Quartos confortáveis, excelente equipe.
Muito limpo, funcionários simpáticos, cama confortável Dava para ouvir o barulho do encanamento dos dois andares acima de mim
Quartos limpos e modernos. As camas são muito confortáveis. Localização tranquila. O café da manhã era muito bom!
Room was very clean and comfortable. Loved the bed. Extremely comfortable and slept well. Nice tv. . Bathroom was spotless. We checked in around 3:30 and everything was fine. We left to out around 6 and returned around 10.30 PM. Every parking spot was taken. I`m not sure how many units this hotel has but parking is no where near comparable to the amount of rooms available . When I asked the staff person where I should park he told me to park at the restaurant next door. When I voiced my concern about this his attitude was like " whatever". Guess he had heard it so many times it didn`t phase him. Not sure if I would stay here again or not. For such a wonderful place to stay this is an issue that needs to be addressed.
Excelente equipe, muito prestativa e amigável, mesmo quando cercada de perguntas. O quarto era muito bom, com espaço o suficiente e uma cama confortável. O café da manhã era muito fraco.
A equipe foi tão rude e julgamento! Muito decepcionada com eles.
Limpo, funcionários simpáticos, valor Opções de café-da-manhã (muito carb pesados)
The room was clean, the bed was comfortable, the bathroom was nice, except that the shower head kept dripping. The breakfast was a full breakfast that included waffles and other items.
Room was clean and breakfast was very good. No complaints.
The hotel was within 3 to 4 blocks of all the sites we were interested in. I wish we had a week to stay instead of a weekend
The hotel was very close to Biltmore Estate which is where we were visiting. For the money the hotel was very nice, clean, and the breakfast was delicious. Would definitely stay here again. Card keys were a bit tricky to open the doors with , had to hold it just right.
Convenient location for a quick business trip or for the biltmore Free basic breakfast (cereal and coffee that gets the job done) Bed was uncomfortable and the sheets were pretty scratchy. Despite the airconditioning being on full blast, the room was kind of hot and humid.
Great breakfast !
Muito boa localização com estacionamento acessível. Hotel é o de Nice. Excelente valor em comparação a outros centro. Não os quartos mais atualizado.
Miserável ginásio, pequeno-almoço continental
Excelente localização em ambiente agradável.
Huge room, but almost too big (not cozy). Staff is super friendly. Location, Location, Location! Nice touch that you get water/champagne upon arrival and a goodie back of water and snack bars for ride home. Free internet. Free breakfast at attached cafe which is decent. Was nice not to feel nickel and dimed. Dated furniture (but it is very well maintained).
Room was great, very spacious and well appointed but a little dated. Staff was excellent. Perhaps it was the downtown location but the street noise, even in an upper level room was very noticeable.
Location couldn't be better!! Staff is very welcoming, and the spacious accommodations allowed us to spread out and never feel cramped. Comfy bed. Plenty of drapes to block light and really sleep in if you wish. The adjacent bier garden is a bonus if you want to watch sports, and the bartenders are very friendly.
In room amenities were super and the quality of the appointments and furnishings were top notch. Wonderful soaking tub, beautiful shower, luxurious bedding, and super quiet. I loved that there was quiet air conditioning..not the loud whir of so many hotels. The staff in the restaurant were a little undertrained. The service in there was not superb as it was at the front desk and the valet service.
Great decor Pricey
Conveniente Os quartos eram um pouco escuros. Sem máquina de gelo no andar em que eu estava hospedado.
Quarto espaçoso, com bom layout e ótimo chuveiro O café foi miserável. Foi difícil controlar o ar-condicionado... Ou era muito quente ou era muito frio
Grande valor durante o feriado viajar !
Clean, very comfortable beds and pillows, helpful and courteous staff, good, choices in included breakfast. 2-3 miles to closet restaurant.
staff was nice, room was clean and comfortable. WiFi was good.
The breakfast was good and the staff was very helpful and pleasant and friendly. There are a few reasons I will not go back ,first off for 4 nights I didn't sleep more than 2 hours each night. This was due to the air conditioner in the room. It was like sleeping next to a F-16 engine at full throttle even though the fan was at its lowest setting and the vents were not adjustable so the cold air was blowing on my face the whole time. Also around the pool there was not enough shade if you wanted to get out of the hot sun but still enjoy the pool, and the entrance is too close to the ramp coming off I-240 so it's difficult to get over and slow down and the entrance needs a larger sign. Your online information is very misleading because your hotel is not in walking distance to any shopping or restaurants .
Room was clean and good size. Bed was very comfortable after a long day sightseeing. Bathroom was very small.
Clean, well kept, safe, and convenient. Breakfast could use some fresher, healthier options.
Location, staff, and rooms The noise level in our hotel room was unbelievable. We were informed that there was a family with 4 children under the age of 8 in the king room above us! I found it unbelievable especially since I had requested a quiet room for my birthday. This obviously did not happen and we found ourselves moving rooms at 11:00 pm! Great hotel but terrible noise insulation in rooms.
Loved the rustic atmosphere. Staff was super-friendly. Loved that we could open our windows (third floor) onto the street and listen to and watch the city. Very clean and comfortable.
Amazing Hotel. Staff wasn't what I expected for such a high-end hotel. No offer to help with bags or reservations around town. Friendly, just not what I expcted from a $500 p/night hotel.
The Windsor is a beautiful hotel with everything you need on the inside with everything you would want to do within walking distance. I would highly recommend the Windsor for a getaway weekend for couples.
Location , decor ,service ,staff all great! The only complaint that I have is that in our room (I don't know about other rooms) the lighting in the bathroom was very inappropriate by the sink which was the only the area where my makeup was to be applied. The other one is that there was no coffee dispener scoop for the coffee maker. Definitely not enough hangers! Other than that it was awesome!
The breakfast was excellent. A great way to start the morning. I loved that it was served to you not buffet style! Having hor d'oeuvres set out after 5pm was a great touch. The room and house felt home like. The guest that took my water from the guest provided refrigerator.