Excelente hotel, categoria internacional. Quarto amplo, bonito, confortável, sofisticado, espaçoso e muito bem localizado. Varanda, linda vista, café da manhã inesquecível. Tudo de bom!!! O único defeito do hotel é cobrar pelo uso da internet sem fio. Postura mediocre nos dias atuais, até o mais singelo hotel oferece este conforto sem ônus para o cliente. Outro quesito, só há um computador para ser usado pelos hóspedes no loby do hotel, assim quem não leva seu prõprio pc enfrenta uma desagradãvel fila.
custo beneficio, preco bom , para um hotel excelente room service 24hs so funciona de dia e nos fins de semana
Sua boa localização associado ao seu conforto fazem do hotel uma boa escolha com um custo compatível. Pequenos serviços de manutenção já se fazem necessários, visto que é um hotel com alguns anos de atividade
Location, service. nothing
Hotel is very tasetfully designed and furnished, very modern.Buffet brekfast is abundant and good quality food. Exellent location, beautiful view from the top room we had. Loud music from nearby beach bar was annoying and loud till midnight.
Location adn breakfast buffet. Service. Somewhat overpriced
Very good location, very clean, good food Reception staff was not qualified enough, a lot of mistakes and confusions
There was a chocolate wrapper in the room behind the bed from a previous occupant. This hotel caters to minority population. Stay next door at Hilton rather....way nicer and no minorities. Prayer services on the premises at Hilton.
Perfect beach location; hotel and room against all our expectations very clean !!!!! unfortunately no european breakfast, but only israely breakfast which is quite "heavy" ! Breakfast-room huge and too noisy, but one gets used to it.
The hotel has a great location and the breakfast is awesome!
i have stayed at this hotel before and i love the feeling of luxury it has, and the staff are very friendly
Staff was amazingly friendly and helpful and truly seemed to care that everything is was ok. Free breakfast was over the top in terms of choices and variety of food. If you are going to Eilat and want to be in North Beach (on the boardwalk) and near food, shopping, carnival, this is a very central and nice place to stay.
I liked the room service Most staff at the reception desk (except for Megan) are not attentive, they are slow and are not interested to serve your needs, the staff at the lobby restaurant do not conceal irritation by work.
Food was fabulous! My friend's daughter is wheelchair bound. The room and bathroom was opulent but completely wheelchair friendly, including a roll-in shower. There were ramps everywhere and a hydraulic lift into the pool so she could swim. The staff was exceptionally helpful and accommodating to our special needs. Would like to lap swim earlier than 9am. Please open pool at 6am like the gym.
the breakfast buffet was amazing - we never saw anything like it. The pool was great and the service was excellent. It was very affordable - we got what we paid for and so much more. I would definitely stay there the next time i visit eilat.
The hotel was run down and smelled like smoke in hallway. Toilet didn't flush. Took 45 minutes to get a toothbrush. Non friendly staff. Dirty rags on floor of elevator. Not worth the money, Not 5 stars, Maybe 2!
Perfect view from the room, rooms are quite clean, customer service works quite well, all requests are fullfilled quickly and the quality is checked by customer service, good food beds are short and not very comfortable, a bit noisy from the promenade
i love the modern look of the hotel and the fact that it was on the beach
Good location, near the sea and Eilat center area. Breakfast should be open later, at least until 11 AM, better till noon. WiFi Internet should be available throughout all floors and in all rooms and free of charge.
They had a really great breakfast, fresh and lots of different food to choose from, bear in mind Israeli breakfast, so no meat dishes. You could also have a minute made omelette if you wanted. Surprisingly good gym for being a hotel gym, even for someone who is a bit more advanced and want to use free weights, not bad at all! Nice seaview from the balcony. Could definetely come back to that place.
the swimming pool was great. proximity to the beach/beach front was good. breakfast was excellent (but definitely too busy after 8:30am) the rooms were not 100% cleaned and outside /balcony furniture was not cleaned. carpets very dirty. fittings in bathrooms falling off. request for high floor ignored (was put on 1st floor). air conditioning had to be on MAX adequate (we were not sweating) but could have been much better. sound on TV was terrible (had to have volume on max to try hear). one room key did not work and took 2 attempts to get fixed. In fairness, we did not complain about any of this - so we did not give hotel a chance to change our room (we were already unpacked).
Actually I did like nothing in this hotel. City is good, hotel is nothing. Everything in this hotel is very old. I feel like it was constructed and furnished 30 years ago and till now has never been renovated. A lot of smells of cheap deodorants everywhere. It should stand for maximum of 3 stars.
Some of the standard rooms are very little and to get in to some of the room the gusts need to up stairs about 10 stairs (without elevator)
This hotel can not be classified 5 star its more like a 3 star. Limited facilities and gives the feeling of being on budget holiday camp
Food selection gate to the beach open only at 6 AM
excellent food. Very nice pool area. Cleanliness. treatments in spa. Took quite a long time- nearly a full afternnon - for reception staff to accept that the phone in my room was indeed broken. Four staff members kept telling me I was using the wrong codes. Finally a very nice maintenance man got it sorted. Did not like the congestion at reception area and having to wait for service on a number of occasions.
food was excellent i had a problem regarding the billing with this hotel. I did the booking through you at one price, and when I came to check out they wouldn't accept the agreed price. I am awaiting my credit card bill to see what they actually charge me. Obvioulsy if there is a difference I will get in touch with you again. I am very upset about this as It delayed my departure while I tried to resolve the matter, eventually I just left as I was already late.
I liked the hotel's facilities, location to the beach and the local attractions.
Meals, mostly supper, were fairly good The staff, apart from one receptionist, were not polite. The hotel was under renovations, and most of the amenities (fitness, spa) were not available at the hotel. The exchange rate from us Dollars to local curency was worse than the one given by 2 other currency exchange places in Town. Since it's officialy fall, a/c is turned off, and guests are told to open the balcony door if hot. Posted hours of operation for the kids play area were not observed.
Pool area, food, rooms, free parking Surly staff, charge for internet, high cost of single occupancy room
The setting and location is very central. The breakfast is better than average, but on par for a hotel of this stature. The service in the hotel does not compare to other hotels in other countries of this price and stature. There were a few members of staff that were very customer centric, but on the whole, the staff do not understand great customer service. I feel that the management of this chain would be the place to start.
Great view of the sea, clean and lots of sitting place in the lobby How does a Europren feel when breakfast starts at 07:45... this is very late in European terms, it would be nice if the staff opened the doors to the dining room on time (5 minutes late, why??)
Friendly and amenable staff, quality of food and beverages at breakfast , maintenance and service in pool areas. Closure of certain sections due to functions -weddings in the pool area- which, when on a short stay are a nuisance.
The room the food the staff That when I got there they didn't have my reservation, booking.com the website that kayak send me to didn't send my reservation to the hotel so we stand and wait a half hour till we got a hold of booking .com and get them to send over the reservation so that was a little embarrassing
No wifi nor internet access from the room. Only wifi at the lobby.
I realy liked the location. It located in the center of the city. The dinner was very poor . the food was net fresh. It smells bad. Braekfast was very good & rich
Good location next to beach promenade, very friendly and helpful staff. Decent breakfast (kosher) The good location by beach promenade also ment listening to disco beat until morning. The helpful staff agreed to change room to off-promenade room, which was nice and quiet. The television had only local channels in local language
Location was good Not very clean. Needs major face lift
3 days relaxing the watertemperature of the swimmingpool
Decent value for the money, and the food was good. Ambiance of the hotel is nice too. Close to everything. The weather was terrible, but in no way was that the hotel's fault.
Good location, nice breakfast, large rooms, clean Unpleasant hotel staff, quite poor maintenance (leaking water, unflushable toilet, stained carpets, etc.etc.)
Absoulotly nothing horrible service Absoulotly everything