Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Excelente localização É sujo, ultrapassado, a equipe me colocou no quarto errado. Eu não vou voltar.
Localização Limpeza Problemas com uma cama quebrada Espelhos sujo
Toda a equipe foi excelente mas a equipe da recepção foi muito simpática e eficiente. O hotel parece um pouco datado, mas que isso não prejudicou nossa visita.
A equipe da recepção era ótima. O Taylor é o melhor! A qualidade do hotel é muito fraca.
Este hotel tem uma localização central. A equipe era simpática e prestativa. O hotel parece sujo. A cama em nosso quarto tinha um longo fio de cabelo preto antes da nossa chegada. O banheiro era velho e os acessórios do chuveiro eram muito curtos.
O aspecto geral do hotel é agradável e faz com que você se sinta em casa. A equipe foi útil e fez um upgrade do meu quarto quando não puderam encontrar a minha reserva. Os quartos são agradáveis e a minha vista era incrível. Foi difícil fazer o check-in, pois o hotel não havia registrado a minha reserva.
Hotel and staff were great overall Valet was professional about their mistake Valet lost keys to my car, had to locate employee from previous night stay and deliver car to my house
Front desk and other staff very kind and helpful . We really liked the hotel, very nice and comfy! Elegant too. Valet staff was no help at all. We didn't know what to do and they thought we should it seemed like. We assumed, as is the case at other hotels, they would take our car. We went inside to find out we had to drive all over the place to self park. That's not what we wanted. I don't know how the mix up happened but it wasn't pleasant. It was probably the concierge was the problem not the actual valet staff.
We loved the bar and restaurant. The food was excellent and the service extraordinary. The staff were uniformly courteous and friendly. Grand old hotel. Set the thermostat lower in our room on the 28th floor, but the temperature was unchanged 14 hours later.
Liked room but not view.... everyone is overly friendly View. Room service should be described better, that cheese plate was disgusting. Some of people were very pretigious
Beautiful hotel. Excellent location
The historic building was beautiful. The location and view were also excellent. The hot tub in the gym was barely warm.
Location! The staff! All wonderful! The rooms are tiny. Nice, but tiny. Make sure you really like the person you go with! :)
The Art Deco style, the live jazz combo in the bar; helpful & friendly staff, great location in the city! A little noisy inside the rooms (street noise)
Staff very friendly and accommodating. Room was very clean and the bed was so very comfortable! Will definitely recommend to friends and family! Looking forward to revisiting the next time we are in the area. .
The Location is prime. Perfect for downtown Cincinnati. The staff was nice and quick about check-in and check-out. The bathroom was awesome. It was big and remodeled with a giant tub. The bedroom itself was not impressive. I expected a historic feel, but just got more of an old and musty feel instead. The comforter wasn't clean (had to brush it off before we could lay on it), and the room itself just didn't seem clean. There was also a sunlight which would have been fine, but when you looked up it was covered in dust and dirt.
I am rating The Hampton Inn. Really nice hotel. The Hampton Inn was a really nice hotel but it wasn't the hotel I reserved. I was looking forward to stay in The Cincinnatian because of the historic background and wasn't expecting at all not to be nofied in advance about their problem with hot water. We could have rescheduled our trip. They relocated us and it was a nice place (can't complain about it) but a modern hotel was not what we wanted.
Loved theroom, comfort and the bathroom. Also enjoyed lobby bar.
Location was perfect. Right inside of everything. Valet is great! The bed felt cheap and hard. Did not get any good sleep at all and you would think after driving 10 hours in the road that day it would be easy to sleep, but the bed was old as well as all of the furniture around.
Staff was great!
Only the location Staff and front desk not profession. Make us wait so long and then can find room for us even we made reservation ahead! Scary inside as well! Not worth is pay this price
Location and very friendly staff. Rooms were kind of small. Window to look out was very small.
The hotel was beautiful and comfortable and the location terrific. Very centralized location--easy to walk to area sites and restaurants. The wifi internet was extremely spotty and rarely worked which was disappointing and made working remotely difficult.
The hotel is located in the heart of downtown Cincinnati and there was plenty of entertainment and restaurants located nearby. The room was clean and the staff was very friendly. The hotel ultimately served its purpose as a place to sleep for the night. The furniture was a bit dated and the layout of the room lacked any real appeal. The pictures online and the four star rating seemed to be a bit exagerated. I would rate the hotel three stars overall.
Cool building with brand new rooms. Modern lobby and design throughout hotel. Still in a 'soft' opening, so there are some things that need to be worked on. Shower drained back into the bathroom and elevators had filthy overhead lights.
Great hotel and was very clean. When i booked the room it said two queen or one king. So when we arrived i was informed that they had no king beds available. This needs to be a selection so you know what you are getting when you book a room.
Great location. Newly renovated. Clean Cost to valet
Friendly staff, great free hot breakfast, nice rooms Had to pay for parking
Room was comfortable, not too hot or too cold when we came in. The bed was comfortable. Bathroom was HUGE with a tall shower. The website did not inform us we would have to pay for parking on site.
Comfortable. Nice staff. Large breakfast. Was on the first floor, was noisy. Small fitness room. Bad coffee.
Clean, comfortable, most of the staff was friendly and accommodating. Larger room than I expected, convenient location to visit UC. Once I actually got into the room, I was happy with everything. Some staff weren't as helpful or welcoming. Poor communication: I arrived at 10:00 am and asked if they had anything available yet. They told me they were fully booked and check in was at 11:00am. Reasonable, so I sat and waited in the dining room area across from the front desk. 11:15 comes around, nobody has said anything yet. I go up to the desk and ask for an update and they tell me nothing will be ready until 2:00pm. Essentially, I had been sitting there rather than walking the city. They took down my number and said they would call me as soon as something was ready. I left at 11:30 and had events at UC from 2-5:30, so I didn't come back to the hotel until almost 6, but nobody ever called me.
comfortable bed, quiet despite being busy, great breakfast, convenient location can't think of anything
Rooms were spacious, well-appointed & had comfortable beds. Check-In staff was courteous & helpful. We were traveling as a group of couples. We were told that their lounge/bar would be open until Midnight on Saturday. At 10:15 they were already "shut down". When we approached the staff about it, the bar tender was rude & the other staff offered suggestions of other bars outside of the hotel. We wanted a night cap in our hotel, which we were unable to get. They need to get their services/staffing issues worked out - or don't include all amenities at this time.
This hotel (and the Hampton Inn beside it) iis an incredibly creative use of.the Cincinnati Inquirer historical building, offering upscale accommodations at an affordable price im downtown.Cincinnati near the Reds ballpark and other venues Noise from the sliding glass bathroom door, alhough aesthetically pleasing and space-saving, are acoustically impractical, in my estimation.
Quiet, large rooms, great bar/snacks, and breakfast is huge. Best part though are the extremely friendly employees. Prices are a bit high, though well worth it once you add the free breakfast, easy parking, etc
Great location, beautiful facility I asked for and was confirmed for a high floor room but was placed on the 3rd floor
The man that checked us in was the rudest person I have ever dealt with trying to check into a hotel room. In his words "you didn't pay me, you paid a booking site, there's nothing I will do for you." And that's after I had to wait for him to get off his cell phone to talk to me.I could have stayed anywhere for the money I spent, and to get treated like that, you can bet I'll never be back. $165 for one night and still had to pay to work there. Rude check in staff
Staff extremely helpful and accommodating.
Always love happy hour! Drinks and heavy snacks in the evening were our dinner before the big game. Breakfast the next morning was a hit. Something for everyone. Beds were comfortable. Drury has everything we needed! Great price!
The staff was nice. I liked the complementary breakfast. It was quiet and the area seemed safe
A decent hot breakfast open for three hours each morning. Good Precor equipment in the small fitness room. Full size frig, microwave, two burner stove top, and divided stainless steel sink.. Enough plates, glasses, silverware, and cookware to make warming and eating a meal in the room feasible. Good pay washers and dryers available in the laundry. Good wi-fi service. Good chocolate chip cookies available 24/7. Good front desk staff that seemed very responsive to the small issues we had during our 8 day stay. The 'business center' had outdated computers and a printer that didn't work. Location is convenient for driving off 75/275, but not much of anything within walking distance.
Good location, employee at front desk was friendly during check in. Dirty bathroom, tv wasn't working properly and their is no ice machine.
The location was very close to the interstate and within a good driving distance to many shops. The first night we were there, we discovered there was dried blood on the bed from a prior guest, and when I went downstairs to report this horrific discovery, the person at the front desk did not seem all that disturbed by my revelation.
It was good for the price I paid.
Very large rooms with beds/pillows that could not have been better. Full kitchen, and a huge tv. Indoor pool was very well maintained and was at the correct remperature. A hot tub would have been nice, but I'm really not complaining.
Average quality for the money. No major problems. Quiet location - easy access. Easy check out. Not impressed on having to set up sofa bed for the kids. Would have expected 2 beds in the room as with many other motels - instead of one bed and one sofa bed. Also we had expected 2 rooms next to one another - instead we ended up down the hall - but at least on the same floor.
Good location, very nice accommodations and friendly staff. Rubbery "scrambled" eggs.
We felt that this hotel had a lot of great amenities for the cost, and our stay was very pleasant. The breakfast was awesome and the hotel staff was always friendly. We were placed in a room near the lobby, so the sounds of people were pretty loud in the morning when we were trying to sleep in.
Friendly front desk people, free cookies, updated, comfy, 42 inch hdtv and DVD player, pool was ok, fitness room was three treadmills in a very small room. Overall was worth the extra money and drive being in northern Cincinnati.
The hotel stay was very good. I was disappointed in paying $6.00/day parking fee for an unsecure lot. There was no attendant monitoring the lot to determine who was a guest and who was not. I adamantly feel this fee should be reimbursed.
Nothing, not to like. It is located in restaurant heaven and near all sorts of shopping. I did not use the bistro so can't comment on that. The staff was extremely friendly and helpful. It was pricey for my needs. I was traveling alone and stayed only one night. I could have been comfortable in something a little less expensive. It was chosen for me because of the location.
The hotel is new, fresh, well appointed. Breakfast food appealing & tasty. Service A+. Beds fabulous. One sister was caught in the elevator; hotel engineer, front office mgr.,sales mgr., chef reacted with professionalism and concern. Thank you all! Somehow the directions to the hotel didn't work . We definitely missed something and had to resort to a phone's GPS after wandering through neighborhoods.
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The staff Even though the reservations with Prepaid. They had a hard time finding it.
1. The suite felt at home 2. WiFi networks worked with ease 3. The location, close to a major express way 4. Good price 5. Quiet 1. Hard mattress (like bedrocks from the Flintstones)
The bed was amazenly soft and I loved it. Not a thing.
Free inlets at breakfast, super clean and quiet, spacious rooms We knew we were getting in at 4am and had called to make sure a pack and play would be waiting in our room the day before we arrived and were assured it would. It wasn't but they were very nice about trying to resolve as quickly as possible.
The rooms were great. The front desk rep on checkout day was very rude and she made me a key without checking my ID. Very Scary, training needed! The night auditors were all great! Housekeeping did not try because of my mini dachshund, most hotels do. This hotel should not be listed as pet friendly. The only possible place for your pets to use the restroom is under the interstate on a steep hill. I am not exaggerating, my animals were so afraid of noise and the hill we had to drive to a nearby pet area
It was close to the expressway and the mall. Our room smelled like someone had been living in it.
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I didn't like being on the first floor.
Very nice room. Very clean. Helpful staff. Our room faced the highway, so traffic sounded kind of loud.
This guest did not leave comments about this hotel.
Clean. Well outfitted. Everything worked just right. Very helpful front desk.
The room was spacious with a divider and provided ample room for my family of 3 with a young toddler. Super clean and had all of the amenities we needed. It was a solid 15-20 min from downtown Cincinnati.
Room was excellent and relaxing. Every staff member from manager to cleaning is professional and friendly. Would stay here again. Well done! Bed inside sofa/sleeper wasn't very comfortable - but that's true of most sofa/sleepers.