Avaliações de viajantes
AVALIAÇÃO GERAL
7,4
Bom
Baseado em 1 870 avaliações
Nota geral
7,6
Embarque
7,6
Conforto
7,5
Tripulação
7,8
Entretenimento
6,8
Comida
7,3
Informações sobre Egypt Air
| Código IATA | MS |
|---|---|
| Rotas | 189 |
| Rota principal | Sharm El Sheikh Ophira to Cairo |
| Aeroportos em que opera | 74 |
| Aeroporto principal | Cairo |
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
-
6,0
Prós: Boarding was done well and plane was on time.
Contras: The staff was not very friendly and very lax in prep for take-off and landing.
avaliação de
-
6,6
Prós: 878-9 was amazing with seats flat. The 737-800 needs some improvements!
Contras: 737 B 800 seats don't recline much like Turkish air or Saudia!
avaliação de
-
8,0
Prós: Timely arrival
avaliação de
-
4,8
Prós: Nothing
Contras: Seat comfort
avaliação de
-
9,0
Prós: Everything
Contras: Nothing
avaliação de
-
9,3
Prós: All were as per timing . Professional attitudes.
Contras: A long flight but no LCD screen for entertainment.
avaliação de
-
7,3
Prós: Crew was courteous
Contras: Better movies
avaliação de
-
7,0
Contras: Food wasn’t that good and there could have been better entertainment options (more movies, TV shows). Internet was terrible.
avaliação de
-
7,0
Contras: Set in business class he has no own entertainment old airplane seats are ok but limited to certain positions
avaliação de
-
8,3
Prós: I liked the new airplane. Compared to my jfk-cai flight the plane was spotless and everything worked. I didn’t feel like I was on a flying greyhound bus. The crew kept the bathrooms cleaner which was great.
Contras: I was very disappointed that I couldn’t bring water through the gate security in Cairo to jfk. There was nowhere to purchase water after the gate so I felt dehydrated and inconvenienced by having to ask for water so many times.
avaliação de
-
5,3
Prós: The crew was okay but seat comfort on the A330 not so good.
avaliação de
-
7,3
Prós: Airport facilities
Contras: No entertainment at all in the plane.
avaliação de
-
7,3
Prós: Yes
Contras: Luggage is ok
avaliação de
-
8,0
Prós: On time and comfortable
Contras: Too many check points, very lousy checking in area in the airport and no one to organize people checking in cause long wait line
avaliação de
-
8,3
Prós: New planes
Contras: Timing
avaliação de
-
10,0
Prós: Time was respected
Contras: Having a stop of 17 hours would require to have an accommodation for rest, but unavailable!
avaliação de
-
9,3
Prós: The crew was amazing, QBE the sit was comfortable
avaliação de
-
8,3
Prós: The crew was amazing, but the sit was uncomfortable
Contras: Since it's along trip the sits should be adjustable not to be straight throughout to avoid back pain
avaliação de
-
10,0
Prós: Staff
Contras: Almost ok
avaliação de
-
6,3
Prós: Nothing
Contras: Boarding not good
avaliação de
-
7,0
Prós: Nothing
Contras: Boarding it was not good
avaliação de
-
6,3
Contras: Old plane - entertainment system did not have too many movies. Food was just okay
avaliação de
-
4,0
Prós: Nothing
Contras: 1. Delay in takeoff for more than 45 minutes 2. There is no screen to display movies
avaliação de
-
5,0
Prós: They had movies to watch
Contras: Boarding on time, departing on time and advising passengers of the delay. We sat on the tarmac for 50 minutes without any communication. In addition, we waited an addition 45 minutes for our luggage. Thus, requiring us to change our plans. Well not be traveling Egypt Air again.
avaliação de
-
4,6
Contras: Food was not it should be for business class
avaliação de
-
10,0
Prós: The crew team was amazing and the sits were comfortable, landing matters a lot to me and it was perfectly done.
avaliação de
-
5,6
Prós: Arrived on time. Baggage arrived quickly.
Contras: Plane was dirty and had flies, which were really annoying. Food was mediocre airline food.
avaliação de
-
8,0
Contras: Excellent customer service.
avaliação de
-
4,0
Prós: The crew.
Contras: Terrible business class.
avaliação de
-
4,0
Prós: Crew was good.
Contras: Business class is very basic. Flatbed seats, but they are side by side, like economy. So if you have a window or center seat, you have to climb over someone to get out to use the bathroom. Very annoying, especially for the person being climbed over.
avaliação de
-
2,0
Prós: Nothing
Contras: Egypt air is one of the worst airlines in the world so everything could have been better. Literally everything
avaliação de
-
2,0
Contras: Layover time too short so a small flight delay resulted in a missed connection. No entertainment system on board, seats very small, food bad and disembarking was very slow.
avaliação de
-
10,0
Prós: Friendly and professional staff.
Contras: Better food options, being a vegetarian, nothing was available
avaliação de
-
10,0
Prós: The flights were very good, friendly and professional. Planes were clean and seems to be well maintained for the passengers
Contras: Only issue I had was a 5 hour layover in Cairo, not long enough to explore so just sitting in the airport, and there is no wifi available in the airport, even at Starbucks nothing. Apparently an airport rule, but it sucks with a long layover.
avaliação de
-
8,3
Prós: The business class was nice and comfortable with a decent price
Contras: Flight attendant could smile more.
avaliação de
-
9,0
Prós: The airplane was specious and comfortable and the crew are extremely nice people
Contras: We took off later than the expected time wäbut we and that‘s not I‘m used to from egyptair but eventually we reached our destination in the mean expected time, also the landing was a bit harsh and we felt it all
avaliação de
-
6,4
Prós: The crew was friendly
Contras: The comfort, the plan was old and seat were not comfortable
avaliação de
-
8,6
Prós: Seat very comfortable and service was excellent
Contras: The quality of the sound and image of the movie was not good
avaliação de
-
6,0
Prós: Timing and Food
Contras: Out of 50 international flights in the past 5 years, this is the first time on EGYPTAIR. They lost one piece of luggage.
avaliação de
-
8,6
Prós: The plane was new. The bathroom on board was the best one I have seen on a plane. The seats were roomy and the entire team was kind.
avaliação de
-
9,3
Prós: Egypt air is a wonderful company
avaliação de
-
10,0
Prós: Timing
Contras: Seats
avaliação de
-
6,3
Prós: Good crew. New plane.
Contras: Leg space was tiny. Uncomfortable seat.
avaliação de
-
3,6
Contras: 75’ delay with no info One toilet out of order No safety checks by crew
avaliação de
-
10,0
Prós: New 787 is amazing plane ✈️
Contras: Nothing
avaliação de
-
2,0
Prós: I didn’t like anything. Very unfriendly flight attendants. Late departure
avaliação de
-
9,0
Prós: Immediate check-in with no weight. Two checked bags & two carry-ons at no extra charge. Window seat, with no one else in the row. Good meal at no charge. Arrived on time.
avaliação de
-
8,0
Prós: Professional service and on time arrival
Contras: Cleanliness of seats, they are a bit dated
avaliação de
-
9,3
Prós: Excellent friendly crew. New comfortable Dreamliner plane. Great flight schedule
Contras: The lounge at Cairo airport. Boarding process did not give priority to business class passengers. Flight was delayed 3 hours.
avaliação de
-
9,0
Prós: Amazing crew
Contras: The plane was small, and boring
avaliação de
-
10,0
Contras: Very nice trip
avaliação de
-
9,0
Prós: Crew did their job perfectly. Not particularly warm and friendly, but they are paid to be attentive, not my friend, so I can't complain! Flight was smooth, and quick, meal was pretty good.
Contras: Not charger ports, or entertainment of any kind.
avaliação de
-
8,0
Prós: every thing
avaliação de
-
10,0
Prós: The plane dream liner
avaliação de
-
3,6
Prós: The flight was on time, the crew was fine
Contras: The business class lounge was closed, they gave us $25 per person voucher, but no one store in the airport wanted to accept them. There were not enough seats available when we were waiting for boarding. Business class entertainment needs significant improvement.
avaliação de
-
10,0
Prós: Stuff was professional
avaliação de
-
5,6
Prós: The crew were very friendly
Contras: The airplane was too old and uncomfortable
avaliação de
-
8,8
Prós: The crew and flight was one of the best ever. Seat was comfortable. Flight attendants went above and beyond!
Contras: Flight was delayed nearly an hour with no announcements as to what was happening or why!
avaliação de
-
10,0
Contras: Great
avaliação de
-
10,0
Contras: Great
avaliação de
-
9,0
Prós: Everything
Contras: Nothing
avaliação de
-
9,3
Prós: All were as per timing . Professional attitudes.
Contras: A long flight but no LCD screen for entertainment.
avaliação de
-
10,0
Prós: Time was respected
Contras: Having a stop of 17 hours would require to have an accommodation for rest, but unavailable!
avaliação de
-
9,3
Prós: The crew was amazing, QBE the sit was comfortable
avaliação de
-
10,0
Prós: Staff
Contras: Almost ok
avaliação de
-
10,0
Prós: The crew team was amazing and the sits were comfortable, landing matters a lot to me and it was perfectly done.
avaliação de
-
10,0
Prós: Friendly and professional staff.
Contras: Better food options, being a vegetarian, nothing was available
avaliação de
-
10,0
Prós: The flights were very good, friendly and professional. Planes were clean and seems to be well maintained for the passengers
Contras: Only issue I had was a 5 hour layover in Cairo, not long enough to explore so just sitting in the airport, and there is no wifi available in the airport, even at Starbucks nothing. Apparently an airport rule, but it sucks with a long layover.
avaliação de
-
9,0
Prós: The airplane was specious and comfortable and the crew are extremely nice people
Contras: We took off later than the expected time wäbut we and that‘s not I‘m used to from egyptair but eventually we reached our destination in the mean expected time, also the landing was a bit harsh and we felt it all
avaliação de
-
8,6
Prós: Seat very comfortable and service was excellent
Contras: The quality of the sound and image of the movie was not good
avaliação de
-
8,6
Prós: The plane was new. The bathroom on board was the best one I have seen on a plane. The seats were roomy and the entire team was kind.
avaliação de
-
9,3
Prós: Egypt air is a wonderful company
avaliação de
-
10,0
Prós: Timing
Contras: Seats
avaliação de
-
10,0
Prós: New 787 is amazing plane ✈️
Contras: Nothing
avaliação de
-
9,0
Prós: Immediate check-in with no weight. Two checked bags & two carry-ons at no extra charge. Window seat, with no one else in the row. Good meal at no charge. Arrived on time.
avaliação de
-
9,3
Prós: Excellent friendly crew. New comfortable Dreamliner plane. Great flight schedule
Contras: The lounge at Cairo airport. Boarding process did not give priority to business class passengers. Flight was delayed 3 hours.
avaliação de
-
9,0
Prós: Amazing crew
Contras: The plane was small, and boring
avaliação de
-
10,0
Contras: Very nice trip
avaliação de
-
9,0
Prós: Crew did their job perfectly. Not particularly warm and friendly, but they are paid to be attentive, not my friend, so I can't complain! Flight was smooth, and quick, meal was pretty good.
Contras: Not charger ports, or entertainment of any kind.
avaliação de
-
10,0
Prós: The plane dream liner
avaliação de
-
10,0
Prós: Stuff was professional
avaliação de
-
8,8
Prós: The crew and flight was one of the best ever. Seat was comfortable. Flight attendants went above and beyond!
Contras: Flight was delayed nearly an hour with no announcements as to what was happening or why!
avaliação de
-
10,0
Contras: Great
avaliação de
-
10,0
Contras: Great
avaliação de
-
6,6
Prós: 878-9 was amazing with seats flat. The 737-800 needs some improvements!
Contras: 737 B 800 seats don't recline much like Turkish air or Saudia!
avaliação de
-
8,0
Prós: Timely arrival
avaliação de
-
7,3
Prós: Crew was courteous
Contras: Better movies
avaliação de
-
7,0
Contras: Food wasn’t that good and there could have been better entertainment options (more movies, TV shows). Internet was terrible.
avaliação de
-
7,0
Contras: Set in business class he has no own entertainment old airplane seats are ok but limited to certain positions
avaliação de
-
8,3
Prós: I liked the new airplane. Compared to my jfk-cai flight the plane was spotless and everything worked. I didn’t feel like I was on a flying greyhound bus. The crew kept the bathrooms cleaner which was great.
Contras: I was very disappointed that I couldn’t bring water through the gate security in Cairo to jfk. There was nowhere to purchase water after the gate so I felt dehydrated and inconvenienced by having to ask for water so many times.
avaliação de
-
7,3
Prós: Airport facilities
Contras: No entertainment at all in the plane.
avaliação de
-
7,3
Prós: Yes
Contras: Luggage is ok
avaliação de
-
8,0
Prós: On time and comfortable
Contras: Too many check points, very lousy checking in area in the airport and no one to organize people checking in cause long wait line
avaliação de
-
8,3
Prós: New planes
Contras: Timing
avaliação de
-
8,3
Prós: The crew was amazing, but the sit was uncomfortable
Contras: Since it's along trip the sits should be adjustable not to be straight throughout to avoid back pain
avaliação de
-
7,0
Prós: Nothing
Contras: Boarding it was not good
avaliação de
-
8,0
Contras: Excellent customer service.
avaliação de
-
8,3
Prós: The business class was nice and comfortable with a decent price
Contras: Flight attendant could smile more.
avaliação de
-
8,0
Prós: Professional service and on time arrival
Contras: Cleanliness of seats, they are a bit dated
avaliação de
-
8,0
Prós: every thing
avaliação de
-
6,0
Prós: Boarding was done well and plane was on time.
Contras: The staff was not very friendly and very lax in prep for take-off and landing.
avaliação de
-
4,8
Prós: Nothing
Contras: Seat comfort
avaliação de
-
5,3
Prós: The crew was okay but seat comfort on the A330 not so good.
avaliação de
-
6,3
Prós: Nothing
Contras: Boarding not good
avaliação de
-
6,3
Contras: Old plane - entertainment system did not have too many movies. Food was just okay
avaliação de
-
4,0
Prós: Nothing
Contras: 1. Delay in takeoff for more than 45 minutes 2. There is no screen to display movies
avaliação de
-
5,0
Prós: They had movies to watch
Contras: Boarding on time, departing on time and advising passengers of the delay. We sat on the tarmac for 50 minutes without any communication. In addition, we waited an addition 45 minutes for our luggage. Thus, requiring us to change our plans. Well not be traveling Egypt Air again.
avaliação de
-
4,6
Contras: Food was not it should be for business class
avaliação de
-
5,6
Prós: Arrived on time. Baggage arrived quickly.
Contras: Plane was dirty and had flies, which were really annoying. Food was mediocre airline food.
avaliação de
-
4,0
Prós: The crew.
Contras: Terrible business class.
avaliação de
-
4,0
Prós: Crew was good.
Contras: Business class is very basic. Flatbed seats, but they are side by side, like economy. So if you have a window or center seat, you have to climb over someone to get out to use the bathroom. Very annoying, especially for the person being climbed over.
avaliação de
-
2,0
Prós: Nothing
Contras: Egypt air is one of the worst airlines in the world so everything could have been better. Literally everything
avaliação de
-
2,0
Contras: Layover time too short so a small flight delay resulted in a missed connection. No entertainment system on board, seats very small, food bad and disembarking was very slow.
avaliação de
-
6,4
Prós: The crew was friendly
Contras: The comfort, the plan was old and seat were not comfortable
avaliação de
-
6,0
Prós: Timing and Food
Contras: Out of 50 international flights in the past 5 years, this is the first time on EGYPTAIR. They lost one piece of luggage.
avaliação de
-
6,3
Prós: Good crew. New plane.
Contras: Leg space was tiny. Uncomfortable seat.
avaliação de
-
3,6
Contras: 75’ delay with no info One toilet out of order No safety checks by crew
avaliação de
-
2,0
Prós: I didn’t like anything. Very unfriendly flight attendants. Late departure
avaliação de
-
3,6
Prós: The flight was on time, the crew was fine
Contras: The business class lounge was closed, they gave us $25 per person voucher, but no one store in the airport wanted to accept them. There were not enough seats available when we were waiting for boarding. Business class entertainment needs significant improvement.
avaliação de
-
5,6
Prós: The crew were very friendly
Contras: The airplane was too old and uncomfortable
avaliação de
Estado do voo
Mapa de rotas da Egypt Air
Rotas de voos populares
Voo
Origem
Destino
Dom.
Seg.
Ter.
Qua.
Qui.
Sex.
Sáb.
D
S
T
Q
Q
S
S
862
Casablanca
CMN
Cairo
CAI
91
Assuão
ASW
Cairo
CAI
90
Cairo
CAI
Assuão
ASW
799
Cairo
CAI
Paris
CDG
847
Cairo
CAI
Casablanca
CMN
910
Cairo
CAI
Dubai
DXB
785
Cairo
CAI
Frankfurt
FRA
42
Cairo
CAI
Hurghada
HRG
735
Cairo
CAI
Istambul
IST
673
Cairo
CAI
Jidá
JED
853
Cairo
CAI
Cartum
KRT
777
Cairo
CAI
Londres
LHR
787
Cairo
CAI
Munique
MUC
649
Cairo
CAI
Riade
RUH
20
Cairo
CAI
Sharm El Sheikh
SSH
800
Paris
CDG
Cairo
CAI
913
Dubai
DXB
Cairo
CAI
786
Frankfurt
FRA
Cairo
CAI
674
Jidá
JED
Cairo
CAI
854
Cartum
KRT
Cairo
CAI
778
Londres
LHR
Cairo
CAI
788
Munique
MUC
Cairo
CAI
650
Riade
RUH
Cairo
CAI
736
Istambul
IST
Cairo
CAI
740
Amã
AMM
Cairo
CAI
739
Cairo
CAI
Amã
AMM
43
Hurghada
HRG
Cairo
CAI
21
Sharm El Sheikh
SSH
Cairo
CAI
985
Cairo
CAI
Nova Iorque
JFK
986
Nova Iorque
JFK
Cairo
CAI
921
Manama
BAH
Cairo
CAI
833
Cairo
CAI
Asmara
ASM
920
Cairo
CAI
Manama
BAH
879
Cairo
CAI
Kano
KAN
880
Kano
KAN
Cairo
CAI
359
Cairo
CAI
Luxor
LXR
771
Cairo
CAI
Genebra
GVA
839
Cairo
CAI
Joanesburgo
JNB
772
Genebra
GVA
Cairo
CAI
850
Nairobi
NBO
Cairo
CAI
731
Cairo
CAI
Berlim
SXF
732
Berlim
SXF
Cairo
CAI
849
Cairo
CAI
Nairobi
NBO
840
Joanesburgo
JNB
Cairo
CAI
961
Banguecoque
BKK
Cairo
CAI
960
Banguecoque
BKK
Hong Kong
HKG
961
Hong Kong
HKG
Banguecoque
BKK
956
Pequim
PEK
Cairo
CAI
960
Cairo
CAI
Banguecoque
BKK
955
Cairo
CAI
Pequim
PEK
360
Luxor
LXR
Cairo
CAI
181
Alexandria
HBE
Cairo
CAI
982
Washington, D.C.
IAD
Cairo
CAI
981
Cairo
CAI
Washington, D.C.
IAD
412
Abu Simbel
ABS
Assuão
ASW
882
Acra
ACC
Cairo
CAI
411
Assuão
ASW
Abu Simbel
ABS
881
Cairo
CAI
Acra
ACC
958
Cairo
CAI
Cantão
CAN
959
Cantão
CAN
Cairo
CAI
676
Medina
MED
Cairo
CAI
449
Cairo
CAI
Sohag
HMB
450
Sohag
HMB
Cairo
CAI
675
Cairo
CAI
Medina
MED
882
Abidjã
ABJ
Acra
ACC
881
Acra
ACC
Abidjã
ABJ
768
Barcelona
BCN
Cairo
CAI
767
Cairo
CAI
Barcelona
BCN
885
Cairo
CAI
N'Djamena
NDJ
886
Duala
DLA
N'Djamena
NDJ
886
N'Djamena
NDJ
Cairo
CAI
885
N'Djamena
NDJ
Duala
DLA
878
Abuja
ABV
Cairo
CAI
877
Cairo
CAI
Abuja
ABV
726
Bruxelas
BRU
Cairo
CAI
725
Cairo
CAI
Bruxelas
BRU
679
Alexandria
HBE
Medina
MED
680
Medina
MED
Alexandria
HBE
969
Mumbai
BOM
Cairo
CAI
968
Cairo
CAI
Mumbai
BOM
180
Cairo
CAI
Alexandria
HBE
838
Entebbe
EBB
Cairo
CAI
762
Londres
LHR
Luxor
LXR
761
Luxor
LXR
Londres
LHR
841
Dar Es Salaam
DAR
Nairobi
NBO
841
Cairo
CAI
Dar Es Salaam
DAR
613
Kuwait
KWI
Cairo
CAI
612
Cairo
CAI
Kuwait
KWI
753
Cairo
CAI
Madrid
MAD
754
Madrid
MAD
Cairo
CAI
859
Cairo
CAI
Juba
JUB
860
Juba
JUB
Cairo
CAI
687
Cairo
CAI
Dammam
DMM
688
Dammam
DMM
Cairo
CAI
843
Cairo
CAI
Túnis
TUN
653
Alexandria
HBE
Riade
RUH
654
Riade
RUH
Alexandria
HBE
844
Túnis
TUN
Cairo
CAI
686
Dammam
DMM
Alexandria
HBE
685
Alexandria
HBE
Dammam
DMM
748
Atenas
ATH
Cairo
CAI
747
Cairo
CAI
Atenas
ATH
714
Beirute
BEY
Cairo
CAI
713
Cairo
CAI
Beirute
BEY
852
Addis Abeba
ADD
Cairo
CAI
851
Cairo
CAI
Addis Abeba
ADD
916
Cairo
CAI
Abu Dhabi
AUH
791
Cairo
CAI
Roma
FCO
792
Roma
FCO
Cairo
CAI
633
Cairo
CAI
Gassim
ELQ
634
Gassim
ELQ
Cairo
CAI
635
Cairo
CAI
Erbil
EBL
636
Erbil
EBL
Cairo
CAI
797
Cairo
CAI
Viena
VIE
967
Sharjah
SHJ
Cairo
CAI
798
Viena
VIE
Cairo
CAI
966
Cairo
CAI
Sharjah
SHJ
915
Abu Dhabi
AUH
Cairo
CAI
995
Cairo
CAI
Toronto
YYZ
996
Toronto
YYZ
Cairo
CAI
705
Cairo
CAI
Milão
MXP
706
Milão
MXP
Cairo
CAI
846
Argel
ALG
Cairo
CAI
845
Cairo
CAI
Argel
ALG
834
Asmara
ASM
Cairo
CAI
875
Cairo
CAI
Lagos
LOS
876
Lagos
LOS
Cairo
CAI
655
Alexandria
HBE
Jidá
JED
656
Jidá
JED
Alexandria
HBE
431
Cairo
CAI
Marsa Alam
RMF
432
Marsa Alam
RMF
Cairo
CAI
741
Cairo
CAI
Lárnaca
LCA
742
Lárnaca
LCA
Cairo
CAI
448
Assiut
ATZ
Cairo
CAI
447
Cairo
CAI
Assiut
ATZ
930
Cairo
CAI
Mascate
MCT
931
Mascate
MCT
Cairo
CAI
729
Cairo
CAI
Moscovo
DME
730
Moscovo
DME
Cairo
CAI
758
Amesterdão
AMS
Cairo
CAI
757
Cairo
CAI
Amesterdão
AMS
Principais aeroportos em que a Egypt Air opera
- Aeroporto de Cairo (CAI)
- Aeroporto de Jidá King Abdulaziz Intl (JED)
- Aeroporto de Assuão Aswan (ASW)
- Aeroporto de Medina Príncipe Mohammad Bin Abdulaziz (MED)
- Aeroporto de Sharm El Sheikh Ophira (SSH)
- Aeroporto de Luxor (LXR)
- Aeroporto de Aeroporto Internacional de Hurghada (HRG)
- Aeroporto de Alexandria Borg El Arab (HBE)
- Aeroporto de Riade King Khaled Intl (RUH)
- Aeroporto de Kuwait (KWI)
- Aeroporto de Amã Queen Alia Intl (AMM)
- Aeroporto de Dubai Intl (DXB)
- Aeroporto de Dammam King Fahad Intl (DMM)
- Aeroporto de Beirute (BEY)
- Aeroporto de Abu Simbel (ABS)
Informações de contacto da Egypt Air
- MS Código IATA
- +351 21 892 5830 Liga
- egyptair.com Visita
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirma sempre a informação indicada aqui com a companhia aérea.