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The service and friendly staff and special mention to reception and Sonia (restraunt am) The pillows in the room had no depth or support
The location, view, balcony, bed, space, The coffee in the Dining room, I would like to have known about the small bar/coffee area, just outside the dining room initially as I would have used it.
The room was excellent with a fantastic view over the bay, & very convenient for the retaurants.
The location is excellent and close to Courtney place with the nightlife. The staff were friendly and helpful. The views from the rooms were great. The quality was average, but the bathroon is poorly set up. It was impossible to turn the shower on without get wet. The water did not drain away prperly. The toweks were small.The room was warm but the hotel was quite cold.
The views from the room and it's proximity to the city. Bathroom though functional was a bit small.
The room, the view, the restaurant and the curtious staff Nothing
I enjoyed overlooking the boats in the marina, and seeing the city lights on the harbour at night.
I liked the luxery and cleanliness of the room. The view was lovely and the vicinity to the city was convenient. There was no spa pool.
Excellent views across the bay, short walk to city center. The room should have had a safety deposit box, but didn't. I like to store my valuables, which couldn't.
The staff were cooperaative and extremely helpful. Wonderful
Very relaxing - staff very helpful. Will visit again! We were interupted early for room cleaning - esp when we were not checking out.
The gorgeous foyer and art. The proximity to the pier, restaurants and shopping. The rooms didn't really match / were a step down from the first impression in the foyer.
The walk in area, the corridors and the and the quietness are all good. The room was spacious. I thought a few of the staff on the counter lacked the quality of the hotel. They asked me me payment after i had made an internet booking/payment and nd were not as friendly/smile as the cost of the hotel would suggest.
Staff so friendly and helpful. Coffee recieved at the desk was quite revolting....
Familiarity - I have been here before. High class with interesting decour in a vibrant city. The entrance from an "underground" car park does not do the hotel justice
The atmosphere in the downstairs lobby, the convenient location the great room rate. The ground coffee I received on checking in. The cooking smells on the third floor, the shower - not strong enough.
The decor is spectacular... the staff are very attentive and client focussed Nothing!!
Had a very comfortable room.Good&close to other resturants &TePapa
We appreciated the friendliness of the staff and the service they provide. We also enjoy the environment and location.
the location was excellent for the Te Papa museum, but a bit of a trek from other central facilities. the room was comfortable and well equipped. the harbour view room did have a limited view of the harbour, but mainly of the Te Papa museum, which is so vast it blocks much else out. We found the breakfast rather over-priced and pretentious - we had to ask for butter and, when it came, it was a tiny pat scarcely adequate for one, but in a tiny china container.
Bay Plaza was clean, comfortable and quiet - considering how close it was to a very busy road. For me it was perfectly well placed for easy access to Downstage Theatre which was my specific destination, to my friends' apartment in Cable Rd/St and to the Embassy Theatre. I would recommend it for it's cleanliness and convenience.
It was close to the venue I was attending. Also close to shopping. It would be good if there was some sort of air conditioning in the rooms as it was very hot and the window do not open enough to make a difference.
We were early and could go to our room, the room was heated and wellcoming no
Friendly staff in the restaurant at breakfast .
Close to Te Papa and restaurants. Small tv and no balcony. Quite noisy at night.
Staff were helpful and friendly on front desk and in restaurant. Rooms are very small and quite dated, felt it was a bit over priced. Phone didn't work but staff may not have been aware as it was very dusty!
This hotel is so well positioned and belongs to bye gone era which new hotels do not have .It has its own retro feel about .it is the best hotel in Welly. Do not like television but if I did one would have to tv is poor receprion wise . Glad that it is so.Internet booking did not come through just as well we had our print out.
nice staff and location a bit old, need some renovation
convinient location to Te Papa and restaurants Ideal location for transfer to RV rental vehicles for tourists window catch broken
location Room decor
The beds were clean, they had an all-female floor, so we felt safer. The staff were also extremely helpful and tried their best to make us comfortable, even putting us into an empty room
Convenience, location and value for money
extremely disappointing after satying at Base Auckland Kitchen, TV room far too small for size of hostel
i liked the ease of booking and friendly staff the noise- having a 6am flight one morning, i wasnt impressed my the lack of sound proofing or even consideration of the on site club. i was on the 5th level and could still clearly hear the music. The bed was reeeeealy uncomfy and it wasnt as central to the shopping central and i was told