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Location was perfect, less than one minute to bts station, one stop to water ferries. Very easy to get to and from airport via train. Very nice rooms, comfortable bed. Nice pool, but it is a little colder than I would prefer. Traffic. Don't try to get around using a car or taxi. Use the bts or water ferry to get around.
Very friendly, cheerfull staff, could not do more to make as very welcome, happy and relax. Couldn't connect iPAD to internet, but IT menager work to solve this problem, hope next time when we stay there be all right.
Wonderful, absolutely accommodating staff. I exchanged several emails with Farah, the hotel manager prior to my arrival. Very genuine! Also after being stabbed in Hong Kong, they allowed my partner, who made it to Bangkok before me, to check-in and stay the night without the room having been paid for! Incredible. Our 1 bedroom sir was on the 31st floor with fabulous views of the city. Do yourself a favor and enjoy a cocktail at the rooftop bar! Breathtaking views. Further, when we decided to extended our stay, they effortlessly arranged that we keep or same room and even provided rose petals arranged in the bed. Excellent staff. If it travels included Bangkok again, we Will absolutely be staying here again! The hotel conducted a fire drill a couple of times during our stay, the alarms blasting were scary, but at least we had berm given notice prior to the drills.
Superb rooms yet very reasonable price (I got a proper studio with living area + bath + bedroom for only 2000B a night). The service was also excellent. None.
Five star hotel, good rate, swimming pool, In room it has wireless high-speed Internet, a iron,tea maker and a lot of extra things. No power plug for hair dryer in the bathroom, In room no mirror as well.
Stayed second time and enjoyed our stay again. Very friendly and helpful staff. Clean and comfortable rooms. Could not do more to make us fill welcome and comfortable. This time internet works no problem. Very good cook in the restaurant, I will not go to try fortune in restaurants outside international hotels.
The staff is wonderful! The gym and the pool area are great. The hotel and furnitures are modern and work really well. Free wifi is also very convenient and was decisive in my choice to stay there 2 times already. I had a 1 bedroom "suite" which is very spacious with balcony, 2 flat screen tv, kitchnette and computer station. I can only recommend this hotel! Just the location is a little less convenient (no 7/11 nearby and no proper restaurants neither within 2 min walk). but with a cab u go everywhere and the hotel is so great it doesn't really matter
Super friendly staff, very nice accommodations, great view. Fairly far from town (30 min. taxi ride in light traffic), traffic everywhere but then again I can't blame the hotel for being in Bangkok :-)
The location and the address is little complicated.Taxi cannot easy find the address, I paid about Bt 80.- to go to the city center, but he got from me 160 for return.Anyway it is ok, and it is good hotel when they make special offer.
I love the hotel, the staff, the large, well-equipped suites with kitchens. My family and I always stay here when we are in Bangkok. I always tell my friends to stay here, too.
The spaciousness of the unit (2 bedroom dlx) with its living room, bathroom & balcony (1) The quality of the sofa bed in the second bedroom as there are other sturdy and more comfortable type available in the market.. personally, I have one at home which of far more better quality and comfort. (2) Buffet breakfast, limited choices of bread (no viennoseries/pastries) and too many items with pork
the staff were very helpful and welcoming at all times
I stayed at the hotel with my family and we all enjoyed our stay very much. The 2 bedroom appartment was very spacious and very well furnished. The pool and the Bistro at the premises was also a treat. No.
we were afamily and it was so comfertable stay poor breakfast comper to 5* hotel , far away from shopping area bed room is small
Rooms are comfortable The buffet breakfast needs some improvemnet, more variety will be better and more service staff
i really like the Ascott system, it really fits my need.The rooms are excellent, lot of space and comfort. i feel at home.
Very good value for money, well located and very helpful staff
Good quality for good price A lot of people during breakfast buffet = the kitchen does not prosecute to complement food
the fitness center was great and 5star +++
mostly is the style of the hotel its designe helps me to relax my mind and could think more abt my job , so i think its good for the businesman who needs to keep up with his job and relax at the same time no all ok
The staff were brilliant. I had a late night flight so the staff gave me a late checkout till 2pm and when I returned to collect my luggage they allowed me to use the spa facilities they have on the 2nd floor to freshen up so had a sauna, jacuzzi and shower, very nice touch. Free wifi in the lobby was nice but the signal not strong, they had a permanent computer in the lobby for guests use. Small breakfast presentations but good quality. Idea to order main breakfast dish from the menu, they should change the muffin on the egg benedict, it was a muffin the size of a fist, too much bread and wasnt even good bread. Rooms lacked personality, the minimalist concept looking a little tired. Noisy rooms on the 10th floor, I was given a room there and had to change as could not sleep, not traffic but rather machinery noise from the hotel, maybe air con units. Small rectangular windows. Television had bad reception for the channels on offer, not good picture quality. Swimming pool area was also very noisy with workers fixing up an area behind the pool, there was no note of this until you arrived at a very noisy poolside. Strange arrangement to get to the pool but nice pool though!
the hotel was absolutly beautiful, the staff was gracious and kind. it was total and utter luxury and i highly recommend this hotel. fantastic!
Room was great. Staff excellent. Daily fresh fruit and welcome tea. Nice pool and fitness area. Even though I am late 50s I was travelling with a back pack and staff couldn't have been nicer. None
Spa, food & service were excellent the access to the pool - do not like the fact that you need to cross the spa & take a lift down
The attention, dedication and friendlyness of all Staff at the recepetion, restaurant (Thai) which is excellent and Everything was absolutely fine
I booked from 24th to 29 Jan., but they pestered me on 28th the whole afternoon when do I check out. Only after some sort of confrontation I comprehended that their records showed that our room was booked only until 28th. - I stayed in Bangkok another 5 days, but I changed the hotel.
Love the Como Shambala spa and their products. Not close enough to the main attraction.
The thai massages are the best ever, cost an arm and a leg but ..... Take a Metropolitan room! It is not so central but still it is our standard address for Bangkok. Our third time already.
Hotel design and service was fantastic not really
I loved everything about this hotel. The staff was superb! There's nothing that I didn't like. It was an amazing stay.
Huge enough, and clean location
Friendly and helpful staff Free internet should be provided in all the rooms
Everything was great! Clean modern rooms with complete kitchen and washer drier. Would not stay anywhere else. Excellent breakfast also for a pittance. A super bargain at $---- per night for everything but breakfast. Can't think of a single problem with this hotel. It's the best! And I'm picky!
The staff was amazing, they were very accommodating and friendly. The hotel overall looked great from the inside and outside. The only thing I didn't like was the location, as its proximity to so many schools causes there to be heavy heavy traffic, making it difficult to get a cab to take you there after 3pm. However, you can always walk to nearby places.
I like the staff, restaurant, location. Some of the other guests were rude to the friendly staff for no reason.
Brilliant place, with all facilities one can have. Room service hours can be extended.
Mostly efficient staff. Transfer tuk-tuk. Breakfast buffet better than some in vicinity. On arrival the a/c in the corner suite was inoperative and I had to move to the next door central suite. After 14 hours on an aircraft I wanted a shower and a/c not a room change. Surely they should know if the a/c isn't working in a room. In this suite the patio door was jammed and the lock had to be replaced. Flushing problem cleared after twenty trys as engineering took over fout hours to arrive. The dvd player would not play a locally bought genuine dvd, but by this time I'd given up asking for further repairs. It is not reasonable to expect the guests to test the facilities. The pool gets a lot of children and teenagers and no attempt is made to enforce the "no diving" rules.
Well located near South Sathorn Road and about a 10 minute walk to Saladaeng overrail station. Near local shops in Soi Suanplu. Spacious rooms and good value for the rate charged. Good and wide choice for breakfast. Very clean rooms.
very helpfull staff, specialy Shanida (front desk) and Ing (guest relation)
We were 9 people who stayed at Somerset Park Suanplu - all very happy and contented guests of said establishment. The service, the staff were all very friendly and accommodating. The rooms were big and spacious. The buffet breakfast, while not comparable to a Hyatt or a Peninsula, was quite hearty. While not a big issue, as most of the shopping places were accessible via taxi - it's location was off the beaten path. Both a plus and a negative: plus because we were away from the noise. Negative, because we couldnt just go out and walk around. This is a non issue though.
The hotel staff are very friendly and helpful. The location is excellent.
Except for the security at the gate all the staff were extremely friendly and above all very efficient (which is not allways the case in Thailand). If anything the breakfast is a bit poor and the coffee was not upto standard but overall excellent hotel.
The stuff are make you so comfort and friendly. I'm love to come back and stay there again.
The staff is wonderful and genuine----very respectful and friendly. The room we had was huge---1 bedroom, living room, open kitchen,large bathroom. My husband and I had our own spaces to retreat to and were very happy and comfortable. (This was my second stay here.) The only thing that was a slight inconvenience was the location of the hotel and taking taxis especially at rush hour. However, we have decided it is worth staying there for the reasons given because it is such a great hotel and we like the staff so much. We felt very secure. It is also a place where families and business people live.
Hotel staff are very helpful and flexible. The location is within reach of business points especially silom The bedroom is quite big but occupying so the living part are a bit too small compare to size of the room.
Bom atendimento, simpatia , atencao, salvo uma e outra recepcionista antipatica.... A falta de limpeza diaria, nao aspiravam o chao nem limpavam o po. Nao mudavam diariamente a roupa de cama e o servico de lavandaria foi pessimo.
Principalmente a localização e a facilidade de se poder deslocar a pé a varios mercados nocturnos de Bangkok. A piscina e e a qualidade dos quartos é excelente.
I like this hotel it s very quiet and in the center of bkk easy to found and easy to access evry thing near by I will stay again there
Yes, a good hotel with choices of breakfast and helpful staff. The distance to shopping area is a bit far.
I stayed at the hotel before so knew what to expect. A good clean appartment with good service close to the skytrain and nightlife/shopping of Silom.
None Breakfast Not much If the silom road to walk a little distance
hotel its big and clean,comffort to long stay
A suberb one bedroom apartment, spotlessly clean,good location, good breakfast served not buffet style but as a set menu which can be ordered from a menu card. No non smoke rooms according to staff and this guest had to change apartment due strong sigarette smell. Suggest to introduce separate non smoke rooms.
Excellent facility for the price paid. The staff are friendly and well spoken. It's about 10 to 15 minutes walk to the BTS (Sky train) or MRT (under ground train) stations. It's not a long walk but in a hot summer day, it is not a pleasant walk.
nice room, large and confortable clean staff is absolutly unpleasant, no service, i ask for a hair dryer and for a iron, to any question it s 'no'.... i never come back in this hotel, never .........
Everything was perfect. Location, breakfast, very near to suan lum night market, Lumpini Mrt subway. Not many eateries though. Boxing fans may wanna check out lumpini boxing stadium as its nearby. Just opposite. Great pool, sauna, jacuzzi (doest seems to be working, but its ok) Thank you Ms Khemmakorn Paungpang-nga, the Asst Manager. Very patient and friendly staffs. Bellman, waiters waitress, chambermaids and even front office very polite and friendly. Makes you feel at ease. Will definitely come there again to stay. Thank you. Nothing. Loved everything
the swimming pool and whirlpool or jacuzzi pool Communication was generally poor--very little English spoken. Impossible to get a straight answer as to what constitutes deluxe and superior room differences. I am still wainting for an answer,which I was promised
location - easy access to subway, market etc
The only good thing was its location - opposite the Suam Lom Night Market. The car parking staff and the restaurant staff were helpful. The front office staff need to learn about Thailand being "The Land of Smiles". We booked a double non-smoking room for 2 nights & were given a twin room. When I asked to change the room I was told they were full. The manager eventually offered us a double on a smoking floor (still not cleaned). Perhaps we should have been upgraded! The rooms are old and dirty looking and paint is coming off the walls in some areas Although there was a kettle and cups, no tea or coffee was provided during the 2 days. The towels and sheets were "grey" white and the sheets had irremovable marks on them - they should be thrown out! There are no toilet hoses in the rooms - unheard of in a Thai hotel. Even the most basic of Thai restaurants provide them.
It is worth for the money.
breakfast buffet Definately the amount of sex tourists staying there.
enjoyed the breakfast and internet.
The location is great. The staff was very friendly and were extremely helpful in many ways. The breakfast was very good. There were two computers available for the guests to open their e-mails and browse on the internet. This hotel is really a good option when travelling to Bangkok.
Friendly front staff. Room was clean plenty of hot water many places to eat at close to hotel. Bts short walk away or 20 bht. Bike taxi ride. Great value for the money Nothing
Some staff at the reception desk is not friendly.They are very lazy and slow fill up the breakfast buffet. The pool is too small.
Enormous rooms, well kept, clean and close to transport
I like the Japanese-Thai style rooms. Usually I am placed in a ground level room, which is not Japanese style. It was nice to get a good room this visit. I have had significant problems with the internet in this hotel in the past, but this visit the internet was solid. I hope this continues.
The best part of this hotel is that it is absolutely darling, the best place I've stayed in Thailand for an excellent price. It's off the beaten path but that's a great thing there's a hidden gem of a market down the road (you'll need to speak a little Th