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The staff were amaxing! Good breakfast. Very relaxed and elegant environment. The shower water was very frustrating! It kept changing from very hot to cold. Made having a shower a disappointing experience.
The design of the room was great. Good location facing Nang Khan river. Breakfast wad great as well as staff were very friendly. Bathroom was too dark.
Decoration in room with a lot of wood and antique style Bicycles they have for free are a bit outdated
This hotel will be the best in Luang Prabang. the rooms are first class, as is the pool. The staff were exeptional and the cleanliness of the rooms great. the breakfast wsa also good and service fab. The hotel is still under construction, there are builders everwhere and dust! there is noise from cement mixers etc. However once finished it will be the best in Luang prabang. This will be a fab 5 * hotel. We were not aware of all the contsruction as it was in tiny writing not ina prominent plac on the booking form. also it didnt have the facilities such as a gym and spa as they were not bulit yet and it will be at least 6 months before it is fully completed. i complained to yourselves as it was misleading and you didnt do anything. Very disappointing Bookings.com!
This was our fourth trip and every bit as good as the other times we had hoped and requested rooms we'd had before but the staff worked to find us one as good. The staff bends over to make the stay momorable and succeeded. Recommended highly. Not much. Food was better than last time. The hotel used to have a small shop but that's gone. I had bought great gifts in the past.
This was our third stay and it was every bit as good if not better than the first two. We had a large room with big bed covered with mosquito netting. The bathroom was modern but the hotel was wooden and felt like something from the early 20th century. The staff kept it clean. We had a terrace overlooking the garden. The breakfasts were excellent both western and Laotian. Not much. Staff smoothed over any wrinkles.