Everything, especially the breakfAST.
Location, extremely friendly & helpful staff, fresh b'fasts, sherry in afternoon, attractive lobby & property, clean comfortable rooms w/ local decorations--& the ac was not noisy. The chest of drawers that required the cabinet doors to be totally open before you could pull out drawers. Even then the drawers rubbed.
We had a family reunion there.We were from NY, San Francisco & Boston.wish they had Catholic TV. In this historic,holy town. Who cares about all the sports channels. That won't get u into heaven. Swimming pool was 87 degrees in winter& pool is open all day. Nothing.
Attractive with nice amenities and great location. Maid tried to get in our room to clean at 8 or 8:15 two mornings of our stay. We were sleeping in and this seemed a bit early. Cleaning staff were also talking loudly outside our room.
Loved the location. Staff was amazing. Romantic room... Hotel design is so well done. Loved the whole experience!
Walk to Plaza and all the shops and restaurants....
Wonderful restoration; helpful staff and superb location to main sights in the central part of old Santa Fe. We did choose the least expensive room and was perhaps not surprised that we had a small room with not such a nice view but it was very nicely appointed and comfortable.
Location, service, historical feature, comfort. Not enough space in room to spread out but ample for the price.
The location is terrific, the rooms are a little small but nicely appointed, the beds are comfy, lobby is nice, it's a historic property with a great bar! There was no coffee maker in the guest room and no morning coffee in the lobby, and no one at the restaurant desk so we had to go out. Not a big deal but a little inconvenient since it was snowing!
All of the staff are very pleasant in this boutique hotel in the heart of Santa Fe. The public areas are nicely appointed. It is a historic hotel so the rooms are small with limited counter space.
The rooms were clean and cozy. Since I'm from a tropical place and staying in Santa Fe during November I was fearful of the cold nights, but the heater worked great and I could open the windows for fresh air. The decor is modern with nostalgic and rustic sentiment. I did not have a car, so I appreciated the convenience of the hotels location as it was steps away from the plaza and great eateries.
Staff was very helpful and friendly. We left something behind and they mailed it back to us immediately. Rooms are part of historic building. Great feeling of old Santa Fe. Breakfast very good with tamales and green chili stew.
Pueblo Bonito is a gem. Each room is individually beautiful, the buildings are original adobe dating back to to the 1880s. The free breakfast spread includes handmade tamales and family recipe green chile stew. Artifacts and trinkets all over the property, as well as a rich history. Have a conversation with Strelsa if she's around; what an amazing human. One note: the beds are not terribly comfortable, and if you stay in the winter, beware it may be very cold, even indoors. The in-room kiva fireplace helps, but bring layers and warm socks regardless!
The hotel and rooms are lovely. The staff is friendly and helpful. The included breakfasts are fantastic, best hotel breakfasts. It is weird that there are no TVs in the rooms. I'd prefer to choose NOT to turn on a TV than to NOT have the choice. Also my king bed was 2 twins held together with a pad down the middle. Extremely uncomfortable --they moved me to a queen. Much better!
The owner was great! Very informative/helpful, and truly cares about your experience there. Quaint & quiet space & location, yet so close to downtown. We will be back :-) Being slightly picky here... We upgraded to a room with a fireplace, thinking it would be a larger space. It was 'slightly' cramped but, still very good value.
The breakfast room was so sweet and the breakfast was delicous. Loved the fireplace in the room! Nothing
Location and staff were great. Sue the owner was genuinely very friendly. Very good all-around experience. No
Lovely ambience. Fantastic, healthy breakfasts. Within walking distance of the plaza. nope
For a larger B&B, the homey comfort was still there, with plenty of quiet comfort, and excellent breakfast, PLUS a great knowledge of Santa Fe.
I liked the attention to detail, the fresh flowers, character of the rooms, the coziness, the breakfast and outdoor seating area. Really loved being a short walk from the plaza and free parking. The lights from the parking lot next door were very unfortunate and took away from the romantic outside patio area. However friendly, clean and comfortable, this hotel was very pricey for us.
Had to walk down the hall to use the bathroom.
Good food and good location. Staff is very nice. None
Great staff, location and feel to the B&B. Breakfast was above average in quality and amount. Temperature control was a challenge in the room.
Wonderful location, right by downtown. Easy walk to downtown and tourism sites. Lots of parking (although they charge extra to park). Friendly staff. Room was a bit old-fashioned but clean. When you add in the $8/day parking charge and the fact that they don't serve breakfast, it's not quite the deal it may seem at first. Also, the room was quite light at night--there were only blinds, which didn't keep out the lights from the parking area.
Location about 3 blocks off the plaza. Nice room, large with fridge and micro. Good beds. Only negative was the desk clerk mis-coded the room keys and had to go back and get them re-done.
Clean room, walking distance to Santa Fe square, nearby shops and restaurants.
Garrett's Desert Inn is not a hotel in which you spend most of your time lounging in the rooms, contemplating your trip. The rooms are small, with small bathrooms, few windows, and crt TVs. But, the key feature of the Desert Inn is that it's a one-minute walk from the main downtown area of Santa Fe! The rest of the hotels near this area run $300+, which is ridiculous, since you should be sleeping in your hotel, then immediately leaving and walking around beautiful downtown Santa Fe. And that's exactly what Garrett's provides: Their beds are clean, soft, and comfortable. Get a good night's sleep, then spend the day exploring!
location, green chile cheeseburger poor wifi, dirty linens, horrible beds, TV from 1992, beat up rooms, stained floors and walls, paper thin walls. not worth the money at all.
The location was great. Our room was VERY outdated.
Great location--within walking distance of most of the museums, and reasonable rates. Surprise parking fees ($8/day), and no restaurant discount because the restaurant is now independent--please remove the obsolete reference. Had to ask the maid to take some of the lumps out of the bed caused by poorly spread foam.