Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Eles foram atenciosos e agradáveis
Muito limpo, atmosfera amigável. Nada
A localização é excelente. Grande hotel onde se perder. A aparência e sensação antiga, precisa de uma grande reforma.
Excelente equipe, belo hotel, boa localização
Todo o resto foi ótimo O preço do estacionamento
Localização Serviço de concierge deixou muito a desejar
Hotel bastante confortável, bastante limpo, com funcionários à altura da categoria.
Localizacao Eles nao me deram o quarto que eu paguei, o gran deluxe, sem vista nenhuma, fiquei bem decepcionada.
Conforto e localização
Confortável e limpo. Boa localização Não há serviço de quarto
Acomodações pobre. Parece RUDE equipe.
Localização num ponto bastante central de San Francisco, academia relativamente bem equipada. Estacionamento muito caro $52/dia! Pessoal pouco solícito no dia a dia e falta acesso a internet no lobby para quem utiliza a internet com cabo no quarto ...
Service was excellent. Room service perfect. Bar outstanding. Concierge service spot on. Nothing
good fittings and decor
People extremely helpful room service wasn't up to par, maybe because it was Valentines weekend.
The room and hotel are beautiful. We had a beautiful view of the city and Yerba Buena Gardens. The service is impeccable. Very comfortable bed and quiet rooms.
Extremely helpful staff.
Excellent, awarded restaurant. Great location. Did not like the location of the toilet door in the room - right next to the bed so you face it when you sleep.
comfortable, friendly environment with staff and other guests Missed Maverick the dog...but it wasn't the hotel's fault, he was sick!
Very good service and location.
The location was very good in the heart of the Union Square and everything was walkable from it. It was a little overpriced for what it offered.
Excellent location; free coffee and tea services in the morning; comfortable bed and towels.
Nice rooms - well designed, comfortable beds, good bath products, friendly staff. I liked that they were dog friendly, LGBT friendly, and had a daily run scheduled for guests. No in-room coffee and small gym where the TVs didn't all work.
Very good hotel nice staying I will go agian and I will recommend for my friends No thing worth
We enjoyed the proximity to the cable car line, the trolley line and Union Square.
Though expensive, everything was top notch.
The staff were very accommodating . They only had 2 treadmills
Very nice gym w/ 2 treadmills, 2 elliptical machines with lcd screens, and one cycle. Good selection of free weight dumbbells. Great machine weight with a variety of exercises. Towels, fruit and even sparkling water. A good touch was the disposable headphones. Also has a nice game room; ping pong, big wooden jenga blocks, shuffle board, pool table. Location is great, very trendy art and generally polite staff. I asked for a quite room on the inside. I was assigned a very loud room which did not have dual pane windows and was woken at about 5am to what sounded like loud trash trucks. My sheets were not changed from a previous guests' stay. I found long strands of hairs under the covers as well as short pubic hair through out the bed sheets. Since it was already 4 am, I was too tired to deal with it, so I slept on top of the covers with a thin blanket from the closet. I was pretty disgusted. I was in a rush the next morning to get to Moscone Center, but did inform the front desk. They sent housekeeping to change the sheets and left me a note w/ water and a chocolate bar. I also realized that I was missing a bathroom vanity rug on my first night. The hotel room is very small with hardwood floors through out and an old rug around the bed. On the last day of my 2 night stay I had a pretty bad incident in the bathroom with a shattered glass pendant light shade. The bathroom ceiling drops down and I could touch the ceiling by simply raising my arms (I'm 6ft tall). The designer decide to hang a ceiling pendant light despite the low ceiling with a glass shade. While drying myself after a shower, when I raised my arms, my hands hit the glass shade leaving me showered with shattered glass! This is quite dangerous and I'm lucky I didn't get cut badly, only a nick on my right knuckle. I don't think management handled the situation very well. I generally just found issues with the cleanliness of the hotel; dust around the night stands and the closest, unchanged sheets, noisy rooms. I would not recommend this hotel unless they get their act together.
- Great staff, very friendly & helpful!! - Perfect setting for a weekend getaway in SF. - Our Room: We had the Jr Suite. It was a good size, very trendy. It was great for our bachelorette party. The room came with a JamBox, which was very much appreciated since I forgot to pack mine! - Location was good for our use. The hotel is 1 block from the BART so it's easy to get around from there. - Couch bed wasn't terribly comfortable, but when has there ever been a comfortable couch bed... I was fine trading that for the larger room. I was told that the king bed was great!
Staff was very accommodating Decor was cool. Great location I'd rather see a coffe maker in the room than the espresso machine
Website Reservation 11 months ago and fully paid for room. They cancelled two days before saying they were overbooked But still had rooms for sale at much higher price Don't trust this hotel. Second time they cancelled but won't happen again
A boa localização que permitiu fazer boa parte das coisas sem necessitar de taxi ou outro transporte O que não apreciei foi o café da manhã que é no hall sem nenhum conforto, em pé, e só café e um tipo de pão doce. Não gostei tb do banheiro ser fora do quarto, não só o chuveiro, mas o banheiro também
Hotel excelente bem localizado. Excelente relação custo e benefício nada a declarar
Localizacao O site do booking deveria mencionar que o banheiro e coletivo!!!
Funcionários excelentes, muito prestativos. A localização excelente, não poderia ser melhor. Quarto tamanho otimo e super limpo. Realmente não fumantes. Pedimos nossa entrada para mais cedo do que 15:00 horas e fomos atendidos. Excelente hotel.
Bem localizado, próximo de grandes lojas e shoppings, inclusive linha final do cablecar. Tem coffeeshop muito próximo e muito bom. Por ser um hotel muito antigo, o box do banheiro é muito pequeno, sem iluminação, e no closet também não tem iluminação, dificultando a procura de algo na mala. O custo da diária da garagem é alto (U$ 32,00/dia).
Da localizacao O atendimento da recepacao por parte de alguns funcionarios noa foi muito bom.
Do bell boy
do local O quarto está com aparência muito pesada, poderiam pintar as paredes de cor clara, toracar as cortinas por tecidos mais leves e claras, mantendo o blackout por tr´´as,poderiam pendurar a TV e deixar mais espaço livre, sem gastar mto e aproveitando os móveis que são antigos e bonitos poderiam dar um ar mais leve no ambiente.
a localizaçao reformar o hotel inteiro, inclusive tem um cheiro de cebola na recepçao horrivel, pq o restaurante fica ao lado
Da proximidade físicas dos lugares onde precisei ir. Incluir o café da manhã na diária - a parte o café é USS$ 14
Relação qualidade preço excelente, localização, conforto.