Localização e conforto.
O staff é muito gentil. O quarto é confortável A localização do hotel com gps é difícil. Sugiro colocar no site um endereço para melhor localização. Achei o banheiro com estilo muito hospitalar.
Good choice of restaurant in a relaxing setting. The staff were welcoming but not in your face.
Everything was very pleasant and comfortable what you expect from a 5 star hotel,highly recommended. Some of the reception staff were a bit too regimental ,could have been little more friendly.
Staff were very friendly and welcoming, the room was very clean and tidy, the hotel is easy to access and is well located in the city.
The Kingsley was a great place to settle down In Cork. The staff were professional and took pride in their work. The rooms were nice and clean. My wife and I really enjoyed our stay. I didn't mind this actually but the Kingsley is about a 15-20 minute walk to the city center. You could take a cab or walk it. The reason i didn't mind was because it was far enough away that you weren't surrounded by the noise.
The luxury and attention to detail and genuinely friendly/helpful staff. Low numbers of Irish staff.
The room was great, really comfortable and modern The staff at the front desk were abrupt and not very welcoming. Need Training!!!!!
Great room and bathroom; Awesome breakfast
The Food was tasteless.
had a truely excellent time over a weekend and would highly recommend it to anyone. the staff were friendly and helpful. the rooms were spacious and well equipped and the breakfast were a real treat.
Friendly attentive staff, upgraded room on check-in, which was very comfortable, especially bed Only a minor negative but there was no shower gel in bathroom, had to go & find some from maid
Hotel facilites were excellent. Superb breakfast and dinner in the evening. Great views of the River Lee and Weir.
Friendly staff. Very good standard of room. Lack of food selection at 10.00 pm and 11.00 am
The hotel is in a great location and we were able to park nearby which is a plus for a city hotel without a car park The rooms are very small but it is an old hotel and there is very little you can do about that
staff very good
Comfortable Bed and location All OK
Poor hot water supply
the recognition of myself when I entered the hotel and said I had a reservation, my name was said by Geraldine, the receptionist. The concierge was also helpful when I was looking for a nearby building.
How close it was to the city centre The price, and the fact I had to pay for breakfast!!
Very beautiful hotel, especially for the price! Perfect location and friendly staff! Cannot go wrong! Nothing to complain about! Excellent!
Rooms Noise outside and heat in rooms
v central to cork city. lovely old style hotel
Very comfortable beds! Friendly service The fact that you had to book to use the spa pool was not clearly pointed out upon check in, meaning we missed out on going. A mini bar would have been nice!
From start to finish it was very relaxing. The Staff were excellent we initially had a problem with our room the carpet was very gruby, we called reception and they immediately came up and moved us to another room. The food was excellent. Even though this hotel was rated 5 star i felt the rooms were 4 star standard
The rooms were beautiful, clean, and spacious. We arrived early, got a room quickly, and even were upgraded to a suite just like that. The staff treated us like queens and kings, making us feel like part of their family. Everyone was cheerful and helpful during our stay, and the bartenders were eager to talk about local places to see and shop at. A highlight indeed for our Ireland trip.
Perfect staff who were interactive but not overly intrusive. Excellent food in an unstuffy atmosphere. Interesting layout of furnishings and nooks and crannies. The layout of the bedroom was at times impractical.ie dressing table with no mirror but a TV and hairdryer and the desk with mirror but cluttered with writing and information brochure. So nowhere to put toiletries.
Very comfortable king size bed, excellent food in Perrotts Restaurant (but wine a bit on the expensive side), lovely swimming pool, hotel in good location within walking distance of city centre. No tea / coffee making facility in bedroom would be our main complaint. Reception staff on arrival were friendly but while checking in, the girl answered two phone calls, and spoke to other guests around us making us feel a bit in the way.
amazing staff, nothing too big a problem, beautiful surroundings.
Very welcoming, great value and city centre location, but a countryside feel in the beautiful gardens
Old world charm and very polite staff
Facilities The hotel is hard to find. Even the GPS struggled to get us there. Old world atmosphere, with some unusual and welcome additions; a bottle of whisky at the reception desk to parch the thirst and ease the frustration of locating the place. Another fun touch, a putter and play practice green in the room. It is a nice place but would I stay there again? probably not. It's the little things that matter in a hotel and the dinning reception left us cold. We made dinner reservations and showed up on time, appropriately dressed, only to be kept waiting while others streamed by, were welcomed, and seated. Eventually,We were placed in a back room at what must have been the worst table in the place, center stage, traffic area in a room surrounded by cozy booths. The Food and service excellent, but the second rate treatment left a bad taste. So we move on, to a better experience somewhere else.
comfortable and relaxing and very pleasant somewhat pricey
Staff very helpful to ensure our stay was most enjoyable
the staff were so friendly and helpful-the food was very good-5 star all the way
Staff were excellent. Hotel is gorgeous and makes you feel special There was slight dirt in the room... around the bath grouting and on the wooden slatted blinds in the room (dust). For 5 star this should be up to standard! Other than that it was lovely.
man made waterfall by the restaurant made the stay even more relaxing
the room & facilities are excellent, better than most places iv stayed in which over the odds were payed. 65euro for 2 people - great value. stayed here b4 too and it was more so nice to see bit of value.don't have to check out til 12pm - amazing! it was all good
The helpfulness of Hazel the receptionist
The staff were very helpfull and the room was very comfortable. Nothing....
The room is very comfortable and it is good location. Would recommend hotel. It is quite noisy in the mornings. The cleaning staff were slamming doors in the hallway so it was difficult to sleep.
Location, staff and restaurant A couple of the bathroom fittings in room 110 were loose (handle on WC cistern, and seat)
Location, bed was massive Charged for room cleaning and noise from street
The smells of the kitchen and the noise of the cooker hoof/ airco where drifting in our room from 7.15h till 00.00h.
The reception area has a nice seating area to relax after eating or prior to retiering for the evening The access (lift) and stairwells are not the best and could do with modernisation.
Cheap and close enough to the city centre. Room was a little dated but for the price it was adequate. Bathroom was very small - WC with a tiny shower.
Room was large and clean and in a great location for what we needed. Only slept at hotel - did not use any of the facilities.
The check out time was too early
unexpected upgrade to apartment, breakfast selction
There was an odour in the room that I stayed in which gave the impression of poor hygiene, however surfaces and textiles did appear to be well cleaned..
very welcoming lady whom Imet first.wonderful breakfast
Excellent. Tidy and friendly staff.
The man working the front desk was great. We were surprised that we were not actually staying in the Killarney Guest House. The owner of the guest house owns the 3 buildings next to each other. We had rooms in 2 of the buildings.
Coffe and tea making facilities and the privacy I think that the price of breakfast was too expensive and so I went elsewhere, I think if the breakfast was included in the room I would be ore inclined to stay on my next trip.
The homemade pudding served with a cup of tea for welcoming was excellent!
Do conforto do Hotel, da dimensão dos quartos e do Design.
A curta distância a que fica do aeroporto e o razoável conforto do quarto.
Espaço dos quartos. Qualidade do serviço. Qualidade do pequeno almoço. Decoração geral do Hotel
O quarto e suas condições Nao
Um hotel simpático com funcionários prestáveis e simpáticos, sem ser de luxo permite uma estadia agradável e com uma localização muito boa, próximo dos transportes e da zona comercial da cidade.
em geral as instalações são excelentes, assim como o café da manhã
Do conforto e comodidade das instalações. Da simpatia e eficiência dos funcionários. Da excelente lolcalização. Bom breakfest. Nada.
O hotel situa-se junto a um bar, existindo à noite algum barulho na rua. Não aconsellhável para pessoas com dificuldades em dormir ou com crianças.
good position, big kitchen, friendly staff, good price quite dirty
Close to the city centre and restaurants. Shower - water was not very warm. No way to control the temperature of the water. Just push a button that lasts for about a minute. Then have to keep repushing to get more water. Hotel was very noisy with lots of people running up and down the corridors. But was cheap and what I expected from a backpackers hostel.
Hostel owners were pleasant and provided good trip information. Bathroom could have been cleaner, mold and mildew around shower and toilet.
Interent was cheap. It could have been cleaner - my room had piles of hairs on the floor. It could have been easily cleaned with the sweep of a broom. The sink at the end of the hall was was always clogged. The breakfast was very minimal and unsubstantial. I booked a room with a bathroom, and this hostel didn't have any, so there was some kind of miscommunication between the website and the hostel.
it's really clean and modern too much expensive and every service was not free. Our room (602) was like a corridor, so too small for 6 persons
The staff were great. They were very helpful and knowledgeable about things to do and how to get there. They were also very nice to everyone. It was also nice having my own bathroom and shower. The room was very small. There was hardly any room to walk, and with 6 people plus luggage in my room it was very difficult to move around.
Very nice facilities
the only thing that maybe someone wouldn't appreciate is that it's located on a hill but it wasn't a problem for me, just a short walk. You'll find there very kind and helpful staff, friendly atmosphere, many services available, i was in a double room, not so big but nice room and nice bathroom with shower, cheap internet, very close to city centre, would definitely stay again
I liked the spacious room I got and the location of the area for the value of the money I paid.
it was an experience like no other place i have slept at,to meet so many people of all types of nationalities in just one night,the people who run it seemed to do a good job there
The location is excellent. It is warm and comfortable. Spotlessly clean I left some items behind and when I phoned the hotel I was told they were not found. Disappointed about that
Rooms warm ,comfortable ,breakfast excellent. Having to use card key in elevator ,card key not working when trying to get into room.However Staff were prompt and excellent when we were designated another room.
The pool and closeness to city centre Music in hotel bar was too loud to sit in. 3 out of 5 ladies toilets had no toilet paper at 10pm, response from staff on reception was rude
Great facilities ie, fitness center, swimming pool. On arrival we were also upgraded to the deluxe suite with access to executive lounge which was a lovely suprise! Room was really comfortable and quiet also. Good location. Some of the hotel staff (in particular the at the reception & bar) were unfriendly and not very bothered. One receptionist for example seemed put out by me using another family members credit card for booking an extra night (even though I had already booked used it for 2 previous nights and it states that this is fine to do on the website)..."do you not have your own card?" one female receptionist cheekily asked after I explained it was my sisters card. Quite obviously I didn't!! She further questioned me about this in an accusatory manner. It came across as very rude and unprofessional. This is a very small thing but some hair conditioner would have been lovely in bathroom too! Hotel food was over-priced for what you got also...
Free internet access, good car park, good location
Loved the location and view. I enjoyed the seating on each floor. Gave us a chance to sit and visit while enjoying the gorgeous view of the river. Would love a quick cafe for coffee in the morning when we didn't want a full breakfast.
Spa treatment was super; back and Indian head massage. The relaxation room after my massage is not really designed for relaxation. It's an open room looking onto the corridor where treatment rooms are located, I stayed but 5 minutes.
i thought that it was not very fair that we could not use the leisure centre after 12 md on our deoarture date even ehen we were very willing to pay.
The comfort of the room, the best of facilities. Really enjoyed my overnight stay.
facilities in the hotel found the breakfast expensive especially as it was cold. Alot of money if you didn't want to eat much
the pool and gym The fact that the pool did not open until 9am and that there was a mix up with my rate that caused some embarassment at breakfast. when I booked online I included breakfast however the hotel had no record of this when I went for breakfast on the sat. I was also overcharged when the online booking co took payment from my visa card in advance
Os empregados foram muito prestáveis e atenciosos. Muitos profissionais. A casa de banho tinha algum pó. Os azulejos na área da banheira podiam estar mais limpos.
Do espaço do quarto e do conforto em geral.
Localização próxima do aeroporto. A cafeteira eléctrica do quarto estava muito suja, impossível de se utilizar.