Avaliações de viajantes
Avaliação geral
6,4
Bom
Baseado em 6 740 avaliações
Embarque
6,6
Comfort
6,4
Tripulação
6,8
Entretenimento
5,7
Comida
6,4
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Encontra voos baratos na Air India
Ida e volta
Económica
Informações sobre Air India
| Código IATA | AI |
|---|---|
| Rotas | 479 |
| Rota principal | Londres Heathrow to Nova Deli Indira Gandhi Intl |
| Aeroportos em que opera | 92 |
| Aeroporto principal | Nova Deli Indira Gandhi Intl |
Avaliações recentes
Classificação
522
565
664
511
426
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2,0
Contras: Seats were horrible, Tv was broken,
avaliação de
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6,0
Contras: The headphones are not working
avaliação de
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3,6
Prós: with 23 years old aircraft, I expected the seats are not comfortable. Same with the entertainment screen, it did not work for almost half the flight and after that, it started working like 1990s PC. The meal okay compared to other flights. From Ahmedabad to Delhi, there was no meal.
Contras: The attitude of check-in staff. The Check-in lady was rude to talk, felt like she does not want to help me, answered my question after repeating it 3 times. Also, at the boarding gate, same staff.
avaliação de
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8,6
Prós: Food and crew was excellent.
Contras: Entertainment need to be improved with touch screen equipment.
avaliação de
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9,3
Prós: Crew was very good and food was excellent.
Contras: Entertainment need to be improved with quality equipment.
avaliação de
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4,3
Prós: The itinerary and the fact that the flight was uneventful was the only good part.
Contras: The gentry itself
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6,0
Prós: This is a state run airline. The only thing that was good was the itinerary.
Contras: The gentry always sucks
avaliação de
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4,3
Prós: Most important job of moving people during pandemic is no easy and AI is doing it on timely manner.
Contras: Aircraft maintenance
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2,0
Contras: can't help
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2,0
Contras: garage service
avaliação de
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2,0
Prós: Nothing
Contras: old aircraft. entertainment system was old. Couldn't charge my phone. flight attendants weren't responsive to my call.
avaliação de
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2,0
Prós: Nothing. Aircraft was old. Entertainment system wasn't working well. Flight attendants didn't seem to care much about service. They didn't even notice or come to my location when I turned the flight attendant light on
Contras: Entertainment system needs to be fixed. Couldn't even charge my phone. Aircraft needs to be upgraded. It's too old. Flight attendant's need to be nicer and attentive.
avaliação de
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2,0
Contras: Worst ever customer service
avaliação de
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2,0
Contras: Worst customer service
avaliação de
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5,6
Contras: Security check-in, Food and providing entertainment.
avaliação de
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2,0
Prós: Nothing
Contras: Everything Sets, lights, bathroom, food, service, Lots of maintenance issues
avaliação de
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3,6
Prós: Nothing was “great”. Food was reasonably good. The staff was courteous enough.
Contras: Delay for 2 hours after boarding, with no Air conditioning.That’s unacceptable. The entertainment system not working even after resetting by the crew. I was told many seats had the similar problem !!
avaliação de
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6,0
Prós: Crew was good. Seats suck. Mine was not even working. Had to call the crew 4-5 times to recline and upright.
Contras: No wifi, no entertainment, bad seats.
avaliação de
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4,3
Prós: Food was good
Contras: Very poor boarding process with unnecessary security checks at the gate with long lines, no priority for business class passengers, old dirty seats, had to ask for blankets and basic amenities, service was poor. Not up to standards for other airlines for business class travel
avaliação de
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4,8
Prós: Food was good
Contras: No entertainment options, dirty seats, minimal space between seats in business class- expected more from a business class travel- did not meet expectations
avaliação de
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8,6
Prós: Crew was excellent serving food and beverages when needed. Answering and helping with toiletry needs too
avaliação de
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8,6
Prós: Crew was answering and helpful.
Contras: Entertainment if not available should be able to switch the power off
avaliação de
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5,0
Contras: Clean bathroom
avaliação de
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2,0
Prós: Nothing
Contras: Upon arrival was told that pcr test is required. Airline did not communicate this in time to me. Asked air india staff to change/rebook ticket. They told me that i have to do it online. I went online there was no option to rebook. Sent an e-mail with booking ref for date change agreeing to even pay fare difference, no reply received from Air India. Pathetic service
avaliação de
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5,3
Prós: The seat was spacious.
Contras: They could have provided a pillow. The entertainment choices was very poor.
avaliação de
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6,0
Prós: They were ok.
Contras: I think so.
avaliação de
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2,0
Prós: Seat was not at all comfortable. Checked in bag was found damaged when it arrived at belt in kochi. Officials didn’t bother to lodge a report.
avaliação de
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5,6
Contras: Crew was not helpful
avaliação de
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8,3
Prós: no
avaliação de
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5,0
Contras: Crew sounds mean and lies often Why do they have to lie???
avaliação de
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2,0
Prós: Nothing
Contras: Treating international travels with respect
avaliação de
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2,0
Contras: EVERYTHING
avaliação de
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2,6
Prós: FOOD WAS OKAY
Contras: NEED IMPROVEMENT IN CUSTOMER SERVICE, I DONT THINK I WOULD EVER TRAVEL WITH AIR INDIA. VERY VERY VERY POOOOR SEVICE.
avaliação de
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2,0
Prós: Pathetic experience all around
Contras: pathetic experience
avaliação de
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2,0
Contras: poor customer service by Airindia
avaliação de
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2,0
Prós: Pathetic
Contras: pathetic customer service
avaliação de
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3,6
Prós: Crew members not responding,tv not working,seat not comfortable
Contras: Better entertainment,comfortable seating
avaliação de
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5,0
Prós: Tv not working,seating not comfortable
avaliação de
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2,0
Contras: Poor costumer service.
avaliação de
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2,0
Contras: It would have been better if you would have told me that I need a transit visa in delhi,terrible customer service and ridiculously poor responsibility through your team of reservation that cost me to loose my 600 dollars for nothing coz they refused me to board on plane,and when I called you from airport,you never responded back to me, I am not recommending anyone to book their flight through your website
avaliação de
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3,3
Prós: Food was decent
Contras: This flight needs a total rehab..... the amount of electrical failures it has, it might be a disaster waiting to happen
avaliação de
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5,3
Prós: overall safety is good
Contras: media is not at all working and its hard on such long flights without media especially when you are traveling with kids
avaliação de
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2,0
Prós: Nothing
Contras: Cleanliness of the flight. Horrible bathrooms.
avaliação de
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2,0
Prós: Horrible. Airhostess was not respectful towards other passengers.
Contras: Cleanliness! Bathrooms were horrible. Absolute no maintenance.
avaliação de
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6,3
Prós: Time to destination with non stop flight is excellent.
Contras: Crew addressing elderly people, My mom was provided food until she went and explicitly asked for food.
avaliação de
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2,0
Prós: Checkin bag missed. Worst Air india
avaliação de
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2,0
Prós: 1 check in bag missed. Launched the complaint and still no use.
Contras: Make sure no bags misssed
avaliação de
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3,6
Prós: Crew is very poor
avaliação de
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10,0
Contras: Face wipes was needed
avaliação de
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8,6
Contras: Face wipes was needed
avaliação de
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4,0
Contras: Social distancing no middle seat precautions
avaliação de
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3,0
Contras: Air India promises to give you minimal service and maximum prices due to COVID. Horrible business class seats
avaliação de
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3,3
Contras: Air India needs to be competitive and offer better services that is on par with other international airlines.
avaliação de
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8,3
Contras: Staff Printed wrong boarding pass @ IAD leading to issue clearing security!
avaliação de
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6,3
Contras: No entertainment at all even in business class
avaliação de
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7,6
Prós: The care the staff have taken during pandemic is good.
Contras: They should have entertainment.
avaliação de
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4,0
Contras: Food given was veg even though i had asked for non veg. The flight attendant said they can't give non veg. Attendant not helpful
avaliação de
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3,6
Contras: AirIndia did not support me at all in this emergency situation of corona. very disappointing.
avaliação de
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7,0
Prós: Spanking new dreamweaver aircraft.
Contras: Non working usb ports, stale entertainment fare need to be addressed urgently
avaliação de
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5,3
Prós: Crew OK. Non functional remotes, usb ports...Outdated entertainmennt content...below average catering needs.....even hot towelrolls were not provided. I flew Singapore Airlines and Emirates....excellent passenger care. Air India operating an international route should choose better craft and services ....imperative
Contras: How about rendering the airline private, perhaps then, to survive, they would improve services. Now they are over-indulged public sector
avaliação de
Estado do voo
Mapa de rotas da Air India
Principais aeroportos em que a Air India opera
- Aeroporto de Nova Deli Indira Gandhi Intl (DEL)
- Aeroporto de Mumbai Chhatrapati Shivaji Intl (BOM)
- Aeroporto de Calcutá Netaji S. Chandra (CCU)
- Aeroporto de Chennai (MAA)
- Aeroporto de Bangalore Kempegowda (BLR)
- Aeroporto de Hyderabad Rajiv Gandhi Intl (HYD)
- Aeroporto de Londres Heathrow (LHR)
- Aeroporto de Vasco da Gama Dabolim (GOI)
- Aeroporto de Bhubaneswar (BBI)
- Aeroporto de Bhopal (BHO)
- Aeroporto de Guwahati Borjhar (GAU)
- Aeroporto de Ahmedabad (AMD)
- Aeroporto de Patna (PAT)
- Aeroporto de Amritsar Sri Guru Ram Dass Jee Intl (ATQ)
- Aeroporto de Vishakhapatnam (VTZ)
Informações de contacto da Air India
- AI Código IATA
- +91 22 27067001 Liga
- airindia.in Visita
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirma sempre a informação indicada aqui com a companhia aérea.