Prós: Generally the hotel was fantastic and service was great. But I have an issue with the booking on your website where I was given one price and got charged more at the hotel. For that reason I will not ...
Contras: See above
Prós: Excellent breakfast table! And the pizza place is very nice and very nice pizza! The bed was very comfortable.
Contras: The rooms and the gym were a bit outdated. It certainly needs to be renewed.
Prós: In general It was an excellent stay, F/O team were extremely friendly and professional they made my stay very enjoyable and I would like to commend particularly for receptionist Stephen for his ...
Contras: The service in pool side is very slow, I have struggled to find a waiter to take my order, and had to wait for more than one hour to have my lunch. toilet seat in my room was awful, very dirty and ...
Prós: its simply fantastic
Contras: There is no place to sit in the lounge if you have to wait for pick up etc. Also no facility to get coffee if you have an early morning departure. Quality of food in the various restaurants is ...
Prós: The rooms
Contras: The environment
Prós: The staff were exceptional in responding to the needs of the guest. Indeed, they were very flexible in accommodating the requests of a visitor to the country.
Contras: The costs were a bit on the high side.
Prós: The staff were extremely helpful and welcoming, especially the concierge Magaji. I can't remember a hotel with such overwhelmingly pleasant & friendly staff.
Prós: Location is good
Contras: Old furnitures, not clean at all ,unfortunately should be 5 stars but for me it's not up to 2 stars , I'm sorry
Prós: Many facilities to choose from (fitness and restaurants). Clean rooms, very attentive staff. Fast, reliable internet.
Contras: Bathroom a bit dated, could do with some renovation/sprucing up - especially shower tap which seemed to be precariously attached to wall
Prós: The staff were excellent and made me feel welcome. The room service was fast and food excellent. Ill be staying here again as its very relaxing.
Contras: Cant think of anything i did not like.
Prós: staff was fantastic and polite
Contras: waiter in the club room on the 8th floor was rude
Prós: The friendliness of the staff.
Contras: The food could be better for a 5* hotel
Prós: Staff was friendly and hospitable. Food was quite good.
Contras: Property extremely old and screams need for renovation, rooms outdated and in nad condition for a Sheraton standard! Too expensive for quality of facilities and service levels there.
Prós: The pool was clean and the pool area, relaxing.
Contras: The rooms are totally outdated - Back to the 70s. The facilities are mostly rundown and the bathroom was a huge disappointment, they are so shabby and not worthy of a 5 star rating. The electrical ...
Prós: Food was good
Prós: Location, facilities
Contras: Needs some refurbishment
Prós: Safe, clean, excellent breakfast and friendly staff.
Prós: Great,value for money place. Ideally situated. I got everywhere in town so easily from here. Definitely staying here again
Contras: Staff were a little slow showing up after midnight,but when they came,they always delivered
Prós: Location of the hotel
Contras: Pathetic interior and structural design. For a relatively new hotel (and room rate per night), it is shocking to say the least. The pictures online are far from reality. I didn't remember to...
Prós: Most of the facilities did not work or worked below average. Had to call for water to be pumped when I want to bath...was not impressed.
Contras: Facilities in my room. A/c dripping water and TV not functioning