hotéis em St. Charles

Prós: Todas as pessoas da sala de café da manhã etc

Contras: Tudo bem.

Prós: Clean, great location and parking

Contras: Nothing

Prós: Front desk personnel was exceptionally nice and informative. Breakfast was really good with many choices.

Prós: Staff was so nice!!! All of them!!

Contras: Nothing it was great!

Prós: Always clean and comfortable, the staff are all friendly and helpful.

Contras: Not a thing! Will stay here again!

Prós: Very Good

Contras: NO

Prós: The check in was so quick, and all of the staff were so friendly. Someone picked up our dishes for us when finished eating breakfast. The selection of food and places to eat were more than I expected. I will definitely stay at drury inns in the future.

Prós: everything was great. so glad they had underground parking too!

Prós: Breakfast was good quality and the eating facilities were well taken care of by the staff. There were many options available. Fruit was fresh, eggs were well prepared, coffee was tasty, and there were numerous pastries to choose from. The staff at the breakfast facility and the evening snacks were very friendly and worked very hard

Contras: It was a relatively new hotel. The room seemed clean on the surface, but we saw a great deal of hair in the bathtub, and had to wash that out before using the shower. The was also pee dried on the floor of the bathroom by the toilet. It looked like the bathroom was not cleaned. We wiped the counters down with a cleaning pad, but overall this was bad. Really bad. We had been in the room for awhile before we noticed the bathroom, and I had had surgery earlier in the day and so we didn't ask to be moved but we should have. Though would another room been any better The furniture was very uncomfortable to sit on or lay down on. Seemed to be a lower quality. TV's were nice LG TV's We paid extra to stay in a suite on a higher floor to avoid the highway noise but the room was not quiet at all. We ended up being put in a room on the highway end of the hotel, and the noise from the highway was substantial I would not stay here again, though I usually like Drury Hotels

Prós: Happy hour (drinks & snacks) and breakfast

Contras: Highway noise

Prós: Clara at the front desk made our trip SO fun! She had great recommendations of things to do, see, and places to eat. Everyone was very accommodating. We would return! We were well satisfied with breakfast as well as the evening refreshments.

Prós: Everything, but thought the happy hour with food was wonderful!

Contras: Wish they had tea bags in the room besides coffee

Prós: Location to downtown St Charles and quiet.

Contras: Bed was decent but too hard for my liking.

Prós: The people at this hotel are very nice and helpful. Rooms are always clean

Prós: This hotel was spotless and located in the midst of the historical district of St. Charles. Breakfast was great, room and bed were both comfortable and nice. Our grandchildren enjoyed the indoor pool. Thoroughly enjoyed our stay and this is the second time we’ve stayed here. They really take excellent care of this property, no neglect noticed at all!

Contras: Nothing, I have no negative comments.

Prós: Location, friendliness and value for money. They upgraded us to a larger room, which made our short stay even comfier.

Contras: Nothing really... maybe they could include airport transfer.

Prós: In the heart of Historic St. Charles Beautiful location near all the shops and pubs/restaurants. And easy access.

Contras: The bed was not comfortable. And pillows were not thick and fluffy.

Prós: The room was spacious and clean. The shower was huge and handicapped accessible. Bed was comfortable too. It was a great stay.

Contras: The ONLY thing that bothered me was that you can access the interior building (all the rooms) without a guest key card up until 6 pm. It felt uneasy to me. Not unsafe, just uneasy.

Prós: Staff friendly, cleanliness, fresh cookies, location, comfortable bed.

Contras: Remote didn’t work, pool/hot tub area needs painting and updating, microwave was weird, pricey, breakfast was ok.

Prós: Location

Contras: Parking garage with limited handicapped accessible spaces.

Prós: An attractive appearance both inside and outside. Great location and price. We loved the high ceilings and couch. Breakfast was warm with good choices.

Contras: The King bed was a bit firm for us but not a deal breaker.

Prós: Location to historic downtown, cleanliness and friendly staff.

Contras: None

Prós: Cleanliness and location to historic St. Charles.

Contras: No

Prós: Decent hotel near the river and the casino. Would normally be walking distance to the Old Town, but it was snowy and icy. The first day breakfast was good. Good beds, decent pillows. Good hot water, good water pressure. BBQ place next door was pretty good and made it easy to eat on an icy evening.

Contras: Second day breakfast was awful, frozen cheese omelets, no bacon. Everything else was carbs. Not the hotels fault but the roads were not well maintained.

Prós: Our big room. We liked the big buffet best for morning. We liked being able to see everyone at midnight around the balcony.

Contras: The pool was too cold. The place was packed and elevators slow with so many people.

Prós: The people where great very helpful. The breakfast and the happy hour where great

Contras: The extra blankets looked very worn and where very itchy when I ask for another comforter for the hide abed they said they didn't have any. They shuttle only goes 2 miles away and it was hard to go any where at night

Prós: Nice place for a medium size gathering. Everything you need for comfort and convenience.

Prós: Location was important, as we were there for a convention.

Contras: Of the three elevators they had for 12 floors, only two were working. It took us nearly 30 minutes to get an elevator from the 10th floor to the ground floor during check-out time.

Prós: Friendly staff! Clean! Up to date facility! Free drinks/apps from 5-7. Free shuttle service to restaurants which were very close! Free breakfast! Very good experience all the way around!

Contras: I liked everything!

Prós: This hotel was above and beyond what we expected. The room was great. The front desk staff was extremely friendly and able to help with all of our questions.

Contras: We loved everything about our ray. We do not have any complaints or concerns.

Prós: The facility was very nice in appearance.

Contras: I wanted a corner room instead the online room I choose originally. Since maybe a little noisy. I had few guests visit during my stay. I was moved twice and finally to a corner which I paid an additional $28.00 for same room. I did not understand that concept or purpose.

Prós: Embassy suites in St.Louis had free happy hour. The happy hour really brought the whole hotel together to have a memorable, fun stay. The free breakfast in the morning was also excellent. I will now always look for an Embassy Suites when I yravel.

Prós: The breakfast buffet offered several of options, and there was ample amounts of everything. It tasted delicious and all in our group were pleased!

Prós: The room size

Contras: No

Prós: We have stayed at many hotels across the United States. This locale, by far surpassed our expectations! Quality service, White Glove Clean & beautiful grounds!

Prós: Great location, comfortable rooms, evening reception and decent made to order breakfast.

Contras: Breakfast selection isn't nearly as good as it used to be. Otherwise a good experience.

Prós: The staff were very nice. The breakfast was OK

Contras: The bathroom door did not close. The stool ran all night. Was very loud as far as hearing other guests

Prós: The breakfast options, it was quiet, very clean, very convenient location

Contras: The water pressure could have been better,

Prós: The staff went over and above to make our stay enjoyable. The front desk staff helped us with our luggage even though she had clocked out.

Contras: Don’t change a thing.

Prós: Very good breakfast.

Contras: No hut tub

Prós: Breakfast was standard free hotel breakfast fare. Worth what you pay, not great, not bad. Staff was very friendly.

Contras: The elevator got stuck sometimes between floors, just had to push the button again to get lined up and get the doors open. Expensive for what it was. Paid more than 100 a night for a 65 a night hotel experience.

Contras: Loud planes flying over and hotel was next to train tracks.

Prós: Very clean....location was within driving to every thing

Contras: I'm an early riser....I went to cafeteria with my small hand bag of images and markers to color....doors were locked...one lady let me in after I explained I wouldn't eat or bother them....( It was 530 am and they wasn't open till 6) ...another lady came in...got rude to the first worker and me....then turned the lights off! There wasn't a table in the lobby or I would have went there in the first place....I've stayed at a lot of holiday inns......this has NEVER been a issue before

Prós: The room was super clean

Contras: The sink water pressure sucked

Prós: Breakfast was awful. The staff was extremely nice and helpful. They need to do some updates when we plugged our phone into the lamps they were loose and wouldn’t charge. So we have to hunt for the wall outlets. The whole reason why we booked this hotel was because of the pool which was to be opened at 8 and your key wouldn’t work till 9 so that needs to be fix

Contras: Breakfast was awful. The staff was extremely nice and helpful. They need to do some updates when we plugged our phone into the lamps they were loose and wouldn’t charge. So we have to hunt for the wall outlets. The whole reason why we booked this hotel was because of the pool which was to be opened at 8 and your key wouldn’t work till 9 so that needs to be fix

Prós: It was clean and a good place to stay over night.

Contras: No

Prós: Very clean, nice hotel, location worked well for me.

Contras: No

Contras: The air conditioner made a grinding noise when the compressor was running. This was a distraction when trying to sleep, or watch television.

Prós: Clean, a little dated. Need usb chargers in room.

Contras: I had noted that our stay was a combination birthday 20th anniversary, but I guess that didn’t matter to anyone.

Prós: Very nice

Contras: No

Prós: The room was really nice with soft lighting even over the beds. It stepped down into a living area with a tv and an amazing view of the city and outside pool area. The bathroom was oversized with a tub even. Very nice! The pool and hot tub area was awesome! Huge pool that was inside and you could swim to an outside pool that was connected. 2 hot tubs- inside and outside. Awesome design and layout! Lots of restaurants downstairs to choose from, a casino & a spa

Contras: I feel like the spa was overpriced compared to normal spa prices. The staff was very friendly though & helpful with my questions. It was very clean though & smelled amazing with the aromatherapy in the air.

Prós: Room was great, with all amenities one would expect. Sunken living room, view of Missouri River, large bathroom.

Contras: Several of the restaurants were closed on Sunday and Monday nights. Unusual that the rate was higher on Monday than on Sunday.

Prós: Rooms were nice

Contras: None of the restaurants were serving good during a storm. They wouldn't provide food to me but took care of their other guests that were staying in a business conference group.

Prós: Very nice and comfort room

Contras: The food is not so good

Prós: Nothing this use to be the best hotel not any more

Contras: everything from the pool to the nasty room service to the staff they need to change

Prós: Sunken sitting area, quiet room, darkening curtains, comfy beds/pillows, spacious rooms, river view, proximity to Main Street shops, reasonable rates, incredible spa and indoor/outdoor pool open year round

Contras: Really, nothing.

Prós: Room was a smoking room and they refused to move us because we booked with you. We might have not answered your question about smoking or not. We both are non smokers. We have stayed here before but never against in. They were rude and not please t.

Contras: See above

Contras: The only problem I had was that they didn't have any cleanser bottles in the gym facility. So I was unable to sanitize equipment before and after use. I asked the girl at the spa desk and she said they clean everything at the end of the day, and was surprised that I was asking for cleanser. EVERY gym I'm ever been to has cleanser so I found this to be very odd at such a nice place.

Prós: enjoyed my time would refer a friend and come back and visit

Contras: clean nice staff convenient

Prós: Location for the casino and convention center were excellent. Room was large and with many amenities. Would definitely stay here again. Would be great for an extended stay location.

Contras: When cleaning the room, check the fridge. Found food from previous tenets. Looks like it may have been there a while.

Prós: Great size room, great price

Prós: I loved the pillows-very comfortable. Space of room was huge and the bathroom while normal sized had an amazing huge jet tub which was so nice! I would highly recommend this hotel. Location to Ameristar was short $6 uber ride away. We could have walked but it was sleeting at that time. Don't hesitate to book.

Contras: Nothing. It was all very nice especially for the price. Great hotel.

Prós: Location

Contras: Rooms are old and damp Lobby is nice but misrepresentative of room quality

Prós: Short walk to Ameristar casino. Close to historic downtown area. Decent breakfast.

Contras: Entrance is a little hard to find. Need a bigger sign on road

Prós: breadfast,location.staff

Contras: Small sign..hard to find...if it's raining..etc.

Prós: Convenient to St. Charles and staff very professional.

Contras: No

Prós: Room was great but I had to ask for TV listings also no either information also you charge my credit card on the 16th when I check in on the 19th.

Contras: The person working behind the desk should be more helpful

Prós: Minha família e eu tivemos uma estadia maravilhosa. As camas eram nuvens. Era tranquilo e limpo no nosso quarto e a localização se sentia segura e era bonita. Nós amamos o café-da-manhã, ele provou ótimo e teve uma grande variedade para cada gosto! O nosso quarto foi endireitado e reabastecido a cada dia. Até mesmo os banheiros limpos! e tapetes aspiravam.

Prós: Quarto agradável, silencioso, boa equipe, bom café da manhã

Prós: Área tranquila fora da interestadual. Me senti confortável e seguro. A equipe foi muito amigável. O quarto era espaçoso e limpo com muita de amenidades. Recomendaria a todos!

Prós: O quarto era muito limpo e foi bastante bom. A equipe foi simpática e educada.

Contras: O lobby e os corredores tinham um cheiro desagradável. Eles pareciam limpos, mas cheiravam como se os quartos viessem com um burrito jumbo incluído. O quarto cheirava bem, no entanto.

Prós: Nothing

Contras: The guy Syed was ver rude & Check ya in all wrong didn’t know what he was doing! He came to our room at 11:00pm to you argue that we did not pay I gave him my credit card & drivers license when I checked in. He was throwing us out on New Years Day at 11:00 at night so I gave it again out of my sleep he never brought it back & promised he would my husband had to go down & get it & that Syed argued yelled at my husband. The hotel is not well kept very dirty & things were not working in our room. We spoke to the manager Marlene she said she was going to talk to the owner & he’ll call us that owner still has not responded to us & we stayed 2 nights there 1/31 to 1/2/2020 what a way for us to start the New Year! We will write on every social media what & how Syed & Owner of this hotel treated us so badly & how filthy this hotel is!!!

Prós: The price was right!

Prós: It was located near I wanted to be

Contras: The pool smelled bad. The hot tub had rocks in the bottom of it. The room smelled bad. The door between the two rooms was opened and unlocked The manager didn't seem to care. I called Wyndham directly and complained. Am waiting for a response from the

Prós: It was easy to get to and we got a good deal online. It’s your average dated hotel, although it did appear that they were doing some renovating on the higher floors. The in-room microwave pretty old, I attempted to make popcorn and it didn’t work out.

Contras: The vent fan in her bathroom was as loud as an idling motorcycle. There was hair on the shower wall that didn’t belong to me as well as a dirty washcloth shoved above the microwave so it makes me wonder how thoroughly the rooms are cleaned. We used the main lobby women’s restroom and the handicapped toilet was disgusting. All in all, these are nit-picky things but a little extra attention by cleaning staff or management would be great.

Prós: It was a great stay

Prós: Breakfast was great. Location is great for us. We’ve stayed here before and had a good experience.

Contras: Got stuck with a handicapped room. The bathroom door opens out into the room and bumps into the main door, plus it flew open. The shower/tub floor was really slippery and my husband nearly fell so I skipped my shower. Bathroom floor tile grout was dirty.

Prós: The computers were down when we got in really late and the night manager made sure we were quickly placed in a room by running to crack the door (keys couldn’t be issued).

Contras: The breakfast was meh, and the common areas needed to be cleaned. The room was kinda shabby too (paint peeling, bathroom fixtures showing age, etc.).

Prós: Everything

Contras: Its was nice all the way around

Prós: We've stayed here many times and will continue to do so. Staff is always so friendly and helpful.

Contras: housekeeping let us down a little

Contras: Not very clean

Prós: It is a great location

Contras: The room smelled of body odor the sheets smelled like they were left in the washer too long and started to mold. The breakfast was not stocked and didn’t even have spoons or cups. It took 45 minutes to check in.

Contras: The room was dirty with dust and rests of food and rests of packing under the table and chair. We asked for non smoking room. We receive it, right, but other people smoked in their rooms as we smelled it on the hall and even in our room. In the pool smelled very strong of chlorine or other substances.

Prós: The beds n bath were clean

Contras: NA

Prós: Beds were very comfortable. Breakfast staff was exceptional

Prós: Price & staff was nice & accommodating.

Contras: Breakfast area was to small & location hard to find back in the corner of a strip mall.

Prós: Clean, friendly staff

Contras: The heater was broken in the room

Prós: The concierge was very hospitable, enjoyed the stay

Contras: Absolutely nothing

Prós: Amei o café da manhã. Para uma quarto com 6 pessoas, tudo superou minhas expectativas.

Prós: That it was in a quiet seemingly safe area.

Contras: Too many to mention, but first room given, the phone and refrigerator did not work and there was still trash in the waste baskets. Couldn't tell if the towels were fresh. Got moved to another room that had not been vacuumed,the two key cards didnt work

Prós: the breakfast was very good, I love making my own waffles. I loved the kitchen with everything you would need to prepare food, helped to save money. My kids enjoyed the room and thought of it as their own little apartment.

Contras: I requested an extra cot so my son and daughter didn't have to share the couch, and received a confirmation that this request would be taken care of, however when I got there they didn't have one and said they don't carry extra beds/cots.

Prós: The room itself. Loved the small kitchen and the couch. Plus the workout room was nice and clean

Contras: Can't think of anything! Will definitely use again. That borrow deal is a great idea too

Prós: Not happy

Contras: No booking. Com is not properly working

Prós: My room had had everything in it so that I wouldn't have to go searching for things

Contras: My room had many many tiny ants crawling on night table. Needs exterminator. Had bath towels no washcloths. Had to go to front desk. When cleaning or straightening the room. The housekeeper remove trash from bathroom but not from kitchen. Were ants

Prós: Staff were friendly

Contras: Building had a loud intermittent grinding noise all night. None of us could sleep. Had to change hotels. They said it does that when it rains.

Prós: Everything!

Prós: Actually, after a horrific experience with what was supposed to be a 3 1/2 star hotel downtown, My daughter and I checked in shortly after 2 am. The gentleman at the desk was FANTASTIC! Friendly, professional, knowledgeable, and very helpful.

Contras: No - it was great!!

Prós: Loved everything about it except for (see below)

Contras: The shower had absolutely no heat the last morning I was there and it was bitter cold!

Prós: NOTHING ABOUT THIS PLACE, IT IS DISGUSTING

Contras: It was gross. Stunk the minute you walked in. We got our first room and walked in and it reeked of cigarettes and there was ashes on the air conditioner. Got switched to a second room, that was Worse. The bed looked dirty, pull back the covers and there was hairs on the pillows and the sheets were dirty, there were black marks on them. Thank God the bathroom door was closed, I don't want to know how that looked in room number 2.

Prós: The staff was friendly and the location was nice.

Contras: The room had an odd smell, and I believe it made me sick. The smell was musty, sort of like mold.

Prós: Great location, and hard working staff.

Prós: Very friendly staff, and helpful

Contras: Nothing

Prós: Inexpensive and close to Ameristar casino.

Contras: The room smelled of cheap cologne.

Prós: Close to a favorite restaurant

Contras: They charged a $50 deposit even I already paid for room,wanted to charge another $20 for my husband's service dog. Pool was not heated , had to sign in to get into pool area ,there was noted at every door about wiping your feet before entering building.

Prós: The Hotel was less than a quarter mile from the conference center where I had to be, so the location was perfect.

Contras: They advertise that free hot breakfast is available every morning between 6am to 9am what they don't tell you is you have to cook it yourself. Although the hotel was very clean and well maintained except for the bathroom ceiling that needs to be repainted

Prós: the location

Contras: That fact that I had no hot water for a shower I won’t stay again.

Prós: Location

Contras: It smelled,an odor.Half th he lights worked in the room.zI would have left if I wouldn't have been charged

Prós: A equipe foi muito confortáveis.

Prós: The breakfast was okay.

Contras: 1. First room we stayed in was not clean—had dirt or vomit caked into tile. And someone stole the cord for the tv and also had no back on the remote. 2. Host was nice, but afraid of dogs so much so that when he came to room to check on the tv problem, asked us to put dog in bathroom bc he was afraid of them even though we were holding him. He’s an Australian Shepard btw—pretty and kind. 3. Externally small and weird bathroom—sink on the outside of bathroom. 4. No hot water—only warm. 5. We had two different rooms, neither of which smelled clean. Not bad, but had like a lingering food order in both.

Prós: Comfortable beds and quiet room

Contras: Toilet kept running, needs a flapper in the tank

Prós: Pool

Contras: The breakfast wasn't very good

Prós: Leaving

Contras: There was NO HOT WATER. I reported them to the local health dept, since no one I spoke with seemed concerned about that issue whatsoever. It's against code to serve food with no hot water. Absolutely RIDICULOUS!!

Prós: .

Contras: .

Prós: The staff was super friendly

Contras: No hot water

Prós: The staff was great rooms were nice

Contras: Not a thing

Prós: Absolutely nothing

Contras: The refridgerator did not work, the Air conditioning did not work, staff did not help to accomidate for anything. As a breastfeeding mother i needed a working refridgerator. With having a infant and the weather being in the 90s a/c was needed.

Prós: Absolutely nothing! Disgusting place.

Contras: Wow. The entire place smells like hot, sweaty dirt. The wash cloth in the bathroom was dirty. The bathroom door and walls had sticky, black fingerprints everywhere. The bathroom door was crooked and broken. The deadbolt on the door doesn't lock, didn't even turn. The pool advertised hasn't been used in a long time, full of algae. We left this place without showering of even looking at the breakfast simply because after everything else we were too scared too.

Prós: Staff was very nice and it was quiet!

Contras: I had no hot water it wouldn't get more than Luke warm. When I mentioned it they didnt respond. I was running late for work.

Prós: It was in in an area that was quiet at least during the weekend I felt safe there

Prós: Extremely clean, very friendly staff.

Contras: Maybe the pillows?

Prós: Very reasonable priced and the staff was very friendly

Contras: The fact that laundry dispensers were empty and it said no refund but tell you it was empty !!! Not cool!!

Prós: Price

Contras: Got to room and it was not clean had to get another room

Prós: Its a minute away from Dirt Cheap liquor, A minute from restaurants, gas, shopping center, quick access to highway. If you had a little to much drink after a late night club. Hit the Highway and then your exit, it sits right there!

Contras: Its just a room for a night, its not a hotel to impress anyone.

Contras: Very dated, sinks barely drained, ants in room

Prós: I did not eat breakfast there.

Contras: The sink would not drain because the sink stopper was broken it would not push up

Prós: King bed had queen sheets. Bathroom faucet broken - didn’t work properly. Sad - our first stay was very good. This stay not so much...

Prós: Phone was not working

Prós: This hotel is a dump!

Contras: A dump!

Prós: Cheap. We only needed a place to sleep for one night and were only at the place from 10pm till 6am. This motel was fine for that but I wouldn't stay here for days.

Contras: wate pipes banged she using water or flushing toilet. Not a big deal. Walls were thin and could here people outside clearly.

Prós: Parking near rooms

Contras: Dirty, slow wifi, smelled funny, noises from next room, free coffee was garbage, staff unfriendly, poor quality toilet paper, no ice.

Prós: Very welcoming staff.

Prós: I liked the new beds and pillows.

Contras: Loud neighbors. Previous complaints about these live ins and still put next to them. Staff wasn’t trained properly. Dirty room. Garbage on floor of room.

Prós: Couldn't hear interstate traffic.

Contras: Room smelled like a foot, air conditioner was very noisy, bed was uncomfortable and there were dead(and alive) bugs in the floor. Very dis

Contras: The sheets and blankets were stained and had holes burned in them. When I called to ask for new bedding, I was told they would all most likely have holes in them, but they're still clean. There was no one to deliver clean bedding to the room either.

Prós: Sheets were dirty was charged twice and front desk clerk was rude . Gave me a a upstairs room assuming i was 1 of rhe construction workers wvem there were downstairs rooms available

Prós: I like that there was no evidence of bedbugs. Also the heat worked.

Contras: First, one of our keys didn't work. Took it to the front desk to get it reprogrammed, and then both didn't work. Went back again for two new keys, and those didn't work either. Gave up after that because we were leaving early the next morning. The floor wasn't clean - dog hair and a few bobby pins on the floor. The bedspreads and sheets had stains on them. The scent of the room was a unique bouquet of dog, stale smoke ("100% smoke-free!"), and maybe pee? The smoke smell especially got worse when we turned the heat on. The bathroom door had a loose hinge so was difficult to close all the way. I'm not 100% convinced there wasn't blood spatter in the bottom of our tub. It was pretty gross-looking. If I hadn't stayed in worse hotels in other places around the world I probably would have left.

Prós: The design of the room.

Contras: The room was not clean there were other guess living there and some seem to look like they were on drugs it was a lot of traffic in and out hotel rooms there I felt a bit unsafe with my children.

Contras: Not very clean

Prós: Nothing

Contras: It was filthy. I had to wear my shoes the whole time in the hotel room because the floors were so dirty, amongst everything else. The only reason I stayed was because my payment was non refundable.

Prós: My personal preferences are low price, clean room, bed and bathroom. I do not require internet, breakfast, and furniture. Just a very good basic room during my short stays. Almost a "Hostel", but a private room.

Prós: The beds were clean

Contras: Dirty n had roaches

Prós: The beds were nice n clean

Contras: Misled n hassled,filthy floors n towels,electrical hazards and ROACHES

Prós: Convenient location

Contras: Room was dirty. Bugs on ceiling, hair ball on bathroom floor and boot prints on floor from entry door to bathroom