Contras: Had our truck stolen out of the parking lot right in front of the door. It was locked. Manager mentioned she saw some teenagers hanging out in parking lot late but did not check into what they were doing. Never received a sorry or what can we do to make your stay any better. Nothing. Was not looking for any freebies. Just some care or concern. This hotel has no outside video surveillance. Would not recommend to anyone. There are better and more secure hotels available.
Contras: The hotel in general and rooms specifically were very hot and very dry, I felt like I was going to get a node bleed and needed to go outside for relief - drank a lot of water and had to buy chapstick. They need to get some humidifiers to add moisture to the air.
Prós: The staff gave me great information about the city and I have the best view of the city from 19th floor!!!
Contras: The bathroom door it slides open and shut. Not very private
Prós: Clean room, friendly and helpful staff. Priced about right. Attached restaurant was very nice. Service & food was great. Two minutes to YYC.
Contras: $25 taxi to and from Cross Iron Mall. A shuttle would be nice. Tack $5.00 on the price of the stay and give everyone a Free breakfast until 9:00 AM at the restaurant. Everyone would appreciate that. Parking stalls are tight for Alberta sized vehicles. Crank up the WiFi.
Prós: Could not stay at a better hotel for the price. Very clean. Beds are very comfortable. Two minutes from airport. Rooftop jacuzzi
Contras: Heater was a bit noisy but not unusual for in suite unit
Prós: Clean and friendly
Contras: No free breakfast which seems to be pretty customary these days. The purchased breakfast was fantastic and located next door.
Prós: Room in total
Prós: This place is a gem. Easy to get to and close to the main highway. Great restaurant on site, comfy and clean rooms.
Contras: Check in/out staff seemed to be new which is fine but made it hard to check out.
Prós: I liked the cleanliness and the hotel being so beautiful and green. Staff wer so accommodating and kind. I would definitely recommend this hotel as a great place to stay and the price was very reasonable. Thank you.
Contras: There was actually nothing I did not like.
Prós: The quietness in the hallways and the location
Contras: The hardness of the bed, kind of hard for someone who is used to a soft bed
Prós: We were quite surprised to find a first class hotel only a mile from the Calgary Airport. Rooms were up to date, clean an comfortable for 4 adults. Lobby area was welcoming and parking was adequate and in a safe location.
Attached restaurant had good food including a "Bread Bar" where you have a choice of breads and you place them on an open gas fired grill. Really a great idea!
Contras: Liked it all!
Prós: Beautiful rooms, great price, helpful staff and close to new mall. Only way it could be better if hotel did shuttles to mall every two hours. People come to see the new mall so might improve business.
Contras: Location was not close to much but airport. But beautiful room.
Prós: Friendly staff and water station at entrance. The location and available airport shuttle.
Contras: I wished there were black out curtains to completely block street light and better pillows would have made my stay a 10
Prós: Very new, clean, and convenient location near the airport.
Prós: Beautiful grand old hotel. Outstanding service and great location.
Prós: The hotel was very quaint and kept much of it's rustic charm. It was clean and quiet. The staff were kind and courteous.
Contras: I was disappointed that the only rooms that had WiFi access were on the gold floors. I was offered to upgrade to the gold floor for an additional $100. The receptionist failed to mention the price was per night. A nice little sticker shock. Also I find it odd that a hotel the caliber of the Palliser would not offer WiFi
Prós: Very comfy beds. Friendly staff
Prós: Pool and steamroom
Contras: small rooms
Prós: This building has a beautiful old world feel atmosphere. Downtown Calgary feels like it has really died off with the current recession but you'd never notice once inside the hotel. Lots of happy and polite people everywhere. We will definatly return.
Contras: We requested a newspaper in the morning but it didn't arrive for our two day stay.
Prós: Have always liked the Fairmont. Located close to shops and downtown entertainment.
Contras: Bed was a little soft. Rates can be high for some of the rooms.
Prós: its unfortunate that there is nothing to be liked in this so called 4star hotel.
Contras: Typically I hate to complain but due to the experience, I feel I should provide my review. It was a five nights stay.
Really slow slow shower.
Bed linens, towels, sheets were not set well.
There was a odor in the room.
Coffee machine was not working.
Power outlet was not working.
TV channels were working intermittently and didnt even have the basic channels to view.
Inspite of asking a few times to provide drinking water - there was no response from the staff. I wonder how do hotels like these get a 4 star rating.
Internet, breakfast, TV channels are not part of the price.
Prós: Belo hotel Grand old. Excelente serviço e excelente localização.
Prós: Camas muito confortáveis. Funcionários simpáticos
Prós: Piscina e sauna
Contras: Quartos pequenos
Prós: Sempre gostei do Fairmont. Localizado perto de lojas e opções de entretenimento no centro.
Contras: A cama era um pouco mole. As tarifas podem ser altas para alguns dos quartos.
Contras: Was very disappointed with bathroom. After a long day of travel was looking forward to a nice bath. Only had a standup shower. Toilet was child sized.
Parking was also outrageous. $30 for self park!
Prós: Clean, comfortable, affordable and right downtown close to everything
Prós: Standard high, staff v good, location
Contras: Parking too expensive
Contras: Pay parking pay parking pay parking
Prós: Limpo, confortável, barato e bem no centro, perto de tudo
Contras: The hotel didn't have continental breakfast or laundry service in the hotel.
Contras: We stayed on the club floor and it was incredibly noisy- didn't stop until nearly 2 am. Would not stay there again
Prós: We stayed at Hotel Blackfoot after arriving late from flying in from Atlanta. We just stayed the night and left in the morning, so we did not have the opportunity to take advantage of all of the available services. The staff was friendly and nice, and the accommodations were very good. However, I don't believe at all that the claim that our stay was carbon neutral is true.
Contras: See last sentence above
Prós: Excellent, knowledgable staff st front desk: warm, welcoming, great first impression as you get settled into hotel after day of travel. Cleanliness of lobby, fitness facility, hallways, and room impeccable.
Contras: Salad bar and vegetables of buffet dinner were excellent, meat entres adequate only.
Prós: The staff went out of their way to make me and my son comfortable
Prós: Very nice hotel. Well equipped gym. Efficient shuttle to/from Calgary Airport.
Contras: We stayed on the club level and we were disappointed with the breakfast. We arrived at 9:30, and the fruit and juice were completely gone and by the time we had left the fruit had still not been replenished and the coffee was only then being refilled.
Prós: Water slide!
Prós: Great room, friendly staff. Delicious breakfast buffet.
Prós: 1. Very close location to the airport
2. Easy to find
3. Comfort bed
4. Easy access to wifi.
5. Nice Starbucks coffee inside the room
6. spacious room
1. a little bit difficult to find the entrance
2. Just one location of elevator compared to long corridor of both sides
3. very little feeling of noise from outside traffic
Prós: Hotel muito agradável. Ginásio bem equipado. Serviço de Transporte eficiente de/do Aeroporto de Calgary.
Prós: Escorrega de água!
Prós: Ótimo quarto, funcionários simpáticos. Um delicioso buffet de pequeno-almoço.
Prós: We arrived late, paid for the room online only to be told it wasn't paid and Night auditor was very rude making phone call after phonecall at 1 in the morning to straighten things out. When we finally got our key he very loudly let out a rude noise suggesting we were a complete annoyance to him. The maids trying to get in our room bright and early along with the uncomfortable bed and dated bathtub, we have stayed here a few times in the past but I am pretty sure it will be our last stay at this hotel in Calgary
Prós: Quiet,great atmosphere,good food
Contras: many children that cut into the quiet surroundings
Prós: The price was fantastic. The suite was comfortable and it was a bonus with the kitchenette. The breakfast buffet had a good selection and the food was delicious. Easy access to major thoroughfares was a positive.
Contras: The hotel's only drawback is the location .. there's not much in terms of a view.
Prós: What's not to like it felt like home right away! The kitchen, workout room,londery room and the pool were all amazing!
Contras: It was very far from downtown..
Prós: Friendly and helpfull staff
Prós: Accommodations were excellent!
Contras: Available parking access could be improved.
Prós: Great hotel. Large, comfortable suites with many amenities. Hotel is very clean and the staff were friendly and helpful.
Contras: It says airport hotel, no way is this by the airport.
Great place to stay
Prós: The overall experience, didn't book it long enough.
Contras: Not booking enough days.
Prós: Service and free breakfast
Housekeeping is not provided on weekends. Bathroom floor was sticky. Pool and water slide is nice.
Prós: The breakfast buffet was quite good.
Contras: They made a mistake with our reservation and gave us a room with one queen bed instead of two. Hide a bed was not made up and had a bottom sheet on the mattress and one blanket in closet. It wasn't until second night after third request that we got beddin
Prós: Great evening offerings
Very convenient location, decent pricing, free WiFi, parking. There is a fitness centre and a pool as well.
Prós: Room was very spacious, it had a small kitchennete too and it was a very fair rate.
Contras: The staff was very accommodating so there was nothing that I didn't like.
Prós: The room was a nice size, the beds were very comfortable and the bathroom was clean and up to date. The sitting room was a nice edition as was the kitchen. The complimentary breakfast was great with a wide variety of food to choose from. A good location.
Prós: The room was very clean and spacious. The hotel is conviently located downtown.
Contras: The staff is very friendly. The restaurants in the area were good too!
Prós: The reception was fantastic.
Contras: The mattress was uncomfortable.
Prós: Comfy, roomy barroom. The room was large too which was nice.
Contras: Upon check in, the front desk asked if we were interested in having the breakfast option. I declined thinking my family would be interested in going elsewhere. Not even 10 minutes later when I asked to change my rate to the breakfast option, the gentlemen at the front desk said that it was too late as we are already in house. I found that lousy customer service. I could have pushed it to the manager to see if they can but after a long day of travel I didn't have the patience to bother. They could've asked their manager for me. It was very annoying.
Prós: Excellent staff, clean, friendly, exceeded my expectations for service.
Prós: The staff we wonderful. Helpful and kind. I had a great stay. Comfy clean beds. The higher you go the better the view. Ask for riverside at check in. Great downtown hotel. Walking distance to awesome restaurants and music venues. I really really love this hotel.
Contras: Pricey food and drinks
Prós: O quarto era muito limpo e espaçoso. O hotel está convenientemente localizado no centro da cidade.
Contras: A equipe é muito simpática. Os restaurantes da área eram muito bons!
Prós: A recepção era fantástica.
Contras: O colchão era desconfortável.
Prós: Excelente equipe, limpo, amigável, excedeu as minhas expectativas para o serviço.
Prós: I was very unhappy when I got charged in American dollars when I was booking from Canada for a Canadian hotel. No where I saw I was paying in US dollars until I looked on visa.
Was a conveniently located hotel, clean.
Prós: The International was extremely convenient in terms of getting around Calgary. Everything was literally steps from my door. The breakfast options were nice, and my interactions with staff were very pleasant.
Contras: Though modern in many ways, the hotel could use some updating. Some fixtures and appliances were showing their age, though nothing was broken or malfunctioning.
Prós: Wonderful suite with amenities
Contras: Only 1 small cramped bathroom for 2 bedroom suite. Also, no hot water 1 morning.
Prós: Great experience, clean rooms, pleasant staff, awesome location
Prós: Great location and quiet at night. Great breakfast with plenty of choice.
Contras: A few maintenance issues in the room. The curtains wouldn't completely close and the heater couldn't be adjusted with the thermostat. There was also no hairdryer on arrival. None of these issues really affected my stay.
Contras: Front desk lady was not helpful!
Prós: Location was perfect for us.
Prós: Thoroughly enjoyed stay. Breakfast was wonderfully diverse and tasty. Local perfect for my needs.
Prós: Location and value
Prós: Location was excellent for my needs. Amenities were great and underground parking was a huge bonus. Nice room size with work area and kitchenette area.
Contras: The beds are a bit soft but those needs are hard to accommodate. Having the best price on 2 queen beds over one king is a head scratcher.
Prós: The location fitted very well with our planned activities, the room was perfect for our needs and we appreciated the included breakfast and parking.
Contras: Not really...
Prós: we were upgraded to the King bed Jacuzzi suite, because it was our honeymoon. very nice of them. very nice room.
Prós: staff, cleanliness, parking
Contras: breakfast (terrible sausages, if they were sausages, no coffee on the coffee corner had to call somebody to bring more coffee), noise on the walkways by night (people talking, slamming doors like a hell).
Prós: Spacious suite like
Contras: Asked for king bed got queen
Prós: The location was excellent, so close to everything, and FREE parking. Also the bed, bedding and pillows were the best I've ever had. I've stayed at 5 star resorts that didn't have bedding as nice as this. Seriously.
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