Os quartos são muito espaçosos, a cama muito confortável, a piscina muito grande e agradável, mesmo junto à praia. Os restaurantes do hotel são muito caros, e não há animação à noite.
Das magnificas instalações, pessoal muito simpatico. Cozinha excelente. melhorar alguns pormenores (Reparação de pequenas avarias...)
perfect hotel ,perfect location....
Fully equipped kitchenette, large clean rooms, quite friendly reception, interesting architecture. Situated few km from the airport, but I didn't hear any aircraft noise. No major problems but following things could be better: - Looks like no Visa card terminal on reception, receptionist had to use terminal in another room, so I lost sight of my card for several minutes. - If you'd like to use free private parking as stated on this site, I recommend bringing with you printed hotel specs (as I did and afterwards I could use parking for free) because otherwise they may try to charge you with 5EUR per day for parking. However, there is a lot of available parking places around the hotel in case you won't be lucky.
Especially the reception staff was very friendly and helpfull
Quiet, friendly place and staff.
the cleaners were very nice and also helpfull the food it was very bland
That the rooms were not cleaned until later in the day so you did not have to rush out in the morning I thought the staff were particularly rude, and the food at breakfast time was awful. The sausages and eggs were cold, the bacon was simply streaks of fat.
value for money. quite place. ok for family or as a base to visit the island by car. there is nothing in Costa de Antigua, but it is near Caleta de Fuste and the airport.
The hotel room was a roomy one with fainted equipments. The staff was friendly and helpful. We ate once the dinner which was average level, nothing too good, nothing too bad. Pool area was large and well maintained. I think this hotel is ideal for families.
Staff were lovely. Rooms were kept very well. I would have like more computers available
Very friendly staff, good price for good quality. There's no beach and very little shopping around but there is a free shuttle to Caleta and public transport is very cheap. Even taxis are quite cheap
It was not what you could call a 5 star hotel in my eyes, but was good value for money
A very nice hotel, situated on the beach, all the facilities anyone could want and with very pleasant, helpful staff. Wished I could stay longer!
Good Apartment. Clean. Uncrowded.
Very good hotel, no typical seedy spanish holiday 5 star, but genuinely nice. well worth staying over at
We were there before and brought our family with there 3 children. Not much to keepyou in the hotel inthe evening.Over all had a ball. Not much for the children..For adults for a quite breake 100%
very quiet; large, stylish suites in wood, glass and stone
Excellent room size,very clean,excellent staff and fantastic location Very quiet,not any organised activities,no pool table as described.
Efficient and friendly staff, the restaurant was well appointed and the food was excellent, the location is good, away from traffic / town noise but well within walking distance for all local amenities.Would definitely use this hotel again.
Location was good.Pool was very nice. Stayed at the villa, but internet connection was not working while we were staying. Cleanliness was very poor. Washer was not working when we checked-in. Hotel fixed it promptly.
Located near centre and beaches Very poor service level provided, having in mind you're staying in a 5 * hotel. Amongst other complaints : NO heating, Internet not working, Staff not speaking good english, no service provided at the reception, not fresh Breakfast Buffet. There are other Hotels with less stars in the same location doing much better and for 1/3 of the price. Not a very good experience, unfortunately.
size of the room and proximity to resort main facilities.
it was very central The pool did not seem to be big enough for the capacity of people staying at the hotel, the area around the pool was also quite small. Also, air conditioning would have been brilliant in the apartments
We were returning to this hotel after experiencing it for a week last year. This year we stayed for two weeks and were not disappointed. Excellent facilities coupled with polite efficient staff.
This hotel is great for a vacation to the Islands. It was clean and the setting was beautiful. Not to mention it's in a wonderful location. Only bad thing was that there are no double beds- only twins. Which is annoying when you are trying to have a romantic vacation with a loved one.
It was close to the centre of the resort and lots of bars and restaurants, as well as the beach. The hotel was shabby and grubby. It was listed as having aircon which it only has for 11 out of 250+ rooms so don't be fooled. The poolside sunbeds and parasols were dirty and in need of replacement/repair. Our bathroom smelled of drains and was not a pleasant place to be.
it was spacious and the location was very good
Excellent facilities for children. Centrally located ie shops, taxi rank, bus stop, restaurants, beach - all close. Hotel provided courtesy room for shower etc on day of departure as flight was not leaving until 7.00 P.M. Extra bed ie fold up bed was not comfortable as four latts on base were broken.
Our stay was very enjoyable and action packed for our 12 year daughter We booked this hotle on the basis of having facilities for disabled people. However when we got there the facilties were not as expected or available. This was disappointing and should have been described more accuarately on the webste.
The entertainment staff and activities were brilliant and very pleasant and without them our stay would not have been as enjoyable , thanks guys :) Hotel beautiful and fantastic for kids, reception staff were great however staff in bar and restaurant with the exception of one or two were rude and unfriendly towards all guests ...
The appartment was a really good size and well equiped The staff at reception were really rude and unhelpful
Recepcionista simpática. Cozinha com micro-ondas. Não havia sabonete nem champô na casa de banho. A cidade em si é muito esquisita (muitos restaurantes fechados, outros com muito pouca gente... pouca gente nas ruas)
A estadia em si foi agradavel...a piscina e todo o hotel mto acolhedores... A qualidade dos electrodomesticos..eram bastante antigos! e a limpeza tambem nao era perfeita.
The courtesy bus was a bonus and added to the value and enjoyment of the holiday Broken clothes line reported but was not repaired .Wet towels and togs had to be dried draped over balcony chairs.
Yes we had a very good experience at Castillo de Antiqua & Suites. The only negetive thing Iwould have to say is its more suitable to young families with children the noise got a little too much for us at times.
Liked the area & weather was great Change of policy since last year. Charge now for seaview. Had to hire a kettle!!, & remote control. Long Queues in snack bar because of "all in" residents.
Location (close to shops, car renting companies and supermarket), Price (cheap), Very friendly receptionist especially Joanne who speaks fluent english, and there's a little kitchen in the suite there were COCKCROACHES everywhere in the room and they come out from the drains. There is no air conditioning and it's really noisy at night. Lots of drunk people shouting around.
It was very short break for us - sun,silent,far , far away
Location. It is very reasonable to stay in this hotel if you plan to relax on the beach or do some trips to both ways (north and south) of island. Good transport connection to capital, plenty shops and pubs. No disco or night club.
The hotel is in a lovely quiet area. We enjoyed the walks along the promenade and the chipmonks begging for food. The hotel food and choice of food was excellent. Plenty of activity for young and old. We will definitely go back.
room was clean and comfortable.breakfast was quite good.
Staff very friendly and helpful
the vieuw, the spacious rooms and the large and good beds very noisy
Value for money. Quiet place, perfect for family holiday. :Clean nice apartaments. Tasty food, wide range of drinks. (all inclusive). Good weather guaranteed.... Topless women sitting around the pool is not a good idea in a family resort packed with kids....
quiet ants in apartment
clean rooms, nice buffet bfst, close to the airport and tourist places, good for family holidays no air condition in the rooms, swimming area very busy- most of the sun beds booked since early morning hours, not great place to stay for honeymoon
The friendleness of the staff working in reception, very helpful with booking taxi's and excursions etc! Not only that, the fact that on previous reviews it was worrying to see a few comments on the security of the appartments. However, I did not see any reason to feel unsafe! To be honest for what we paid for the hotel, I couldn't really complain about anything. We went self catering so we spent alot of the time out of the hotel! If I was to complain about anything it would have to be maintenace in general. I think if they were on top of the maintenace then The hotel would be even more of an attractive stay.
good location 15min downhill wolk to nice beach and 8 min to centre of things,yet peace and quiet if u want child friendly, cheap and cheerful,wonderful weather, staff were very accomodating when there was a problem, no air conditioning, ants in the apartment. you need ant spray to stay here, they were everywhere.
staff very helpful
Met our needs for a short break to visit friends
The price, receptionist lady's smile, well equiped, It wasn't
The only one thing was the receptionist as she was trying her best to make all be as easy as possible. The Hotel is in bad condition, doors are not closing properly to my room nor entrance. Facilities inside are like from 60'. In my few days stay they clean my room only once.
During my stay at these family orientated apartments I relaxed by the bar in the pool. I also enjoyed sunbathing by the three pools. I enjoyed the family entertained and the enjoyed the food. There is loads to do in these apartments. They should be ranked higher than two key. I am fussy. Staff are great and very child friendly. Kids club brilliant. Nothing bad to say about this hotel. Taxi to the centre 3 euro and the taxi service is brilliant. You only have to wait 5 mins if even. thumbs up...... The apartments were clean but the maids didnt come everyday but when they did the were good. Think they come about five days out of the seven, which is good but when you travel with kids it is nice to get clean towels and that everyday.
Very nice, super price :) Good for people who do not have big demands and big money ;) But remembre, it is not ***** Hotel. I
very beautiful island...nice weather during 21.12.2007 - 01.01.2008 you need a car to go to the beaches the WEB is very bad and expensive...if you want to check the web in a daily basis forget it.... price is ok in relationship to others WEB+cleaning+pool cleaning
The room has what an "apartementos" needs. If you wan't to do anything other than lying at the pool side you have go 2 km away. This even includes restaurants - at least for the time being, a lot of construction is going on at the location ("nueva horisonte").
I love the hotel.We stoped there for a fifth time, but we found that the shop that is in the hotel was almost empty, food choice was poor in the restaurant , but still good taste. It is nice hotel to stay if you want to have a very quiet holliday on your own or with family, there is nothing going around. Just bar open in the evening. Good for family with small children, staff very nice and helpfull. I would come back. Swimming pool for children was very dirty for the whole week, no one bother to clean that. Brrrrr
it was easy to find hotel was good enough but we did not like the area, wont stay there again on account of that but it was very convienent for our stopover to the airport