Loved the location. Staff was amazing. Romantic room... Hotel design is so well done. Loved the whole experience!
The location is terrific, the rooms are a little small but nicely appointed, the beds are comfy, lobby is nice, it's a historic property with a great bar! There was no coffee maker in the guest room and no morning coffee in the lobby, and no one at the restaurant desk so we had to go out. Not a big deal but a little inconvenient since it was snowing!
Wonderful restoration; helpful staff and superb location to main sights in the central part of old Santa Fe. We did choose the least expensive room and was perhaps not surprised that we had a small room with not such a nice view but it was very nicely appointed and comfortable.
Location, service, historical feature, comfort. Not enough space in room to spread out but ample for the price.
Walk to Plaza and all the shops and restaurants....
The rooms were clean and cozy. Since I'm from a tropical place and staying in Santa Fe during November I was fearful of the cold nights, but the heater worked great and I could open the windows for fresh air. The decor is modern with nostalgic and rustic sentiment. I did not have a car, so I appreciated the convenience of the hotels location as it was steps away from the plaza and great eateries.
All of the staff are very pleasant in this boutique hotel in the heart of Santa Fe. The public areas are nicely appointed. It is a historic hotel so the rooms are small with limited counter space.
Everything, especially the breakfAST.
Attractive with nice amenities and great location. Maid tried to get in our room to clean at 8 or 8:15 two mornings of our stay. We were sleeping in and this seemed a bit early. Cleaning staff were also talking loudly outside our room.
We had a family reunion there.We were from NY, San Francisco & Boston.wish they had Catholic TV. In this historic,holy town. Who cares about all the sports channels. That won't get u into heaven. Swimming pool was 87 degrees in winter& pool is open all day. Nothing.
Location, extremely friendly & helpful staff, fresh b'fasts, sherry in afternoon, attractive lobby & property, clean comfortable rooms w/ local decorations--& the ac was not noisy. The chest of drawers that required the cabinet doors to be totally open before you could pull out drawers. Even then the drawers rubbed.
Location is great. Only reason I stayed there was because of the parking area. Had I not had a large vehicle, I wouldve gone else where. In fact I was going to stay across the street at El Dorado but couldnt fit my car. Insidef elt and looked like a casino in Las Vegas.
Excellent stay at Hilton Santa Fe Historic Plaza. Great service, clean and amazing decor. Loved the pillows!
Great experience from the front desk to the room. Perry was exceptional as our concierge and treated our Mother on her 80th with a split of champagne and strawberries that made her special day. First floor rooms have no cell phone service due to the solid construction of the hotel.
The proximity to shopping and great restaurants was perfect. The ambiance, customer service and room all exceeded our expectations. When we had trouble with the ac, someone was up to fix it within the hour and everyone was so helpful, from the parking attendant to the front desk and concierge. The daily offering of cider and cookies in the lobby was such a nice touch, too!
From the smiling face at the desk, and the attentive staff, this was a memorable stay the entire time. As a place to stay that was convenient to the historic plaza and all of its attractions, this was an excellent choice of places to stay
Great little hotel.we booked it for the price..it was such an unexpected surprise.Sam who was working the front desk all weekend was so helpful..
Incredibly friendly staff. Outstanding location. great price point. Clean, cool, funky rooms. We had a major airline snafu and had to return for an extra night and they couldn't have been more accommodating. Just a great place. Room was on the cramped side...but we are a family of 5 so were using all of the sleeping space (the master bed area and the pullout couch (actually much more comfortable then that...it's a bed under a day bed, can't recall the name for this) so not entirely representative.
The Luxx has an excellent location, tucked away near the Santa Fe Plaza and the Palace of the Governors. Rooms are clean, quiet, and well furnished. Staff are friendly and helpful.
Location Had to pay $20 to park (didn't know that until we got there) Minimal front staff - not there in evening or morning Blinds did not fit window so not very private Would not stay there again
I found the Luxx to be a charming little place. It's off the main drag, which is nice, and it has some great amenities. It's definitely a bargain - if you don't like staying in bland, cookie-cutter chain hotels but still expect a good experience, the Luxx is a great venue. The rooms definitely feel as though they're all unique - and they likely are. Bold colors on the walls, wild patterns on floor, brightly-colored tile headboards, and some requisite mission-style wood pieces to tie it all together. It is different and welcoming. To me, it feels like home. Love that they use key codes instead of key cards - no chance of getting locked out that way. My room had two doors - one for interior access to the hotel and a back door exiting into an outdoor lounge with hot tub access. Not sure if all of the rooms have this setup, but being able to come and go without actually going through the interior of the hotel added to the privacy - I liked this very much. The hotel definitely seems to cater to a crowd that are likely affluent, not travelling with children, and who like something different. I didn't see any evidence of children anywhere and I was easily the youngest person I saw there as well (I'm in my mid 20's). I had no disturbances from other guests during my stay, either. It's a nice scene. Slept great, got to my meeting on time and rested. Great staff all-around. Love this place. Will return as business brings me back to Santa Fe. The parking situation is not ideal, but that's the trade off for the location. I opted to pay for secured parking the the gated parking garage next door instead of feeding parking meters/chancing a ticket. The rate for this is a bit steep ($20) but I found it worth it to avoid being towed, getting dented, or having to get snow off the car. I found all of the parking options to be sub-par even for my very small car. It shouldn't be a surprise in Sante Fe, but if you're driving something big and haven't been before, you'll find the parking a squeeze for an SUV.
Great price. Great location $20 Extra for parking. Most paid since SF.
Fun small labyrinth just next to the city center. Nobody at reception 5pm... just a phone number and a annoyed man on the phone... got a feeling that sorry for disturbing
We thought that everyone including the patrons were very friendly. The location was great for getting to every place in the Santa Fe area. My husband thought that the bed was too high but otherwise, the room was great.
location, green chile cheeseburger poor wifi, dirty linens, horrible beds, TV from 1992, beat up rooms, stained floors and walls, paper thin walls. not worth the money at all.
Location about 3 blocks off the plaza. Nice room, large with fridge and micro. Good beds. Only negative was the desk clerk mis-coded the room keys and had to go back and get them re-done.
Garrett's Desert Inn is not a hotel in which you spend most of your time lounging in the rooms, contemplating your trip. The rooms are small, with small bathrooms, few windows, and crt TVs. But, the key feature of the Desert Inn is that it's a one-minute walk from the main downtown area of Santa Fe! The rest of the hotels near this area run $300+, which is ridiculous, since you should be sleeping in your hotel, then immediately leaving and walking around beautiful downtown Santa Fe. And that's exactly what Garrett's provides: Their beds are clean, soft, and comfortable. Get a good night's sleep, then spend the day exploring!
Wonderful location, right by downtown. Easy walk to downtown and tourism sites. Lots of parking (although they charge extra to park). Friendly staff. Room was a bit old-fashioned but clean. When you add in the $8/day parking charge and the fact that they don't serve breakfast, it's not quite the deal it may seem at first. Also, the room was quite light at night--there were only blinds, which didn't keep out the lights from the parking area.
Clean room, walking distance to Santa Fe square, nearby shops and restaurants.
Great location--within walking distance of most of the museums, and reasonable rates. Surprise parking fees ($8/day), and no restaurant discount because the restaurant is now independent--please remove the obsolete reference. Had to ask the maid to take some of the lumps out of the bed caused by poorly spread foam.
The location was great. Our room was VERY outdated.