fair price below our expectation, hotel condition isn't good at all.
very clean, quite, good internet access. better reception first appointment, more international TV channels
Nice central location. Good breakfast.Secure parking.
Good location, easy parking, excellent value for money. The hallways looked in need of refurbishment, and the first impression of the neighborhood was not good, but still good value for money.
Very good location and very nice room.
I was demanded higher amount of money than a contract rate. The reaction of a cashier was indistinct when I required the correction of the bill.
On site covered parking and price of hotel. also 5/10 minute walk to centre, which is cool.
Excellent area next to city center, very good staff, clean, and cosy.Very large room with excellent desk and comfortable bed; in one word excellent. small advice : the internet connection could be better
Nothing and would not stay there again The hotel was depressing dark and smelt of stale damp The room was dark and badly decorated
no restuarant open at weekends, I booked a non smoking room, is reeked of stale smoke, not at all happy.
the location was within walking distance to the tram stop making it easily accessible to the city centre The decor eas very dated, our room was along side a very busy main road, our air conditioning unit was inadequate and it was impossible to have the window open at night. On the floor, there was evidence of a previous guests nail clippings hair and piles of dust behind the doors.
Convenient location, easy to find. Beautiful background scenery Cramped room, tired decor.
I thought the restaurant was good value for money. We felt the rooms were a little bleak,although the bathroom was excellent. When we arrived we parked near the pool which appeared to be very run down and created a very bad impression of the hotel.
No minibar, no coffee/tea in the room. Bathroom very small. Ambience dull and cheap.
Good location for stop over. Close to main routes and has all needs for a good nights sleep. Web site says restaurant open in the evenings. This was not the case when we arrived. Not what you want after a eleven hour journey.
Perfectly adequate for one nights stay The map to find the hotlel was poor.
Location - close to the Motorway for an overnight stop. Breakfast not bad. Plenty of electrical sockets in the room. Bedding and bathroom clean, but carpets needed cleaning (or changing). Studied indifference, bordering on insolence, on the part of the female receptionist.
The hotel was ideal for a stop over, the staff were freindly. The restaurant by the htel is very good The room was a bit shabby and the bedding had cigarette burns in it.
The staff were very friendly and the partner restaurant good. The underground car park was a bit of nightmare going between the two floors as the ramp was very narrow on the bend and is very tight for a mid range saloon (which was brand new and so we didn't want to scratch it!!)
Good location, in a nice town, in a spectacular region. A pity there was no bar.
On arrival we had a problem with our room but this was sorted out promptly, professionally and to our utmost satidfaction. We found the staff very friendly and helpful, The location was close to the city and restaurants. The hotel restaurant was good as was La Table de Thierry in the old town.. There are 2 type of executive rooms and this should be pointed out to guests on booking.
We stayed at the hotel during a trip to watch rugby. It is well situated for walking into the town centre and catching a tram to Stade Marcel Michelin.
the breakfast bread was good that the only positive thing I found in this hotel. junior duite is definitively not a suite but 2 small rooms and one has a camp bed. bathroom is very old and durty so are pillow and blanket. Than looby carpet is really old, and durty. and finally if you need the elevator on the moning you may wait for 20 min to get the change to see the unique elevator full
The vicinity to town Too high cost for this kind of hotel. Accomodations (double beds separating), very uncomfortable. Room too hot, could not adjust temperature, very uncomfortable. Parking fee is rediculous, that is taken advantage of the customer. Noisy room.
Friendliness Didn't clean up a spill on the carpet after the first night
Staff had very good english and it really helped me as i didnt have any french. The buffet breakfast was very expencive at 12 euro per person
Excellent location. Reception staff very polite and helpful and spoke both English & French. Handy to restaurants, transport and only short pleasant walk to the tourist old city and Place de Jaude. Found the aircon temperature set a little high and was not able to adjust it down (not a major concern and as we were only there 1 night, did not bother to raise this with the Hotel staff).
It was clean and comfortable. The staff were helpful. The cost of the breakfast was ridiculously high. It was not a good value. I also feel that during the period we were there, all the hotel prices in the city were inflated somewhat.
The house keepers talked to loudly outside, making it hard to sleep. And also if you stay on the groud floor, you can hear all the movements on the room over you, so if the person in the room wakes up before you, you'll probably wake up also because of the noise.
Breakfast! The hospitality tray in the double room only catered for one person.
Comfortable stay, good overnight Hotel away from the noise of the Autoroutes. Could be difficult to find without a Sat. Nav. We liked the air conditioning in the rooms.
I liked the the location, style and layout of the hotel. The facilities exceeded our expectations and needs and with the convenient tram just outside the front door meant exploring the town was simplified. I felt the parking could have been free for residents.
Wide room, Free breakfast coffee and croissant. TV and Movie programs are excellent. 10 euros/day for parking.
services / facilities, nice hotel staff, very good breakfast There was an unpleasant smell in the room (which could be caused by a cleaner used to make up the room). We left one window open during our stay.
Good room. We liked the free coffee-to-go and cake in the morning.
The room was well equiped. No restaurant although there were plenty within 10-15 minute walk.
modern room; clean; excellent location Did not have an iron ready (current one was damaged)
O quarto é bastante asseado e confortável, com muito boas comudidades. Cama óptima, wc e quarto com muito bom aspecto. Bom pequeno almoço. Não vale a pena comer no restaurante do Hotel: a comida é cara, só com um prato de carne e outro de peixe para escolher, mas ambos de muito má qualidade.
Very good breakfast
warm welcome, efficient service, nourishing breakfast,excellent location. We would stay again.
Great spot if you need to be close to the train station.
It was central. The staff were helpful and friendly.
Very friendly and helpful reception staff Nothing for the cost involved
Very welcoming. Comfortable and convenient and opposite main train station. Modernised 2 star hotel with all facilities and a pleasant stay. No, all good.
We were using it as an overnight stop-over hotel on route to our main destination, it was well placed for the motorway system and easy to find. The room was comfortable and clean. We did not use any other of the facilities
reception desk 24 hrs open - restaurant open 06:00 until 24:00 - good and friendly staff - clean and well maintained hotel - easy access from motorways - free parking for cars - large room prefer to have free access to internet for this class of hotels - since many business visitors are using this hotel
The restaurant was nice and the room was clean and tidy Not enough staff in the bar
Room was well appointed and very clean. Restaurant food very good.
It's convenient place to stay if you traveling to Barcelona from Paris, or from Barcelona to Paris. I'll recommend to everybody. Poor choice of equipment in Fitness Center, dirty carpet on floor, need to clean or to change. Choice of cheese on Breakfast is poor.
Great hotel, excellent breakfast, good facilities
Good buffet breakfast provided. Hotel had its own free parking near entrance. Reception staff helpful in suggesting restaurants in the City Centre (about 10 mins by car away). Internet (but need to pay) available in room. Hotel bathroom had some maintenance problems (basin couldn't drain water) which had not been sorted out before moving in. Otherwise, no other problems.
Good basic hotel Over heating
nice bar area the rooms were incredibly hot and wouldnt cool down
The hotel was well situated for our further travels. It gave us a good nights sleep, a swim, nice evening meal & breakfast None
The staff were very helpful directing us to various sites. The children liked the free cuddly toy they were given Room was not as clean as I would have expected- the blankets on the bed were quite old with holes, however as an overnight stay it was acceptable, but I would not stay any longer. We were also given a top floor room despite having young children and luggage which was not particularly child friendly despite this we stayed in another novotel near Paris and found this to be fantastic- food, room and much better value for money so would use a novotel hotel again
There was always someone in the reception, 24h and they had snack/bar 24h hours, too and the restaurant at regular hours. Good cleaning. The toilet was small, but ok if you are in business days.
the parking I found the bedroom a bit small. Difficult to get into bed as the second person
Convenience of location, friendliness of staff and value for money. Signage could be improved on approach from minor routes.
Acceptable for a night stopover
This was a pleasant and comfortable hotel. The restaurant was good with plenty of choice for dinner and breakfast. Plenty of parking The bedroom and en suite facilities were rather small but adequate for an overnight stay.