food was good. very central location.easy access to trains and ferries.bed very comfortable.general atmosphere quite easy going proximity to night clubs made it very noisy at night. booking system failed causing great stress due to the staff not understanding how to access the money which had been reserved from my credit card account. I did not think the receptionist was very helpful
welcoming and helpful reception, Very nice
the customer service and breakfast was especially accomodating to a persons needs the size of the room, no washing & ironing facilities in room and hotel was underconstruction
it is very closed to the station poor lift, and the room a bit too small
The design, the breakfast and the staff The room was very small
food, ( breakfast was good/excellent, and and it was nice to have the option of a free kveldsmat First one, the next day two and later three of four lights in the bathroom stopped functioning....and did not get repaired .
A warm welcome. Excellent breakfast. Very comfortable beds. Central location.
The brakfast was very good. The room was very nice and up to date, but a little bit small. At night some noise from the surroundings (pubs).
The hotel is well situated close to the city centre, the train and bus stations and the Norwegian Coastal Express. It is a modern design and overlooks the canal and old docks area. The evening 'summer buffet' was good value for money.
The jazzuzi did not work and it seems like it has been like that for weeks.
Large room, large public areas, good service from bar man. Terrible, white light in bedroom and bathroom - try using some normal lightbulbs or yellow lamp shades. Reading lights did not work. I missed tea/coffee facilities in the room.
Good price and an excellent location.
Very nice breakfast. Nice swimming pool.
Front desk staff were very obliging and helpful. Location of hotel on the marina was excellent.
I appreciated hospitabiity of the staff as they were always ready to help and assist. Everything was ok :)
The old-fashioned atmosphere yet high standard of rooms, the location, the fact that there was a cot for our baby in the room on our arrival that it was not possible for us (including two old ladies who can not walk very far) to have a proper dinner in the hotel due to bookings and some special event (on a Saturday evening), the breakfast was not that good - cold scrambled eggs for instance
Room size and facilities were excellent, we had adjoining rooms with my 16-year old daughter and we were able to have the connecting door opened. No problem. Not really, however as we had a very early start from the hotel in the morning, we were disappointed that the buffet breakfast was not served until 7 am at the earliest.
Very nice spa! Good location and generous breakfast. Poor/uncomfortable beds, windows could not open in this room... Poor air-con. Time has put it's marks on this hotel - it needs renovation.
Central location, good atmosphere Difficult parking facilities (about to be improved I believe), preparation for breakfast not finished at opening time. Our room was located a loong way from the lobby and the nearest lift did not go to parking area due to construction work.
It was all good Nothing
The place is gorgeous I was not given breakfast. I had to catch an early train, and left half an hour before the breakfast buffet opened. In similar circumstances in cheaper hotels a single breakfast has then been prepared. At the Britannia there is no such service, which at that price is astounding.
- pretty small room, cheap bed quality
The SPA and the restaurants are excellent!
I paied for the whole period of staying on my arrival by bank card. On the next morning I found out that nearly the same sum of money (about 4000 NOK) additionally was took from my bank account as the transaction made by Britania Hotel. Reception staff said that they have no information about this transaction in the Hotel system but my bank confirmed that it was made by the hotel. I got my money back only because of my bank efforts. Hotel did not provide any excuses..
Large comfy room, polite & helpful staff
Very quiet, clean, and comfortable.
reasonably priced for Norway!!!!!! my bedroom was very small and a little uncomfortable because of this....also it would be much better to be able open the windows for some fresh air!!!maybe then the room would not get so stuffy!!
a bit dissapointed as I was fined 1300 for smoking in the room despite the fact that I had booked a smoking room.
-Corner room with "river view" -Room had electricity and lights -Expansive breakfast buffet -"Toiletries provided" -Ice machine on the same floor as room (stretchjfor positives here) -The "river view" would have been better if there had been windows in the room. It was difficult to see through the wall that faced the river. -No power outlets in room. This hotel assumes its customers do not carry cell phones and tablets that need recharging. -It is challenging to hold a plate and eat breakfast while standing. The room was overcrowded and there were no seats available. -The hand soap, shower gel and shampoo dispensers all appeared to contain the same liquid with a different color. No bars of soap. Bring your own soap and shampoo for the shower. -No container for the ice cubes. Had to use the single wine glass in the room to hold the ice. -No iron in the room; seems unlikely that travelers would pack their clothes in a suitcase... -Modern business hotel? Falls far short of the mark.
the food and the service is good. The reception also help a lot on info limited channel of TV. I was in Chile in October 2008 but i ca get as many channel as possible especially in English
Wonderful room with very nice views. Very friendly stafft. Very clean. Very central. And the breakfast is excellent!!! We loved everything.
Excellent quality room and certainly the best hotel stayed in during our Norwegian tour
the breakfast I would like the bed to be 180cm, not 160!
Very wide choice of food at breakfast. Good base for business or pleasure traveller. The room was meant to be a double with tea/coffee facilities. On arrival it was a twin with no tea/coffee facilities. I asked to be moved, which l was but still no tea/coffee facilities despite numerous requests.
The excellent range of food at both breakfast and the buffet lunch. The hotel was exceptionally clean to the point the bathroom in my room looked as if it had been installed the day before, everything gleamed. The staff on reception were very helpful and extremely polite and kind.
"Full board" like, city center, Very nice staff
Good location, best breakfast in Norway
Great breakfast. Nice bar/lounge, The location of the hotel is as close to shoppingmalls and nightclubs as you can get in trondheim. I booked 3 rooms for the weekend, and stated in my reservation that we would be needing one childs bed for one of the rooms. After checking in it tourned out that the room where the childs bed was needed was the smallest room of the 3. My inlaws, which I had booked room for was assigned to a rom over twice the size the room I got, and I had two small kids and my girlfriend with me! Werry poor planning from the hotel staff. After clomplaining we were reassigned to a room a bit bigger but still smaller than the one my inlaws got. And I had to carry the extra bed myselfe between 3 floors. During the night we were awaken several times by other hotelguests partying werry loud in their rooms. Poor sound insulation. I will not use this hotel again
The breakfast was great. Our room was not cleaned properly. We also had some damage in the room that was never fixed.
The staff were exceptionally helpful and the provision of waffles for afternoon tea. Delicious. Nothing at all.
The atmosphere of the building and its quiet location
free coffee, nice staff
Some of the staff at reception were not so very friendly and helpful, but others were very nice. The room was quite small with the extra bed for the child.
Hotel is an old bakery building full of character and very comfortable. Much more interesting and relaxing to stay in than the modern plastic alternatives. Central but quiet location. Excellent hot and cold buffet breakfast, make your own waffles in the afternoon, and evening buffet all included in the price. Coffee available throughout the day (also included in the price). Free reliable and very fast wifi (vouchers available at reception). Staff very friendly and helpful. Would definitely stay here again.. Finding it difficult to think of something we didn't like. Bed possibly a little too soft but that didn't affect our sleep.
Great location and breakfast/dinner. Very convenient to train station and the Hurtigruten boat terminal The beds were a little old
Unpretentious, very clean and comfortable and a convenient location- the afternoon waffles were a very nice touch.
Courtyard Facilities with Buffet all day
That it was clean and the staff friendly. On tap coffee/tea/hot chocolate.
Good value considering the breakfast and evening buffets. Staff was friendly and helpful. Convenient location - close to everything yet quiet. Our room faced the inner courtyard and groups sitting there were quite noisy during the day and in the evening. Also many people were smoking in the courtyard so even though our room was hot and stuffy we could not open our windows or the room would be filled with cigarette smoke. The hotel should not allow smoking in the courtyard.
Conforto, silencio, acesso a internet e excelente cafe da manha. Sendo um viajante internacional e fazendo uso de roupas completas para reunioes senti falta de um armario/closet para pendurar e organizar as roupas, bem como, de uma gaveta para roupas de baixo e meias.
Hotel novo, instalações cuidadas.
Hotel muito agradavel, central e pessoal simpatico. Acolhedor.
The temperature of the room was very warm and the lights control was not efficient
Light evening meal. Free Thursday night concert tickets. Well located.
Overall nice hotel. Excellent location and clean room. Nice and service oriented staff. The breakfast room was quite small, with many people at same time it was very crowdy.
new comfortable hotel in the same city center, free DVD for rent, expensive parking free dinner very poor if we compare with other Clarion hotels in Norway, breakfast should be better organized
breakfast is very good, nice modern and big rooms, free internet access, good location. parking: reception didn't tell us the parking garage under the hotel is prepaid....so the next day we had a fine. Could not find airco in the room and the window couldn't be open because of all the dronken (shouting!) people walking by.
There is no place for clothes, no closet, no drawers, no safebox. There is not enough staff people around to assist (only one who does all jobs).
No dinner possible.
The hotel was in a very convenient location, close to the train station. It was clean, friendly, inviting and the included meals plus afternoon waffels were wonderful. You get what you pay for!!! In a good way :) The hotel is very modern and the beds are really comfortable.
Liked the helpfulness and kindness of all the staff, corridor decor, cleanliness of all areas, quality and amount of food for breakfast, free internet facility. Basically all round goodness. The staff also let us put our child's medicine in the staff fridge. Pleasant area. It was at the top of a hill (bit of a climb when 6 months pregnant!) and the checking in process takes too long resulting in queues at reception.
The room was clean and the breakfast was good. We stayed there because of the free parking and low price. This hotel is actually the students dormitory with shared facilities, therefore do not expect a lot from it.
the room is clean and the kitch room is excellent nothing
has front desk staff available only from 9 am to 6 pm
The price was reasonable, it was very centrally located. No, for the price it was very goodl
Very nice and friendly hotel,very polite and hospitality stuff.Also,the building is like classic castle!!!So,easy place in the center Trondheim.
fast free wifi internet, cleanlines, good location - whole center on walking distance, free cup of coffee at check-in, check-out until 12:00 no parking available, no brekfast - only possibility to buy some sandwiches
the kitchen facilities
Excellent location, extremely helpful and friendly staff. Good facilities - kitchen/fridge etc, which meant we could cook rather than eating out all the time, plus washing/drying facilities. Noise (not really the hotel's fault!) - city centre was very noisy at night throughout the week with people coming to and from pubs/clubs late at night, noise from lift. Friday and Saturday were worse, with guests in the neighbouring room having a pre-pub and post-pub party. Staff however were very helpful - warned guests about the noise and let us use another room. Towels are not changed daily (but they did give us extra towels when we asked and there is access to washing and drying). No toaster :(. Blinds on windows would be useful to keep out streetlights at night.
location excellent. staff very helpful. comfy and clean rooms no
The staff was very nice: polite and helpful with requests. Another plus was the excellent location. Breakfast not included. Bathroom not very clean.
Simple, effective and quiet
breakfast is OK ; no air-condition in room baby crying of the next room is easily heard ; easily distribute by the heavy traffic of the main road
bedroom and sitting corner were ok. kitchen not used.Bathroom could be better see above
Location and free parking with night watchman Poor breakfast related to the rate
Actually, besides the location nearby Trondheim, there is nothing I can say I liked! The extra bed was broken, the room was dirty, there were no shades so we woke up with sinerise (05:00), and the location near the highway and a truck parking lot made it impossible to get any sleep at all...