As vistas do quarto para o mar em dia de temporal
Gostei do atendimento do hotel. O pequeno almoço era optimo e havia duas hipóteses, o normal e um light. O hotel proporciona todas as condiçoes para tratamentos de beleza e alimentação saudavel. O hotel em si era muito bonito. O grande defeito do hotel é o isolamento do som. Eu estava adormecer e ouvia o sr do quarto junto ao meu a ressonar, de manha acordava por volta das 8h com as empregadas quer a aspirar quer a falar altissimo, e quem é mais sensível a barulhos, acorda logo, que foi o meu caso. o quarto embora etivesse limpo, não cheirava muito bem.
O hotel está num edificio antigo, bem recuperado e mantém a traça original, muito confortável e com quartos amplos e bem cuidados. Bom pequeno almoço. Não gostei do restaurante.
Não gostei de nada em especial.
localização, estacionamento e decoração "clean"
Simpatia e profissionalismo do staff.
Bom ambiente, calmo, junto à praia, bom restaurante, muito limpo, com garagem. Nada a assinalar é um bom hotel a que poderei voltar se mantiverem o preço/ qualidade.
Quarto acolhedor, charmoso e bem decorado, restaurante excelente. Parking Gratuito, em Biarritz é óptimo. O Hotel é melhor que a pontuação, mas falta a Internet gratuita.
location excellent. found all staff were welcoming, friendly & efficient spa was closed and was one of reasons for choosing hotel. breakfast €23 too expensive
We were travelling from the Costa Blanca to Poitiers and it was an excellent place to stop. It was our first time in Biarritz and we had time to see the city and drink a few beers by the sea front.We had dinner in the hotel which was very good. Normallt we would eat out but we were not impressed with the restaurants in Biarritz. We selected some champagne coctails from the bar menu which arrived 20 mins later after the bar staff had received some training!
Nothing special, just good for thus price.
Hotel staff were very friendly and helpfull
Comfort and friendly staff. breakfast needs to be improved for Irish residents in the hotel
The Hotel is clean and relaxing loved the roof top pool. We wanted to eat in the hotel but on 2 occasions the rooms were taken with private parties, not impressed.
The rooftop pool and terrace are spectacular at sunset.
Everything Limited selection and quantity of food
Very nice view from terrasa, cafe and pool
Hotel very central to surfers beach, shops and restaurants. Room large, clean and very comfortable bed. Good sized bathroom with towelling robes. Rooftop terrace and heated pool amazing with fantastic views of Biarritz. Staff at reception were very helpful and polite. They recommended and booked some lovely restaurants for us.
Gostei de tudo, em particular a simpatia e competência do pessoal. O hotel está muito bem situado e tem muita classe. Os quartos estão exemplarmente limpos e confortáveis. Excelente em tudo. A mesa do quarto precisava de uma iluminação suplementar ou mais forte para quem desejar ler ou fazer leituras prolongadas.
Localização, quarto, e simpatia da funcionária O preço do quarto e do pequeno almoço são caros, mas se fizermos uma comparação a restante oferta de Biarritz, concluímos que estão dentro da média. Biarritz é cara.
simpatia, disponibilidade e acolhimento acabar rapidamente as obras
Excelente cama, muito calmo, optimo para descansar depois das festas
Simpatia dos funcionários e localização central. Parqueamento privado a preço acessível. Local sossegado (pelo menos nesta altura do ano). Quando cheguei ao hotel chovia muito, eram cerca de 17 horas da tarde e perguntei se era possível tomar alguma coisa no bar (um snack e uma bebida quente). Fiquei surpreendida quando me reponderam que isso não era possível. O hotel só tinha serviço de pequeno almoço. Não percebi então o que era o "room service" e a razão do "bar". A funcionára, no entanto, foi bastante simpárica e preparou-nos 2 chávenas de chocolante quente. O quarto muito pequeno (mas a cama confortável); mas para uma estadia de uma noite foi suficiente. S necessário e numa situção idèntica acho que poderia voltar.
Simpatia dos funcionários; localização do hotel, facilidade de estacionamento na rua
Hotel silencioso, 10 minutos a pé até ao Cassino. Recentemente reformado, em ótimas condições, com funcionários gentis e prestativos.
Honestamente a cidade só tem a oferecer sua praia, quase nada além disso para um turista. Nosso quarto era extremamente pequeno, um funcionário especificamente não foi muito educado, o sistema de chave de porta não funciona e desmagnetiza a cada duas horas. O sistema de água quente deu defeito e tivemos que descer 4 andares para tomar banho em outro quarto. Não recomendo o hotel.
Da simpatia dos funcionarios e eficiencia.
Disponibilidade de garagem, mas a preço normal. Quarto sem poltrona. Incómodo.Falta um serviço permanente de pequenos lanches após o pequeno almoço que é muito bom.
The staff at the hotel were delightful, although the room had not been thoroughly cleaned and a broken tv was not mended. As above
the view from my window the quality of the breakfast and the small area that it's served in, poor value for €20
friendly staff and contemporary style Lack of sun on balcony
Locashion,stuff is very helpfull. For sure the brekfast is bad
The location of the hotel was superb, allowing one of us to surf and one of us to shop! The decor and ambience of the hotel and the friendliness and efficiency of the staff meant that we had one of the best experiences of a small hotel we have ever had. Parking.... Public underground Car Park (Bellevue) close by which the hotel uses but beware height restriction is 1.90m.
1. Clean rooms and magnificent view of the Grand Plage. 2. Helpful and friendly staff. 3. Central location. 1. No shower curtain when taking shower in the bathtub, water all over the floor!
Being on a pedestrian square, the hotel is very quiet and yet has a fine view of the Grand Plage. It is very well placed for shopping and for strolling along the sea front. The staff were very friendly and their English much better than my French!
The location was excellent as the hotel is situated in the middle of town and facing the beach and sea. The decor was very nice indeed and the staff were always helpful - nothing was too much trouble. We also ate in the restaurant and whilst expensive, both the food and service were outstanding. We would fully recommend this hotel. N/a
Fabulous location, charming staff and delicious food. Wonderful view from our room and small terrace. Stylish decor throughout the hotel. Appalling weather! Obviously not the fault of the hotel, but there was little to do in torrential rain. Nowhere to buy English newspapers eve.
I liked the situation of the room and views were lovely. Staff did not bother me during the day and were helpful when I requested anything. I was not happy to be charged for breakfast which I did not take. The receptionist made a deduction for this but had I not checked the bill I would have been overcharged by 120€. Also Wifi was claimed to be free throughout the hotel but I wS charged 1.65€ per day for this.
Pool area , bar and restaurant are excellent. Our room was small and the bathroom was dated.
Grand old hotel in wonderful position, maintaining its historically high standards. Some confusion about the two restaurants, which seem to share the same dining room but offer different menus.
Everything, the rooms are luxurious, the staff is professional and friendly, the building is beautiful. The best of European hospitality. And the food...glorious!!!
Entrance to the Hotel was fabulous as were all the communal areas The room we were issued was in need of repair and re-decoration
I liked my staying in the hotel. Good lacation.
location and view from dining room place is showing its age, and its cost for rooms and meals are far too high. breakfast for 1 person was 50 euro, about $60 USD. the ocean view room i reserved from kayak was $550, and the only view of the water was from a side window; you had to right up next to the window to even see the water or beach. when i complained, they said that since you can see the water from the window, it qualifies as ocean view. we got misled from the check in girl as to when our room would be ready, and got fast double talk as to what happened. there also appears to be some wiggle room between what we learned about the room from kayak and what the hotel provided. kind of a bait and switch. we won't be back.
This is a casual place to stay. Walls are thin.
The location was good. Short walk to beach and shops and restaurants. Bedlinen was clean as were the towels. Our room was small and badly in need of decorating.right on main road very noisy at night.i do not think this hotel rates 2 stars. We will go back to biarritz but not to this hotel. The hotel needs a total makeover . dark and dingey.
It's location. Cleaness. Good if you want just to sleep. Very basic.It needs to be somewhat reformed. The hair dryer was not eficient at all.
Lovely hotel, really enjoyed the stay. Great value
There was an option of secure parking for an extra 9 euros per day, which was just opposite the hotel. The hotel has character, but it is old and requires some improvements. The breakfast buffet for 8.50 euros was poor. For a continental style meal, it lacked any meat or cheese. The orange juice was watery, the whole meal was a disaster.
Price Not the cheeriest of staff but adequate
Quick check-in with helpful staff. Rooms small and well worn. Bathroom adequate if small. Room had not been cleaned out properly and sheets were dirty. Hotel slightly further from town centre than we had expected.
Close to city centre. Very expensive and I wouldn't recommend the hotel to my friends.
Price Location - a bit too far away. Room needs decorating. Staff pretty miserable.
Cheap. Room did not had a toilet.
É um hotel muito sossegado.
A simpatia das funcionarias e a relaçao qualidade/preço do pequeno almoço sao dois pontos positivos que saliento na minha estadia neste hotel. Quarto muito pequeno e a ausencia (ou mau funcionamento?) de ar condicionado.
O jardim do hotel com piscina é muito acolhedor Nos colocaram num quarto sem janela e sem ar condicionado. Tinha uma porta que dava para o patio com piscina e por isso não se podia deixar aberta. Bate sol o dia todo no quarto e não tem ar condicionado e nem ventilação. Impossível ficar neste quarto no verão.Os funcionários não são amigáveis.
proximidade do centro, facil acesso a pé
Facilidade de acesso; garagem, peq. Almoço O encerramento do serviço de restaurante antes da hora indicada mesmo após termos sido informados que "estaria a funcionar com o horário normal"
Uma das recepcionistas nada simpática, quando lhe solicitei auxílio para efectuar uma reserva num hotel em Espanha de que já tinha referência, no meu regresso a Portugal.
I loved the design, decor and comfort of the hotel and the rooms.- very pleasant on the eye. and the location - very close to good restaurants, shops, the sea. and bus stop.The heating system in the room and the heated radiator towel railing were brilliant as we were in Biarritz in extremely wet windy conditions. The weather but the hotel could do nothing about that. Some of the tourist sights were not open.
Very central location which suited us very well - handy to beach and restaurants.We liked the bedroom floors and the fact that the shower was walk-in, not in a bath. We were upgraded to a 'superior room' which was on the ground floor. The shallow sinks are the silliest design ever - stylish but silly. The staff were very friendly and helpful but unfortunately gave us wrong information about the bus to San Sebastian and we missed it!
Location in the centre of the city, not so far from the ocean First of all: I booked a hotel at 21-00, came at 23-00. The hotel was closed despite the fact that it was stated that "reception - 24 hours" I had to call and wait for the manager 20 minutes! After that, he had long wished not to give the room, because "reservation has been made too late." This is unacceptable!
The room was very nice indeed. Very modern and comfortable. The staff were very friendly and helpful. As much as I liked the hotel room the only draw back was the lack of privacy for the bathroom (no door) which may sometimes be required!
Whilst the rooms were quite small the furniture was well designed and the staff were really friendly - they gave us some really good recomendation for what to do and see. Breakfast was too expensive.
Cumprimento dos termos da reserva relativamente ao tipo de apartamento, vista, etc e excelente estado do apartamento.
A vista que tem sobre Biarritz e o parking
Do conforto e das comodidades dentro do quarto.
Do conforto do quarto e do jantar
A localização previlegiada e a facilidade de estacionamento O estado de limpeza do quarto era abaixo do esperado
Relação qualidade/preço, localização na cidade de Biarritz e a piscina aquecida O sanitário é um pouco acanhado no tamanho; o acesso da piscina para pessoas com dificuldades motoras é complicado
Comodidade, preço, limpeza Pequeno almoço pouco diversificado, fruta fraca
O atendimento e sua vista foram os pontos altos
A sua localização no centro da cidade, com vistas para o mar e o facto de dispor de garagem foram factores determinantes na escolha. Gostámos da estadia. Os estudios são adequados para estadia de uma família com filhos pequenos.
Design dos quartos estilo Macintosh, muito clean e moderno
Localização, conforto do quarto
Não gostei do hotel O hotel em geral não vale o preço que cobra, mais parece um albergue. Fui muito mal recebida pelo funcionario do hotel que gritava comigo ante o meu atraso na chegada ao hotel, que ocorreu por fatos alheios a minha vontade. Só permaneci pois os demais hoteis estavam lotados. Quando cheguei ao quarto o banheiro não estava limpo e os lençois e toalhas todos manchados. Após dois dias no hotel a pia entupiu e não foi desentupida pela funcionária ao arrumar o quarto. Finalmente era impossível dormir com o barulho feito nos corredores e outros quartos com abrir e fechar de portas pois o hotel não tem nenhuma acústica.
Quartos decoração simples e muito agradável.
situado um pouco afastado do centro nas com exelentes acessos prima pela acalmia e facilidade de estacionamento. É simpàtico agradavel e confortavel sem ser um hotel de luxo. posso dizer que me agradou e muito dentro do preço e qualidade acho-o perfeito
Gostei da localização com a possibilidade de estacionar gratuitamente o carro.
Faceis acessibilidades (longe do centro mas a 5 minutos de automovel) Pouca simpatia dos funcionários. A partir das 5 da manha o barulho dos aviões é intenso. Cortina do duche com sujidade acumulada.
Can't speak highly enough of the friendliness & helpfulness of the staff No bad points
Gorgeous room, fab bath and shower, absolutely charming staff, stylish hotel.. Great touches like a huge bowl of gorgeous fresh fruit in reception, and breakfast was great - lovely table, prompt service and delicious. But don't order dinner there - at least not on a Sunday night. Our dinner experience was not good. Firstly we waited ages and ages. The choice was limited but that was OK, except the food wasn't ok. It was strange bordering on bizarre and really not very nice. We ordered some cold starters (amongst which was a serving of 'green' asparagus which came limp, soggy and almost brown in colour - obviously tinned and frankly inedible) and one hot starter. All the cold starters were served together - there were 6 of us - but the one hot starter only came ages later with all the main courses. The mains were local dishes and really not very nice, weren't hot enough and certainly not up to standard. Shame as hotel otherwise is gorgeous.
Very nice romantic place but not for the long stay It would be so nice if they made the territory much more!
My friend and I thought tis was one of the better hotels either one of us has ever been to--beautifully appointed rooms and excellent service make staying at this small boutique-hotel an excellent experience.
Super friendly staff. Beautiful and very stylish hotel.
staff very helpful, responsive and friendly. Service was great - efficient but never intrusive;. Rooms and common areas - lounge, pool, gardens, very beautiful, pool was especially nice as its long enough to swim properly in