hotéis em Cuzco

Prós: Carinho do chá a noite no quarto mais a bolsa de água quente

Prós: Absolutamente tudo é perfeito neste hotel: a localização, o respeito e tratamento dos funcionários, o carinho em levar um chá e uma bolsa quente diariamente em cada quarto. Foi uma experiência incrível.

Contras: Nada! Tudo perfeito.

Prós: cafe da manhao excelente e maravilhooosa localozação.

Prós: Chazinho e bolsa de água quente todo dia as 18 entregues no quarto

Prós: The staff made our stay wonderful from the moment we arrived. They helped organise airport shuttle, and had tea and hot water bottles everyday prepared as well as free filtered water. The included breakfast was amazing.

Prós: Everything about the hotel was great. All the staff was very service oriented. The hot breakfast was made to order. The hotel paid attention to many small details. It even have a hot water bottle for your bed. We had cocoa tea in our room when we first arrived. The hotel atrium had live music and a great ambience. Overall we were very happy with our stay and it was the best hotel on our 3 week trip to Peru, Bolivia and Chile. We would definitely want to come back here!

Prós: Superb location in the most beautiful neighborhood just a few steps away from a cute little square. Friendly and very helpful staff, last but not least the food is great! We stayed here three days and had the chance to taste breakfast lunch and dinner, the quality of raw materials is very high and masterfully prepared. The rooms are big, we got upgraded to a suite overlooking their beautiful courtyard, oh and the beds are very comfy! Loved it

Contras: Nothing :)

Prós: In the beautiful area with a lot of shops and stores, nice streets, in the center. You will get a tea at evening and thermofor for a good sleep in very comfortable beds. Very good food in restaurant, amazing breakfast and polite staff, very helpfull. They arranged me the doctor appointment at the hotel to advice me with my health problem and thanks to that I could go for a 4 day trip which I had allready payed. Thanks god for that apointment <3

Contras: dog barking next to spa one night...

Prós: Cha e bolsa de água quente todos os dias para os hospedes e simpatia dos funcionários

Prós: I had food poisoning before I came to the property and I cannot even begin to tell you how accommodating the staff was and how much they tried to help me get well, I would stay at this hotel over any hotel any day anywhere in Peru, I highly highly recommend it, the general manager is so kind, all of the people who work in the restaurant were so nice, everybody the front desk was amazing and accommodating and doing everything that they can to make me comfortable while I was violently ill for five days, do you self a favor and book this room

Prós: Comfortable bed, great location, friendly staff, nice food. Loved that they packed us breakfast to go for our last day as we checked out at 4am. Hotel yoga was superb.

Contras: Hair dryer didn't work properly as wall power outlets were loose.

Prós: Renovated to a really high standard. Beautiful property, wonderful service. Live music in the early evening and quality breakfast. Staff were super helpful. We are going back.

Prós: Equipe muito agradável e uma grande sala.

Prós: Other spa facilities were great Breakfast was tasty Rooms are large and confortable Evening drink and snacks were a really nice touch!

Contras: Sauna wasn't very hot when we used it

Prós: Beautiful property... a typical cusqueña house with a touch of modernity.

Prós: the breakfast place is cute and the breakfast is very nice. people there are awesomely nice and friendly.

Contras: nothing i don't like. this is by far my best hotel experience in Peru.

Prós: Amazing staff and they even surprised me with a birthday cake and sang at breakfast! The team looked after our bags while we on the Inca Trail and when we got back they had our bags ready in our room along with a Pisco Sour. The bed was comfy and the hot tub was also great.

Prós: Hotel muito bem localizado no centro de Cusco. Conseguiamos nos locomover para todos os principais restaurantes e museus a pé. Equipe muito atenciosa, café da manhã excelente e a piscina era ótima para relaxar no final do dia.

Prós: The location of the hotel was great. On a quiet one way street, but only a short walk from restaurants, and bars. The hotel itself is beautiful and typically Peruvian. The gardens were lovely with many water features. The breakfast was lovely with plenty of options. The bathroom too was great with a bath and separate shower. Wifi too was very good. We found all of the staff to be extremely helpful.

Contras: Nothing really, we were over all delighted with our choice of hotel. My only slight criticism would be that the check out is very early, they are happy to store your bags, so it wasn't too bad.

Prós: Staff, breakfast,

Contras: Tea making facilities not always topped up. Night porter on our last morning was rude and unhelpful. Room 12 decor too modern given the age of the property but that is my personal opinion

Prós: Conforto, refeições excelentes e localização

Contras: - Não é permitido beber ao lado da piscina do hotel. - Portas do banheiro não asseguram privacidade

Prós: Desde o staff da recepção, as acomodações, staff da limpeza, restaurante, tudo perfeito.

Contras: Nada poderia ser melhor. Tudo foi impecável.

Prós: The only thing better than the facilities was the service of every member of the personnel.

Contras: Everything great.

Prós: Quarto e banheiros enormes e muito confortáveis. Bom café da manhã. Funcionários simpáticos e prestativos. Limpeza e arrumação das acomodações duas vezes ao dia. Localização em zona tranquila, mas próxima da Plaza de Armas. Tem um pátio interno muito agradável e charmoso. Oferece como cortesia pisco sour e petiscos bem elaborados diariamente no próprio quarto ou no bar.

Contras: Nada. Foi tudo perfeito.

Prós: Breakfast, location, large room 12 , reception staff

Contras: Night time porter, double bed dip in the middle, decore mix of old and modern

Prós: Beautiful property in the best location in the historical district of Cusco

Prós: everything was fantastic!

Prós: Best hotel I ever stayed in

Contras: —-

Prós: Staff can't do enough, setting is stunning, breakfast was amazing, highly recommend it

Contras: Nothing!!

Prós: Conforto, localização, decoração primorosa com obras de arte originais, banheiro amplo com ótimo chuveiro e amenities excepcionais, café da manhã variado com produtos de alta qualidade.

Contras: Foi tudo perfeito.

Prós: This is a beautiful hotel. Loved breakfast in the courtyard. Delicious dinner in the restaurant. Loved cocktails by the open fire.

Contras: It would be good to have a gym

Prós: A edificação secular é realmente espantosa. O serviço fantástico, mas acima de tudo a energia e paz do local, são características únicas desse hotel.

Contras: Tudo perfeito

Prós: From beginning to end, the staff at the Belmond did everything in their ability to make our stay wonderful. 5 star service at every corner.

Prós: The staff were wonderful!

Contras: Nothing.

Prós: A entada do hotel é bonita, o claustro também agradável. Café da manhã muito bom mesmo

Contras: Do tamanho do quarto- minúsculo

Prós: Localização excelente , funcionários extremamente atenciosos e limpeza impecável

Prós: Historic feel and great Bahroom

Contras: Breakfast could be better..much

Prós: The hotel was absolutely fabulous. Every single members of staff was absolutely great and so friendly. Location was perfect.

Contras: -

Prós: Staff was very helpful and friendly. Breaktast (included) was very good. Restaurant was clean and servers attentive.

Contras: The shower door did not prevent water from leaking out into the bathroom. We didn't think to ask for additional towels in advance - they would have come in handly for getting excess water off the floor. Not fault of the property or reflection on it but visitors should be very vigilant in the area especially at night. My friend and I were approached on several occassions by individuals offering to sell us ililcit drugs and people aggressivley begging for money. This, of course, can happen any where - just pay attention to surroundings in /around the tourist Squares.

Prós: We had a long trip throughout Peru and Bolivia, and this was the best hotel of the whole trip Exceptionally clean, stylish and cozy rooms Friendly and dedicated staff, desiring to help Magnificent breakfasts Located right in the city center

Contras: Nothing

Prós: A great place to stay in Cusco, amazing way to relax after a long day in the chaotic city. The staff is very helpful in every way possible. The room we had was very spacious.

Contras: Our room did not have good WiFi coverage.

Prós: Everything is great, location , room, bathroom , staff and breakfast.

Prós: Maravilhosa. Quarto aconchegante, funcionários prestativos, café da manhã farto, localização excelente. Guardaram nossas bagagens sem custo adicional enquanto fomos à Machu Picchu. Recomendo.

Contras: Nada. Tudo perfeito.

Prós: Localização, café da manhã, limpeza do quarto, salientando que o hotel e lindíssimo.

Prós: Do astral do hotel. Realmente agradável

Contras: Viajei por mais de 100 países, mas em nenhum deles encontrei um hotel em que o check- out deve ser feito antes da 09:00 da manhã. Verdade: Nove horas da manhã! Ainda bem que entenderam minha distração por não ter observado isso quando da reserva e prorrogaram para 11:00 horas. Sorte! Porque, se tivesse notado esse negócio de check-out até 09:00 horas, não teria ficado nesse hotel.

Prós: Out of all the 5-star hotels I've visited, this was definitely the most comfortable and luxurious! Since I was sick for a few days, I really wanted a room I would enjoy, so I asked for a room with a nice view. Unfortunately, the classic buildings in Cusco are built to face an inner courtyard, so unless you book a suite, you'll have a window facing a hallwal. Luckily for us, there was an upgrade available and we got it free of charge. This room was gorgeous with a super high ceiling. Really impeccable. The rest of the hotel is beautiful enough to take a stroll through, just like a museum (they even offer an audio tour). We were also very well taken care of, as we got our very own vegan breakfast spread served at our table!

Contras: No netflix in the room. Instead, you get DirectTV which is annoying to manage.

Prós: Meu apartamento era bem em frente a praça de entrada e era bem agradável as chegadas e saidas do hotel!!

Prós: Service was their specialty. Staff was very attentive. Mentioned a birthday celebration in my initial communication with the hotel, and my daughter was surprised with a beautifully decorated plate of birthday cake on the day. At midnight on Christmas eve, fireworks went off all around Cusco and the surrounding hills. It was a stunning display, and an excellent reason to travel to Cusco for Christmas. Truly a highlight of our trip!

Prós: Great location. Professional staff.

Contras: Felt a bit cold. Not many people around. Price very high compared to other excellent options in area.

Prós: The hotel is fantastic. It exceeded our expectations.

Contras: The bed and pillows were a bit too soft for us.

Prós: Café da manhã maravilhoso, lugar mágico, muito especial!

Prós: I have stayed at many luxury boutique hotels around the world and Nazarenas has set a new standard. The facility’s first class +++. The attention to every detail, the service and the staff are unmatched.

Prós: Service exemplary. Every request was handled efficiently and always with a smile. Couldn’t ask for anything more.

Contras: Nothing

Prós: Tudo

Contras: Nada

Prós: Equipe incrível Excelente localização bem ao lado do centro histórico e ruínas Belo quarto Cama confortável Chuveiro perfeito

Contras: Não houve nada de que eu não tenha gostado! Foi um dos meus favoritos em toda a viagem!

Prós: O hotel é quatro estrelas e muito agradável. Instalações muito bem mantidas, e uma equipe maravilhosa e amigável. Fica na Avenida Sol, em frente ao Mercado Central de Artesanato e um pequeno parque. Tem um excelente restaurante e bar no átrio. As instalações são ótimas e a equipe é muito simpática e prestativa. Esta área da cidade parece ser muito segura e não hesitamos em caminhar pela área à noite. No geral, recomendo visitar Cusco e ficar neste hotel. É realmente um lugar muito agradável para ficar.

Contras: AC não trabalho

Prós: Hotel limpo e bem situado em Cusco

Contras: Temperatura do quarto era quente demais para dormir confortável. Quarto não tinha termostato.

Prós: Realmente gostei da minha estadia aqui!

Prós: após o checkout no inicio da semana, fomos a Matchu picchu, e pernoitamos no hotel que fica no parque, solicitamos que nossas malas ficassem no hotel até nosso novo checkin, antes de viajarmos para Puno, pedido atendido sem custo, quando retornamos de trem a noite nosso checkin ja estava pronto, malas direcionadas ao quarto, ou seja, serviço excepcional, superando o atendimento do hotel que ficamos no parque de Matchu Picchu. no relato anterior esqueci de mencionar o serviço primoroso de transfer sem custo até o hotel. Utilizamos o serviço de quarto e o prato solicitado superou as expectativas. Parabéns a toda a equipe, recomendo!!

Prós: actually this is the 2nd time to stay here. breakfast is very nice and staff is so kind and friendly!,

Prós: Location, very clean hotel.

Prós: The Sonesta is an easy walk to the central plaza. It is nicely decorated and the executive king size bed room was spacious. Staff was excellent and accommodating. Our rate included breakfast and there is a free shuttle to and from the airport.

Contras: No complaints.

Prós: the breakfast was the best and the location is perfect everybody was extremely attentive we enjoyed very much staying at this hotel we had dinner and lunch many times at the hotel as it was excellent

Contras: the offered transfer to and from the hotel didn't exist, the van was always in the mechanic, this is what we were told, even though it is offered

Prós: Pequeno almoço muito bom e variado. Funcionários atenciosos!

Prós: The breakfast was very good. The location was good, about a kilometer walk uphill from the the Plaza de Armas, but easy walking distance from the PeruRail train station.

Contras: The carpeting in the hall needs repair or replacement.

Prós: Quando cheguei ao hotel fui informado que receberia um up-grade sem qualquer custo adicional,achei isso uma postura e gentileza sensacional. o quarto que me destinaram era maior que o reservado, com mobliario de primeira, TV de 50' com Globo internacional, banheiro gigante dom hidro, mimos tais como 2 águas por dia, pantufas, roupões, amenites de banheiro, chocolate, recadinho da camareira e outros. O restaurante tem atendimento de muita cortesia e excelente cardápio com pratos muito bem decorados e gostosos com preços adequados à qualidade e atendimento.

Contras: Nada.

Prós: caraca o hotel e perfeito . maravilhoso

Contras: de nada , tudo foi otimo .

Prós: The hotel is simple and clean and the staff was very welcoming. Breakfast had a nice selection. Overall the price was very reasonable.

Contras: The location was very commercial but still close to the main square.

Prós: Pequeno almoço bom, disponível a partir das 3h da manha o que é óptimo para quem sai cedo para fazer tours!

Contras: Nada

Prós: Melhor hotel da viagem! Impressiona o cuidado nos detalhes, o atendimento gentil de TODA a equipe em cada ocasiao, o conforto do quarto, a limpeza, e claro: o cafe da manha maravilhoso co tudo e mais um pouco, a todos os gostos! ahh ainda disponibilizam transfer de ida e volta do aeroporto: perfeito! (olha que somos exigentes)

Contras: faltou a informação de que em alguns quartos não ha ar condicionado.

Prós: Hotel fica perto de vários belos pátios. Tem uma boa localização. Bom serviço.

Prós: Hotel was wonderful. Staff attentive without being intrusive. Very welcoming. Lovely to sit by the open fire in the lounge. Excellent breakfast. Will certainly recommend to travellers.

Prós: Everything else. Value for money is excellent.

Contras: The suits are spacious, nicely decorated and comfortable but facing the street which is very noisy. There is traffic even in the night and when a bus passes by, the room shakes and you can feel the vibrations in the bed.

Prós: Simplesmente espetacular! Próximo aos principais pontos turísticos da cidade, funcionários muito bem preparados, prestativos e educados. Quartos extremamente confortáveis. Café da manhã completo e delicioso! Voltaremos!

Prós: Espaço e limpeza

Contras: Dificuldade de embarque e desembarque

Prós: The hotel is in a gorgeous old colonial mansion in the heart of old town Cusco. From the moment we arrived, I sensed we would have a wonderful 3-night stay. The employees are top-notch and visitors are treated very well. The common areas are lovely, the sitting room with the cocoa tea and fireplace is a great place to relax and the rooms are very nice, updated and clean. Loved this hotel.

Contras: We liked everything about this hotel. It's a very good choice for discriminating travelers. Perfect location to explore cusco on foot.

Prós: Location, room size

Contras: It’s not a five star to me. Nor the service of waiters, nor the facilities (spa), nor the non-suite rooms. I would recommend the suite only

Prós: Cleanliness and simplicity

Contras: Small rooms!

Prós: De tudo! O hotel fica num casarão bem antigo, dos anos 1600, totalmente remodelado. Utilizando nos quartos boas camas, aquecimento, mesas, cadeiras e demais acessórios para nosso conforto, mas sem perder sua essência e autenticidade. Banheiro lindo. E o melhor: oferece um café da manhã ótimo, servido das 4:30 às 10:00. Isto é bem importante porque vários passeios têm seu início marcado para as 5:00. Pessoal muito atencioso e gentil!

Prós: Nice suite, good space and decoration.

Contras: Poor breakfast. Check out time is early but possible to extend. No a/c but heater only.

Prós: De tudo! O hotel fica num casarão bem antigo, dos anos 1600, totalmente remodelado. Utilizando nos quartos boas camas, aquecimento, mesas, cadeiras e demais acessórios para nosso conforto, mas sem perder sua essência e autenticidade. Banheiro lindo. E o melhor: oferece um café da manhã ótimo, servido das 4:30 às 10:00. Isto é bem importante porque vários passeios têm seu início marcado para as 5:00. Pessoal muito atencioso e gentil!

Prós: De tudo! O hotel fica num casarão bem antigo, dos anos 1600, totalmente remodelado. Utilizando nos quartos boas camas, aquecimento, mesas, cadeiras e demais acessórios para nosso conforto, mas sem perder sua essência e autenticidade. Banheiro lindo. E o melhor: oferece um café da manhã ótimo, servido das 4:30 às 10:00. Isto é bem importante porque vários passeios têm seu início marcado para as 5:00. Pessoal muito atencioso e gentil!

Prós: The free (coca)tea room with big fire place gives this hotel a nice fibe.

Contras: It woudn't be 5* in Europe, but all in all this is a very good hotel.

Prós: Serviço surpreendente desde o momento em que chegamos!

Contras: Sem ar condicionado, mas isso não estragou a estadia. No geral, 10/10 pelo preço!

Prós: Equipe muito simpática e atenciosa, tornaram a minha estadia muito confortável.

Prós: Serviço muito bom e hotel muito bom

Prós: Loved the colonial vibe and tranquil courtyards.The rooms were spacious and the bed was super comfortable. The staff were very friendly and accommodating.

Contras: The room could have used an additional chair as there is only one.

Prós: V friendly staff Good breakfast Water in room Storage of luggage Free airport transfer incoming

Contras: Floorboards creaky in 223 No windows facing out

Prós: A equipe do hotel é maravilhosa, parabéns realmente, nos deram o maior suporte, porque precisei de oxigênio várias vezes pela altitude. O quarto é muito bom, o local é lindo e muito bem cuidado. O café da manhã é farto e delicioso.

Contras: Na verdade, o hotel seria melhor ainda se fosse mais central.

Prós: Café da manhã básico, sem muita variedade, porém com o suficiente para um bom desjejum. Destaque para as frutas típicas.

Contras: O quarto em que fiquei era pequeno, sem muita comodidade. Ao contrário do Tierra Viva de Lima em que o quarto era enorme. Porém, a cama era king, muito confortável e limpa.

Prós: Found pubic hair all over our bed and questionable stains on wifes pillow. Breakfast was soggy eggs and most things were missing an hour before ending. On check in front desk lady treated us with very bad attitude. Every other place we stayed at for the whole trip was fantastic it’s too bad this place had to ruin it for us. When i complained about it the service got better but only for us because they were “worried” as the person who was there told is.

Contras: We don’t believe our bed sheets were changed from the previous guests we had pubic hair and what appeared to be sperm stains on our pillows and bed sheets. I took photos and showed the manager she explained that they cannot refund us any money but offered us free taxi to the airport. We never asked for a refund but what I find very insulting is that the free taxi to the airport was actually a complementary service that they provide to everyone but that the manager or supervisor tried to spin that as if she was doing me a favour. In the end it turned out to be not an honest gesture. I was truly nice about the whole thing and I saved my feelings until this review I don’t want to come off negative. I had a positive experience throughout the whole trip I didn’t want this to ruin it for me. But I do want people to know that if you have another choice for your money take the other choice you will not be impressed by this hotel it only looks good in pictures.

Prós: The staff are suppppper nice! They are really willing to help. I stayed at another two hotel in Cusco. One is same price, the other is around $130. Neither of them are better than this one. I regretted to move to other hotel.

Contras: Only the hair dryer, it is too old.

Prós: The staff was lovely. They treated us as if we were family. So kind and thorough and they granted every request and went out of their way to ensure our comfort.

Contras: The entire experience was wonderful. There might be some opportunity to enhance the breakfast, the food was very plain and did not seem very fresh but was still edible. Just lacked some variety.

Prós: Great location, close to the city center/main square. Super friendly Staff and always open to help you. We stayed in a private room, which was clean, big and with all the necessary facilities like hairdryer and towels.

Prós: I like it so much! Stay there 3 times in 3 week and I will be back again! They kept my luggage while i was on the road!

Prós: Breakfast was great, we stayed in a 2 bed room and the room conditions and service was like we were in a hotel. All the other facilities are great, also there are a lot of activities you can register at the hostel so it's very convenient - we went for a cooking class I saw on the wall poster and they arranged the program for us so that we could enjoy our dinner there. We also went for the free walking tour on Wednesday morning around Cusco and loved it! Staffs can speak english and super nice. Would def go here again if I were in Cusco. Walkable distance to all the places you need.

Contras: None

Prós: Olha, a limpeza do hostel , localização maravilhosa e o café da manhã que é top! Fica uma moça na hora do café fazendo omelete se vc pedir. Amei e super indico o hostel!❤

Contras: Eu não gostei da bagunça que alguns hóspedes deixam no quarto. Mochilas fora do armário fazendo do quando uma bagunça.

Prós: It’s the most comfortable hostel I’ve ever stayed and definitely the most delicious breakfast I’ve ever had in hundreds hostels I’ve been in the world

Prós: O café da manhã é ótimo!! O Hostel é super limpo e confortável, todas as noites tem entretenimento por lá e não atrapalha o barulho nos quartos!

Prós: Hostel é perfeito, instalações, localização, atendimento dos funcionários, café da manhã muito bom. Melhor hostel que já me hospedei.

Prós: Breakfast is excellent. Lots of bathrooms/showers. Excellent location. Good WiFi. Bar food is very good.

Contras: Bit noisy when the bar is busy

Prós: O hostel e perfeito ... localização , funcionários, limpeza ... tudo perfeito , não tem o que reclamar !!!

Contras: Funcionários Localização Limpeza Conforto

Prós: Really nice family running the place. Location is superb being nicely between the centre and Wanchaq station. Hot showers and breakfast although simple was very pleasant. Portable radiator in room to keep you warm.

Contras: Never a fan of windows into corridors which this room had but that's just personal preference.

Prós: We stayed at Cusco B&B for 2 nights in December 2019 and the staff, including Mayumi, Patricia, Elizabeth and their cousins and sisters, provided excellent customer service. We wish to thank them for allowing us to check in early and storing our luggage when we went to Machu Picchu, They also helped us with all our questions and help us plan our tours in Cusco. Elizabeth and her sisters and cousins prepared the daily breakfast meal which was simple but tasty. They were very friendly and cheerful every time we had breakfast which made it a really pleasant experience . Mayumi also helped us solve a payment issue we had with a taxi driver We wish to especially thank her because she willingly help us solve the issue with the driver as we did not speak Spanish and she did this even if we had already checked out and we were just at Cusco B&B to collect our luggage, The location of Cusco B&B is excellent as it very close to the San Pedro Market and a supermarket, which is just next door. For their exceptional customer service, we highly recommend this place to other people, especially first-time travellers to Peru and Cusco.

Contras: Some minor issues are: 1) the room's ventilation was not too good and we had to open bathroom window to get some circulation. 2) as some of the reviews mentioned, there was some noise that you can hear outside the street and within the building but we guess that is just the way the older buildings were built and you will probably also experience this in other accommodations in the historic center. 3) we stayed in a room with two beds. and found the room and bathroom a bit cramped but adequate for 2 people. .

Prós: Amazing big and comfortable bed. Modern shower with great hot water pressure. They clean your room every day and provide fresh towels etc. The location is unbearable, right next to San Pedro market. They provide two free water bottles every day.

Contras: The check out in 9 am. That is ridiculous as all other hotels and hostels are 11. however the are flexible and let us check out at 10.

Prós: Esse hostel é de longe um dos melhores que já ficamos. A equipe de irmãs é muito simpática e te ajuda com tudo. O café da manhã é excelente. E quando saímos as 4 da manhã para subir a Montanha Colorida, as meninas preparam um café para a viagem para nós. Adoramos essa hospedagem! Super recomendamos. É segura, limpa e silenciosa.

Prós: What I love about this B&B is that it is right smack where you need everything. Pueblo market right across, train station to Machu Picchu is just a 5 minute walking distance, a well stocked supermarket with warm food right across and Plaza D' Armas (the main square) is within short walking distance. Restaurants and shops are near and abundant. The B&B is dated, the furnitures old and the rooms are small, but the bed was super comfortable -they were 6 layers including warm alpaca sheets for the cold. The staff were friendly and breakfast was quite nice. It is a family run business and some speak basic English.

Contras: My only grouse and WARNING is --- Laundry was a rip off!! I was first told that it was only 1.2 kg and given a reasonable quote by a staff, later by afternoon another staff quoted a slightly higher price, and finally when I came down to get my clean laundry a third staff insisted that it was marked 6kgs (the highest) and I have to pay for what she said it was! I told her it was crazy my clothes couldn't be that heavy coz it was just a few items, and even brought my laundry down again, but somehow she adamantly insisted the scale said 6kgs (that would have been the weight of a very large cat) -- I couldn't read Spanish and too tired to argue further and finally just paid 5x than was originally marked and quoted. **** So please ---- Double check the weight of your laundry (have them weigh and write their quote down on paper - keep it) before leaving the laundry with them. They may be sneaky to make extra money. (which is a norm with restaurants in Peru I found out later too).

Prós: Staffs were very nice here! When we had a little talk with them at breakfast, we really felt at home! :D

Prós: O atendimento é excelente, todas foram muitos gentis, especialmente Elizabeth. Há alguns mimos que fazem toda a diferença como chás, água filtrada, aquecedor e folhas de coca no quarto o que nos fez sentir muito acolhidos. O café da manhã é ótimo.

Contras: Nosso quarto não tinha janela externa.

Prós: Localização excelente, bom café da manhã e pessoal muito atencioso.

Contras: Nada a reclamar.

Prós: Atendimento.

Contras: Falta local para guarda de roupas e malas no quarto.

Prós: Nice hotel with helpful and friendly staff. Felt safe storing luggage for the Inca trail.

Contras: An issue for Cusco rather than the property but water gets switched off overnight and so no water let alone hot at 3am when we got up for the Inca trail. Shower the night before!

Prós: Great staff! Very friendly and thorough.

Contras: Very noisy in the street-facing rooms.

Prós: tudo eh ótimo

Contras: tava muito frio, mas tá de boa.

Prós: Tudo! Maravilhoso!! Atendimento nota 1000

Prós: AMAZING PROPERTY!!!!!!! We all wish we could stay a little longer but the little time that we were there, we felt one with nature. The staff was outstanding, they went above and beyond to make sure we were taken cared of. We got an upgrade to a house and it was beautiful. We got to feed two baby Alpacas, that was one of the many highlights of our stay.

Prós: Real five-star experience as it should be, by the book. Staff at every corner of this vast property were perfectly attentive, room was neatly appointed even though it was the last available one. Great restaurant and massages.

Contras: The site is in close proximity of the river - hordes of mosquitoes!

Prós: the setting and the service and the food and the staff.

Prós: Food it good.

Contras: No service, rude staff, no value for money.

Prós: Everything ,but the staff is the best in the world

Contras: N/a

Prós: Breakfast was incredible. So many options and everything was delicious. Great service.

Prós: O hotel conta com acomodações grandes e de bom gosto, ótimo restaurante (vale a pena jantar no hotel e o café da manhã também é muito bom), spa e serviço de quarto excelente, com mimos como bolsas de agua quente na abertura de camas. A cerca de meia hora de Ollantaytambo para pegar o trem para Machu Picchu e localização central para passeios pelo Vale Sagrado.

Contras: A recepção demora muito para responder e-mails antes do check in no hotel e por isso fechamos todos os tours personalizados do Vale Sagrado e Machu Picchu com outros hotéis, antes de sair do Brasil. Não recomendamos fechar taxi pelo hotel, nos cobraram 60 dólares para Ollantaytambo e depois pagamos entre 30 e 40 Soles pelo mesmo serviço diretamente com taxistas na cidade. Faz enorme diferença, pois o preço na recepção é assustadoramente maior (5 a 6 vezes o preço do taxi chamado diretamente).

Prós: Espaçosa e confortável.

Contras: Ruído do vizinho do terreno acima.

Prós: Localizaçao, spa, visual

Contras: Fiz a reserva e por se tratar de um hotel de alto padrão solicitei a possibilidade do transfer e da ida para Machu Pichu. A sra Valeria havia dito que estava tudo ok porem na hora de sair nao tinha reserva do trem e os horarios do transfer errados!! Hotel ótimo mais não utilize a ajuda de sua equipe com risco de decepção!!!!

Prós: VIEWS! Peaceful -quiet- relaxing -pampered -turn down service with a hot water bottle -bikes to ride to the city- attention to detail-food presentation- heated bathroom floor- great rain shower WISH WE COUID STAY LONGER THAN THREE DAYS

Contras: Nothing !

Prós: Beautiful location by the river. Wonderful room. Loved that the train stops at the hotel.

Contras: The bill payment process was a bit inefficient

Prós: equipe incrível - eles fazem qualquer coisa para ajudar e tornar a sua estadia a melhor possível Ótima localização - a 3 minutos a pé do Centro Histórico Ótima comida - buffet de café da manhã foi ótimo e era incluído todas as manhãs: muitas frutas, muitas opções diferentes de pão, ovos da maneira que você quiser, carne, tamales, café, vários tipos de sucos, abacate, nozes, e mais outras coisas que eu provavelmente estou esquecendo quarto muito bonito e com 2 andares - banheiro bonito revestido em pedra

Contras: Nada!

Prós: The place was amazing, really nice and cozy traditional Peruvian room, spacious, big and nice bathroom with very good shower pressure and hit water without need to wait. Breakfast is very various with big option and the staff is very nice and polite. Definitely will come back! Recommending if you’re staying in Cusco.

Prós: É um hotel simples mas que atende todas as necessidades do viajante, perto da plaza de armas com funcionários muito atenciosos. Café da manhã muito bom e é possivel deixar a mala enquanto vai a machu picchu. Quartos confortaveis mas sem luxo, recomendo!

Contras: Nada

Prós: O hotel fica em uma casa histórica (portanto não há elevadores), no centro histórico de Cusco, muito bem localizado, a poucas quadras da Plaza de Armas, próximo a lojas, mercadinhos, farmácias, restaurantes, museus. Decoração de bom gosto e muito bem cuidada. O café da manhã é ótimo e variado. Comida servida pelo restaurante do hotel, também foi muito boa. Adoramos a cordialidade de todo o quadro de funcionários, sempre muito atenciosos conosco, nos prestando assistência e dando boas dicas, nossos sinceros agradecimentos ao Sr. Francisco (dicas sobre Cusco muito boas, Obrigada!), Sra. Rossio (Obrigada pelo Lanche quando saímos muito cedo para o passeio a Machu Picchu!), Maria Luíza e Maria. A limpeza e arrumação de nosso quarto era impecável! Enfim, recomendo muito!

Prós: Clean room and bathroom. Good dinner made by the host. Location is better than Cuzco if you want to climb rainbow mountain.

Contras: The (twin) room had no private bathroom. This is not very clear when you book, make sure to double check if you want this. Wifi was weak.

Prós: Amazing location, staff, breakfast. Everything will exceeded my expectations. I'm already planning my next trip to cusco and I will definitely be staying here. Thank you!!

Contras: WiFi kept dropping.

Prós: We loved the staff, especially the lady that was usually in the reception (don’t know her name unfortunately). It’s a small hotel so they give a lot of attention to their clients which is great. All very clean, very nice rooms and good location. Definitely recommend it.

Contras: Nothing, We loved everything

Prós: Hotel Mirador Los Apus is a cozy and modest hotel, a calm place, situated near the Plaza de Armas where you can find good restaurants, a lot of museums, the cathedrals and a good variety of Tours Agencies. The staff is really friendly and we had a great time discussing with Francisco and William. We enjoyed our stayed and would go back any time on a second trip to Cusco.

Prós: Ótimo atendimento, em especial na recepção e do Francisco, que é o encarregado do café da manhã. Ele sempre foi muito solícito e atencioso. Café da manhã era sensacional, com muita variedade de frutas, pães, frios e bebidas. Além disso, a cozinha preparava ovos, do jeito que a gente quisesse! Quarto muito limpo e muito silencioso apesar da proximidade com o lobby e com a calçada. Chuveiro ótimo, aquecedor muito bom, TV a cabo e WI-FI ótimos também. O hotel tem convênio com táxi para o aeroporto, cliente paga somente 10 soles e o hotel paga o restante.

Contras: Não tem nada que eu não tenha gostado. Foi tudo muito bom nesse hotel, sem queixas. Tivemos alguns problemas com o aquecedor, mas na mesma hora a funcionária foi até nosso quarto e resolveu.

Prós: Good location, it is clean and friendly. nothing special but good value.

Contras: my room location was not great, on the ground floor next to the reception.

Prós: Everything, location, great breakfast, amazing staff, super clean!!! They keep your luggage if needed and the place is warm and have all the confort you can think of. Also lovely place to chill

Prós: Os funcionários são gentis e atenciosos.

Contras: Gostei de tudo.

Prós: Café da manhã excelente. Atendimento espetacular. Cama confortável. Acomodações muito limpas. Localização perfeita. Excelente custo beneficio.