Prós: Nice room and quiet environment. Great view of the Lake Tai and Liyuan. The first floor restaurant serves one of the best and most authentic local cuisine. I have been there a few times before and ...
Contras: The staffs at the reception were not really friendly and always busy. Those at the restaurant were much better.
Contras: Chinese restaurant food need to be further improved
Prós: The new wing is very good
Contras: Stayed in the old wing this time and aircon didn't work and room too hot and uncomfortable. Also can hear people next door.
Prós: Check in was smooth. Location is near lake. Room is large and clean. It was a good one night stay for Wuxi sight seeing. Far from city location.
Prós: Good location. Staff did a good job dealing with us. Had a nice cup of coffee in the morning (pure bonus!)
Prós: This hotel is perfect! Stayed in the 54th floor and the view is very nice! Right in the city center, convenience.
Contras: Room service crew does not work 24/7...No way to get any room supplement when late.
Prós: Breakfast was amazing!! The xiaolongbao was the best we ever had in China considering that we live in Shanghai for 5 years now and the woman who cooks it infront is the best staff we have met in the ...
Contras: The swimming pool temperature was a bit cold so we couldn't swim too much.
Prós: The hotel is relatively close to the Wuxi center.. Nanchang street, which is the best district for the tourists, is about 5 minutes away by taxi (25-30 minutes by walk).. The hotels building is a ...
Contras: The first night I couldn't get a shower as there was no hot water.. The day after I informed the reception. The staff were helpful and they solved the problem..
Prós: Traveled on Business with my wife and stayed 2 nights, We had a great view from 58th floor, modern stylish room and bathroom,All very clean., Robes, Iron ,safe, good buffet breakfast.. Is the tallest...
Contras: Found the pillows a bit solid, however we took small ones of our own so it wasn't a problem.Taxi had no idea where hotel was, we had to jump out and find it ourselves. ,Because the hotel starts on...
Prós: Room was huge and comfortable
Contras: There is one night the TV wasn't working and they can't resolve it till the next day.
Prós: Breakfast and Room Quality
Contras: Air Conditioning and Room Temperature issues
Prós: Great breakfast. Nice hotel presentation, efficient staff.
Contras: Temperature control of south facing room was impossible to control. Despite it being mid winter, the room temperature was greaater than 25 deg centigrade, even at night. Opening the single window ...
Prós: Breakfast is excellent. Room is comfortable.
Contras: There's no speaker in the room. This is something which should be available according to the room description on booking. Even I requested for one, still it's not possible to get the speaker.
Prós: Staffs are friendly and helpful. Location is good. Easy access. Hotel very clean and room is spacious.
Prós: 1 - Staff. Very helpful staff at the hall, proactively helped with getting taxi, gave advice on sightseeing. Professional and knowledgable. 2 - Food. Very good buffet breakfast, thoughtful in ...
Contras: 1 - Lightings. Too dark in the corridors and in the room. 2 - Housekeeping. I put on the 'Do Not Disturb' sign but someone still got into the room.
Prós: Great rooms, helpful staff, clean and well equipped
Prós: The staff is very kind and humble
Contras: just keep the good standard
Prós: Super comfy pillows and a nice view. Big fan of the Intercontinental breakfast. :)
Contras: Room was too warm and changing the thermostat seemed to have no impact. A little uncomfortable in this regard. I still think 5 star hotels should be required to come with a Bluetooth speaker system, ...
Prós: It is perfect. The breakfast is fantastic.
Contras: Didn't find.
Prós: Staff was friendly and helpful at check in. Rooms were clean and spacious. Swimming pool and gym were good. Great view from the 32nd floor.
Contras: Breakfast was a disappointment. The Breakfast area was untidy and not clean. The staff was not up to the large number of guests. The breakfast area looked poor, floor in particular. Not meeting the ...
Prós: Location is good, only 10-15 mins walk to NanChang St, room service is perfect, provide unlimited water (just need to give reception a call), also provide different kinds of pillow, suits for almost ...
Contras: One thing make me very angry. On 12th July night, cause I felt uncomfortable, so I had my dinner in all day restaurant which is the same restaurant for breakfast, it's a buffet restaurant. Around ...
Prós: location was near wuxi train station just 5 min by taxi good size room and some English TV channels
Contras: the swimming pool timing and very noisy area even thought on higher floors
Prós: The location is very near the train station. The breakfast is also very good
Contras: The room rate is a bit expensive
Prós: It's very clean and the staff is friendly and helpful. Great lounge in the lobby.
Contras: Beds are hard as a rock as is typical in hotels that cater mostly to Chinese guests. Tossed and turned all night and woke up with a sore back and shoulder. I don't get why the Chinese want those rock hard beds??? Also make sure you get to the included breakfast buffet early when it's hot otherwise you'll have cold waky waky eggs and baky. I'd forego the breakfast altogether and go across the street to Maner Coffee shop where the food is better! Wifi was passable and Google is blocked along with anything associated with the NY Times.
Prós: Location , Staff performance and food
Prós: Clean room, great breakfast and friendly staffs
Prós: Next to large shopping mall, nearby train station, friendly staff.
Contras: Front staff remained typical of turn-of-the century China hotel industry quality and attitude (kinda ex-Chinese bank teller style who all think they're gov't officials when interacting with ...
Prós: Despite a fair amount of age the rooms are inviting / comfortable.
Contras: very far from City, 5 star no convenience shop...so bad
Prós: Well priced for the level of luxury. The staff spoke high level of English.
Contras: Extremely far away from the high speed train station, there is no where to eat close enough to go by walk. When I arrived the restaurant of the hotel was already closed and I had to order room service...
Prós: great choose !
Prós: Rooms were very comfortable and nearly new. Convenient for airport
Contras: No bar as closed due to no business. Area around hotel as yet undeveloped so no restaurants or shops nearby. Was the only person in either restaurant! Cleanliness in Tepanyaki was a disgrace for ...
Prós: The room was big and clean with direct view on an industrial area with offices.The pool is very nice and large but the water was too cold when we went swimming. A Family mart was right around the ...
Contras: The japanese restaurant is too expensive for the provided food. A coal power plant is not far away so keep the windows closed. Gym was too small and is mainly focussed on Cardio devices. Not enough ...
Prós: Comfortable beds
Contras: Breakfast for room service took more than an hour to serve
O Pullman Wuxi New Lake situa-se na zona de Wuxi New District, com 404 quartos e suites excecionalmente bem equipados para responder às necessidades dos viajantes em negócios modernos e atuais. Tem transporte prático e demora apenas 15 minutos até ao aeroporto internacional de Wuxi. Fica a 5 minutos da estação ferroviária de alta velocidade. O hotel dispõe de 4 restaurantes de alto nível, piscina coberta e salão de baile bem equipado de 1200 m² com 8 salas de reuniões.
Prós: The comfort of the room was outstanding. Club Lounge has a superb scenic view,
Contras: Swimming pool changing area not convenient at all. Bar area at reception rather bare and impersonal
Prós: Staff - 'Queena' and 'Even' were really good at front desk
Prós: Staff was very friendly and cooperative
Contras: Hot water not available sometimes, room air conditioner was not working , not controllable
Prós: Reception staff was very very bad.not professional.
Prós: nice rooms
Contras: staff bad on English, gym open to late
Prós: The view over Tai Hu was fantastic.
Contras: It's not located next to or close to any small shops.
Prós: The swimming pool was ok, the breakfast was ok on Saturday morning but was super crowded on Sunday morning. We can hardly find a plate to start with, it's about an hour before closing (9:00 a.m) ...
Contras: Crown Plaza (Branded hotel) cost ~800+RMB/night and this is what I get... 1. Check-In : The receptionist speaks so fast and I can barely understand him, I had to asked him to repeat several ...
Prós: I was supposed to reach a day earlier but due to the typhoon in shenzhen my flight got cancelled and as is the norm I could not cancel my booking that day on booking.com so I emailed the hotel and ...
Prós: Convenient location and view of Lake Taihu
Contras: Staff not very well versed in English ATM in lobby didn't serve me
Prós: Hotel looks almost new and is well maintained
Contras: Reception staff were pleasant but some procedures slowed the process down. We checked in at a quiet time but could have been an issue if they were busy. Perhaps the deposit process could be at the ...
Prós: Value and quality of the hotel and staff. I received personal attention from the general manager including complimentary in room service during an illness.
Contras: A little difficult to find with the map (not accurately show)
Prós: The hotel was freshly painted, and the room was immaculate.
Contras: The walls are paper thin, and every guest that walked down the corridor sounded like they were in my room. Made sleeping a little difficult. The staff did not speak any English, which made checking ...
Contras: Slow WIFI. No shops or restaurant nearby. Closest shopping mall need to walk 500m. Old building, room was kind of small. Underground parking lot was dirty. Elevator from parking lot to hotel was ...
Prós: It was a great choice for our stay in Wuxi! Great location not too crowded and easily find a mall, museum and even library is within walking distance, highly recommended!
Contras: There's people smoking in the hotel
Prós: Great Breakfast, Great Gym, very big and comfort room
Contras: There is no much to do around the hotel..
Prós: Great hotel staff especially of the restaurant Paulaner Bräu Very professional and amazing music band
Prós: It was our 1st time in Wuxi, staff was good with direction and helpful advice from them for a very hungry family with 4 young kids arrived at 11pm.
Contras: Smoking smell all over the property, which can be improved by not allowing anyone to smoke in the lobby.
Prós: Bed comfort
Contras: Smell of furniture
Contras: Breakfast.room lighting very low.stuff not speaking English
Prós: - clean - friendly staff - there is a Paulaner pub accessible by the lobby
Contras: - the worst bathroom design (or the best, if you want to see your hairy coworker shadow while he is the shower, or his reflection from your bed, when he goes out of the shower) - 20 usd for a ok-ish ...
Prós: Arrived by train from Suzhou before 11am and allowed to check-in. Bell boy was great and so were the check-in reception and check-out reception staff. Hotel within walking distance to tourist ...