Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Como não falamos Russo e não conheciamos a cultura do país, optamos por gastar um pouco mais, previligiando a segurança, a limpesa e pessoal fluente em ingles. Resultado foi 100% alcançado. Hotel magnifico, entre os 3 melhores da cidade a um preço muito competitivo nesta categoria. Quarto muito amplo, elegante, moderno e muito bem localizado. Café da manhã absurdamente caro, melhor não incluir na reserva. Otimas opções fora basta andar 3 minutos na propria avenida.
Excelentes instalações, ótima localização, muito conforto, acesso livre à internet no business center, ótimo café da manhã e lanches e bebidas incluídos na diária durante todo o dia, até às 20:00 horas.
I had some discussions re wifi with one of te receptionists who was rather rude! but it was solved to my complete satisfaction by Alexander. Bed was super comfortable cupboard in room too small for a couple staying 6 nights.
specially for business trips - breakfast should be erlier as 07:00AM
I liked the hotel staff and the location of the hotel. The room was very cozy. The room wasn't cleaned in time.
The location is close to the railway station, but anyway, rather far from all main attractions. Breakfast is quite various. Terrible noise of air-conditioner made both of us, my wife and me have head ache. And even if we switched it off, nothing changed. Reception staff was a bit out of adequacy and not friendly. One evening we came back to the hotel closer to midnight and security asked for my room key, i shown it to him, after that he watched my wife in kind of strange way and asked her same question. Ok, maybe he just did his job, but don't they think it looked like meddling in my private life? Wasn't it enough to watch only my key and let us, tired and frozen after long walk go in our room in peace, without bothering also my wife? So, we had a very distressing impression then.
Really close to the Moskovskaya train station; good price for St. Petersburg. - When we arrived the hotel hadn't received the reservation from booking.com; Air conditioning in the rooms wasn't working and temperatures were pretty high; water on toilets smelled fish.
location is fine - price is too high overpriced
Hotel staff was wery friendly and changed the booked room for a larger one without any charges. We enjoed our staying there very much. Everything was excellent.
Top service, location We didn't get the room we booked. The prices were untransparent.
Service is very good. The hotel is extremely beautiful and really worth to spend time there. I highly recommend this amazing hotel.
You feel ourself like a tsar! Great service in the hotel, very good sommelier in restaurant Taleon. Beautiful swimmingpool with great view. You feel that it cost more then you paid. nothing
Exceptionally good service, decor, comfort, cleanliness and efficiency. All staff friendly and helpful. Very good location. First rate hotel taxi service to and from the airport. This is probably one of the best hotels in Europe if not the world. -
It has an excellent service!
the room are to small. facilities does not match 5 star hotel.I am totaly dispointed. size of room and room facilties ver poor.No swimming pool. no coffe machin in room.
The staff shows absolute incompetence as far as client satisfaction is concerned
The staff was unfailingly pleasant, friendly and helpful. The room was very comfortable and well furnished, if smaller than other hotels of a similar standard in major cities. There was no tea and coffee making facilities in the rooms.
I like it it was really good close to everything difnetly I well come back , see I'm from Emraits we do have 5 sarts & 7 starts hotel so I know what i'm saying . Nothing to say
Localização e a gentileza das recepcionistas nenhuma reclamação
Boa localizaçao perto metro e estaçao de trem para Moscou,ao lado da Avenida principal de S Peters.e da para fazer quase tudo a pe desde q se goste de andar
Gostei do atendimento dado pelos funcionarios que sao muitissimo atenciosos. Tudo correu muito bem e eu recomendo o hotel. Somente há o inconveniente de que o endereco do hotel nao ser na Rua Novelsky Prospekt sim numa travessa. Para quem chegou a noite, houve uma certa dificuldade em achar o endereco.
das acomodacoes, da localizacao,das instalacoes,do cafe da manha,do atendimento dos funcionarios. asintalacoes sao chiques e demuito bom gosto.decoracao moderna. roupas de cama e banho limpas e de qualidade. elevador em estado de conservacao ruim.falto de espelho no quarto que fiquei 403.
Disponibilidade de alguns funcionários. Localização. Barulho da rua nos quartos, inclusive durante a noite (apesar de vidros duplos) e a notória inexperiência de alguns funcionários, que não conseguiam responder a informações básicas. Tamanho do elevador.
competencia e simpatia do staff, qualidade do servico prestado, cafe da manha, arquitetura do hotel, excelente localizaçao elevador muito pequeno para malas maiores, mas nao chega a comprometer
Sua localização. Ao lado da principal avenida de São Petersburgo, onde tudo acontece e a poucos minutos de caminhada das principais atrações turísticas da cidade e da estação de metro. Como observações negativas apresento: a recepção se localizar no segundo andar; Existe um lance de escada até se atingir o elevado, fato qu complica para quem tem muita bagagem ou se é uma pessoa de mais idade. O hotel se localiza em um edifício muito antigo e dessa forma os quartos não são amplos, os banheiros não são modernos e se for deficiente físico nem pensar neste hotel, todavia essas observações não desqualifica o mesmo, sendo mesmo uma escolha que oferece ao hóspede, não muito idoso e nem portador de deficiência em locomoção, uma excelente relação custo- beneficio.
Room was very good,bed ! TV, and bathroom . Free mini bar each day- 2 waters- 2 juice- 1 beer - 1 can of soda. Out side appearance looks like nothing - street sign so small you will miss it, and big sign to high to see. Front doors are useless as was the door attendant. Inside you had to go up 4 steps with your luggage no ramp, yes there is a handicap lift but no one there to help. Once inside no problems with anything, it was just hard to get inside.
The concierge and reception desk was great, friendly, efficient, and very helpful.The location was brilliant, the bar area was the best part of the hotel and we spent many an evening there. The outdoor street cafe was brilliant. Very hard to leave the hotel. Didn't have enough umbrellas and it rained all the time. Except for the fabulous jazz bar, waitresses were awful which was par for the course in St. Petersburg. The gym was mediocre and filled with drunken day pass users of dubious connections. Appalling for a 5 star hotel, i felt I had stumbled into a brothel.
Friendly staff and excellent location. Safe and pleasant
Location is superb; staff are 5 star; lovely rooms. Particularly liked the cigar bar. When we mentioned that it was my birthday the piano struck up and staff marched to the table with a cake lit up. Very nice touch. We weren't told in advance that one side of the hotel is under renovation and thus covered in plastic and scaffolding thus no view. Hotel arranged for us to change rooms but we had to stand on a table on the balcony to see the square outside.
Strongly recommended! - Your credit card is used as its own without warning! Price does not match the quality! Olga Strongly recommended! - Your credit card is used as its own without warning! Price does not match the quality! Olga Moscow
Location, facilities, cleanliness, service. Did place twin beds together, rather than separated, but I didn't complain. Electronics a bit dated, and view of court yard mediocre.
the position, Europe bar and live jazz music, concierge Our classic room had courtyard view, maybe kind of expensive compared to Kempinsky in Moscow where we had just spent five unforgettable days. Also no acceptable spa for a five star hotel. All in all pleasant, but it may leave you disappointed because it's too big (groups oriented, though luxury) and sometimes lacks "personality".
Our business guests and we appreciated very much the restaurant and service. Thank you very much! Very poor possibilities for parking the car. Even for short stop I had to use parking place in the Vosstanija square and this was also a problem because it was overfilled.
As amplas acomodacoes e a amabilidade dos funcionarios, que falam perfeitamente ingles. Na minha saida, que ocorreu muito cedo, haviam preparado um cafe da manha para eu levar comigo. Para quem tem dificuldades de locomocao, nao tem elevador.
Gentileza dos funcionários. Má sinalização do nome do hotel, não ter elevador, café da manhã de pouca qualidade.
It was a very nice stay. construction activities nearby.
-very kindly and helpfully staff. Very good located, the hotel is in the historical centre and if you want you are in a few minutes on the metro station.The building where the hotel is, is a business centre and the hotel is in the 2nd and 3rd floor of this building. But it was ok ´cause better a small cosy hotel with kindly staff as a big hotel with unkindly staff. For city trips and business trips perfect. There was no restaurant and bar only breakfast restaurant. But the staff told me that soon there will be a restaurant and bar.
clean rooms, nice staff
Clean rooms, renewed furniture, modest staff, price-quality is very good, location is perfect Noise from the street - not hotel fault, but not pleasant during stay
Nice, clean, ideally located in the city centre and very good for sightseeing. Moreover, the staff is very friendly, and breakfast is generous