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The warmth and friendliness of all staff from the moment we arrived to check in.
great room and good staff.
It was ideally close to the city centre but you would think that you were further out as there was no noise outside Couldnt fault the hotel
Generally the room was clean and facilities good .. The matress which you could control was also good . I was dissapointed that their was no room in the Hilton car park so I had to use the car park up the road . This would have been fine but I was told it would only cost £5 to park here and the hotel would validate my ticket ..when i tried to exit the car park however I was to be charged £18 and had to speak to car park manager to sort it out . It was also made difficult to know how to connect to the free wifi , which took a couple of calls to reception to sort out , however it was .
Rooms were warm and clean, staff were very friendly. No Smoking Rooms!
Helpfull and friendly staff, excellent location
Check in staff and breakfast staff were very helpful. Pigeons nesting so I got very little sleep.The room was quite small and could do with a little revamp.
V ery clean and most comfortable beds . Staff very helpful.
staff very friendly and helpful in all areas.Location great for shops, sightseeing etc Ifound nothing I would have improved on.
Staff very friendly Noise from ball room and other guests
Good size of room althought he TV was a bit far away and the breakfast was good. The location was excellent Lift was very slow and the stairs were steep
location in the city centre. Internet connection in the rooms the view from my window onto the wall of the other building
Handy near rail station and city cente
Location was ideal for access to shops, night life, railway station, buses etc. Room was very comfortable. Breakfast was excellent, good choice,dishes were constantly being replenished, restaurant staff very attentive Room was a bit on the cold side,although the hotel in general was warm. It was an extremely cold night, and we were chilled when we came in, so normally it wouldn't have been so noticeable.The facility to adjust the heating in the room would have been welcome.To be fair, we didn't contact Reception about it, so they may have been able to boost the heating. Bathroom was also a bit on the cold side.
As always the staff made us feel very welcome ,the room was clean and comfortable and breakfast the next day was excellent .
The decor and general ambience was of a very high standard and all the staff were very friendly and helpful. No car parking on site but a very reasonably priced long stay car park 2 minutes away
Stylish design. Central position. Friendly staff. Corridor noise went straight into room.
The hotel was very well presented and very clean. The decor and facilities were nice and all the staff were friendly and helpful without being too attentive. I would not hesitate to stay here again for business or pleasure.
Friendly staff. a hotel with a homely atmosphere!
Room very clean and stylish. Staff very friendly and helpful. The girl who served our breakfast was extremely pleasant. None - though my partner found the bed a little uncomfortable. Was surprised there was no information folder in the room though that wasn't a detriment to me, I imagine some might be unhappy with that.
An excellent hotel with friendly and attentive staff. No bad points apart from no parking but overnight car park was a short walk away.
I loved the simply design, staff very friendly and relaxed, rooms very clean, very good value, breakfast fantastic and nicely presented! liked the open kitchen as well and look forward to a meal in the restaurant in the near future.
Nice, modern but cosy hotel. The staff were very helpful. There is no on-site car parking but a well priced secure car park is not far away. We found our room to be very noisy. The street has a few bars which go on to the early hours and all the revellers seem to pass the hotel on their way home.
Relaxed atmosphere, ease of check-in/-out Noise level in street outside
Gostei da localização em relação á proximidade dos terminais de autocarro,de comboio e do porto;também muito bem localizado para conhecer a cidade. Avisar que não tem elevador,quando é feita a marcação.
localizacao colocar elevador. Cama fica inclinada por causa o chao antigo.