Avaliações recentes
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10,0
Great service
Prós: Great car for great price.
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5,6
Alamo engages in shady business tactics
Prós: Car was clean and in good condition.
Contras: Alamo refused to honor the terms of the contract that we initially established with them and for which they accepted payment (i.e. Fraud) because the reservation primary driver was not the person that paid the prepaid amount (despite that person being present, with ID and credit card used, at the time of pickup). They proceeded to establish a new reservation at a higher rate, refusing to honor the original rate (i.e. Bait & Switch) of the reservation. It took a significant amount of time with multiple customer service agents at both check-in and check-out to get them to abide by the original terms of the agreement. Very questionable business practices, I have to wonder how many other people who were not willing to go through the hassle of dealing with their byzantine customer service system have been overcharged because of this.
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10,0
Best rental!
Prós: Best rental we have had in quite a while. Car was great and the price was even better. Gas mileage was equally good as well.
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10,0
Great customer service!
Prós: I had accidentally put in the wrong days to pick up my rental so there was just a little bit of an up charge. However since it took awhile to figure out why the was an up charge they have me a free upgrade in vehicle. They were super helpful and nice. Completely willing to help me out!
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7,2
Prós: Car was clean
Contras: Car was older, had rattles, and little horsepower
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8,0
Prós: Convenient and staff was friendly
Contras: Did not do a pre check of vehicle with me before, they just had me pick one out.
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10,0
Prós: no stress, straight customer satisfaction.
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10,0
Good experience
Prós: Everything worked as planned. The agent preparing the documents tried hard to plus sell all sorts of additional items from upgrades in car to insurance and refueling. But a firm no thank you allowed the process to proceed rapidly. We had a choice of cars within the class size we reserved. Return was easy and the shuttle bus to the ticket counters came after a few minutes wait. Everyone was polite.
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10,0
Amazing
Prós: Very convenient and affordable, picked up a car last minute and it couldn't have gone any better. Amazing service and friendliness
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10,0
Easy peasy
Prós: Checkin was easy, dropoff was easy and the car was in great condition.
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10,0
Prós: Great vehicle, rates, friendly service
Contras: Nothing
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10,0
Great experience
Prós: Great customer service, pick up and drop off was easy, clean car and great value for the money.
Contras: nothing really.
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10,0
Great service
Prós: Great car for great price.
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10,0
Best rental!
Prós: Best rental we have had in quite a while. Car was great and the price was even better. Gas mileage was equally good as well.
avaliação de
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10,0
Great customer service!
Prós: I had accidentally put in the wrong days to pick up my rental so there was just a little bit of an up charge. However since it took awhile to figure out why the was an up charge they have me a free upgrade in vehicle. They were super helpful and nice. Completely willing to help me out!
avaliação de
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10,0
Prós: no stress, straight customer satisfaction.
avaliação de
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10,0
Good experience
Prós: Everything worked as planned. The agent preparing the documents tried hard to plus sell all sorts of additional items from upgrades in car to insurance and refueling. But a firm no thank you allowed the process to proceed rapidly. We had a choice of cars within the class size we reserved. Return was easy and the shuttle bus to the ticket counters came after a few minutes wait. Everyone was polite.
avaliação de
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10,0
Amazing
Prós: Very convenient and affordable, picked up a car last minute and it couldn't have gone any better. Amazing service and friendliness
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10,0
Easy peasy
Prós: Checkin was easy, dropoff was easy and the car was in great condition.
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10,0
Prós: Great vehicle, rates, friendly service
Contras: Nothing
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10,0
Great experience
Prós: Great customer service, pick up and drop off was easy, clean car and great value for the money.
Contras: nothing really.
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