bathroom with glass enclosed shower, huge closet for clothes, two free beach chairs and a beach umbrella. Tile floors through out makes it feel clean instead of rug full of sand. A real gem !! Nothing !!
A tranquilidade do ambiente , a hospitalidade e a vontade de me ajudar do Earl ( entendi assim) e de outros dois hóspedes Larry /Carlos pois o meu inglês é pobre . Tive que deixar o quarto aberto porque pelo horário do meu vôo em Miami precisava sair cedo( 0730 AM ) ainda não havia ninguém na recepção. Ficou complicado inclusive conseguir chegar a tempo. Pegar taxi,falar ao telefone (sem celular) . Na véspera ao chegar ao hotel também não tinha mais ninguém na recepção.