Prós: The facilities are clean and well maintained. The staff is attentive, helpful and friendly. The room was comfortable and clean.
Contras: The breakfast could have been better.
Prós: Amenities room service from Panama Restaurant and Pastry. Great shuttle service, taxi service, and great price. Staff is courteous and housekeeping does a great job stocking up water, coffee, and ...
Contras: Exercise equipment didn't work properly
Prós: Clean and comfortable
Contras: Slow wifi, no lavendaria
Prós: Very comfortable rooms and huge bed. Nice staff.
Contras: Noise from the highway and the bus station
Prós: ALLOW US EARLY CHECK - IN AND LATE CHECK-OUT
Prós: Very spacious room and bed. Very quiet. The included breakfast was outstanding. Great secure parking lot.
Prós: Location near Forum shopping Center, clear, nice room... everything you expect to be good from a Hotel
Contras: Nothing in particular
Prós: I had a fantastic experience from beginning to end. I traveled with my husband and 2 year old son. The hotel location is perfect there is 3 banks across the street which was extremely helpful to us, ...
Contras: Everything was great for us. I have no complaints
Prós: I liked the location, it was very central and close to all amenities.
Contras: For a 5 star hotel you do not expect to have a dirty iron on the cupboard. Also when I checked in I asked reception if there was a minibar. The receptionist said yes, however we did not find any in ...
Prós: Location, food, silence
Contras: faster elevators
Prós: The outdoor pool, near downtown and next to a very good mall.
Prós: very confortable hotel and very good location.
Contras: Lower prices in room service.
Prós: The room is v comfortable and people are nice.
Contras: The cafe restaurant is not exciting. The steak one is very nice.
Prós: The steak house had great service and food was great.
Contras: The lobby was under construction and a mess.
Prós: Balcony, Service, Rooms and Location
Contras: Expensive hotel ain't that luxury and the smell of bathroom was kind of bad and sometimes the whole room.
Prós: Extremely friendly and helpful staff. A world of difference compared to other hotels we have stayed in in the city of Culiacan.
Prós: We loved the VIP Lounge & the the staff on the 4th floor.
Prós: Excellent, clean, helpful, modern, efficient. I was very happy with my stay here.
Prós: Nice mattress. Staff was very kind
Contras: They tried to enter to my room 3 times at 8:30 in the morning just to see if I had laundry. I always put a chair to trap main doors and that avoided the lady saw me asleep. So don't forget to...
Contras: HOT WATER. It´s luke warm.... not hot. They set the temperature too low to call it hot water.
Prós: clean and good place in the city centre
Contras: no breakfast，and no English front at the beginning.
Prós: The staff
Contras: The door handle came off and the bed board on the wall fell on my friends face while we slept
Prós: I loved it
Contras: the pictures of the hotel are not the same hotel
Prós: Great restaurant. Beautiful hotel
Contras: I booked a King bed. They said they did not have any but would give me a double Queen. The beds were NOT queen, they were doubles. We asked for a 5:15 wake up call. Thank God we woke up on our own @ 5...
Contras: I called the desk and asked for the curtains to be repaired. They refused to close. During the 3 nights of my stay no one every appeared to take care of it.
Prós: Staff; nice room
Contras: Lites burned out or broken in bathroom. Not fixed after request. Diifficult to get to/park.
Prós: Location to airport
Contras: Looked outdated and first room key didn't work even when I went down stairs. Got another room two beds when I had booked a king.
Prós: Staff very friendly and helpful
Contras: Lot of construction going on.
Contras: There service was horrible!!! At check in they said I didn't have a reservation!!!! The first night there was someone else in the room!!!
Prós: I liked the service at the front desk. The room was fine. The halls were noisy at times. The breakfast was más o menos.
Contras: Noisy hall at times. So do breakfast
Prós: Afternoon desk person. TV had a number of English stations with good reception.
Contras: Room a little small, breakfast marginal
Prós: Breakfast provided was good and enjoyed by kids as well.
Contras: Only had 2 towels for 4 people even though I reserved for 4. I called front desk to ask for 2 more but was told they were out of towels and could not get more until the morning. Also bathroom fan was ...
Prós: Staff excellent, good location and clean room
Contras: The only thing its that the first floor room, are not the best ones..u cant open the curtains because at the back window theres a lot of people walking outside like employees from the hotel so u cant ...
Prós: The desk person when we checked in around 4 or 5 (a young man) was very helpful and pleasant. The room was clean and attractive. Shower was excellent!
Contras: The room was too hot for sleeping and controls would not allow us to get air conditioning.
Prós: Staff, facilities, breakfast
Contras: A little bit joost, by guests arriving late
Prós: Clean, modern, well located - comfortable
Contras: Nothing bad at all - all good here
Prós: Eu gostei do serviço na recepção. O quarto era bom. Os corredores estavam barulhento às vezes. O café da manhã era más the less.
Contras: Hall barulhento às vezes. Por isso fazer café da manhã
Contras: When i checked in the person who cheched me in was very rude and argued that i only reserved on night and i showed him the confirmation and still insisted that it was only for one night and finally he...
Prós: Bar was nice
Contras: I don't like bed,to small for the price we pay for
Prós: The facilities are great!. The marble floor and walls in the lobby are beautiful. I really liked the lobby's comfortable and nice lounge set up. Decoration inside the hotel is very pretty. The ...
Contras: The hotel's wi fi had a different pasword in the restaurant, the lobby, the gym, and the room, and I did not know the first day. When I went from one place to another in the hotel using my phone ...
Prós: Cleanliness, good staff, good location, very good breakfast buffet, overall best value for money.
Contras: Room decoration
Prós: The breakefast was very good
Contras: the pillows were really uncomfortable, too thick and gave a neck pain
Prós: Great hotel the staff are friendly good food at the restaurant good valet I liked I'll stay again
Contras: Wifi weak
Prós: The staff, breakfast.
Contras: No reservation when we arrived. Given a small room instead of king.
Prós: It should be rated five star. The facility, staff, restaurant etc are all up to those standards.
Prós: Nice facility, good restaurant
Contras: Every time I use an on-line system to book a room, they don't have a copy of the reservation at the front desk. I have spent over 20 minutes trying to check in on numerous occasions.
Contras: Location of the hotell in the middle of nowhere! Since I am a coffee fraek- have to have a good coffee - and since nothing was available close buy - got a cup feom the self serve machine that they had...
Prós: The bed was okay
Contras: It looks nice from the outside, but the room was VERY small and sparse. No where to sit but one crappy plastic chair. 2 outlets. No decor. Nowhere nearby to eat. I don't recommend this hotel.
Contras: Employees not very helpful
Prós: close to the airport
Contras: the front staff was really rude. the would play on their cell phone for 5 to 10 min before they will even look at you
Prós: Everything is fine with this place.
Contras: It is a little far from downtown but it works for me.
Prós: Price & location
Contras: No bottled water
Prós: the bed was comfy
Contras: they need warmer blankets and if its a 2 day stay to change sheets regardless and clean room even if the customer forgets to put the sign to do so
Prós: Overall experience
O hotel ibis Culiacan situa-se numa zona industrial, a apenas 6 minutos do aeroporto internacional Federal de Bachigualato e a 100 metros da Plaza Ley del Valle. Tem 125 quartos modernos e insonorizados com A/C, um restaurante, bar com serviço de refeições ligeiras aberto 24 horas por dia, 7 dias por semana, WIFI gratuito, estacionamento privado e acesso para hóspedes com mobilidade reduzida.
Prós: Breakfast was good, came included with the price, had good free WiFi and also included free local transportation to local areas of interest and air port. Just tip the driver he was really nice and ...
Contras: Hot water and water pressure need to be worked on. Hot water was warm at best but it was hot and humid ouyside. my little ones did complain that they were cold in the shower. Also had no bucket for ...
Prós: People need to be trained to attend Customers!!!
Contras: attentions - treating Customers?
Prós: Breakfast, Free coffee all day, room, privacy, quiet room
Contras: Check-in process and overall not capable employees
Prós: Breakfast was fine, spaces a little bit small but as same as other cities.
Contras: Very sterile and simple, overpriced compared to other better hotels nearby
Contras: Location was not within walking distance of restaurants.
Contras: The AC was not working in all the bulding, the breakfast was not so good, this city express needs to invest more in providing Quality of Service for better confort and Improving the quality of the ...
Prós: Close to the airport. Avoid downtown traffic.
Contras: None smoking room smell like smoke, no iron or board, no coffee maker, no hair dryer, no wash cloths. staff not very knowledgeable about city or what to do in Culiacan.
Prós: The property is beautiful with many terraces and places to sit outside and read a book, it is quiet in a good location. Coffee is great in the morning and the staff is very friendly.
Contras: They need a new cheff
Contras: The remote control did not work.
Prós: Loved it, the staff was nice and very amiable.
Contras: Carpets could of been a bit cleaner.
Prós: Can't think of one thing. Maybe the view from one of the 4 rooms we were moved to.
Contras: Hotel did not have our reservation. Showed up at 2 a.m. to hassle with that. Made us get separate rooms. Rooms were disgustingly filthy. Staff was not so pleasant although the manager tried to make it...
Prós: This hotel was located very close to shops and downtown.
Contras: Service was horrible. No hot water for 3 days. No towels for the kids. They would only give us 2 towels in our room and we checked in with 3 kids. The staff argued with us about our reservation. We reserved 2 queen beds and insisted we reserved 1 king.
Contras: O controle remoto não funciona.
Prós: Adorei, a equipe foi simpática e muito amável.
Contras: Os carpetes poderiam ter sido um pouco mais limpos.
Contras: Bunch of guys hanging out outside of building . Always felt uncomfortable walking by with my wife. I asked if there was another entrance but only one way in and one way out. Cannot avoid these people hanging out outside the very front door. We had to walk by them every night . The next time I will stay somewhere else. Other than those riffraffa hangout out side this place was okay.
Contras: Noisy room near kitchen and offices. Ask for a room in the back of the hotel! Clean and adequate, but no place to work.
Prós: It was clean and near places.
Contras: Not really a pet friendly hotel. Didnot allow pets in any of the rooms. They said they had a patio but it was not true. Rooms too noisy and beds uncofortable. Nor recomendable for a long stay.
Contras: We had stayed here four to five years ago. Nothing has been done to maintain the property, and the rooms are beginning to look very run down. Don't think we will be returning.
Contras: The last night the person at the counter was in a bad mood and offered a really bad services until i got upset and answer him in a bad mood. Shower door not working properly and water falls to the ...
Prós: Gave water, health bar, and a tiny juice but gave it to me upon check out not check in.
Contras: Took 15 minutes for hot water to arrive, cold water was shut off most of the time. Had to get water from the shower using the trash can to fill the toilet tank to flush. Room felt like a prison cell
Prós: The bed was ok.
Contras: the room was shabby, carpet ripped, the staff let children run around on our floor all night.....loud music played most of the night. It was the night from Hel_.
Contras: Absolutely filthy - so much dust on the floor I even left some select words written with my finger. Had a torn towel about 1/3 the size of a bath towel. Just terrible place. Burn it down.
Prós: Shower issues
Contras: Poor toilet
Prós: Secure parking and a reasonable restaurant around the corner
Contras: Rooms VERY basic. You get what you pay for!
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