Avaliações de viajantes
Avaliação geral
7,5
Bom
Baseado em 1 320 avaliações
Embarque
7,8
Comfort
7,7
Tripulação
8,1
Entretenimento
6,6
Comida
7,1
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Encontra voos baratos na Vietnam Airlines
Ida e volta
Económica
Informações sobre Vietnam Airlines
| Código IATA | VN |
|---|---|
| Rotas | 237 |
| Rota principal | Cidade de Ho Chi Minh to Hanói Noibai |
| Aeroportos em que opera | 58 |
| Aeroporto principal | Cidade de Ho Chi Minh |
Avaliações recentes
Classificação
170
147
103
38
19
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8,0
Prós: nice checkin staff
Contras: the food was boring
avaliação de
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4,3
Contras: Having announcements in the lounge or a better choice of beverages on board would be great....also surprised there were zero reading materials available in business class
avaliação de
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4,3
Prós: Check in was good
Contras: Food. Don’t serve anything if it is going to be that bad. And offer beverages
avaliação de
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8,0
Contras: Onboarding time
avaliação de
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8,5
Contras: With COVID 19 middle seats were taken and vans from flight to gate was packed. No consideration beside having us wear mask
avaliação de
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9,0
Prós: Liked that the busses to gate at arrival were not packed
Contras: Not having middle seats filled thought that was terrible
avaliação de
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10,0
Prós: Check in was efficient. I like that they have generous carry on policy. No checked bag fees. Boarding was quick and easy.
avaliação de
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7,2
Prós: Short flight, comfortable schedule
Contras: I did not get a comfortable seat
avaliação de
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8,0
Prós: Everything was handled very efficiently. Good signage at the airport for most things. Flew economy as the flight was only 2 hours. Free water bottles handed out with wet wipe but no food available.
Contras: Collecting bags was easy and we’ll sign posted. Exit to the arrival hall was a bit confusing but we were directed to the appropriate gate (by colour of boarding pass) and baggage check removed when checked against luggage
avaliação de
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10,0
Prós: The Hanoi airport was great. Had hand sanitization centers and medical staff to monitor people during this corona virus outbreak. The plane was very nice and clean and they did not pass out blankets due to the virus. The crew was very nice and attentive.
avaliação de
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8,3
Contras: Ok
avaliação de
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8,5
Prós: They boarded the plane early, which meant we arrived at our destination early.
Contras: All we got was a bottle of water.
avaliação de
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8,3
Prós: Vietnam airlines stands out in SE Asian carriers. Great service and planes leaving and arriving on time.
Contras: Keep up great service standards
avaliação de
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7,6
Prós: Food and crew
Contras: Choice of movies. And documentaries Incessant publicity on board. As if we didn’t know VietnamAirlines
avaliação de
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8,0
Prós: The flight was short but comfortable. The flight also included lunch service that was also good. Overall, good value for money.
avaliação de
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2,0
Contras: No help in sorting out visa issue. Flight canceled. Hope they treat me right on rebooking after embassy visit in AM.
avaliação de
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8,0
Prós: Crew were great. Seating was comfortable.
Contras: Boarding seems a bit of a crazy process.
avaliação de
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4,0
Prós: Plane is good
Contras: Delay 2x poor
avaliação de
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6,0
Prós: The flight was quick, limited turbulence, and the crew was very friendly and pleasant to fly with. The only negative was the plane itself.
Contras: The plane smelt like fresh urine, chemicals, feces, and burning rubber. Simply put, the plane should not be in active rotation. It felt immensely unsafe as the plane rattled and moaned throughout the flight.
avaliação de
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7,6
Contras: Drinks.
avaliação de
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10,0
Prós: Was given lounge access, quick easy boarding, very organized.
avaliação de
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6,0
Contras: I purchased an exit row seat. Upon checking they confirmed my seat number but did not inform me of an equipment change so I was no longer in an exit row. The crew was great and allowed me to take the exit row seat after boarding was complete
avaliação de
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4,6
Prós: seat uncomfortable, food wasn't good
Contras: armrest seats should moveable for a child can lay down during 11hrs45' fly. Terrible experience! My seat number was 53A,B, and C wasn't moveable, boeing 777
avaliação de
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7,6
Prós: Because of my Platinum status with Delta the gate agent changed our seats to more legroom in exit row
Contras: We’re used to entertainment in seat like delta
avaliação de
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10,0
Contras: Excellent service over all.
avaliação de
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6,4
Contras: Plane felt like it was in poor condition. The brakes squealed loudly, the panels vibrated during take off and landing.
avaliação de
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8,8
Prós: Crew was accommodating, seat space for economy was generous and comfortable for a 2hr flight.
Contras: Luggage allowance for economy is only one check-in bag, as opposed to most airlines these days, which give two check-in bags. For the price paid (almost $300) for a return trip to Yangon from HCMC, this is expensive -- and I booked over a month in advance. Should be offering more leverage.
avaliação de
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4,3
Prós: Reasonable price and not complicated
Contras: Cabin atmosphere, our seated very hot because air conditioning wasn't cold from Osaka until Hanoi even we have informed few staffs but nothing change.
avaliação de
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6,0
Contras: On-time departure
avaliação de
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9,0
Prós: Didn’t seem perfectly organized at all times. But they did a good job regardless.
avaliação de
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4,6
Prós: The crew was great.
Contras: But the aircraft is not well maintained inside. Sticky substance on armrest and tray; Seat-back pocket torn and everything inside filthy. Magazine pages stuck together due to spilled sugary beverages.
avaliação de
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10,0
Prós: Yes
avaliação de
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9,6
Prós: The flight attendants were wonderful and the business class seats were very spacious and comfortable.
avaliação de
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9,5
Prós: Friendly crew. Short flight, very efficient
avaliação de
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8,6
Contras: It’s satisfying everytime I fly with VietnamAirlines. Except that a kid behind me kicked my seat nonstop. Literally, nonstop!
avaliação de
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7,6
Prós: no-nonsense, plain flight, what else would a frequent flyer wish?
avaliação de
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10,0
Prós: I love flying on Vietnam Airlines Clean planes Crew always friendly and helpful
avaliação de
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7,3
Prós: crew were friendly and professional, food was not too bad for aeroplane food.
Contras: In-flight entertainment
avaliação de
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4,0
Contras: If a flight is delayed, they could inform us.
avaliação de
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6,6
Contras: Cabin temperature was too low, and that’s a typical problem when flying Vietnam airlines, they almost freeze you
avaliação de
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2,0
Contras: Ruined flight due to excessive baggage charge which is clearly just stealing from customer at check in... 1800 bhat for one small case! Never again with Vietnam Air
avaliação de
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4,0
Contras: They could improve on the entertainment and service.
avaliação de
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8,0
Prós: The cabin crew were very pleasant.
Contras: The airport departure noticeboard was a mess, giving confusing information about flights and gates, as well as information which contradicted what was on the boarding pass. Not just about my flight, but about several flights. The PA announcements didn't clarify, until the very last minute.
avaliação de
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9,3
Contras: Very little. Just a great flight .
avaliação de
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7,6
Contras: Got me there, no worries.
avaliação de
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5,0
By far the worst airline I've flown with
Prós: Food was the only good part
Contras: The crew was rude, no blankets, no entertainment. Overall was not good
avaliação de
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5,6
Still my least favorite flight
Prós: Food, the entertainment selection
Contras: The crew
avaliação de
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7,3
Prós: Crew
Contras: Slow check-in not very comfortable seats and food was awful.
avaliação de
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4,3
Contras: Cleanliness of plane interior can be improved.
avaliação de
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9,0
Prós: The flights left and arrived on time.
Contras: When connecting from a domestic flight to an international flight in Hanoi they do not check your bags to the final destination. They also do not inform you that you have to change terminals when arriving in Hanoi. I barely made the connection because of these two issues.
avaliação de
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7,3
Contras: Allowing the boarding of business class passengers before economy class passengers.
avaliação de
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8,6
Contras: More chairs at boarding gate in Bangkok, please
avaliação de
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9,0
Prós: Got a good seat (aisle in exit row--I'm 6'2") without asking for anything special. Adequate meal even though the flight was only 2.5 hours.
Contras: I could not check in online.
avaliação de
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6,3
Contras: Food
avaliação de
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6,6
Contras: Departing on time, boarding more organized fashion.
avaliação de
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4,4
Prós: plane was new and captain was professional
Contras: plane was badly late and the boarding process was poorly coordinated
avaliação de
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9,3
Prós: The crew was very nice.
Contras: There were passengers clapping through the whole flight.
avaliação de
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2,6
Prós: The fact that it was an over night flight.
Contras: 1) The service was terrible terrible. 2) food was extremely poor. You cannot offer *only* pork and fish. 3) Bad entertainment system. Namely no movie descriptions, bad infotainment system navigation. Poor subtitle choice.
avaliação de
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8,6
Prós: On time service and crew service
Contras: Improvement to entertainment and food selection
avaliação de
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6,4
Prós: Staffs are nice, food is good
Contras: Delay 50’ without anouncing
avaliação de
Estado do voo
Mapa de rotas da Vietnam Airlines
Principais aeroportos em que a Vietnam Airlines opera
- Aeroporto de Cidade de Ho Chi Minh (SGN)
- Aeroporto de Hanói Noibai (HAN)
- Aeroporto de Haiphong Catbi (HPH)
- Aeroporto de Vinh City (VII)
- Aeroporto de Da Nang (DAD)
- Aeroporto de Dalat Lien Khuong Intl (DLI)
- Aeroporto de Banmethuot Phung-Duc (BMV)
- Aeroporto de Aeroporto Internacional Phu Quoc (PQC)
- Aeroporto de Nha Trang Cam Ranh (CXR)
- Aeroporto de Can Tho (VCA)
- Aeroporto de Hue Phu Bai (HUI)
- Aeroporto de Qui Nhon (UIH)
- Aeroporto de Siem Reap (REP)
- Aeroporto de Tuy Hòa (TBB)
- Aeroporto de Côn Sơn Coong (VCS)
Informações de contacto da Vietnam Airlines
- VN Código IATA
- +84 24 38320320 Liga
- vietnamairlines.com Visita
Política de cancelamentos da Vietnam Airlines
À medida que a situação relativa ao coronavírus (COVID-19) evolui, a Vietnam Airlines continuará a atualizar as suas políticas em conformidade. Contacta diretamente a Vietnam Airlines para obteres a informação mais recente sobre as taxas de cancelamento. A informação atualizada sobre as políticas da Vietnam Airlines está disponível aqui: Alertas e Políticas de Viagem da Vietnam Airlines
Dados sobre o estado do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirma sempre a informação indicada aqui com a companhia aérea.