The hotel has a great location and the breakfast is awesome!
Very good location, very clean, good food Reception staff was not qualified enough, a lot of mistakes and confusions
Perfect beach location; hotel and room against all our expectations very clean !!!!! unfortunately no european breakfast, but only israely breakfast which is quite "heavy" ! Breakfast-room huge and too noisy, but one gets used to it.
Hotel is very tasetfully designed and furnished, very modern.Buffet brekfast is abundant and good quality food. Exellent location, beautiful view from the top room we had. Loud music from nearby beach bar was annoying and loud till midnight.
Location, service. nothing
Location adn breakfast buffet. Service. Somewhat overpriced
Excelente hotel, categoria internacional. Quarto amplo, bonito, confortável, sofisticado, espaçoso e muito bem localizado. Varanda, linda vista, café da manhã inesquecível. Tudo de bom!!! O único defeito do hotel é cobrar pelo uso da internet sem fio. Postura mediocre nos dias atuais, até o mais singelo hotel oferece este conforto sem ônus para o cliente. Outro quesito, só há um computador para ser usado pelos hóspedes no loby do hotel, assim quem não leva seu prõprio pc enfrenta uma desagradãvel fila.
custo beneficio, preco bom , para um hotel excelente room service 24hs so funciona de dia e nos fins de semana
Sua boa localização associado ao seu conforto fazem do hotel uma boa escolha com um custo compatível. Pequenos serviços de manutenção já se fazem necessários, visto que é um hotel com alguns anos de atividade
Hotel maravilhoso, vista cinematográfica, café da manhã israelense de primeirissima linha, serviços ótimos, telefone internacional gratis, pacotes de turismo pelo preço de mercado - RECOMENDAMOS
que o chek out e feito as 11 horas ,estando as 10hs na recepcao e o chek in as 16 horas, nunca peguei esses horarios em hotel nenhum,nao completava 2 diarias . tb nao gostei da localizacao do quarto ,ficava no alto de uma montanha ,e todas as vezes que queria ir ate o quarto ,tinha que esperar um carrinho para ir ate o quarto.
O hotel é muito charmoso combinando arquitetura e o cenário mar-montanha. O café da manhã é farto e variado e o terraço com piscina sobre o mar Vermelho muito bonito. Coral Reef que fica muito próxima é ótima e o Observatório bem em frente. Para jantar no hotel é necessário reservar junto com a diária. Não estando o jantar incluído na diária o preço é desproporcionalmente alto. Havia poucas opções de restaurantes abertos nas proximidades do hotel para o jantar (para o almoço há várias junto à praia porém fecham para o jantar) necessitando ir até a cidade (20 minutos de carro).
I liked the room service Most staff at the reception desk (except for Megan) are not attentive, they are slow and are not interested to serve your needs, the staff at the lobby restaurant do not conceal irritation by work.
the breakfast buffet was amazing - we never saw anything like it. The pool was great and the service was excellent. It was very affordable - we got what we paid for and so much more. I would definitely stay there the next time i visit eilat.
Staff was amazingly friendly and helpful and truly seemed to care that everything is was ok. Free breakfast was over the top in terms of choices and variety of food. If you are going to Eilat and want to be in North Beach (on the boardwalk) and near food, shopping, carnival, this is a very central and nice place to stay.
i have stayed at this hotel before and i love the feeling of luxury it has, and the staff are very friendly
The hotel was run down and smelled like smoke in hallway. Toilet didn't flush. Took 45 minutes to get a toothbrush. Non friendly staff. Dirty rags on floor of elevator. Not worth the money, Not 5 stars, Maybe 2!
3 days relaxing the watertemperature of the swimmingpool
Decent value for the money, and the food was good. Ambiance of the hotel is nice too. Close to everything. The weather was terrible, but in no way was that the hotel's fault.
Absoulotly nothing horrible service Absoulotly everything
Good location, nice breakfast, large rooms, clean Unpleasant hotel staff, quite poor maintenance (leaking water, unflushable toilet, stained carpets, etc.etc.)
excellent food. Very nice pool area. Cleanliness. treatments in spa. Took quite a long time- nearly a full afternnon - for reception staff to accept that the phone in my room was indeed broken. Four staff members kept telling me I was using the wrong codes. Finally a very nice maintenance man got it sorted. Did not like the congestion at reception area and having to wait for service on a number of occasions.
This hotel can not be classified 5 star its more like a 3 star. Limited facilities and gives the feeling of being on budget holiday camp
They had a really great breakfast, fresh and lots of different food to choose from, bear in mind Israeli breakfast, so no meat dishes. You could also have a minute made omelette if you wanted. Surprisingly good gym for being a hotel gym, even for someone who is a bit more advanced and want to use free weights, not bad at all! Nice seaview from the balcony. Could definetely come back to that place.
Actually I did like nothing in this hotel. City is good, hotel is nothing. Everything in this hotel is very old. I feel like it was constructed and furnished 30 years ago and till now has never been renovated. A lot of smells of cheap deodorants everywhere. It should stand for maximum of 3 stars.
Good location, near the sea and Eilat center area. Breakfast should be open later, at least until 11 AM, better till noon. WiFi Internet should be available throughout all floors and in all rooms and free of charge.
Some of the standard rooms are very little and to get in to some of the room the gusts need to up stairs about 10 stairs (without elevator)
Perfect view from the room, rooms are quite clean, customer service works quite well, all requests are fullfilled quickly and the quality is checked by customer service, good food beds are short and not very comfortable, a bit noisy from the promenade
Food selection gate to the beach open only at 6 AM
i love the modern look of the hotel and the fact that it was on the beach
the swimming pool was great. proximity to the beach/beach front was good. breakfast was excellent (but definitely too busy after 8:30am) the rooms were not 100% cleaned and outside /balcony furniture was not cleaned. carpets very dirty. fittings in bathrooms falling off. request for high floor ignored (was put on 1st floor). air conditioning had to be on MAX adequate (we were not sweating) but could have been much better. sound on TV was terrible (had to have volume on max to try hear). one room key did not work and took 2 attempts to get fixed. In fairness, we did not complain about any of this - so we did not give hotel a chance to change our room (we were already unpacked).
reception was pleasant, room were reasonable sized and clean; facilities quite good - health spa etc. it is a family hotel; three large pools, but if you want to swim and not just splash around, it is not possible. It is really great for families with kids who are all over the place, a bit noisy. We took the room, because everything else was booked that weekend.
Fits the need of the kids packed
The attention to client does not apply in this hotel
Very nice room, clean and well appointed. Hotel was great and breakfast was awesome. Price charged was ~$10 (USD)/night more then listed on site, not sure why. Was busy for mid-week and lots of families w/ kids that could be loud at times.
The hotel intend to young people who whould like to stay in the pool over the day. There is no any other places / bars in the hotel that can be interested. The customer service department were very nice and efficient. . The staff are very nice and welcoming. I recommand on this hotel only for people who want to be only in the pool during their vacation. The hotel is not close to the beach. The rooms are very simple with small balcony facing the pool. The additional bed in the double room is very small adn can be used only for small child.
Free parking Bad location (far from center, far from the beach, too close to the airport), bad smell on the ground floor, pool (not heated) too cold to use. Rooms are not clean (stains on carpet and mattress). Overprised, paid $70 for up upgraded room with "pool access", wasn't worth it. No access to mini bar and room service because hotel policy is to up upfront for your entire stay before you check in. Staff not helpfull, most did not speak English.
There were some nice things about the hotel, namely the pool as well as the daily breakfast. The amenties were limited for a hotel of that expense (e.g., absence of shampoo, conditioner, lotion, bottled water). We found the hotel significantly overpriced especially given its location (i.e., distance from the sea) and the current, dismal economic climate. In hindsight, we would not have spent this much money on a hotel of limited amenties in the room and its distance to the sea. Please let us know if Israelis pay the same price as visitors from other countries such as the USA. We wonder about that.
Hotel is well designed Service is spotty, no hair drier in the room, no printer at the internet station, annoying checks and paper signing every time you order a glass of wine in the restaurant, etc.
We had room with private terrace by the pool it was really nice to go swim and breakfast until 12.00, great
The pool design / views from rooms onto it / direct access from all floor areas; the bar and terrace. Service was less than quick / sharp - but no different from my experience at another Israeli hotel which I'd also recommend.
Not on the beach, but beautiful pool more than makes up for that. Clean and very pleasant. Wish we had known that the first floor rooms have private pool area. That would have been fun. Plenty of pool side chairs and umbrellas. Great breakfast with plenty of service. Would definitely recommend this hotel.
Localizacão Hotel para grupos e excursões torna a estadia de clientes individuais fora da atmosfera de lazer nas áreas comuns como piscina e restaurante.
Não gostei de nada em especial. Achei o hotel sem nada que chame atenção. É um hotel muito grande, muita gente no hall, o que leva a alguma confusão. Não é meu estilo de hospedagem.
Café da manhã muito completo, quartos espaçosos. Atendimento péssimo dos funcionários que não parecem ter formação nenhuma de atendimento ao cliente. Muita confusão nos corredores dos quartos, barulho, jovens bebados, lixo jogado pelo corredor e nenhum controle para evitar essas situações. 2 Elevadores pequenos para tantos hospedes.
Gostei da condição de hospedar um casal e duas crianças em um mesmo quarto. Wi fi cobrado a parte e caro.
O hotel é um pouco distante do centro da cidade, porém é disponibilizado um tikets para um shuttle bus que leva e traz de hora em hora... muito legal!!
O acesso a internet é cobrado. A piscina fecha muito cedo.
Recepção muito atenciosa,café da manhã adequado.
food was excellent i had a problem regarding the billing with this hotel. I did the booking through you at one price, and when I came to check out they wouldn't accept the agreed price. I am awaiting my credit card bill to see what they actually charge me. Obvioulsy if there is a difference I will get in touch with you again. I am very upset about this as It delayed my departure while I tried to resolve the matter, eventually I just left as I was already late.
Pool area, food, rooms, free parking Surly staff, charge for internet, high cost of single occupancy room
I liked the hotel's facilities, location to the beach and the local attractions.
Meals, mostly supper, were fairly good The staff, apart from one receptionist, were not polite. The hotel was under renovations, and most of the amenities (fitness, spa) were not available at the hotel. The exchange rate from us Dollars to local curency was worse than the one given by 2 other currency exchange places in Town. Since it's officialy fall, a/c is turned off, and guests are told to open the balcony door if hot. Posted hours of operation for the kids play area were not observed.
o hotel tem um elevador que nao tem sensor e além de ter fechado em mim, fechou em outras pessoas tbm.
Disponibilidade do pessoal e localização
funcionarios bastante atenciosos e prestativos. o hotel possui uma boa infra-estrutura alem de ter uma visão privilegiada da cidade, uma boa opção para quem busca um ambiente confortável a um preço bastante atraente.
The Rio Hotel was well situated near the main attractions in Eilat. A short walk to the beach and shopping areas was easy and simple to navigate. The airport is 2 minutes away for those who choose to fly down. The Hotel is across the street from cafes and stores. The pool is beautiful and well maintained with sun filtering in most of the day. The large beach umbrellas are very helpful in keeping the hot afternoon sun at bay. The buffet breakfast offers many items and provides a healthy start to the day. We found the front desk staff to be friendly and helpful and the room was clean and comfortable. The amenities were simple and reasonable for this type of hotel. The only problem we had was finding the hotel. The sign was not obvious to us as we drove by it when we first came to Eilat. Parking is available but it is a short walk from the hotel.
extremely clean and comfortable
Excellent hotel with beautiful garden and swimming-pool. Huge suite with everything available you can think of. We were a family a three and I can only recommend this hotel for families.
Big suites, very nice location, pretty litle heated pool for small ones, The food is satisfactory, would not opt for a full board, every possible restaurant available within 3 minutes walk. Posh shoping area in the lobby area of the hotel, new entertainment complex "king city" jus a walk away. We stayed with 2 kids, so it was a good choice. Other hotels with family suites were full somehow. Out of season - some facilities closed. Some minor maintenance problems like open electricity wires or parking gate cards not fixed for a week. Outrageously expensive wifi for a digitalized country!!!!
Loved that it had parking and that it was so close to the promenade. Super comfortable bed as well. Check in took way too long. Did not realize there would be so many kids!
The staff was incredibly friendly and extremely warm. The room was beautiful and the facilities were very well maintained. It was perfect for families with small children and we will definitely stay there again! Everything was great!
its good for families, very close to the beach
Size of the room
The flowers and plants within the grounds were beautifully maintained, and there was plenty of space to find a quiet spot to relax.
The room and bathroom were clean and well equipped with what we needed (for example, there were enough surfaces to place things on and enough hanger for towels and clothes, and even a clothes rack to dry our wet swim suits). I also liked that the outside, where WiFi signal was stronger, there was a picnic table set amidst trees. Also, it had convenient parking. It was a little hard to find, because the street the hotel is on is a one-way street, and the street sign is hidden. But that would not be a problem if you use more advanced devices than scribbled directions taken from google maps.