Prós: I like the room its quiet and you can have your sleepy night :)
Contras: I don't like more of the staffs because they don't smile or greet you everytime you enter the hotel. And also the guard also don't greet you and don't open the door everytime. I like ...
Contras: the room provided has no window and small
Prós: Excellent location.
Contras: Sheets and towels not similar to US hotels.
Prós: The staff was very helpful and a lovely hotel to stay in while we was visiting for a short time. I would definitely recommend and stay here again. The tour company they use for Apo Island is amazing ...
Prós: Very nice hotel
Contras: The breakfast is expensive, I wish it will be included in the room rate.
Prós: Small great clean place to stay overnight Good breakfast
Prós: friendly and accommodating staff
Contras: our room may not have a view but it was very comfy
Contras: The bed is not that confy like other hotels. They forgot to fetch us at the airport and kept us waiting for more than an hour and 5 calls to them before they fetched us.when i complained at the lobby ...
Prós: The hotel has an excellent chef. We ate at the resto twice and ordered different dishes in those nights, the food was absolutely sumptuous. They were served fast and the price was reasonable.
Contras: The lighting in the room is dark.
Prós: Location was good.
Contras: Breakfast offering limited selection.
Prós: Our venue isnjust at the hotel
Contras: Rooms are old needs repainting and refurnishef
Prós: The room
Contras: Parking space. It was crowded when we arrived. No parking space for us. We have to go around the block several times to find a place to park our big car. It caused a lot of a stress on us who were ...
Contras: The staff
Prós: The room
Prós: Convenient and accessible
Contras: Convenient, comfy and accessible
Prós: the food and service was excellent
Contras: I didnt expect bittermelon at breakfast. More fresh fruits would have been nice too.
Prós: The staff were excellent! Everything about it is great!
Contras: No complaints
Prós: O café da manhã excede as expectativas
Contras: Não gostei por não poder fazer uma chamada internacional a partir do hotel
Prós: The room was very clean. the hotel staff was very helpful we needed to extend our stay and they made sure we didnt have any issuse .
Prós: The staff was extremely friendly.
Contras: Softer mattresses would help for visitors.
Prós: Good hotel in good location, everything was what we expect
Prós: Good breakfast every morning.
Prós: Location is right in town in wasy distance to airport, sea port and many restaurants
Contras: Staff were unhelpful, polite but when we asked for assistance in getting transport to the airport they said they couldnt help us because we didnt give enough notice (we gave 4 hours notice). ...
Prós: Location!!! Close to everything (711, Cathedral, Fruit Market, Fast food, boulevard, shopping center, and many more)! Will definitely stay in C&L Suites Inn again when in Dumaguete.
Contras: Just a minor comment on the shower, water is too hot even if it was set on 'warm'.
Contras: Hot shower was intermittent. Internet was quite slow. Should have more variety in the breakfast menu. No comforters.
Prós: Staff were friendly and helpful.
Contras: No safe in the room although our suite claimed there would be. water was freezing a man came and got it hot but next day it was freezing again.
Prós: Breakfast was ok and staff very friendly. Would stay again.
Contras: Could hear tv in next room and that was late at night . Need ref in room pls.
Prós: Close right in city good price value for money nice staff good menu to get food
Contras: Room service food came in cold twice Bed was very hard on my back mattress was hard not soft
Prós: Very well appointed room - best I've stayed in in the Philippines. Excellent rooftop restaurant
Prós: Very accomodating staff and strong WIFI connection
Contras: It would be better if there's party at night
Prós: The staff was really nice and welcoming. The pool was good and the area is quiet and clean
Contras: 1. The location was too far away that we need to take a taxi every time. It would have been better if they have regular shuttle bus to downtown. 2. I signed up for a pick up service from the airport...
Prós: The night lights all over the place myst always be open until maybe 4 am in the morning.
Contras: Improve the comfort room. The hot and cold must be finctional
Prós: The Hotel was very good and the breakfast buffet was excellent. A chef that made your personal delicious omelet. The rooms were clean and had a nice design. There is really nothing to complain about. ...
Contras: Receptionist information about the facilities could have been better when arriving
Contras: everything else. Buildings are outdated and not kept up. Landscaping is overgrown and uncared for. Rooms are old, in need of paint and repair.
Prós: Peaceful and quiet
Contras: I asked for king bed and got two queen
Prós: Clean room and big matress
Contras: Far from city center (150P), no curtains
Contras: breakfast would be better, it's too insipid
Prós: Staff, view, quiet locale
Contras: Room AC too loud, swimming pool needed more cleaning, road to site needs to be paved
Prós: - loved the fact that it was very quiet during weekdays and had the pool to ourselves - staff were approachable and gave great customer-service - breakfast service was good
Contras: - wifi was under maintenance, only able to get good wifi at the poolside. It was difficult to connect to wifi in the room. They could've used the same pw for their wifi hotspots. - ...
Contras: The noise all night long from the karaoke bar accros the street. Couldn't sleep.
Prós: Location and old -world ambiance. Great big comfy bed. Good hot water.
Contras: No natural light.
Prós: the location of the hotel
Contras: nothing particular
Prós: Staff being nice
Contras: Wifi is pathetic esp in higher level. First standard room we tried was very basic and the shower water power was very weak.
Prós: it is located right at the heart of the city. very near to silliman univ and other major landmark of Dumaguete.
Contras: rooms has no windows...
Prós: The staff was excellent, kind and very friendly
Prós: Size of room
Contras: Room smelt of mildew.bathroom smelt of sewage
Prós: The location and only the location. It was a walking distance from the fast food, bakeries, malls, boulevard and SU. If you're not a fan of walking, then a quick ride on the tricycle is more ...
Contras: The air-conditioning in the room was very poor. The room did not even cooled at all. It need to be replaced considering the rate per night is quite expensive for an average looking hotel and without ...
Contras: Not the usual go hotels that i tried staying in other places....
Prós: Location was good because It is very near to DFA as those were my purposes.
Contras: They should have make sure It was all cleaned before we checked in. When we arrived at the property and checked in thaw was 4:30PM to be exact. I was so tired of our 6hrs trip to Dumaguete and wanted ...
Prós: Proximity of the property within the city.
Contras: The room lighting is a bit poor/dim...especially in the CR. Try to replace the Warm White lights to Daylight type. The staff should assign ground floor level rooms to Senior Citizen guests since ...
Prós: Staff realy help me out. Thank you
Prós: Near the biggest mall in the city
Contras: Toilet smelled bad
Prós: Good general condition of rooms and cleanliness. Always kind and helpful staff.
Contras: We were 4 guests with 2 rooms. One of the assigned rooms was immediately replaced by water leaks on the bathroom floor. Lack of elevator (but we were on the first floor)
Contras: front desk staff is not accommodating and insensitive.
Prós: good service after indicating issues.
Contras: flooded bathroom when we entered the room, mallfunctioning WIFI, no hot water, however all was solved within minutes when you indicate it. Due to the multiple items which where not ok in the ...
Prós: Location was really good and very near the Ceres terminal. Staff were very helpful. Rooms were clean, thank you.
Contras: There were no glasses in the room, is that normal? Complimentary bottles of water would be much appreciated thank you.
Prós: The hotel was near the mall so it was very convenient.
Contras: The room wasn't properly cleaned, bedsheets had stains on it. Even the bathroom needed cleaning up to do. They only had 1 staff at the reception during the day to cater for every check in and ...
Prós: Private location with ocean view and nice pool. Food was delicious there. Coconut factory was nearby so there was pleasing sent of coconut in our room aswell.
Contras: Bed was really hard- rather thin foam mattress. Room was not properly cleaned (spider webs under the ceiling) Seaview house needs some refreshing.
Prós: Very friendly staff. Nice swimming pool.
Contras: Decor a bit old and quirky but that seems to be Philippines way in 2/3 star.
Prós: We stayed in one of the beachfront [standard] rooms. We loved the homey feeling of the room and the fact that it had a personal ref which had been very useful for a few days of our stay. The staff ...
Contras: What could have made it better was if the staff would proactively offer day tours or trip packages for tourists, and/or refer contact persons for bike rentals, etc. We had to explore our options ...
Prós: Close to beach
Contras: Construction, half built resort, no room service in the 4 nights I was there?!? No pool and can't swim in the ocean, knee deep for a long way in
Prós: Jackie, the manager, was very accommodating. The pool was salt water, which was good.
Prós: Staffs are nice
Contras: Bathroom is very dirty, the location is between Dumaguete and Dauin, not convenient for traveller. Better to rent a bike near by the Robinson Mart( usually 300 to 350P)
Prós: The food is good & all the staff is very friendly & helpful.They really gave me & my family a warm welcome.Keep it up guys!!!
Contras: The korean guy who manage the diving shop is very arrogant & rude.Because of his attitude,a lot of guest will just leave & wont be coming back again.He acted as if he is the owner of the ...