The room was very nice and very spacious. The towel warmer was a nice touch. Everything was extremely clean. A frig would have been a nice addition.
The hotel was central to the sights in Erfurt, the on-site car parking facility was excellent and a must in town which has such complex oneway traffic systems and pedestrian streets.
The Hotel Am Kaisersaal is well situated in the city for seeing all the historical sites, shopping, eating, relaxing, and near public transportation. I'd go back in a heart-beat.
very nice and clean hotel, staff OK, good restaurant
excellent value, very spacious room and breakfast. hotel a distance from centre however free tram rides available for duration of stay, taking 5 minutes to centre.
Asked for a non smoking room, when i arrived they made me pay money more for a non smoking room, not advised on this! told it depended on the request for the rooms.
This was a nice hotel situated not far from the railway station ( 2 stops)via the number 3 or 4 buses. The hotel provided a free visitors bus pass for the city during our stay. Reception staff were very helpful. As with most hotels in europe there were no english speaking channels on the TV. Only one soft pillow was provided on the beds. Could not read the restaurant menu as none of the menu was in english.
The room was quite big. The breakfast was good. Parking was underneath and we were not warned about which lift to take. We ended up in a nursing home with no way out! Not a great way to start. The htoel is quite a way from town though we did walk it twice and a tram is only 100m away. Some of the tv channels were not properly tuned and there were none of the normal english language channels that we expected.
The hotel was suitable for my needs, general business. No
Da localização. Realizei a reserva através do website e quando cheguei no hotel, não havia reserva, mesmo eu apresentado o impresso com o número da mesma.
A localização é muito boa deveria ter internet rápida gratis, não com limite de tempo e velocidade
O quarto é pequeno, mas bem decorado. O café da manhã é excelente. A localização do hotel é boa.
muito bem localizado o wc/bathroom
Da localização junto `s Estação de trem, que oferece acesso também a outros transportes locais (onibus e strassenbahn) sem custo, usando um cartão do hotel. Também é na estação que se concentram os negócios abertos até mais tarde, porque até restaurantes na cidade fecham por volta de 22h.Café da manhã completíssimo que vale por uma refeição ( e custa quase que o mesmo que uma refeição- 13 euros)..Mobiliário super funcional . somente o fato de cobrarem pela Internet, um valor que considero alto (10 Euros por 2 horas)., fora que o sistema do provedor do Hotel não nos permite controlar o tempo gasto x tempo disponível, de modo que pode-se sair do ar nomeio de uma conversa ou no meio de um e-mail, tendo que providenciar outro cartão e começar tudo de novo.
Da localização. Alto custo para utilização da internet, 10 euros por 120 min. Não ficaria novamente no hotel devido a não ter internet gratis.
Hotel is Ok Room nice and very clean but strange smell ( Odour control?) Restuaurant moderate Price OK ( I ordered pork but meat was still partly frozen)
Every thing really. Especially the staffs are the most friendly and helpful I have ever met.
Being away from the city centre, I found it very quiet. The bed is comfortable & the car parking is very convenient
Nice environment Payed internet connection, I do not see the reason for requiring the money for this service. It could be for free nowadays.
very good service, quiet place far away to walk to city center
The staff was friendly and helpful. Room was clean and practical with comfortable beds. Great breakfast and free wifi Internet in lobby. I don't care for hotels that don't provide free in-room wifi Internet in this day and age. Did not care for walk-in shower stall.
Helpful staff location - no public transport other than taxis
Friendly staff, quiet neighbourhood It's very ugly, it's not attractive in any sense, but maybe it's quite cheap compared to the other hotels. It's certainly not worth 4 stars.
The staff is very friendly. We were even allowed to check in as soon as we arrived, which was quite some time before check-in time. From the hotel you easily reach a tram stop, which takes you to the city center. The breakfast buffet was very nice and of good quality. The shower does not seem very well-thought. There is a little wall, but no curtain to separate the shower from the rest of the bathroom. Also, we missed facilities to make some coffee and tea. Despite these minor points of criticism, the hotel was good value for money.
A very comfortable hotel in a beautiful city.It is in a good location a short walk from the station and the city centre.The breakfast in the hotel is too expensive but there are plenty of good cafe's on Anger that offer breakfast for about 4 euros
Small but very cosy hotel, with extremely helpful staff
very freindly and helpful staff did not take breakfast, at €15 each it is to expensive,near station for 3 people it was €17.55.
professionalism and kindness of service staff; location close to pedestriasn zone downtown with parking garage
Location to the city centre so my wife could go shoppong while I was in a business meeting. Not easy to find using a map only. The rental car GPS took us right to the front door, however the street is narrow and parking garage is tight to enter and exit.
Great location, easy parking, overall a very good hotel. Have a very fine restaurant if you're looking for haute cuisine. Breakfast too expensive, otherwise would have got excellent for value too.
The comfort of the room
Very friendly staff! (Big) dog price: 7€/night. Very expensive (wifi) Internet access: 8€/hour!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Cleanliness. The noise of the motorway and four lane interstate route nearby.
The hotel was a short 10 minute drive from city center. the location felt a bit more rural, though it wasn't really. staff was nice, outdoor cafe/bar was fun and relaxing. hairdryer and shampoo and soap in room for your use. great value for the money!
the beds were comfortable and the room was nice and clean.
price noise from outside, smoke
personal service, friendly staff
the staff were very helpful and friendly.
Your staff were very attentive and provided us with any assistance we required, especially understanding our language. This was much appreciated. Only fault was that no facilities available in the room to have a tea or coffee.
Location was very good for access to the town centre, especially if arriving by train or car, good underground car park nearby. Restaurant was very adequate. Staff excellent.
single room was quite large the wind was very noisy-maybe not the hotel's fault, but it whistled through the corridors....
I liked the hotel and excelent location.
Clean, comfortable room; execellent breakfast; very kind staff. No.
The room was very comfortable. Good sized space and roomy bathroom.The staff was very attentive and helpful.Breakfast was outstanding, with lots of choices and impecable service.We had dinner in the restaurant one evening and at the bar the next evening. Delicious and very fairly priced! We highly recommend this hotel to anyone visiting this area. Plenty of free parking was a huge plus too!
Large rooms, convenient location, very good breakfast Too little pillows.. (but this is a problem of nearly all modern hotels..)
Quiet, friendly, clean.
Friendly staff, spoke good English, excellent food, reasonably priced.
After taking a holiday across Europe once more, still the best hotel we have stayed in.
Friendly staff remembers you from previous stays, and will seek to mold your stay to your needs.
The hotel and the staff were very friendly. They spoke english and made us feel right at home. I would recommend this hotel to everyone.